SHUTTER WORLD, INC

Description of Work: I didn't use this provider. But he did come out to my house, was punctual and polite, and in all ways professional. I used someone else because I wanted some blinds also, and I ended up getting everything I needed from one provider.

Description of Work: I used Shutter World for shutters and one wood blind.

Description of Work: The folks at Shutter World came out and replaced our aging draperies with new vertical blinds and one new pull down shade.

Description of Work: The company is very responsive and professional when it came to giving estimates and installation. but their customer service after the installation was very disappointing.Bryan was very polite and quick, very accomodating too, same goes to Anita who was our first contact and last contact, and to the guy who installed the window plantation shutters (2 windows).Bryan came to our house, i showed him what i want and he showed me the sample. the next day he gave me an estimate and worked the price with us. we had 2 other offers, but we decided to work with him, especially that his office is in our same town. 6 weeks later, the installation guy installed everything. he was quick , clean and efficient. however, after installing it, i did not like the finishing quality of the groove where the vertical rod rests when the shutter is closed. the groove was hand made and it was chipped. i told him what i think and he wrote it on the invoice plus he told me that Bryan would call. i paid everything and expected a call from Bryan, which he did, he left a voicemail saying that it is the first time someone complains about it and that this is the way the product was. i called back and talked with Anita, and explained the problem to her again. she told me that everything was shown in the sample, i agreed but told her that Bryan did not open the shutter sample when he showed it to me, otherwise i would have definetly noticed the finishing quality of the groove and i told her that even if there is nothing to do about it, i still want Bryan to come in and see what i mean, especially that the groove was chipped and his office is in the same town. she told me that he is busy this week but he will surely pass the week after. He never passed, he never called and the chip is still sore to my eye. i was expecting them to be considerate and address my concern even if they can do nothing about it.

Description of Work: I had shutters installed.

Description of Work: Custom Plantation Shutters for all windows in home

Description of Work: Measured for shutters. Installed shutters in 2 bedrooms.