They were on time! They were courteous! They were careful, respectful and helpful! I will definitely use again in the future for my next move. Thank-you all!
Description of Work: The crew met me at a storage unit, loaded the stored furniture into their truck. Then, they met me at my new house and unloaded the U-haul and their truck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$445
Nanako K.
08/2015
5.0
moving companies, storage units
+ 0 more
One of the workers damaged one of our couch, it was a light color and it was stained. The company immediately told us they would pay to clean it, but we ended up getting a new couch. Besides that, the services were good, that was the only thing we had an issue with.
Description of Work: They moved us from Northridge, CA to Agoura Hills, CA
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Lynn M.
07/2015
5.0
moving companies
+ -1 more
Matt met me at my storage unit to unload some furniture I inherited from my Mother. His work was impeccable, thorough, and fast. He was so careful with my solid cherry furniture that is at least 50 years old. He arranged the furniture in the storage and even swept out the u-Haul truck. So professional and respectful. I will definitely be calling Matt again to arrange my next move. Thank-you.
Description of Work: Matt unloaded a u-Haul truck into a storage unit in the Santa Clarita/Valencia, CA area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
martin T.
05/2015
5.0
moving companies
+ -1 more
Very very satisfied with Mattews moving company. They showed up on time and quick and very careful with all the items and fair price. we had 2 other companies in the past but mattews really surpassed it and we will hire them again. Thanks Mattews
Description of Work: Furnitures, Master bed set, sofas, vases , desks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Mary Lou H.
02/2015
5.0
moving companies
+ -1 more
Matt and Jason and the guys all went above and beyond the call. Matt was responsive and professional, answered my questions, and suggested a better plan than my original idea. He was very courteous and helpful at every step of the way. It meant a lot to me to have the same company handling both ends of my move. They are nice guys and obviously take pride in their work. Very dedicated to taking care of this customer who was perhaps more needy than most as my husband was out of town for the time of the move. They delivered my furniture this week, on time and without a hitch. They were in and out faster than our delivery window required (very picky HOA on this end that required scheduling in advance and limited the time for unloading.) I am 52 years old and we have moved all over the country-- from Ohio to Tennessee to Connecticut, to Chicago, North Carolina and West Texas, now to California. Matt and his crew may be the most professional movers we have used yet, and we've had everything from company-paid moves to U-Haul. Would definitely use again. Highly recommend. Not cheap, but you get what you pay for and it was a very fair price for all they did for me. No complaints whatsoever. Love the specially reinforced wardrobe boxes you guys use: best wardrobes ever!!! --Mary Lou
Description of Work: Matt and his crew moved me out of a 4th floor condo in Valencia with a long carry, put my goods into storage for me until I could get occupancy of condo I was buying in Oakland; then they loaded up the truck and brought the furniture and boxes to another 4th floor condo with a long carry here, in tight quarters as far as traffic and maneuvering on narrow streets. They also added in a stop for me to pick up my clothes and boxes from temporary housing nearby. It was not a big move but complicated in terms of the timing on both ends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Lori A.
10/2014
5.0
moving companies
+ -1 more
ANOTHER GREAT MOVE. THANKS TO MATT & HIS CREW. I've used MATTHEW'S MOVING & STORAGE, twice now. Both times I've been very impressed. We have moved a lot in our 40 years of Marriage. (Actually way too much). I've used a lot of Movers in the past. (Never moved myself). I wish I would have found Matt & his crew years ago. We had to reschedule the move 3 times due to Escrow problems. Matt is very cooperative. He does his best to work with your date for move. Jason & His brother & helper Jessie has been employees of Matt for several years now. Matt doesn't hire "Day Labors", he has a full time crew. Very Experienced. Jason will go out of his way to help you, IE: They will hook up your appliances, install new hoses, etc if you need it. They carry a lot of extra equipment on there truck. I've had movers in the past that didn't even carry a screw driver. I talk from many, many years of experience with movers. Matt is the best in the business. I'm a very Nervous person to begin with, his crew is so Professional & nice that they don't even make me worry. They will do anything you ask. I've asked them to move, arrange, lift boxes in garage overhead, etc. Never a complaint. They don't take Cigarette breaks every 10 minutes like all the other Movers have in the past. If your moving from a 1 bedroom apartment or a 5,000 sq foot Mansion, Matt would me my only choice for moving.
