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Fiddler On The Roof Chimney Service

Chimney Sweep, Chimney Repair, Fireplaces,

About us

Locally family owned. Additional phone - (866) 637-9337. All major credit cards accepted. Award winning.

Business highlights

41 years of trusted experience

Services we offer

Inspections, chimney cleaning, flue cap, spark arresters, dampers, log lighters, masonry repairs, thermocouple, fireguard, heat shield, chimney fans, rebuilds, gas log tune up, gas logs, glass doors & air duct cleaning.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8523 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 251-523 of 523 reviews

Mary L.
08/2012
5.0
chimney sweep
  + -1 more
Purchased the service as an Angie's List "Big Deal." The service person arrived on time, was courteous, and professional. Advised that the chimney on the older house (built in 1950s) needed some sealing around the crown, where the cement had slight cracks. I asked if he could do that additional work for whatever additional cost it would be, but he said to call back during the summer when the company's schedule was less busy. I have not called back yet, but plan to.
Description of Work: Inspected and cleaned two chimneys ($99 each).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Peter W.
08/2012
5.0
chimney sweep
  + -1 more
Everything about the service was perfect. The price to do the suggested work to repair the lining noted after the video inspection seemed high, so I did not proceed with that work at the time.
Description of Work: The contractor did a thorough sweep of the chimney from above and below, after first removing any obstructions in the living room and appropriately covering all services. He also ran a video scope through the chimney and showed me gaps in interior lining of the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christian T.
08/2012
5.0
chimney sweep
  + -1 more
The representative showed up on time and gave a thorough inspection and estimate of recommended repairs.
Description of Work: The chimney was inspected from top to bottom. The hearth was vacuumed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Amie F.
08/2012
5.0
chimney sweep
  + -1 more
James arrived on time, and was friendly and professional. He explained exactly what he was going to do, and in what order. He provided us with a wealth of information regarding the "health" of our chimney. He also provided us with some options of how to remedy some of the trouble.He was not pushy, at all! That was appreciated! I would have no hesitation calling, or recommending Fiddler on the Roof! The experience was great from start to finish
Description of Work: I had my chimney swept, and inspected with a video camera

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John S.
07/2012
5.0
chimney sweep
  + -1 more
They were on time, neat and efficient. Went well.
Description of Work: Swept bedroom chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Leanne C.
07/2012
5.0
chimney repair
  + -1 more
I would highly recommend them. The price that they quoted me was the price that they honored. They were on time and cordial.
Description of Work: I used Fiddler on the Roof Chimney Service for chimney repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laura D.
07/2012
5.0
chimney sweep
  + -1 more
One man came to perform the service and he got started immediately. He spent quite a bit of time sealing up the fireplace so that ashes would not enter the room and make a mess. He got up on the roof and did the job. When he was finished he cleaned it all up and then told me about some possible future repairs. He showed me a crack on the fireplace floor that needed attention. He was not pushy about the repairs, but wanted me to know what to expect in the future.
Description of Work: We had our chimney inspected and cleaned out, because it had been years since we had it done last.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kristi D.
07/2012
5.0
chimney sweep
  + -1 more
This is the second time I have used Fiddler on the Roof Chimney Service for 2 different homes. Both experiences were positive. The technicians were prompt and performed the service in a timely fashion with excellent clean-up. I would highly recommend Fiddler on the Roof Chimney Service.
Description of Work: I purchased an Angie's deal for chimney cleaning and inspecting which cost $99. Upon inspection the technician identified the gas line pipe was not sealed to code. He did the repair on the spot for a very reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Dominick S.
07/2012
1.0
air duct cleaning
  + -1 more
terrible no answer how can I give them the work?
Description of Work: This company does not answer their 800 phone number nor tehir local phone number. No recoding no ring tone nothing. should be removed

Rating CategoryRating out of 5
responsiveness
1.0


Response from Fiddler On The Roof Chimney Service
I don't know what phone number you were calling us on; we are here and available to help you. Angie's List is investigating the problem. Please feel free to call 888-364-7840 our business hours are Monday - Friday 7am to 5pm. Messages left after hours or on weekends are returned as soon as possible.

