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Foothill Appliance

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small

About us

Additional e-mails - dsb@foothillappliance.com, briana@foothillappliance.com. Additional contact name - Briana Burton. Additional DBA - Foothill Appliance repair. Additional fax - (209) 920-3237.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercials preventative repair and maintenance, fryers, ovens, ranges, refrigerators, washers, dryers, trash compactors, garbage disposals, microwaves, electric cook tops, gas grills, garbage compactors, ice makers, wine coolers & barbeques.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.3
value
4.0
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Showing 1-3 of 3 reviews

Noelle P.
03/2013
1.0
appliance repair
  + -1 more
Our oven went out a few days before Christmas so we called Foothill Appliance. The owner was quick to respond and fixed our oven in time for Thanksgiving. We paid a hefty price, but we were happy to have our oven working for the holiday. However, the oven quit working again after only two months. It was experiencing exactly the same problem as before. I called Foothill again and left three messages before I received a call back. Service was scheduled in MARCH (three months after the initial repair), and I explained to the owner that I HAD to work on the day service was scheduled for, but if he called me an hour before he was to arrive, I would leave my job and meet him at my house. His response was "I'll see what I can do." On the day of service, he did call, but since I didn't respond within 15 minutes, he cancelled my appointment. My husband called him right away and asked him if he could meet him at the house at 3:00 and he denied the request. Of course I was upset...my oven had been out for almost a month! I called the owner that night, left a message for him to call back...NO CALL. Several other messages were left....NO CALL BACK!!! When talking with the owner, I never received a "I'm sorry that you are experiencing the same problem, and I would be happy to come out and get your oven working for you...maybe the part I replaced was defective." Basically, I have received POOR CUSTOMER SERVICE, NO RESPECT IN RETURNING MY CALLS, AND I'VE BEEN LEFT WITH A FEELING THAT I WILL HAVE TO CALL ANOTHER REPAIR COMPANY AND PAY AGAIN. NOT HAPPY.
Description of Work: JennAir Oven, 4 yrs old, oven quit working, part replaced.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Pam G.
01/2012
5.0
appliance repair
  + -1 more
see above
Description of Work: My washing machine stopped working. It didn't make any sound when I tried to start it. I very nice young man came out, soon after I called. He said I had a bad switch that tells the machine the door is closed. He could either replace the switch (which he had on the truck) or disable it and I would never have the problem again. For some crazy reason, I decided to replace the switch. He was done in about 10 minutes. It was a very good experience and I would recommend the company highly!!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dan B.
07/2010
5.0
appliance repair, small appliance repair, appliance sales
  + 1 more
It went great. They showed up on time were very professional, explanitory and completed the job in a clean and timley manner.
Description of Work: My refrigerator was not cooling. He came out found it was a defrost problem and had it repaired with the right parts right there on the spot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

    Contact information

    PO Box 1704, Valley Springs, CA 95252

    www.foothillappliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Appliance Repair - Small

    FAQ

    Foothill Appliance is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: Closed

    Foothill Appliance accepts the following forms of payment: Check,MasterCard,Visa
    No, Foothill Appliance does not offer free project estimates.
    No, Foothill Appliance does not offer eco-friendly accreditations.
    No, Foothill Appliance does not offer a senior discount.
    Yes, Foothill Appliance offers emergency services.
    Yes, Foothill Appliance offers warranties.
    Foothill Appliance offers the following services: Residential & commercials preventative repair and maintenance, fryers, ovens, ranges, refrigerators, washers, dryers, trash compactors, garbage disposals, microwaves, electric cook tops, gas grills, garbage compactors, ice makers, wine coolers & barbeques.

    Contact information

    PO Box 1704, Valley Springs, CA 95252

    www.foothillappliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed