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AIRFLO

Appliance Repair, Electrical

Reviews

1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.5
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Showing 1-2 of 2 reviews

Michael F.
03/2013
1.0
appliance repair
  + -1 more
see previous ;)
Description of Work: Airflo is the absolute worst repair company, and they happen to be one of only 2 local Viking repair centers. BTW, don't buy Viking! Most Viking products are made by Marvelle (or someone else) and if you must buy Marvelle, it'll be at 30% less cost than Viking. But why buy Viking at all as It constantly breaks down. We bought a bunch of Viking outdoor Appliances in 2010 for our $150,000 outdoor Pizza oven/Kitchen/Entertainment area project: refrig, over under beverage center, 2x warmers, Ice maker, BBQ. They started breaking down immediately and to this date we have spent $2500+ on repairing each and every one of them spread out over many, MANY visits with Airflo. It’s always the same Russian guy, God what a lifeless putz. No personality, no compassion, no sense of humor! He’s actually quite funny, he just doesn't know it. He comes Dec 23rd, 2012 to fix the Refrigerator: " Sir, sir, I tell you, it is deh control board (which is connected to the temperature sensor) , and cost is $800" 3 weeks later...same one fails again, Dead fish Russian comes and says " is the Temp sensor" (yep, the one that is connected to the control board that he replaced 3 weeks earlier!) I come unglued! "Look dude, you replaced the control board 3 weeks ago for $800 but what REALLY was bad was the Temp sensor..why didn't you replace that TOO?" Bright-eyes says " I only fix problem, don't look at anything else, that;ll be $700 to replace sensor" I say "F-you, get OFF my property" He says " You owe me $100 for service call" I physically remove him.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$2,000

Carol W.
07/2012
1.0
appliance repair, electrician
  + 0 more
They were HORRIBLE ! They were called as they were a viking Authorized service center, They were beyond rude on the phone they did not show up for the service appointment. They were supposed to call to let me know when the Technician was on his way they confused my number with another customer. The manager was extremely aggressive and verbally abusive and insulting. The manager hung up on me. When a company makes a mistake they should apologize and try to fix their mistake not try blame the customer and speak rudely to them,There are many other Appliance repair companies to choose from . I would suggest you do not waist your time with AirFlo and go with another company. AirFlo was also twice the price of other companies for a service call.
Description of Work: They were called as they were a viking Authorized service center, AirFlo was called to service my dishwasher..They were beyond rude on the phoneThey did not show up for the service appointment.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    15500 ERWIN ST 1053, Van Nuys, CA 91411


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Electrical

    FAQ

    AIRFLO is currently rated 1 overall out of 5.
    No, AIRFLO does not offer free project estimates.
    No, AIRFLO does not offer eco-friendly accreditations.
    No, AIRFLO does not offer a senior discount.
    No, AIRFLO does not offer emergency services.
    No, AIRFLO does not offer warranties.

    Contact information

    15500 ERWIN ST 1053, Van Nuys, CA 91411