This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Since 1980, Right Way Garage Doors has served hundreds of thousands of homeowners and commercial businesses in the Northern California region with expert garage door repair, service, installation, and manufacturing. Originally operating by "RW Garage Doors," the company recently expounded on what "RW" means and is living by these two words: Right Way. Our goal is to serve you the "right way" by giving you an amazing experience from the first time you reach out to us all the way until we clean up and complete your project.
If you need any garage door service or repair, or possibly looking to replace and upgrade your garage door, you've found the right company. With design center showrooms in Hayward, Vacaville, and Pleasant Hill, CA we welcome you in and would be thrilled to educate you on everything garage doors.
Contact us today and allow us to serve you, the Right Way.
Hayward Design Center Showroom
31911 Hayman St.
Hayward, CA 94544
Vacaville Design Center Showroom
845 Davis St.
Vacaville, CA 95687
Pleasant Hill Design Center Showroom
102 2nd Ave.
Pleasant Hill, CA 94523
https://www.rwgaragedoors.com
Business highlights
45 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Right Way Garage Doors offers residential garage door repair, new garage door installation, garage door opener installation, and we handcraft premium custom wood garage doors. We serve the entire San Francisco Bay Area and Greater Sacramento Metro regions of Northern California.
Services we don't offer
We do not offer commercial overhead door services or gate services.
They arrived on time and they did a good job. We had no problems with them and would use them again in the future.
Description of Work: Garage door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Right Way Garage Doors
Thank you for writing a review. I'm glad to see you believe in us and would use our company again. George Chandler, Owner
CAROLE H.
10/2011
5.0
garage doors
+ -1 more
Larry called me before he came out for the appointment. He did such a good job. Everything seems to be in such better condtion and I am so happy with the final result.
Description of Work: I purchased a big deal for $59 for Residential Garage Door Tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Right Way Garage Doors
The Big Deal is a special promotion we provide to Angie's List customer only. I'm happy to see you benefited from the special offer and we did such a good job. Please remember us in the future for any further garage door needs. George Chandler, Owner
Martin L.
10/2011
5.0
garage doors, doors
+ 0 more
The technicians from Chandler Garage Doors Company went above and beyond. They were able to find faults in the installation of the garage door opener. The doors were on the verge of malfunctioning. They redid the entire work and fixed the problem. They were even able to do some preventative correction. They were very professional. They were on time. They absolutely knew what they were doing. They did a very good job. I would recommend them. I would work with them in the future.
Description of Work: I used Chandler Garage Doors Company about a month ago to get my garage door repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Right Way Garage Doors
A review like yours is an assurance we are doing the right thing. We do almost 4,000 repairs in a year and keeping up the professional service is a hard job. I'm glad to see we are staying on course with our goal of the best service for the best price. Thank you, George Chandler, Owner
Patrick P.
10/2011
5.0
garage doors
+ -1 more
They did a great job. They were very fast and did a super job.
Description of Work: Garage door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Right Way Garage Doors
Thank you so much for the great review. George Chandler
HOWARD B.
10/2011
2.0
garage doors
+ -1 more
A "technician" came out on Friday and quoted $200 for a Genie 1024 system (parts and labor) plus $45 for an outside keypad. Since ours was broken and we had to manually raise the double door, and because this seemed like a very reasonable price, I told him to go ahead and do the job. But since he didn't have the right unit in his truck, he instead had me sign a contract (for the $245.00) and arranged for another technician to return on Monday. We both sign the contract and I get a copy. On Monday we get a call that they can't do it until Tuesday morning (from 8-10am). Tuesday a different technician arrives about an hour late. He has the right unit but says we were quoted the wrong price; in fact the unit would cost an additional $100. I show him the signed contract for $245, and he apologizes but says they can't do it for that price! Of course, I'm furious. Our unit has not worked now for five days and its obvious we are being treated dishonestly. He calls the owner who says they will do it at "their cost," with no profit, but that still means we'll have to pay $40 more than the contract price. I had checked with other companies and knew that even their inflated price of $285, which included the Genie 1024, installation and an outside keypad, was a good deal. And since we were without an operating garage door, I told him to go ahead and we paid the $285 price. This technician was sloppy. He left wire and metal staples all over our garage floor. If I hadn't made him stop and sweep up the mess, we certainly would have had flat tires. No way we will ever work with this company again.
Description of Work: They replaced our electric garage door opener with a Genie 1024 and outside keypad.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$285
Response from Right Way Garage Doors
I have read your review several times and still can not understand your frustration. We did error in our “quote” and offered a compromise. You accepted the compromise and we completed the work on September 13th as scheduled. There never was a “contract” just a quote and our records show we arrived on time. We typically sweep up after we are done, not while we are working. Stopping to oblige you was courteous and I’m sorry you didn’t believe we would not clean up when we were done. Perhaps you are confusing us with another company as our records indicate our only trip to your home was September 13th 2010 not February 1st 2011, as you stated. If you have any further concerns please contact me personally and I’ll do my best to accommodate you. Sincerely, George Chandler, Owner
Dagmar R.