Lisa L.
06/2012
5.0
chimney sweep, air duct cleaning, chimney repair
  + 1 more
They were professional and got the job done fast. They were friendly.
Description of Work: I have used Fiddler On The Roof Chimney Service to clean my chimney and replace the cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Murphy G.
06/2012
3.0
chimney sweep
  + -1 more
I have used this company twice. First, when I bought our home, we had them come to do an inspection and cleaning. The serviceman arrived and was pleasant, professional and very friendly. He cleaned the chimney reported no damage and that was that. Two years later, I called them again for a cleaning and inspection and they found damage so severe they told us it would be a serious fire hazard to use our fireplace without several thousands of dollars of repairs to the chimney. We were slightly suspect of the size of the damage appearing so suddenly and our neighbors had recently complained to us that they felt they had been conned by a different chimney company, paying for repairs they hadn't needed. In any case, we didn't have the money so so we didn't use our fireplace. A few months after that, they called us again offering to make the repairs of cheaper. Shortly thereafter, Angie's List published an article on chimney repair scams that followed our experience with this company to the letter. Now we just became suspect. Probably to no fault of this company who has been otherwise pleasant and professional. I don't know if our chimney legitimately has damage or not. Why? Because paying $200 for an inspection from a second or third company only to still not know whether they too are running the same scam just seems like more frustration than it's worth. If I'm cold, I'll wear another sweatshirt.
Description of Work: Chimney inspection & cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$200

Response from Fiddler On The Roof Chimney Service
We are sorry that you feel dissatisfied with our services. We are always open to a phone call to further explain our recommendations and answer any questions you may have. Our records indicate that your initial inspection was 11/30/2005 at which time we swept the chimney and checked the interior flue system with a closed circuit camera system. That report indicates that there was deterioration in the smoke chamber and missing mortar between the flue tiles. An estimate was given for sealing the flue system with Thermocrete ceramic flue sealant for $2,850. Those repairs were not authorized, only the installation of a rain cap/spark arrester and a top damper. On 11/5/2009 we were called out for an inspection and possible sweep. The chimney was swept and checked with the closed circuit camera system. We again noted gaps in the flue tile joints and an estimate was given to seal the flue system with Heatshield ceramic flue sealant @ $2,400. During the intervening years, technological advances allowed us to offer a suitable repair with a different product at a lower cost that the original estimate. At that time it was noted that the firebox and back wall were now weakening and deteriorating and it was recommended to rebuild the firebox with high temperature firebrick to restore the thermal protection to the surrounding structure, the estimate was for $1,800 In August 2010, we sent an offer to make the recommended repairs at a 15% discount so that you could take advantage of our slower season. Many of our customers appreciate the value of scheduling repairs for certain services during the off season.

Connie H.
05/2012
5.0
chimney sweep
  + -1 more
The service professional was very detailed and thorough. He explained everything he did and why it needed to be done. I would definately use them again. Great job!
Description of Work: My fireplace and chimney were inspected and serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

DEBORAH B.
05/2012
5.0
chimney sweep
  + -1 more
They know what they are doing, and are very clean. They are family owned, and do excellent work. They also have a fair prices. They do not try and pressure you to do work that is not needed.
Description of Work: I have used them for many years to clean my chimney once a year. They have also done repairs, and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam M.
05/2012
5.0
chimney sweep, air duct cleaning
  + 0 more
The service went well and they even told us one ofthe chimneys didn't need cleaning.
Description of Work: Chimney sweep performed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chris A.
05/2012
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
Excellent work all around. Would absolutely use them again. Only my second Angies list referral that i have used and it did not disappoint.
Description of Work: Had our chimney swept and gas logs installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

