About AG Heating & Air Conditioning For as long as people have lived in Southern California, they have had a need for quality home air conditioning and HVAC care. Our hot, dry summers and desert-like conditions can be unbearable without some relief, and with the explosion in population in the 1950s came increased demand for quality home and commercial heating and air conditioning services. At AG Heating & Air Conditioning, we’ve served Southern California and the surrounding communities since 1989. We started small, like many companies do, but our dedication to high quality service at an affordable price remains unwavering. As our success continued, we have been able to expand throughout the Southland, and today we offer services to every community in the greater Southern California area. We’ve seen the industry change and our highly trained personnel have kept up with every step of the way. As a result, we can offer you the very best service for installing, repairing and maintaining your heating, cooling and indoor air quality products. Contact us today and let us show you what we can do!
Business highlights
36 years of trusted experience
Emergency Services Offered
Services we offer
Tankless (Gas/Electrical) Water Heaters, Whole House Exhaust Fan, (Electric / Solar) Attic fan's, Water Filtration Systems, Insulation (Basement, Attic and Wall), Complete Air Quality Testing, System Preventive Maintenance, Repairs and Replacement systems.
Description of Work: Checking the system and adding some refrigerant.
Rating Category
Rating out of 5
Yes, I recommend this pro
$150
Esteven M.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I'm very please excellent job, very professional, after 3 bids I choose ag and BEST DECITION I EVER MADE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
WILLIAM S.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Good insatalltion.
Rating Category
Rating out of 5
Yes, I recommend this pro
Barbara R.
03/2016
5.0
heating & air conditioning/hvac, insulation
+ 0 more
unknown
Description of Work: We're still waiting for some insulation work to be done so it will pass inspection. I don't understand your first question. We paid a deposit. Then the work was performed & then we paid through Home Depot.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Nayanika Gazdar B.
10/2015
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
Response from AG Heating & Air Conditioning
Thank you for the opportunity to provide you an estimate. We understand that price is a very important part of each estimate. We want all of our clients to know that is why we insist on seeing the entire home, and completing our due diligence, before we give you a final price. Of course, occasionally there are incentive and rebates available to reduce costs and even changing equipment will definitely have an impact on costs. However, one thing that we cannot change and would not want to is the value that our clients receive from our installation. When we install system it is done right, the first time, and we never cut corners. We want all of our customers to know that our installation crews are among the best trained in our industry, and use the latest installation processes and technology to ensure a comprehensive installment of a heating and/or cooling system. We provide the best value proportion because of our commitment to ensure that every installation exceeds the clients’ expectations. When you consider all the differences we provide our clients, you begin to see why our clients understand and appreciate the value we provide. Thank you, John F. Karr, MBA., M.Sc. Customer Relations Manager AG Heating and Air Conditioning 14620 Keswick Street Van Nuys, CA 91405 (P) 818-988-5388 Ext: #244
Annette B.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They were terrific! Five....and sometimes 6 men came along to do a clean wonderful installation of air conditioning for my two story home. It only took one day. |The man that sold me the service came by a couple of times during the day. He has, also, checked back to make sure all is still in tip top running order. Thank you
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
Response from AG Heating & Air Conditioning
Efficient use of time is how we provide such good value to our customers. When we arrive, we are ready to install your new equipment and return your home to its original condition as fast as possible. We appreciate your comments regarding your installation.
Michael & Shelly W.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Michael Santo Maria came out to diagnose our heating problem. He replaced the parts and got it working again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from AG Heating & Air Conditioning
AG Heating and Air Conditioning appreciates your patronage. Thank you for your comments.
Jeremy K.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
Great.
Description of Work: Installed a ductless split mini system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from AG Heating & Air Conditioning
AG Heating and Air Conditioning values your opinion of our service, and we are proud to serve our customers.
Brian R.
