Casablanca Fan Co. Authorized Service Center, Ceiling fan experts since 1983, largest in California. Serving most of L.A.,Orange and Ventura Counties. Price is determined by the job and an estimate is given on the phone when setting appointment. Punctual and professional. Licensed C-10 591444 and insured. Warranty on work and parts used for 6 months.
Business highlights
42 years of trusted experience
Services we offer
Repair and installation of ceiling fans Warranty and non-warranty repair for Casablanca Fan Co.
They only have 1 person that services this zip code so Fantastic Fan Co sent out a sub-contractor. The sub-contractor is not on Angie's List. The man that showed up seemed to have an attitude and I felt insulted. He did however fix the fan and also gave me an Angie's List discount.
Description of Work: They fixed the motor in my Casablanca fan.
Rating Category
Rating out of 5
quality
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Robert H.
04/2015
5.0
ceiling fans
+ -1 more
unknown
Description of Work: They came on time. Fixed the fan quickly with no mess and ere gone. Simple and easy.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$255
W. T. H.
01/2015
3.0
ceiling fans
+ -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Theresa L.
11/2012
5.0
ceiling fans
+ -1 more
Excellent.
Description of Work: Casablanca fans are great...except when they need repair. This company took the job. It took a while because parts had to be ordered. But, once they arrived, the job was completed to our satisfaction. Very skilled, knowledgeable and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Robert D.
12/2011
5.0
ceiling fans
+ -1 more
Well, I guess I did that in the dialog box above. The service call went really well.
Description of Work: Ray K. of Fantastic Fans is competent and honest -- exactly what we were hoping for. We have high ceilings in most of our house. We installed two Casablanca fans in recent years. That has made a big difference in both our comfort and our heating/AC costs. Getting ready for holiday guests, we discovered problems with the lighting control of both fans. I found Fantastic Fans on Google. They had a nearby address. I called their '800' number. Kelly fielded my call and, after a few questions, told me that 'Ray' would call me to schedule and appointment. Ray called later that day [Friday] and scheduled a service call for early Monday morning. A few minutes later Ray called back and asked to move the service call an hour later. I said, 'Yes'. Frankly, I was glad to have it later, but that isn't the point. Point is: He didn't 'tell' me he had to change the time, he 'asked' me if a change would be OK That told me he honored his commitments. When I agreed, he thanked me sincerely. I felt respected as a customer. When he came to our house today, he was all business. Both fan lights are working now. Significantly, one of the repairs was relatively trivial. Ray made that trivial repair, and told us we did not need the more expensive repair we had authorized him to make. That saved us ~$150. So I'm back to 'competent' and 'honest'. Ray is really good at what he does. Full marks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Barbara R.
07/2011
5.0
ceiling fans
+ -1 more
I called the company and spoke with a very knowledgeable person who understood exactly the problem with our fan and who said she would have the service technician for our area, Ray, contact us. Ray called a few hours later and scheduled an appointment for the next day. He diagnosed the problem over the phone (same conclusion as the dispatcher). He arrived on time and repaired the fan quickly.
Description of Work: Repaired our Casablanca ceiling fan which had stopped working properly by changing the controller, installing a new three-way controller ,because they no longer make the parts for the model of the fan we have.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Pat S.
08/2010
5.0
ceiling fans
+ -1 more
Ray came out early in the morning - right on time. He had quoted me a price of $100 to replace the chain because he had to take the light apart and put in a new switch. As he was leaving I asked if he would be willing to put in the dimmer switch I had sitting on the counter in the dining room. He was very accommodating and took care of it for another $30. The $130 price was worth it to us - now we can use the ceiling fan light and our dimmer is working!
Description of Work: Replace pull chain which had been yanked out of the ceiling fan. We also had him replace a dimmer I had purchased a week ago to replace a broken one in our dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Marie H.
10/2009
4.0
ceiling fans
+ -1 more
This company installs ceiling fans for Valley Breeze, where I purchased the fan. I had bought fans several years ago from Valley Breeze and had them installed by the same person who is listed on the contractors license for Fantastic Fan Service. When the workers arrived, I was surprised that they were from another company, so apparently Fantastic Fan is subcontracting at least some of their work. The installation went fine, although the fan does wobble a little at high speed. The price I paid was at the high end of the range I was given when I scheduled the appointment.