09/2011
5.0
garage doors
+ -1 more
They actually came twice. They came to do the regular service when they lubricated the door and I bought some new remotes and then they came out again when they replaced a big spring thing. They were able to come out quickly when I called. They came did the job and they were gone. They did a good job. Price wise I have nothing to compare them with. I will continue to use them in the future.
Description of Work: I used Chandler Garage Door Service a couple of months ago to replace a part, bought some new remotes and then replaced the big spring.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Right Way Garage Doors
Thank you very much for taking the time to share your experience with our company. I'm sure future repairs or installations will meet or exceed your expectations. Thanks again, George Chandler
jouliette E.
09/2011
4.0
garage doors
+ -1 more
It turned out well, but the garage is still making some noises, so I am planning to contact them again.
Description of Work: They serviced the garage door for us.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Right Way Garage Doors
I’m sorry to hear you are having a continued issue with your garage door. Please give us a call and we will return at no charge to address your concerns. We always honor our 90 day no charge service guarantee. I’m confident we will be able to take care of your noise problem. Sincerely, George Chandler
Deborah F.
09/2011
5.0
garage doors, doors
+ 0 more
They did a great job. They were prompt, efficient and knowledgeable. I don’t remember the price, but I had gotten a coupon. I would use them again in the future if need be.
Description of Work: I used the services of Chandler Garage Door Service in February.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Right Way Garage Doors
Thank you very much for the “straight A’s”. It’s comforting as the owner to know we are doing a great job and providing quality service. George Chandler
S C.
09/2011
5.0
garage doors, doors
+ 0 more
I was very impressed with their service and professionalism and would definitely use their services for any garage door issues in the future (with no hesitation).
Description of Work: Reconditioned the garage door and lubricated all the mechanisms. Readjust the cable on the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Right Way Garage Doors
When a customer of mine uses words like “impressed with their professionalism”, it means so much to me. Thank you for taking the time to write such a nice review. George Chandler, Owner, Chandler Garage Door Service
GEORGE S.
09/2011
5.0
garage doors
+ -1 more
We were satisfied with them. It hadn’t been checked for quite a while, so we just wanted to make sure everything was working fine. It is working fine. He didn't redo anything.
Description of Work: We used the services of Chandler Garage Door Service 3 months ago. We have a garage door that goes up automatically. He just looked over everything and made sure that everything was working fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Right Way Garage Doors
Often the best repair is one that you didn’t realize you needed. My trained servicemen do a wonderful job at making sure the whole system is working as intended and is working safely. I’m glad you chose our company for the garage door maintenance to your home. Thanks, George Chandler
Marie-Jeanne L.
08/2011
3.0
garage doors
+ -1 more
I wasn’t very happy with them but I decided to drop it. My garage door is a wide door. When I pulled up my driveway, I could a couple of indentations. I called Chandler Garage Door Service and someone came. They didn’t feel that it was that bad and said that they would call the company that makes the doors. They were supposed to come and look at the door, but nobody ever showed up. When the sun is shining right on the door, you can see the indentation. I think that is because my door is insulated. I decided that it wasn’t worth it. I bought the door from another company but they installed it. They told me that the manufacturer was in the little town next door in Union City. The price was about $1500 for their services. It was a nightmare to pay for it and it was a big hassle. I was using a debit card and they wouldn’t accept it. It was a brand new door. The price was okay. The quality was a little bit flawed. So, I don’t know what they could have done to repair it. They did come and install it. It was a three-part thing, which involved the store from where I bought the door, Chandler Garage Door Service and the manufacturer. It was basically the manufacturer that I didn’t like. Their professionalism was fine. I wouldn’t use them again. I would go to a local dealer.
Description of Work: Chandler Garage Door Service installed my garage door about a year ago. I did contact them to look at the door since then because there was some indentation in it.
Rating Category
Rating out of 5
$1,500
Response from Right Way Garage Doors
It seems your dissatisfaction is with the manufacture of the product and actually not our service or our company. We merely provided the labor to install YOUR product that YOU had purchased elsewhere. You acknowledged our price was fair and the work was done correctly, but the dents in the door were present prior to us installing the door. We are not the manufacture of your product and I believe that is whom you should direct your concerns to. I hope this helps and clears up any misunderstanding. George Chandler
Konstantin G.