02/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: diagnosed problem with continuous hot water heater; diagnosed problem with a/c and heating unit; connected washer dryer to gas line. Gave estimates for new replacement parts.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Response from AG Heating & Air Conditioning
Thank you for your comments and evaluation, and AG Heating and Air Conditioning will strive to increase our performance.
Lolito Jonas M.
10/2014
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced one of the parts of my HVAC to start running again. Hard sell on the membership, which made me sign up. However, after few months, I tried obtaining a second opinion from another professional company to find out that my refrigerant may be low (possibly a leak) since my AC is not cooling down fast enough. Note that my HVAC System has 13 SEER and manufactured 2005. When AG Heating and Cooling came to fix my AC, they negligently forgot to check if my refrigerant is good. I HAD to find out from another company. It was disappointing since I just signed up for membership with AG Heating & Cooling, which I'm now considering of canceling. I tried calling to have them come and service my system again but this time to check the refrigerant. Unfortunately they can't work with my schedule. Another disappointment - you would think that after the oversight they did, they'd be more understanding but I guess business first before customers.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$300
Response from AG Heating & Air Conditioning
Dear [member name removed]: Thank you for taking the time to complete the Angie’s List review of AG Heating and Air Conditioning concerning your recent service call. When our technician evaluated your home’s system he found the condenser fan motor not running. He immediately checked the dual run capacitor and it was faulty, and he replaced the run capacitor. The unit was running normally when he left. Under these circumstances there was no reason to check the refrigerant level, because we discovered why the unit was not cooling. Every time the refrigerant is checked, the system looses refrigerant pressure, and we would not want to reduce the refrigerant pressure unless it is absolutely necessary. We would have really liked the opportunity to speak to you about this issue but unfortunately, we were never advised by you that the unit was not cooling to your satisfaction. We would have gladly checked the unit for you. Sincerely, John F. Karr, MBA., M.Sc. Customer Relations Manager AG Heating and Air Conditioning 14620 Keswick St Van Nuys, CA 91405 818-988-5388
Reid W.
09/2014
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Response from AG Heating & Air Conditioning
AG Heating and Air Conditioning is proud of our fast and efficient installations. However, we always keep quality in mind during the entire process. We genuinely appreciate your patronage and your comments about our service.
Brian R.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Cleaned compressor and replaced parts and filter
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$700
Response from AG Heating & Air Conditioning
AG Heating and Air Conditioning genuinely value your opinion and thanks you for taking the time to share your comments about our service. We know that our customers are the cornerstone of our business.
John S.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
Good service, professionally done.
Description of Work: Install new gas heating unit & thermostat.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from AG Heating & Air Conditioning
Efficient use of time is how we provide such good value to our customers. When we arrive, we are ready to install your new equipment and return your home to its original condition as fast as possible. We appreciate your comments regarding your installation.
Valerie K.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
Everything went fine.
Description of Work: Maintenance service on heater and air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
Response from AG Heating & Air Conditioning
Professional service is the cornerstone of AG Heating and Air Conditioning’s commitment to our customers. Thanks for your evaluation of our service.
GEORGE B.
08/2012
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
Excellent. Knowledgeable, personable, straightforward salesman. Matt kept in touch & was accountable. Knowledgeable project foreman visited job site. Crew respected our property. Finished in a day - They went above & beyond.
Description of Work: Install HVAC system & tank-less hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,500
Response from AG Heating & Air Conditioning
Member thank you for the great review. We stand behind all we sell and install and we could not do it without great customers like you. We are here for you and thank you again
Marty C.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
Everyone was nice, courteous, they did the job quickly and efficiently. I have nothing but good things to say about them!
Description of Work: They replaced my heating A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from AG Heating & Air Conditioning
Member We are very happy that you could do such a great review for us and in each and every job we try to do our best as we hope it shows. thank you for your time to do this review and we hope to serve you in time to come.
Eva H.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
There was one technician especially whose name was Jeff and he was really good. He was very easy to work with and was like he wasn’t ripping you off.