Description of Work: Moved us from a one Story home to a 2 Story Townhome.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
SANDRA S.
05/2014
5.0
moving companies
+ -1 more
Matthew worked with me on the schedule. I told him I would like to have it done the same week I called. He offered an 8 am appointment two days latter. When that seemed to early to me, he offered a window between noon and 2pm the following Monday. We settled on that plan. While I was on the phone with him he checked the addresses on line, asked about stairs. He explained that his crew would call the home where they would be picking up the bookcase about 30 minutes before they arrived. I felt he had a good understanding of what I needed, Before the moving day I confirmed the details by email, and got a thank you and confirmation from Matthew..When the crew arrived they were very friendly. They communicated with each other and the move went very smoothly. They asked me where I wanted the bookcase and put it exactly where I had indicated. Then they actually gave me a chance to change my mind! They noticed that brackets had been installed behind the bookcase and offered, that if I had the screws, they would attach the case to the brackets. The whole experience was Excellent.
Description of Work: Moved a solid wood bookcase (8 feet wide by 6 feet tall) about 5 miles from one home to another in the San Fernando valley.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Nancy H.
03/2014
5.0
moving companies
+ -1 more
This company was amazing! My husband and I had not planned on making a move any time in the near future, when an unanticipated job opportunity came up that required us to hastily make a decision to move from our home of 11 years to Pismo Beach, CA. We had accumulated so much stuff over the years that the thought of having to pick up and move so quickly was overwhelming. Matt reassured us that his team of professionals had the ability to make this move a smooth transition for us and they did an incredible job! Matt stayed in touch with us through out the next couple of weeks as we prepared for our move consistently reassuring me that all would be fine. When the date arrived for our move his crew was prompt, professional and courteous, working through out the day with minimal breaks or interruptions. They had even brought an additional truck just in case it was needed for additional furnishings. Everything he promised was just as he said it would be. At the end of it all we were very surprised when Matt presented us with our final invoice of just under 2400.00, as it was 400.00 less than his original estimate of $2800.00! Who does that? Incredible experience!! I highly recommend Matthew's Moving and Storage as they were a blessing for us.
Description of Work: Carefully bubble wrapped pictures, padded & shrink wrapped furnishings as needed, assisted in last minute boxing of miscellaneous items, disassembled and moved furniture into their truck and transported our belongings from Santa Clarita to our storage facility in Arroyo Grande, Ca.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Mark G.
03/2014
5.0
moving companies
+ -1 more
The move couldn't have gone better from start to finish. Matt contacted me within 24 hours of putting a request for service to arrange the move. The movers arrived right on time and politely introduced themselves and walked with me through my apartment to take note of what needed to be moved. They proceeded to get right to work and were extremely fast while still being very careful with my furniture. I actually could not believe how efficient they worked. Everything including my bed, couch, TV, dresser, large and small shelves, TV stand, table, chairs, desks, and several large packed boxes were moved out and packed up in their truck within an hour. Another hour later they had completely unpacked in my new home! I really couldn't believe they did the entire move (including drive time) in just two hours! This has to be one of the best moving crews around. I would recommend them to anyone and will use them again for sure should the need arise.
Description of Work: Moved furniture and packed boxes from 2nd story apartment to new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Matthew's Moving & Storage
Thank you Member, It was a pleasure working with you on your relocation to your new home. I will pass on your satisfaction to the valued members of my crew. If you should ever have a need for our services again, please do not hesitate in contacting us. Enjoy your new home and again thanks. Matt
Barbara D.
01/2014
5.0
moving companies
+ -1 more
Very prompt, very professional, very careful with items. Would definitely recommend for use and will use again. Some pieces were antiques and they were very careful to protect the items and to use caution when moving. Extremely please with service.
Description of Work: Moved furniture from house into storage unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Lindsey S.
01/2014
5.0
moving companies
+ -1 more
It was a wonderful experience. The entire team was quick and friendly to work with. Matthew was very responsive and honest. I would recommend this company to all of my family and friends.
