All American Window Cleaning

They arrived on time, got windows to sparkle... will definitely hire them again!

I wanted to make sure the gutters were clean and the downspouts clear before any expected rainstorms this season. Carl responded to my RFQ promptly and professionally, and we scheduled a time. As the scheduled time approached, Carl called again, concerned that the jobs he had scheduled earlier in the day might delay his arrival to my home. I appreciated that thoughtfulness, and we rescheduled for a Sunday morning. Carl called before arriving, and showed up on time. He was professional, knowledgeable and efficient. When he realized that the gutters were very full (I figured that -- they hadn't been cleaned in 5+ years), we renegotiated the price. He did a very good job, and I still think the price was fair. Carl worked efficiently and cleaned up after himself. The only indication he was even there was a bit of dirt left on the driveway -- nothing even to bother with. I won't really know until it rains how the gutters work, but since they're clean now, I'm sure they'll be fine. I'd be happy to work with Carl again, any time.

Carl responded to my request for a quote almost immediately. We discussed pricing (which would be confirmed when he actually saw the house) and set up an appointment. He and his associate arrived on time, confirmed a price, and got to work. I then remembered my Angie's List coupon, and Carl readily honored it. Both gentlemen were extremely pleasant and personable, and very thorough in their work. I have a lot of french pane windows, so they took a lot of time and attention. When they were done, the windows, sills and screens were spotless. It's like the house got a new pair of glasses. I'm sure the gutters are equally clean, based on the debris they cleaned out of them. I am very happy with the job done by All American Window Cleaning, and would not hesitate to call them again.

Carl and Eric were terrific. I own a triplex - there a LOT of windows. A number of them had been sprayed by the painter. They now sparkle. Carl power washed the entire building AND surprised me by cleaning out the gutters. None of this had been done in years - those two really had their work cut out for them. BUT, they were punctual, gracious, efficient and really put themselves out. Our home(s) now look as though we care (as much as we really do!) I would definitely recommend them.

We're so pleased with all phases of Carl's work. He returned calls immediately, did a fabulous job - fast, clean, professional. We will definitely use him again.

The gutters were really gross, but they did not charge more for them being so full of debris. They also swept our pitched roof completely from pine needles from my neighbors yard. The gutters looked very clean and they cleaned up the area where they worked. Very professional.

Casement windows and 8 sets of French doors all had triple glass panes with wood on the inside. Also wood floors thru-out the house. Not a drop of water anywhere. They protected everything, worked very fast/efficiently, and the windows were cleaner than they've ever been since installing them 6 years ago. (They had a film of gummy residue in places where the Pella stickers had been that other window cleaners were never able to completely remove.) Carl the owner was very polite, professional, and easy to work with. Charge was reasonable.

I just realized I hadn't written a review for Carl as I had promised! I just had another company out to repair our gutters, and they offered to clean out the gutters too. They cleaned out the gutters well, but they left a mess. Carl and his assistant not only cleaned out the gutters well, but they left no mess at all! He also advised me that only certain gutters needed cleaning, which wasn't the case with the company I just used. Needless to say, next time I need our gutters (or windows) cleaned, I'm calling Carl again. BTW, the windows were spotless when Carl and his assistant finished. They hadn't been cleaned in years, so they really put some elbow grease into it. The cost of the service was for both the window cleaning and the gutters. Very fair.

They showed up on time, gave me an estimate. did the job, and added a couple of windows that were not previously discussed and did not ask for additional monies. They were professional and efficient and my windows looks great.

I'm embarrassed to say we hadn't had the windows done in the 15 years we've lived at this address. With a big party coming up, it seemed time. Carl was friendly on the phone, gave me an estimate that proved to be a little under what we eventually paid -- but he (obviously) couldn't see how many small French panes we had making up every window in our home. He was right on time -- even a bit early, which was great by us -- and set right to work. When he was done, not only were the windows done, but every sill had been cleaned and the entire place sparkled. We would absolutely recommend his services to anyone who asks.

windows had not been done for a year--a real mess--Carl arrived on time, did a great job and as usual ( we are a repeat customer) we are very happy with him and would not use anyone else

I schedule with them and they forgot my appointment

Carl was punctual, professional and did an excellent job. He was very thorough, and had great attention to detail. We would be happy to have Carl and All American Window Cleaning return to clean our windows in the future.

Excellent! I would use again. Very happy with the job they did.. Very Professional. House looks amazing.

I phoned and Carl called me right back - I explained the job and we set an appointment for the following Monday. He arrived promptly and called me when he was about 5min away. When he walked to the back of the house to look at the job, he explained he was not comfortable with attempting my largest 2-story windows because of the exterior window shades we have installed above each window (he was worried the placement of his ladder to reach the windows might bend the shade roller units). I said I was disappointed because I had a garden party at the end of the week but didn't want to push him if he wasn't comfortable. Carl left but called back a few minutes later saying he didn't want to leave me in a lurch, and asked if he could come back and try placing his ladder to see if it would clear the exterior shades. He came right back, found that he could put his ladder up in a safe way and did the entire job very quickly and efficiently. He asked me to inspect his work, went back to a few windows (some of which turned out to be smudged from the inside) and finished the exterior job. I was glad he came back to give it a try and that everything worked out. We will use him again for future jobs.