08/2011
3.0
garage doors
+ -1 more
Company has provided good customer interaction, from the initial call, to the timing of the service, etc. All went good. And, the amount of work executed,did not meet what was listed in the description in the Big Deal, and did not provide what I expected from the "Garage Door Tune-up" service
Description of Work: This review is for the garage door tune up service, I obtain through Angies list big deal. While Angies list advertised this as Tune-up, it was more of an inspection, with a very basic lube job. Technician spent at most 10-20 minutes. I clearly did not feel that a comprehensive tune-up was done.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$60
Response from Right Way Garage Doors
Thank you for writing your review however I take exception to conclusion that the amount of work performed did not meet what was listed in the Big Deal. The Big Deal offer was to tune up the door and check the operation of the garage door system. Your door system was in good condition and no new parts were necessary. We did check 11 safety items and lubed all of the moving parts of the door and electric door opener. No further work was necessary and no new parts were needed. There are plenty of unscrupulous companies that would have tried to sell you something that you did not need or was not warn out. We did neither and we did do everything that was in the Big Deal special promotion. I would hope you consider this when needing further service to your door or door opener, Thanks again, George Chandler
Chris R.
08/2011
5.0
garage doors
+ -1 more
They did a good job. We will use their services again in the future.
Description of Work: We used Chandler Garage Door Service. We last used their services on 23rd of June. We had them service a garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Right Way Garage Doors
Thank you for acknowledging that you will continue to use our services in the future. I’m glad to see you believe we offer a quality service for a fare price. George Chandler, Owner, Chandler Garage Door Service
Penny M.
08/2011
5.0
garage doors
+ -1 more
The whole experience was great!! Starting with salesperson, Charlie, through installation by Al and Dan. Everyone was professional, knowledgeable and courteous. Charlie, unlike some salespeople, is low key. He showed me various style choices and options available and give me recommendations (only when I asked) based my needs. We scheduled my installation at that time. Al and Dan arrived on time. They removed my old door and had the new installed in record time. Al carefully reviewed operation, maintainance and care of my new door and opener. Dan took the time to remove the house numbers from my old door, so I could use them on my new one. They left my garage and driveway clean.
Description of Work: My 50 year old wood door ( 2-car garage) and all it's hardware was removed. A new door, with mail slot, and opener were installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Right Way Garage Doors
It’s so nice to hear a customer say they received more then their money’s worth. After doing so much work for you, it seems we did a great job. Thank you for providing the “A” ratings and taking the time to describe your experience with our company. I’m sure other Angie’s List members will benefit from your review. George Chandler, Owner Chandler Garage Doors
George K.
07/2011
5.0
garage doors
+ -1 more
I thought they were competent. They came when they said they would and did a good job. I will use them again in the future.
Description of Work: I used Chandler Garage Door Service for a tune-up on my garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Right Way Garage Doors
We appreciate the nice review. We always strive for the best service we can provide. George Chandler
Michele F.
07/2011
5.0
garage doors
+ -1 more
Very happy with the work. When we scheduled the installation we were told they would start between 8:30 and 9:00. We requested, and received, a phone call the morning of the installation so we would know when to really expect them. The installers were polite, completed the job efficiently and cleaned up after. When I checked the doors to make sure there were no problems, one of the installers told me about things to watch for, things not to do, and gave information on regular maintenance. I'm sure all of this is covered in the product information and warranty information we received, but I appreciated them taking the time to explain and answer my questions.
Description of Work: Installed 2 steel, roll-up garage doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from Right Way Garage Doors
Thank you for the very nice report. Chandler Garage Doors always trys to do the little things well. It sure looks like we did this again with you. Please tell your friends and neighbors. George Chandler, Owner
ardee M.
07/2011
5.0
garage doors
+ -1 more
The young man that came out went above and beyond what he needed to do. In fact I gave him a $20 tip because he was wonderful. I would use them over and over again. He was very, very knowledgeable and very nice. The price was worth every penny of it. The price was absolutely wonderful and they were very punctual and professional.
Description of Work: I used Chandler Garage Door Service to do a tune up because my springs had popped. We will use them soon to buy a new garage door. It is kind of crimped because it fell but it is useable. He made some recommendations that we need a new garage door opener because I think it was used to open up the pearly gates. Our homes are 42 years old and this is the original.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Right Way Garage Doors
Thank you so much for the great review. I’m often asked of my business success and the answer is simple…be polite, arrive on time, do as you promised and charge a fare price. In a business climate were it seems everyone is out for themselves, we have been successful by just dong things the old fashion way…We don’t forget that the customer is why we are in business. George Chandler Owner Chandler Garage Doors
Mark S.