Description of Work: I used AG Heating & Air Conditioning. They did a few different things like they had to clean the fan and stuffs like that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from AG Heating & Air Conditioning
Efficient use of time is how we provide such good value to our customers. When we arrive, we are ready to install your new equipment and return your home to its original condition as fast as possible. We appreciate your comments regarding your installation.
Walter T.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
In just under 8 hours the team of workers had installed 8 vents, run 2 (technically 3) ducts under our home, ran 1 new gas line. Installed a small PVC drainage pipe, a new dedicated electrical outlet for the unit, two thermostats, custom made and sealed two plenums (the insulated boxes that connect the ducts to the furnace), and sealed the new furnace to the hole in the floor they had to cut and frame in (hey the venting has to enter the home somewhere). The entire time they smiled at us, seemed to love what they were doing, and worked like a well oiled machine in synchronization. To be honest, our family budgeted around $5-6k for this project. When the sales guy came out and really knew what he was talking about, presented us with 3 different installation options that would pass State Inspection when a competitor turned away our business, and explained to us they would really make it an easy experience for us ... the $7200 was a very fair price. In addition we also had a special furnace installed that is more expensive than that of a standard. We had to go with this because we did not have a dedicated closet for the furnace to be installed. Because this High Efficiency burns 95% of the gas it sucks in verses a Standard Furnace that only burns 80% of the gas ... We felt we would get the return on the money over the next few years. If you can't tell, we are extremely satisfied with the experience provided with this company. The foreman told me the company has 3 teams of people installing heating and air everyday, and I can only speak for the team we had, but I'm sure the company as a whole is great. The labor warranties make the money worth it also, even if the fine print does say they have to perform the annual maintenance for the warranty to be valid (That's pretty fair in my book).
Description of Work: Installed New Lennox 95% High Efficiency furnace inside our 1960's built home, with no attic, and no closet for an air handling unit. Other companies said this was not possible; yet this company's work passed California State Inspection with a compliment from the inspector stating that we have a 59 degree change in temperature from where the cold air is taken in, heated, and then blown out of the vent furthest from the heating unit. The team that came out to our home (Kieffer Residence, Thousand Oaks) was excellent. Covered all of our new appliances, leather furniture, and electronics with plastic taking care to use painter's tape to ensure they did not damage anything or leave behind that sticky residue other tapes have. Laid down canvas fabric covering all of our bright cream colored carpet and stone flooring; ensuring their workers did not dirty our floors any more than absolutely necessary for this install. Their 'foreman' did a quick walk through just to make sure he understood the paperwork outlining where we wanted the vents, thermostats, and the actual heating unit and ducting installed. (Did this while other workers covered everything.) Then they neatly ran many feet of heavy insulated ducting under our house (no attic space, only crawl space under home), following our request that they make sure all plumbing, gas, and sewage lines are not covered in case we need to have repairs or additions at a later date. They had an electrician stop by for an hour to run a dedicated electrical circuit from the electrical panel under the home, and then he installed an electrical outlet only 2 inches from the unit (no cord hanging from the wall, very clean work. The electrician was even pleasant when I asked him to go out of his way and remove the electrical plug he installed because it was off-white in color, and our home has all bright white. I supplied him the plug I wanted and he happily switched it out before I could even notice it was being done! I should also mention the electrical plug/unit normally gets installed in a closet where it would be a non-issue, we had a special circumstance because of this home's design that our furnace is displayed openly in our laundry room, so a clean appearance was important and they understood that. The floor vent installer did a very impressive job at covering himself in a plastic bubble while he used a saw to cut through the stone floors we have. Dust would have went everywhere, but not the way he did it. I was impressed because no other contractor that worked on our home thought this far ahead about the clean up at the end.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Response from AG Heating & Air Conditioning
Efficient use of time is how we provide such good value to our customers. When we arrive, we are ready to install your new equipment and return your home to its original condition as fast as possible. We appreciate your comments regarding your installation.