I was leaving my sublet house of 3+ years and called to see about getting windows cleaned and power washed?with that long a time with yard sprinklers/winds with no rain/lots of dust and dirt and pollen from surrounding trees/PLUS the gut rehab next door the windows were filthy and in desperate need of help. Carl answered the phone as soon as I called and stayed in touch with me to do a walk through/estimate ( I underestimated my SQFootage of windows) but Carl made sure to be fair in his estimates. We also tried to figure out a time to have the work done given how booked up he was and that I was leaving the house in 2 days. The owner was coming in from a cross country move, so I had to be gone and all my stuff out by mid week. I asked Carl to take a deposit and to please schedule with the homeowner when they were back in town. He did a great follow-up, all went wonderfully,and he reported back to me (as well as walk the owner through) to make sure I would approve his final work. The owner was thrilled and said Carl and his helper did all the windows and really put in extra effort to get off the hard water stains from windows next to yard sprinklers and spent time with the French Door windows ( 3 pair!) I feel the price was very fair and I tipped carl for following up to make sure the owner was okay with scheduling at her convenience. Terrific job by a hard-working guy, call Carl for your windows and he will work with you and for you and do a wonderful job to make your home look great !!

The owner, Carl Marrelli, answered the phone and was very pleasant and came over the next day to give me an estimate. His price was very reasonable as our house is all windows. He and his crew showed up promptly on the day and time scheduled and actually finished ahead of schedule. Carl and his team are very professional and did a fantastic job. Our house is not easy. We would highly recommend All American Window Cleaning and will be using them again in the future.

It went great! They were on time. Calling to make sure we would be home ahead of time. They did a thorough job of cleaning our windows. They were quick and efficient double checking their work as they went. He gave us a great price. I highly recommend All American Window Cleaning.

Carl and his assistant did an excellent job. I highly recommend his service. He was on time and worked quickly and efficiently. Cleaned the windows and screens inside and out and wiped the runners. We checked every window together and he took care of all the touch-ups I requested. I will be happy to call him for the next time.

After trying to schedule this company since 8/28/14 almost a month I was patient and wanted to give this company a chance due to good reviews. I made a half dozen calls to Carl about the job and my schedule and his clashed. I mentioned I have some older screens and extra care would be needed to latch them secure. I had mentioned a window washer company last year had a bit of trouble latching them but not a problem if you take a little extra time. After finally scheduling Carl for an estimate he tries to change the appointment twice. He finally shows up looking like he has never seen a screen before and after walking the property he turns the job down wasting almost a month of my time when I could have hired another company. Totally unprofessional!! and lack or respect for the customer!! I'm glad this so called "window cleaner" did me a favor and did not do the job as he's got issues and the customer suffers! NEVER AGAIN! HE WILL WASTE YOUR TIME! Follow up to company response: EXCUSE ME! your a window cleaning company are you not! Grow up and learn for to respect a potential customer instead of WASTE THERE TIME! Potential customers you have been warned! This guy sees the slightest challenge and BAILS! What a JOKE!

Went very well. Very courteous. They did there work very well. I was very pleased.

I was having a party the next weekend and that is why I wanted the windows cleaned. Carl came out the next morning after I called, even though he had planned to take the day off while he was having his truck repaired. He even took a cab to my house and arrived a few minutes early . That?s what I call going beyond the expected. I?d recommend him in a heartbeat. When Carl called to provide an estimate, I told him the same thing I had told another window washer. The other person felt it was too much work for his team, and he declined the job. Carl's reaction was ?so? Of course we clean windows with film on them all the time?no problem. As for the screens with the alarm wire?no problem. I've got a plan to make sure nothing will go wrong" (as it had in the past). When he completed the job, he even made me check the alarm system before he left to make sure all the contacts were secure. There were two problems which he fixed immediately with no complaint. Part of the job included cleaning the tracts the windows and sliding doors were on. Carl increased the price over what he estimated on the phone. I showed him a way to get the tracks cleaner, faster using canned air. Unfortunately, that caused the dirt in the tracks to fly all over. I offered to clean up after him, but I wish (given the price) that I had let him do the clean up as well. Overall, he worked quickly and efficiently and did a great job.

Carl and his assistant arrived early. They were professional and courteous. They worked efficiently and asked me to check their work to make sure that I was satisfied. All-in-all, I'm very pleased with the service and will use them again.

They showed up on time, did the job so quickly and even quietly. We couldn't be happier. Carl wanted to make sureweI were happy with the job before he left. It's such a pain to clean the windows and they got it finished so fast, I have zero regrets about not doing it myself. We'll definitely have them as regular service providers.

Very good job with the windows coming out truly spotless. The owner of the company was here working and inspecting and could not have been more professional.