Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

HORIZON HOME IMROVEMENTS

Windows

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

William L.
04/2010
2.0
replacement windows
  + -1 more
Horizon Home Improvements, Inc. does quality work, but is in the business of taking the money (nearly $12,000 in my case) and running, rather than satisfying customer needs. Since windows are a once-every-twenty-years project, Horizon can do this with little repercussions. Based on my experience, I strongly recommend against contracting with Horizon. There are plenty of window companies to choose from. Not Horizon.
Description of Work: I originally called the North Hollywood office and got a return phone call from Santa Monica. I Purchased 25 vinyl windows with vinyl stucco trim from Horizon Senior Project Constultant, Charles Posen on 2/18/10. Installed 3/31-4/1 without vinyl trim. Unable to repair, Horizon offered $20 per window credit. Significantly less than replacement cost or even maintenance fee (bi-annual painting) which will result from their (specifically Charles') mistake. Charles later tried to convince me that I hadn't ordered the vinyl trim, blaming me for the company's mistake. Is this the kind of company you'd like to work with?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$11,871

SUSAN H.
09/2006
5.0
replacement windows
  + -1 more
Best estimate, installation was fast,workmen neat and high quality product, with 10 year warranty. Good clean-up.
Description of Work: Replaced 2 double pane windows and sashes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,076

    Contact information

    6217 Van Nuys Blvd, Van Nuys, CA 91401

    www.miragewindows.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows

    FAQ

    HORIZON HOME IMROVEMENTS is currently rated 3.5 overall out of 5.
    No, HORIZON HOME IMROVEMENTS does not offer free project estimates.
    No, HORIZON HOME IMROVEMENTS does not offer eco-friendly accreditations.
    No, HORIZON HOME IMROVEMENTS does not offer a senior discount.
    No, HORIZON HOME IMROVEMENTS does not offer emergency services.
    No, HORIZON HOME IMROVEMENTS does not offer warranties.

    Contact information

    6217 Van Nuys Blvd, Van Nuys, CA 91401

    www.miragewindows.com