Eva H.
02/2011
5.0
heating & air conditioning/hvac
+ -1 more
He was knowledgeable and straightforward.
Description of Work: They did an 18 point check service call. Jesse the technician was wonderful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from AG Heating & Air Conditioning
Professional service is the cornerstone of AG Heating and Air Conditioning’s commitment to our customers. Thanks for your evaluation of our service.
Chloe D.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
They did and awesome job ! The person who came to sell us our system was very knowledgeable, friendly and accommodating. They came in on time, everyone had their own roles, they followed my instructions or advised me as to where putting the vent, my preferences for the different lines and all. They protected the inside of the house well and cleaned at the end. I am very happy with the overall experience. About price, they are about the same price or higher than others but I felt like they gave me better services, longer warranties and better financing options so it's fair enough but not the greatest price ever either.
Description of Work: Installation of a new 3 ton AC/Heat system New attic access Some Plumbing Work for the new furnace 220V electric line from the main panel 6 vents
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,350
Response from AG Heating & Air Conditioning
AG Heating and Air Conditioning is proud of our fast and efficient installations. However, we always keep quality in mind during the entire process. We genuinely appreciate your patronage and your comments about our service.
Mary K.
04/2010
5.0
heating & air conditioning/hvac
+ -1 more
Whiel gather info to remodel my son's new-to-him house, we saw an ad when visiting Home Depot and I think filled out a questionnaire. Ray Alba responded, came over and listened to our needs. Since this is a whole house remodel and we have never had an HVAC system before in any place we lived (we are gravity heat people), he had to take us from A to Z. Ray then either left us a bid or sent one to us. We got several other bids and went to homes where they had systems installed. After much painstaking research, we settled on Home Depot-AG Heating and Air-Ray Alba even though they were about not the least expensive. We then waited until we had the contracts for the rest of the house in place. Ray would call but when I told him I would call when we were ready, he stopped. We called with a few questions. Four months later, we called and asked him to come by to go over the bid once again. We got everything nailed down and set an installation date for 3 days later. The crew came with Martin at the head supervisor and were busy uncrating when we arrived. Ray came to `be sure the job started to our satisfaction.' We went over placement of registers, intake and condenser We had 6 trades working in and on top of the house that day: roofer, solar, skylights, tiler, painter and the HVAC folks.- it was like a fire drill and could have been a disaster but each crew got together, planned the day, and were off working. About 3 PM, Martin asked if I liked the heat - I said it was marvelous. My big issue was that the system be QUIET! Lo and behold, it is! IT IS QUIET! Heat and air! BOTTOM LI NE: Ray was a true professional, listened to our requirements, went thru the options and steered us to the options that seems to meet our needs. After much research, we came to agreement and signed the contract to install HVAC. The work was scheduled 3 days after our last call - the crew were equally professional - they wore company logo-ed shirts, were quiet, and conducted themselves mannerly. They completed the work by 3 PM, I signed the forms and they were gone after explaining how to use the thermostat and moving the drip line to a place more convenient for us. So simple, so quick, so pleasant! If you are looking for a HVAC system installer that is above the rest, select Home Depot-AG Heating and Air-Ray Alba - you cannot go wrong! PS - $14,000 may seem like a lot to many people but believe me, I would not trust something you use everyday to the low-baller! They usually are not cheap in the end with all the frustrations with all the affrivation they cause!
Description of Work: Installed an HVAC system with all the necessary plumbing and electrical - a complete turn-key system. The old system was in the bsement - the new one is in the attic with the condenser on the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from AG Heating & Air Conditioning
AG Conditioning and Heating is proud of our fast and efficient installations. However, we always keep quality in mind during the entire process. We genuinely appreciate your patronage and your comments about our service.
Christiana L.