Description of Work: Provided moving, some packing and installation services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Patty P.
01/2014
5.0
moving companies
+ -1 more
Isidoro and Carlos traveled from Saugus and Canyon Country to Van Nuys. They picked up a gas stove and dishwasher from my sister's new house in Saugus and then went to Canyon Country to pick up a large wood entertainment cabinet and utility shelf unit for the garage, then drove to Van Nuys and delivered the items to my home. Isidoro had to remove the kitchen door so the new stove could be brought into the house and the old stove taken out. Everything they did was done quickly and professionally and both guys were very nice and helpful.
Description of Work: Picked up and delivered several items from Saugus to Van Nuys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Matthew's Moving & Storage
Dear Member, Thank you for taking the time to relate your experience with Matthew's Moving & Storage. I will pass on your satisfaction to Isidoro & Carlos. If you should ever need help again, please do not hesitate to call us and again thank you. Matt
Lisa T.
10/2013
5.0
moving companies
+ -1 more
IT went very well. Our move was done in Aug. HOT day- we had two trucks full of stuff. The team was very helpful in every respect. From helping us pack the last of our stuff, to providing the best in moving materials.
Description of Work: I met with several movers. I liked the vibe i got from Matt-- he and his son came to my home for the bid. He walked me through the entire process. They were not the cheapest- but I liked him and trusted my gut. I only wish I would have listened to him about unloading my storage unit. I was an idiot to do that part myself. Matthew's moving team was AMAZING. They worked very well as a team- no in-fighting. They were professional from the minute (on time) they arrived. I had fragile floors and they respected all my 'rules.' It was a hot day and the move was long. I was at my very tired- and they are could tell- so instead of asking me, "where should this go?" they started making suggestions. I so appreciated their design sense. I would use these movers again and I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Lesley S.
08/2013
5.0
moving companies
+ -1 more
Matt was a professional from the first time we met. He advised on the move and gave a fair quote that was below or comparable with other companies' offers. He dropped off packing supplies several times and called prior to moving day to make sure all was going well and then to confirm moving day. His team was FIRST RATE. All the guys were professional, efficient, and helpful -- and also cheerful despite the huge loads they had to deal with. They took great care with our art work and plants -- all arrived in perfect condition -- as did our dishes, which one of the fellows packed tirelessly for most of the day. Matt and his team are superb.
Description of Work: Packed up all china and glassware, packed all art work, moved plants, furniture, all household basics and boxes already packed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,337
Response from Matthew's Moving & Storage
Dear Member, I would like to take a moment and thank you for taking the time to write such a nice review on my company. I hope your family and you enjoy your new home and if you should ever need help in the future, it will be our pleasure to assist you. I will pass on to the crew your satisfaction. Thank you again for the opportunity. Matt
Emily F.
07/2013
5.0
moving companies
+ -1 more
I am 100% pleased with Matthew's Moving & Storage! Jason and Jesse were my movers and they were excellent! My Mother-in-law unexpectedly had to go into an assisted living facility and it now fell upon my shoulders to pack up all her possessions and move the furniture out of her apartment. My husband and I decided to keep four favorite pieces of her furniture for ourselves - a very large antique armoire (5' 2" wide x 7' tall); a tall (6' 8") china/display cabinet with three beveled-glass sides; a Grandfather clock (7' tall); a large, heavy, wrought-iron baker's rack (almost 7' tall). I immediately went to Angie's List and began my search for a moving company. Aside from the ratings, I feel it's very important to pay attention to the reviews. I chose six companies (based on "A" ratings) and proceeded to read ALL the reviews of each company. I narrowed it down to what I felt were the two best and from that point it was a toss of a coin as to which one I chose. The antique armoire had to be totally disassembled just to get it out of my MIL's bedroom and down the stairs. When it arrived at our house, Jason and Jesse partially assembled it in our living room until I could make room for it in OUR bedroom. Then I asked them to show me how to take it apart (again) and reassemble it - which they pleasantly and patiently did. . I whimpered as they began carrying the 3-sided beveled glass china/display cabinet down the stairs. I was jokingly told to "cover your eyes" as they did this. Amazing! Not a scratch, nothing broken - perfection. Next came the Grandfather clock. I know how delicate these large clocks are and they treated it with great respect. When it arrived at my house and it was in its place in our living room, I was shown how to level it (didn't know there were levelers under the base - just like a washing machine). I thought I might have to call in a clock person to check it out but when I wound it up it began ticking away and has kept perfect time ever since. It worked fine when my MIL had it and did not need any further adjustment or inspection due to their careful handling. The wrought-iron baker's rack now resides on our patio (where I asked them to place it). It wasn't delicate or fragile - just very heavy. If you're reading my review it means you're checking out this moving company. Let me say this: ALL the reviews for Matthew's Moving & Storage are absolutely true! Professional, ultra-careful, prompt, courteous, personable, obliging ... what more can I say?
