They did a lousy and sloppy job. They did terrible grout work and it started falling out the next day. It took us two to three months to get any response from them and all they did was fill the grout areas with caulking. It was put in sloppy and unevenly. We were dissatisfied with them. I think this has been the most I was dissatisfied in my life with anybody's work. They did a terrible job and the response too was terrible. It took them two months to come back and respond to our calls and complaints. I guess the owner or whoever came out felt it was an okay job. We had a comparison to go with and we thought they were reasonable as far as price but it all changes when they do lousy work. I would not use them in the future and I would recommend against them.
Description of Work: We used Randu Originals Ceramic Tile to put in subway tiles and glass tiles. They also put in the tub and did the tile work in a small bathroom.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Judith P.
02/2012
5.0
ceramic tile, home remodeling
+ 0 more
Randu sent out an estimator who measured my kitchen and gave me the above estimate. I decided to wait until a future date for the refresh. I would move forward with this company.
Description of Work: Requested an estimate to refresh kitchen. It would include new granite countertops with backsplash and new sink.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,800
JOHN P.
10/2010
5.0
ceramic tile, flooring contractor
+ 0 more
The price was excellent. They were mega quick. They got in, got out. They were pleasant and did an excellent job. They easy to work with, and helpful. He was honest as well, and made it under their estimate.
Description of Work: They did the floor and wall tile in my bathroom
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Service Categories
Ceramic Tile,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Bathtub Restoration
FAQ
RANDU ORIGINALS CERAMIC TILE is currently rated 3.2 overall out of 5.
No, RANDU ORIGINALS CERAMIC TILE does not offer free project estimates.
No, RANDU ORIGINALS CERAMIC TILE does not offer eco-friendly accreditations.
No, RANDU ORIGINALS CERAMIC TILE does not offer a senior discount.
No, RANDU ORIGINALS CERAMIC TILE does not offer emergency services.
No, RANDU ORIGINALS CERAMIC TILE does not offer warranties.