FRED MORROW PLUMBING

Tony came within an hour after I called. Fixed the problem and recommended solutions to a badly designed toilet and calcium deposits.

Tony showed up as scheduled and immediately determined what needed to be done to get the plumbing hooked backed up together under the sink. He also replaced some needed tubing and connections. The leak was also fixed. He worked quickly and efficiently until the job was completed.

They were fantastic. When I told them we had a gas leak, someone came out the same day. They identified and isolated the line. Fred came the next day and gave me an estimate. They scheduled and did the work, which involved digging a trench through our side yard and across our backyard, including displacing stepping stones and rough stone pathways. They replaced all the stones and patched the grass. I was so impressed by how they repaired the trench once the work was done.

He was on time, and spent a lot of time looking over the property and the issues involved. Provided me a detailed and fair quote in a prompt manner. Will use next time I need his help.

I called in the morning and by 4PM help arrived. The 2 plumbers went right to work and knew just what to do. They stayed and double checked that the problem was fixed. I was advised that tree roots were the problem and that I should have a video inspection done. They quoted me $250.00 for this service. They asked if the company should set up an appointment for this service. I said OK. The company has not called me to set up this appointment. This is OK as I will try to be careful and maybe I can hold off for awhile.

They did a good job but they could have been a little more thorough. They did a nice job with the price that they charged. They were on time and cleaned up after themselves well.

All our drain and sewer connected household items started clogging up and even pumping water back into the tub, toilet, etc. They gave me an estimate on the phone what it would cost and showed up within the 2 hour window on the same day as promised. The person they sent was professional, quick, and had all the work done quickly and charged us the estimated amount as promised.

The scheduler suggested Pete would be best for this job since he had extensive experience with American Standard fixtures. Pete was on-time and inspected the situation. He suggested that he return with a helper due to the fact that the fixture was very heavy and it had to be completely removed from the wall mount. He recognized the value of the antique tile and wall paper surrounding the toilet and wanted to protect everything from potential damage. We re-scheduled. He returned(on-time)with a helper and the job was completed as discussed. They did an immaculate clean-up upon completion of the job. This is the first time I used this company. I highly recommend them.

After another plumber diagnosed the problem as a defective valve and quoted me $650 to break into the wall and replace the valve, I decided to get a second opinion. Called Fred Morrow but did not tell them about the other plumber's diagnosis or estimate. The plumber from Fred Morrow arrived right on the dot, determined the drip was due to a bad washer and replaced it within 30 minutes. Needless to say, Fred Morrow is now my new plumber.

Everything about the experience was positive. They came the next day, they did a great job and did it correctly. They were professional and the clean-up was good. I was very comfortable having them in my house.

Gave a competitive estimate.. Did the whole job in an incredibly professional way. Finished on schedule and stayed on price.

They are a little expensive but they are very worth it. They were creative in solving a moisture problem, they gave me ideas and they were efficient. In fact, I have a faucet for another sink, and they are coming back to do that for me. They are honest too because I asked about me buying the faucet vs. them buying the faucet and he said that if you went to a couple places you could get a better price than what they could give me. They were timely. I wouldn't call them inexpensive, but as plumbers go, coming out and trouble shooting and knowing what you are doing is a valuable thing and not wasting time. They were very efficient. With the price, I do think they are fair even though, they do charge a travel fee because they come from the Valley.

From the office lady's kind help and knowledge of plumbing problems, to her sincere interest to help us in our plight....the Fred Morrow Plumbing folks acted totally professionally and with our needs foremost in their minds. We have, at last, found our permanent plumber in whom we can trust for professional work, courtesy, and fair prices.

The job was small. They were punctual. They showed up when they were supposed to. They gave me an estimate and stuck to that amount. The job went fine. I would use them again for work.

Arrived right on time as requested since a family member is bed ridden and needs access to shower and other facilities...cleared and was gone within the hour with work warranteed...pleasant, to the point and got the job done.

They are really prompt, really honest, and really fair.

Working on setting up the appointment went easily and professionally until the day before the plumber(s) was set to show up. They called and wanted to change the appointment time to a time that wasn't good for me, and generally wasted my time on the phone. We found a time that worked for us all and then the plumber and his assistant (which no one bothered to tell me about) showed up one minute before the two hour window. Admittedly, I was not happy when they showed up at the very last minute, but truly, I was taken aback by the unbelievably rude and angry attitude of the plumber. It was a really unpleasant experience and I will not use the company again.

They arrived on time their prices were competitive. They were just a real pleasure to work with. I would recommend them and I will continue to use them.

Our master shower had been draining slowly for about a week. Then one morning the shower would hardly drain at all and the guest toilet overflowed. I called Fred Morrow Plumbing that morning and they made arrangements to come out that same afternoon. They called when they were on their way, arrived promptly, were courteous, and completed the work very quickly.

He was very good, he was very prompt, he was very courteous and he was very punctual. He noticed what the problem was very quickly and he did the work needed to correct the problem.

Whole process was great. Couldn't say more good things. Will definately become our permanent plumbers.

Went very well. Couldn't have been better.

I was disappointed that my garbage disposal was beyond repair, but I knew it was very old and had been repaired before, so I trusted the plumber when he said I needed a new one. The one he installed seems to be very high quality, and I believe the price was fair. He also told me that I could shop for my own disposal if I wished and he would install what I bought so I didn't feel pressured to buy from him. I thought I had a leaky kitchen faucet, but the plumber said it was fine and that the pressure regulator was badly degraded and so excess pressure was building up and causing the leak. He didn't have the part necessary, but ordered one for the next business day and didn't charge me for an extra service call to install it. He was a very pleasant person, and I'm happy with the work done.

Very pleased. Water heater broke on a Saturday. We called Saturday late and somebody actually responded and had a plumber call us back, who told us that the owner, Mr. Morrow, would call us back on Sunday. On Sunday, Mr. Morrow called as promised and explained the costs, warranties, and types of water heater available and said he could send people to do the work on Monday morning. Although a little late (1/2 hr. past the time window), the plumbers showed up and did the work. Workers seemed efficient and professional. Will definitely call back for our future plumbing needs.

We had a burst pipe. Our usual plumber was on vacation. We found Fred Morrow plumbing on Angie's list. We placed our call on Sunday afternoon and they would have come the same day but we wanted to wait until Monday morning to avoid double charge. Fred Morrow called on Monday morning to get the details of the job. Tony came an hour and a half later as promised. He replaced the regulator valve on the outdoor plumbing. He also inspected our hot water heater and diagnosed a faulty thermocoupler. The hot water heater was under warranty. He was very thorough, he gave me the phone number to call and wrote down the serial number and any other numbers they might ask for and promised to return and install it when it arrived. We were very pleased with Tony and would be happy to use Fred Morrow Plumbing in the future.