Description of Work: Moved 4 large pieces of furniture down the stairs from my Mother-in-law's 2nd floor apartment in Encino to my house in Van Nuys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Response from Matthew's Moving & Storage
Dear Member, Thank you for taking the time to relate your experience with Matthew's Moving & Storage. I will pass on your satisfaction to Jason & Jesse. If you should ever need help again, please do not hesitate to call us and again thank you. Matt
Brian K.
06/2013
5.0
moving companies
+ -1 more
The move went very smoothly. The movers were very friendly and professional and they did a great job. Matt and his crew were on time and worked efficiently. They used three trucks and really paid attention to the details, e.g. pads on the feet of furniture. I have used them in the past and I will continue to use them in the future. I highly recommend their services.
Description of Work: Matt and his crew of 8 movers helped us make a local move. They moved a 6 bedroom home in roughly 5 hours. They moved everything and also helped us finish packing up a few rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Response from Matthew's Moving & Storage
Hi Member, Thank you for your repeat business and confidence in Matthew's Moving & Storage. I hope you and your family get settled in your new home quickly. If you should ever need any help in the future please do not hesitate to give us a call. Thanks again, Matt
Ron S.
04/2013
5.0
moving companies
+ -1 more
We had a complicated move, from a large home to storage unit. Matt helped with the coordination and details while always being professional and respectful of our time and items.
Description of Work: This was our first time using a professional mover and I had heard all the horror stories. We were very impressed and pleased with Matthew's Moving and will definitely recommend and use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Matthew's Moving & Storage
Dear Member, Thank you for putting trust in my company and we look forward to taking care of your second move to your new residence. Matt
Christopher F.
03/2013
5.0
moving companies
+ -1 more
Over the past several years I've seen Matthew's moving trucks around Santa Clarita and so I checked to see if there were any reviews on Angie's list and I was pleased to see such positive feedback that I requested an estimate online for my move. The response that I got was very prompt as Matt called within 30 minutes of my requesting an estimate. He came out and provided a detailed estimate and was very flexible with our busy schedules to get us on his schedule right away. The estimate that was provided was well within my expectations, that based on the professional response so far and the good reviews on Angie's list; I decided take a chance to go with them without getting another estimate. This turned out to be a good decision! Matt maintained open lines of communication prior to the move, he offered to deliver boxes (and did), gave advice on packing and was responsive to all my questions. He also called prior to moving day to confirm arrivals of his crew and make sure we are all set. On the day of the move his crew arrived on time, and got to work. They took great care in protecting our furniture and were receptive and respectful to our wishes. Because we had so much to move (and so many steps), they brought in a couple of extra guys so as not to go overtime. The crew themselves were a great bunch of guys, very nice, and professional. They were a joy to work with. In the end, we did go a little over the estimate (by less than $200), but this was because they had to bring in two more guys to make sure they finished on time which would have cost even more had we gone into overtime. This was OK by me as they were doing their best to stay close to the estimate. When they made this decision, they consulted with me, and clearly explained the situation and costs. In the end, we finished on time with not a single problem or any damages (as can sometimes happen with any move). That evening, Matt checked in to make sure all was well and I was happy to repot everything went well. To me, moving is generally one the worse experiences in the world and Matthew's made it much easier. When we move again, we will definitely use Matthew's and I won't dread moving as much because I know we'll be in good hands. We will also recommend Matthew's, without hesitation, to anyone we know is moving.
Description of Work: Matthew's moved us from our 3 story townhouse in Canyon Country to our new home in Valencia. They also stopped by Public Storage to empty our our small storage unit. They provided boxes by delivering to our old home prior to moving day with the promise of buyback of unused boxes. They provided furniture break down of the kids beds, my desk and reassembled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,374
Response from Matthew's Moving & Storage
Dear Member, I would like to take a moment and thank you for taking the time to write such a nice review on my company. I hope your family and you enjoy your new home and if you should ever need help in the future, it will be our pleasure to assist you. I will pass on to the crew your satisfaction. Thank you again for the opportunity. Matt
Nikki L.
02/2013
5.0
moving companies
+ -1 more
They were quick & professional. Everything was packed in the truck nicely & protected. They also did some dis-assembly & reassembly at the new location. They were just really good.
Description of Work: Apartment to house local move
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jackie E.
10/2012
5.0
moving companies
+ -1 more
Please see my detailed account above.
Description of Work: Moved furniture from my home to my new apartment involving 45 mile trip. They packed large, heavy mirror, large clock with stained glass face, and oil paintings. All arrived to my new apt.home safely. They moved household furniture. They arranged furniture in new place; made sure packed and labeled boxes were put in the right rooms. They had also provided wardrobe boxes for clothing and helped hang clothes in boxes. They even helped me hook my TV to the cable and got it set-up for me. Very conscientious workers; mannerly, well dressed and well groomed. I was duly impressed with the Movers and the Company . It made my moving experience easy and practically stress free!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Shelley B.
08/2012
5.0
moving companies
+ -1 more
Fantastic. Matthew and his movers (one was his son!) were absolutely wonderful. I wish I could remember all their names, but each one of them was professional, efficient and fast! My husband and I were amazed at how quickly, yet how carefully, everyone worked, especially since it was one of those 100 plus degree days out here in the Valley! I loved how Matthew, himself, supervised everything on moving day and paid close attention to details. Also, his presentation when I got an on-site estimate from him was the best because he catalogued each item and told me how it would be packed. I was very impressed with him and impressed with his total estimate. I had contacted two other companies from Angie's List (NorthStar and Prodigy) who came over and gave an estimate. The representatives were excellent and I would highly recommend them on their presentation. I also contacted another company that our realtor recommended, but for various reasons, including price, we chose Matthew's. There's too much to tell about our moving day (including a broken sewer line at the old house that plumbers had to work on that very day!) but Matthew's Moving made it much, much easier. Thank you, Matthew!
Description of Work: Matthew's Movers (three trucks and six men) moved our household of almost twenty years of accumulated furniture and lots and lots of things from West Hills to Chatsworth. From a one story house to a two story house. Hundreds of boxes and lots and lots of furniture. Thankfully, no large appliances.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,792
Keenan W.
08/2012
5.0
moving companies
+ -1 more
It was totally problem free. Isodoro and Carlos were quick, professional and extremely personable.
Description of Work: Matt's company moved a lot of stuff from Valencia, CA to Big Bear Ca. His workers, Isodoro and Carlos were more than fantastic. I heartily recommend Matthew's Moving & Storage to EVERYONE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Ron M.
06/2012
5.0
moving companies
+ -1 more
The Angie's List reviews don't lie!!! They are the best & I'm so glad that I went with this company. I've moved a LOT in my life & Matthew's Moving was by far the absolute best moving experience I've had. Not only was the price the best out of the 4 companies I had received estimates from, but they included things that other companies wanted to charge extra for, or would not do. On the day of the move, Justin, Jesse & Carlos showed up a little early which was a good sign. They were well-groomed in their uniforms, courteous, professional & personable. They worked quickly and efficiently to load up the two trucks with all of our stuff. They were extraordinarily careful with all of our furniture & appliances. The unload went fast, they hooked up my dryer and Carlos pointed out a problem with the valve attachment for the washer, so he wasn't able to hook it up, but told us the part we needed to get to be able to do so. They were patient with me as I had them rearrange some of the furniture when I decided that I didn't like where I had originally wanted it placed. They were very careful to put all the boxes in the rooms I had them marked for. I don't want to move again for a long, long time, but when I do, I will absolutely call Matthew's Moving again.