Description of Work: Install ceiling fan with light kit in sloped ceiling with no electrical box
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Robert B.
06/2009
5.0
ceiling fans
+ -1 more
They were fine, putting the fan exactly where we wanted. They also suggested a remote control to help limit holes in the wall.
Description of Work: They installed a ceiling fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
DEBORAH B.
02/2009
5.0
ceiling fans
+ -1 more
He is sure pleasure. He quoted the price over the phone and he knew the fan. I had talked with him before about the fan and he told me there was one of two things and told me what to watch for, several months later we really knew. He came on time, had the correct replacement parts, had everything he needed. He explained thoroughly on how it would change the fan. It was very fair price and my fan is perfect again. It was a pleasure to work.
Description of Work: He repaired a vintage Casa Blanka ceiling fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
MELANIE G.
08/2008
5.0
ceiling fans
+ -1 more
It went totally fine. Came out next day and were completely on time. They diagnosed the issue over the phone which saved some time. In and out in 20 minutes.
Description of Work: We blew the circuit breaker box on the ceiling fan.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
DEBORAH H.
01/2007
5.0
ceiling fans
+ -1 more
He arrived when he said he would. He checked out our other fans and adjusted them after he fixed the fan that was not working.
Description of Work: George repaired a ceiling fan for us and replaced a part. He is an expert at ceiling fans and a pleasant person to deal with. I highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
GAYLE S.
08/2006
5.0
ceiling fans
+ -1 more
I would gladly recommend/rehire Fantastic Fans for ceiling fan installation. George is VERY knowledgeable.
Description of Work: I purchased a remote control ceiling fan from Costco and needed a professional to install it. I contacted Kellie at Fantastic Fans and she scheduled George for the installation. Within an hour my ceiling fan was up and running.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
AL B.
02/2006
5.0
ceiling fans
+ -1 more
Were on time and very professional and did not leave until we were comfortable with all operative functions. Took the initiative to visit a local home supply company to purchase a more flexible connection for the fireplace logs.
Description of Work: Installed 6 Casablanca Fans, 2 dimmer switches and 3 garage lights. Also installed Rasmussen gas fireplace logs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$775
ERIK F.
10/2005
5.0
ceiling fans
+ -1 more
THEY DID A COMPLETE AND THOROUGH JOB. THERE WAS AN ISSUE WITH THE FAN ITSELF. THEY CAME BACK OUT AT NO CHARGE TO FIX THE PROBLEM. THEN WHEN THE SAME ISSUE HAPPENED ON THE OTHER FAN, THEY AGAIN RETURNED AT NO COST.
Description of Work: INSTALLED TWO CEILING FANS IN MY SONS' ROOMS. THEY ALSO PUT IN REMOTE CONTROL SWITCHED FOR THE FANS. THE FANS WERE NOT EASY TO INSTALL AS THERE WAS NO ATTIC SPACE ABOVE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
KAREN G.
07/2005
5.0
ceiling fans
+ -1 more
I CAN'T PRAISE THEM ENOUGH. THEY WERE EFFICIENT AND PLEASANT TO WORK WITH. THE FANS ARE PERFECT. THE TEAM WAS PROFESSIONAL AND PROMPT. I WOULD HIGHLY RECOMMEND THEM TO ANYONE WHO NEEDS FAN SERVICE.
Description of Work: FANTASTIC FANS INSTALLED TWO CEILING FANS IN THE HOUSE. THEY WIRED THE FANS THROUGH THE ATTIC AND IN THE WALLS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceiling Fans,
Appliance Repair - Small,
Lighting,
Lamp Repair,
Handyman Services,
Electrical
FAQ
FANTASTIC FAN SERVICE is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
FANTASTIC FAN SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, FANTASTIC FAN SERVICE does not offer free project estimates.
No, FANTASTIC FAN SERVICE does not offer eco-friendly accreditations.
No, FANTASTIC FAN SERVICE does not offer a senior discount.
No, FANTASTIC FAN SERVICE does not offer emergency services.
Yes, FANTASTIC FAN SERVICE offers warranties.
FANTASTIC FAN SERVICE offers the following services: Repair and installation of ceiling fans Warranty and non-warranty repair for Casablanca Fan Co.