07/2011
5.0
garage doors
+ -1 more
New door was bargain priced and of acceptable quality. Installers were on time and exceptionally efficient, and their work was of high quality. Unwittingly I made out their check for $980 instead of $890. Chandler called back later in the day, pointing out the error. They agreed to tear up my check and accept a mailed version with the correct amount.
Description of Work: 2-bay-wide wooden garage door (rotted) was replaced with a lighter weight insulated door having a single steel surface.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$890
Response from Right Way Garage Doors
Reading your review was a great way to start my day. As the owner I can only be so sure that my principals and guidelines are being followed. It is nice to read that my staff did the correct thing without my direction.
Denise C.
07/2011
5.0
garage doors
+ -1 more
They were really good. They moved, checked and did all the things to the garage door to make sure that it was working properly. They tightened bolts and realigned the lines that have to break if someone's coming in the garage to make the garage door start or stop. They did what they said they were going to do.
Description of Work: Chandler Garage Door Service came out a couple of months ago to repair our garage door and realign the lines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Right Way Garage Doors
Thank you for the nice report of your experience with our company, George Chandler Owner, Chandler Garage Doors
Jeffrey B.
06/2011
5.0
garage doors
+ -1 more
Fine job. Estimator was very helpful and patient explaining options. Workmen arrived and left on time, and cleaned up nicely. Job was done well overall.
Description of Work: New garage door and opener installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,279
Response from Right Way Garage Doors
It sure is nice to see such a good review of our work and your experience with our company. Thank you for taking the time to comment. We look forward to working with you again. George Chandler, Chandler Garage Door
Lee W.
06/2011
5.0
garage doors, doors
+ 0 more
He adjusted the garage door in about 20 minutes and gave me some pointers about the door. He was honest, on-time, and the door runs much better that before.
Description of Work: Garage door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Right Way Garage Doors
Thank you very much fot the "Straight A's". It sure is nice for the owner to see the word "honest" in a written review. Please keep us in mind when you need to replace the door. George Chandler, Owner, Chandler Garage Door Service
Medha P.
05/2011
5.0
garage doors
+ -1 more
It went really well. They were on time. He called before he came. Very informative.
Description of Work: Servicing a garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Right Way Garage Doors
Thank you taking the time to write a review on Angie's List. I'm pleased to see we met your expectations. It sure is nice to hear from our customers. George Chandler Owner, Chandler Garage Door Service
James M.
05/2011
5.0
garage doors
+ -1 more
They came out when they promised. They showed up on time and did exactly what they said they were going to do. They did the work quickly and gave me a nice receipt in write-up.
Description of Work: I used Chandler Garage Door Service for an inspection and basic maintenance of my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Response from Right Way Garage Doors
Not many people mention the written receipt from one of our jobs. Thank you for your comments and your appreciation of one of the little things we do. I'm pleased everything went so well. George Chandler Owner, Chandler Garage Doors
Madhur C.
04/2011
4.0
garage doors
+ -1 more
It was a deal that Angie's List offered. It went pretty well. The guy was pretty good. He told me what to look out for and how to maintain the garage door so that it stays in good condition. He was a friendly guy. After he went away the garage door was sticking a little but I never called him back.
Description of Work: I used Chandler Garage Door Service to overhaul the garage door.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Right Way Garage Doors
Thank you for taking the time to write your review and comments. I'll remind you that our labor warranty on repairs and service is 90 days. Please give us a call to return at no charge and address the "sticking" issue.
Anupama T.
04/2011
5.0
garage doors
+ -1 more
I called the company to fix appointment, they gave the estimate and technician came in punctually. Had the necessary replacement springs, 1 was broken, but replaced both (they were old anyway and to save on labor as well ). Fixed the issue with the sensor alignment. Was very courteous and punctual.Explained how to maintain it regularly. Hassle-free experience and very reasonable.
Description of Work: Replacement of garage spring, fixing the sensors , service doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Right Way Garage Doors
Buying a new garage door and door opener is quite an investment. I'm so glad to hear that you trusted our company with your purchase and that you were very satisfied with your experience. Thank you for the nice comments, George Chandler, Owner Chandler Garage Doors.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
Right Way Garage Doors is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Right Way Garage Doors accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Right Way Garage Doors offers free project estimates.
Yes, Right Way Garage Doors offers eco-friendly accreditations.
No, Right Way Garage Doors does not offer a senior discount.
Yes, Right Way Garage Doors offers emergency services.
Yes, Right Way Garage Doors offers warranties.
Right Way Garage Doors offers the following services: Right Way Garage Doors offers residential garage door repair, new garage door installation, garage door opener installation, and we handcraft premium custom wood garage doors. We serve the entire San Francisco Bay Area and Greater Sacramento Metro regions of Northern California.
We do not offer commercial overhead door services or gate services.