PHILIP L.
05/2012
5.0
chimney sweep
  + -1 more
I was going to have them clean my chimney, but upon inspection they discovered that it was in a dangerous state of disrepair. Sadly, the original home inspector I used when I bought the house did not catch this. Even though I did not use Fiddler on the Roof for any additional services, they were definitely worth what I paid. The guy who came out was very professional, knowledgeable and courteous. Bravo guys!
Description of Work: Chimney inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lisa L.
05/2012
5.0
chimney sweep, air duct cleaning, chimney repair
  + 1 more
Workman was punctual, professional and explained the repair clearly. It turned out that both chimneys were badly corroded and rusted and needed additional work. 30years of salt from the ocean will do that. He returned the next day with all necessary parts and the work was done quickly. He took pictures so I didn't have to go on roof to inspect work. He gave good advice about the safety and condition of the chimneys and fireplaces overall. He also cleaned out the dryer vents. The price wasn't cheap but neither was the work. I consider it fair given the professionalism and very good service. A pleasure to do business with and I'd definitely use again.
Description of Work: Wind blew chimney cap off, dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jennifer T.
04/2012
5.0
gas logs
  + -1 more
They were really good. I've also used them for other services, and I am very satisfied with the work they have done. They are very honest people.
Description of Work: They provided a gas log for our chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kristen S.
04/2012
5.0
chimney sweep
  + -1 more
On time, professional and overall great job.
Description of Work: Chimney sweep, inspection and repair quote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

DONNA K. B.
04/2012
5.0
air duct cleaning, gas logs
  + 0 more
As mentioned above, the technician arrived on time and completed the work within the time estimated. There were no problems whatsoever.
Description of Work: This company previously installed a gas log set in my fireplace. Much research was required to find a set that was compatible with my 1970 gas hookup. I've been impressed with this company's service, so I decided to call them for air duct cleaning recently. The technician appeared on time and was friendly but professional. He provided helpful answers to some questions I had, such as how to clean the greasy vent in the kitchen. As promised, he cleaned the vent covers and left no debris behind. There was no attempt to upgrade or "bait and switch." In my opinion, this company is ethical, competent, and reliable. I would not hesitate to recommend its services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

jackie B.
04/2012
5.0
chimney sweep
  + -1 more
i don't have more to say!!!!!!!!!!!!!!!!
Description of Work: did a great job cleaning the chimmey, very clean and they will send notice in a year to set a appt for next year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gary M.
03/2012
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
Enrique showed up, on time, clean and professional. He was very knowlegeable and did the job with no muss or fuss. He walked us thru the video inspection and took the time to really check things out. He explained our options for the future and was on his way. He even offerd to repair our chimney for us if he wins this next big lotto drawing ;) Can't think of a single thing to complain about.
Description of Work: Chimney sweeping and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dolores P.
03/2012
5.0
chimney sweep, chimney repair
  + 0 more
They were very good. They were on time. They called before they came. They were very efficient.
Description of Work: They swept out the chimney and checked to see if there were any cracks or breaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lawrence A.
03/2012
5.0
chimney sweep
  + -1 more
Enrique Rodriguez called 1/2 hour before arriving as promised. He was curious, professional and very helplful. All that in spite of a 6 mo old lab puppy jumping and getting in his way. I plan to use this company again!
Description of Work: Chimney sweep and inspection of fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Art M.
03/2012
5.0
chimney sweep, fireplaces
  + 0 more
Fireplace has an electric ignition switch which was not working. George (Jorge) came out and because the model number was not on unit he took picture to take to his boss and try to determine the manufacturer. George was prompt, on time and professional.
Description of Work: Checked electric ignition on fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Contact information

15145 Califa St, Van Nuys, CA 91411

www.afiddlerontheroof.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Gas Logs,
Air Duct Cleaning,
Roofing,
Natural Gas Lines,
Dryer Vent Cleaning,
Auto Glass,
Plumbing,
Gutter Cleaning

FAQ

Fiddler On The Roof Chimney Service is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Fiddler On The Roof Chimney Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Fiddler On The Roof Chimney Service does not offer free project estimates.
No, Fiddler On The Roof Chimney Service does not offer eco-friendly accreditations.
No, Fiddler On The Roof Chimney Service does not offer a senior discount.
No, Fiddler On The Roof Chimney Service does not offer emergency services.
Yes, Fiddler On The Roof Chimney Service offers warranties.
Fiddler On The Roof Chimney Service offers the following services: Inspections, chimney cleaning, flue cap, spark arresters, dampers, log lighters, masonry repairs, thermocouple, fireguard, heat shield, chimney fans, rebuilds, gas log tune up, gas logs, glass doors & air duct cleaning.

Contact information

15145 Califa St, Van Nuys, CA 91411

www.afiddlerontheroof.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed