Great Western Roofing, Inc

The company is knowledgeable, I felt confident that it is honest and takes pride in a job well done. But, it hasn’t rained since the repairs were made...

Purchased a tile roof tune-up deal here on Angie's List, needing to get some things addressed that the home inspector identified when we were buying the place in the Fall, and the tune-up seemed like a good way to kick that off. Tony, the owner of Great Western, came out to do the tune-up; his initial inspection confirmed what the home inspector's report had eluded to (home inspectors, generally, don't walk the roof as part of their inspection), as well as a few other things that needed attention, some more critical than others. He gave me an estimate for the things requiring the most immediate attention, along with an estimate for work that would get us that he was confident would deliver another 30+ years out of the already 30+ year-old cement tile roof (and it doesn't involve a new roof!) We scheduled the immediate repair work; he and his team arrived on the appointed day, and did an amazing job of installing metal flashing in place of the cracked mortar seals around the roof vents with metal flashings, replacing broken tiles, and fixing short-cuts taken by the original tract builder, etc. We'll definitely be using them to do the long-term roof rehab when Spring rolls around! TL;DR version - Tony and his staff are exactly what you want in any trade - consummate professionals who delivered high-quality work at a fair price.

.Everybody else wanted me to wait 6 weeks they came in 2 weeks.

Very well, from estimate process through actual work. Estimate was based on actual inspection of roof (not aerial imagery). Very efficient crew. Price included a seniors discount. Tony Walker provided a clear and honest assessment of what needed to be done, how much it would cost, and when he could do the work. He then delivered big time!

Pleased with price and the service was very good.

Very nice, polite and efficient. After inspecting the roof and chimney flashing Tony told me my roof was actually very well done and in good shape, and that in his opinion the source for water leaking into my home was due to a rusted out chimney case cover and termination cap (I got those items replaced as suggested and my problem was solved). I had actually called two companies to get an analysis and quotes to fix the problem. The other company told that my relatively new roof should be ripped up and replaced in that area of the roof. I appreciate the professional and honest approach of Great Western and they will be who I will use in the future when it does come time to replace or repair my roof.

Tony was prompt and very professional. Great Western did a great job! We highly recommend Great Western Roofing and we will be calling on them when we replace our roof.

I called Great Western during their busiest time of the year and they managed to get me in and taken care of quickly. The service was great and the did a great job cleaning up and leaving the place looking like they had never been there.

We agreed on an appointment date and time. They never showed up. Never contacted me to explain or to reschedule. I called them and didn't get a call back.

We agreed on an appointment date and time. They never showed up. Never contacted me to explain or to reschedule.

This had to be one of the most pleasant experiences in home repairs I've ever had. Tony was terrific to work with, the workers were punctual and pleasant, everything was neat as a pin when they left each day and I have a beautiful and solid new roof. I highly recommend this company!

Tony and crew came on time and worked until the job was done the following day. They were very easy to work with and very professional. Demolition was required and they were very neat and did an excellent job including cleanup. I highly recommend Great Western Roofing.

I will absolutely use Great Western for any roofing needs I may have in the future. I had just purchased a home in Oceanside where termite tenting was done, and was worried they may have damaged the tile roof. I hired Great Western to come out and inspect the roof to ensure there was no damage before I closed on the house. Tony came out and told me my roof was in great shape, and absolutely floored me when he told me there would be no charge. Someone with that kind of integrity is hard to find, so needless to say his number is now in my contacts so I know who to call if I ever have problems with my roof. Thanks Tony!

They discovered deterioration of underlayment around the chimney flashing and returned the next day to complete the repairs. They showed me the exact condition of the area needing repair before they completed the work. No further leak problem.

Professional, courteous, and got the job done.

The owner came to give me a quote and said that it would be more than the deal I bought on Angie's List even though all the repairs I needed fell within the parameters of the deal. When his workers came back out to do the work, I had to point out all of the loose tiles because they were going to leave without fixing them. I ended up not being charged more in the end, but I didn't like feeling taken advantage of.

Fabulous. Extremely honest provider. Straight forward about what the situation was. Did not try and upsell us for additional work or repairs. In fact, he said we didn't need any.

Initially we had alittle mis-communication. He wouldn't wait 5 minutes for me to walk home....got into an argument with my husband, etc. But once we connected all was good. He was just overwhelmed with all the Angies List requests. Seems competent and did apologize for the mis-communication. I would use him again if I had any roofing problems.

I used the big deal and I wish I hadn't. The gentleman showed up. He had to check all areas for leak. He did a very quick walk over the roof. He came down. I knew I had a leak and I wanted him to tell me what was causing it. Well, he did that. Fine. But then he kept insisting that I had another leak on another area on the roof and it was quite impossible because there would have been water appearing in the ceiling of the garage. In any case, when he came down, he had failed to do the caulking. So, he had to go back on the roof to do that. So, he was really, in my mind, interested in generating business whether it was legitimate or not. I had to get someone else in to fix my leak. I wanted my leak fixed but I didn't trust this man. He made it on schedule.

Professional, prompt...as expected. Thank you!

Our house had a couple of leaks. Instead of fixing them piecemeal, I decided the house was old enough to redo the roof. I got quotes from 2 large contractors last year but never pulled the trigger. This year, I contacted Great Western Roofing and I did not hesitate. At the first meeting, the owner Tony Walker visited, provided an assessment of the work, and explained everything to me. Unlike the large contractors, I got the impression that Tony truly wanted to do a really good job on my home and that he knew about quality roofing jobs. Tony followed up a few days later with a written proposal, I agreed to it, and we scheduled the date to start the work. Tony and his crew showed up early the first day and began work immediately. It was a Monday and Tony said there was a 30% chance of rain starting Wednesday night, so they accelerated the project by working extremely hard. It was very impressive watching (and hearing) the non-stop work on the roof. Sure enough, Tony finished the job by the end of Wednesday. It looks great, the replacement tiles matched the old tile as well as possible, and the crew cleaned up very well. Most importantly, the roof is no longer leaking. It rained very h****** Friday, so it's already been put to the test!! If you need roof work done, I strongly recommend contacting Tony Walker at Great Western Roofing.

The technician said I didn’t need the Big Deal, so I requested a refund.

Tony and his 2 man crew were wonderful. (haven't had a rat in attic since) Came when they said they would, excellent clean up at the end of each day. Very polite. I was impressed with Tory?s attitude and honesty in the business side and definitely thought I could trust him.

The work was good. The pricing was good.

Did the job when he said he would. They forgot to replace a few broken tiles but when I called and talked to him, they apologized and came out to finish with no hassles. I am quite pleased with the professionalism of Great Western.