02/2010
1.0
heating & air conditioning/hvac
+ -1 more
First, they were over an hour late. We were given a window of 7:30-8am for arrival, and they came a little after 9am. They unloaded the truck and set our house up for installation... except that we were then told that they couldn't do the job. The estimator had not inspected our crawl space (which I described to him and offered to get him a ladder to look at) and it didn't allow enough room for duct work. They offered to do exposed duct work for an additional $3,700. I declined, and they offered to put a furnace only unit in our closet for $9,000. I hadn't had that quoted by other vendors, so I said that I was going to have to cancel the job. The estimator asked what the number would be to do the job today, and I said that I would pay an additional $2,500 over the quote for the duct work, but that I wasn't comfortable with the furnace option because I didn't know the going rate for that type of unit, or installation. They said that the quote they gave on the duct work was already at cost and couldn't do the $2,500, packed it up and went on their merry way (after I had taken the morning off of work, totally emptied 2 closets, and paid $45 to board my dog for the day.) About an hour later I got a call from the estimator saying we could go with the roof unit and run the duct work through the closet and up under the house... for an additional $2,500 above the original quote. Not sure why it costs so much more to go that route, but I declined and will be getting quotes from other businesses. They are a Home Depot authorized provider (I'll be calling them, as well), so I thought I was making the right move by hiring these guys, but it turns out that I was wrong. Pluses: The crew was really nice, and clean (lots of tarps and plastics) and it was a large crew so it would have been a short installation. Hope these guys got paid for the day.
Description of Work: Were contracted to install a package system, including cutting and ductwork.
Rating Category
Rating out of 5
professionalism
2.0
punctuality
1.0
Julia F.
01/2009
3.0
heating & air conditioning/hvac
+ -1 more
We were so pleased with the installation that I intended to submit an "A" report to Angie's List. HOWEVER, three months later, we were gone overnight and returned to no heat. We could only reach voice mail at the company's 800 number, we left two messages requesting a call back, and finally called the salesman's cell phone. He said he'd call someone and get back to us. Bottom line, NO EMERGENCY SERVICE is provided. We spent a very very cold night since we now have no backup heat, and no one called us in the morning. When I finally called them at 8:40 am I was told that a tech would come between noon and 2:00 pm. The temperature in the warmest part of my house at that point was 58 degrees, never mind the rooms away from the thermostat. I don't feel like this is acceptable support, considering that this was an expensive product (and I have a cold!).
Description of Work: AG Heat and Air installed a central heat and AC unit in our old house that had had only a 'swamp' cooler and wall and floor heaters. The sales rep answered all our questions, was informative and accommodating of our request for some customization. He gave us an estimate and offered a good interest rate for financing. The workers showed up on time and completed the work as advertised, in two days. They installed a condenser unit outside, a very large heat and fan unit in our attic, new ducting to each room with an existing vent, added a duct and vent into the bathroom, and installed a duct over the roof in the back of the house to bring a vent to a room addition with no attic. They put in an attic fan where the old cooler was on the roof, and patched the roof. The installation is neat and professional. Everything was cleaned up, all the old ducting and cooler and heaters were removed and disposed of. The workers were polite, and careful of the rest of the house. Within the week a company tech arrived to assess the system and he accompanied the city inspector.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Insulation,
Plumbing
FAQ
AG Heating & Air Conditioning is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 9:00 AM - 3:00 PM
AG Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, AG Heating & Air Conditioning offers free project estimates.
No, AG Heating & Air Conditioning does not offer eco-friendly accreditations.
No, AG Heating & Air Conditioning does not offer a senior discount.
Yes, AG Heating & Air Conditioning offers emergency services.
Yes, AG Heating & Air Conditioning offers warranties.
AG Heating & Air Conditioning offers the following services: Tankless (Gas/Electrical) Water Heaters, Whole House Exhaust Fan, (Electric / Solar) Attic fan's, Water Filtration Systems, Insulation (Basement, Attic and Wall), Complete Air Quality Testing, System Preventive Maintenance, Repairs and Replacement systems.