Description of Work: Moving a large house with lots of stuff.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Matthew's Moving & Storage
Thank you member for letting my company help you with your relocation. I hope you and your family are able to get settled in your new place soon. If you should ever have a need for our service in the future, please do not hesitate in calling. Thanks again, Matt
Kevin K.
03/2012
5.0
moving companies
+ -1 more
Let me start out by saying that I have move probably 15 times in my life. I moved seven times growing up, and each of those moves was long distance and handled by professional movers. So I have a pretty good idea of what movers do and what to expect. This particular move, as described above, was a local move across town. I called Matt for a quote and he agreed to come do an estimate in less than 72 hours time. Matt is a very nice man, that is apparent from the first instance. Matt spent about 30-45 minutes preparing the estimate for 2 days work for $3100. The men are billed by the hour and we were only asked to pay for the packing material that they used. The first day was scheduled to be all packing and the second was scheduled to be moving only. Based on this experience we cancelled the appointments we had with the other movers and made a deposit with Matt. Prior to the move we spent about 2 weeks packing about 60 boxes ourselves. We did this partially in an effort to save money, and partially to help us go through and dispose of any items we no longer needed. On the first day of the move, Jason, Jesse and Lupe (Sorry if I got anyone's name wrong) showed up at 7:45am and immediately started packing. Throughout the process the guys were all very good about asking questions to make sure that everything got packed appropriately. Likely as a result of our prepacking work, the majority of the box packing was done around 1:00pm and rather than waste the daylight, the guys loaded up a smaller truck and moved a significant number of boxes over to the new house. They finished around 3:30pm. The second day went much like the first, except because of the decrease in traffic, the guys showed up at 7:30am. Most of the morning was spent disassembling and wrapping up furniture. The place was completely empty by 11:30am. The move in, took way less time than expected. And was done by about 3:30pm. There was only one thing damaged. Somehow a small piece of wood was chipped off the back of a china cabinet, Jason was able to glue it back on without any problems and you can't even see the crack. I waited a few weeks to write this review so that we could unpack the boxes and see if anything else was wrong. I am pleased to say that we had no other issues. Only two trash cans were packed with trash still in them. (This always seems to happen, once movers start packing they pack everything in sight). In the end we came out $700 under the estimate. This was probably at least in good part because be packaged some stuff ourselves. But it was also because the guys did some moving on the first day, rather than leave early, and saved me from having to pay overtime on the second day. Everyone involved was awesome, no sketchy moving men, just all around nice guys. I would highly recommend Matthew's Moving to anyone and would use them again, but hopefully will never need to.
Description of Work: Matthew's Moving handled our move from a second story condo in Toluca Lake to a three story house in Sherman Oaks. The condo had an elevator and direct street access without any stairs. The house is full of stairs without an elevator. The move took two days, the first day was primarily packing with a partial load taken to the new house in the afternoon. The second day was mostly furniture packing and moving. Both days started at or before 8:00 am and finished around 3:30. We did a fair amount of packing ourselves, about 60 boxes which we purchased ourselves. Mostly we packed clothes and things that would not break. We had Matthew's Moving handle all of the breakable kitchenware, furniture, and pictures. We paid for the packing material from Matthew's Moving for anything that they packed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Richard S.
02/2012
5.0
moving companies
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Moved from 2 separated storage facilities to new home in less time than I expected. I had planned for 4 -5 hours and was done in 31/2. They were prompt, efficient, and cost less than I estimated. They have the tools to do any move fast and safe. One of the storage rooms was in the basement and even with a slow elevator, the made quick work of a 10 X 20 unit. The owner, Matt, was leading the team and went above and beyond to make sure we were satisfied and even swept out my storage space before we left. Thank you for a job well done.
Description of Work: Moved furniture and personal items from 2 storage units, one in Castaic and one in Santa Clarita, to a new home in Castaic.
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Service Categories
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FAQ
Matthew's Moving & Storage is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Matthew's Moving & Storage accepts the following forms of payment: Check,Discover,MasterCard,Visa