This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Since 1980, Right Way Garage Doors has served hundreds of thousands of homeowners and commercial businesses in the Northern California region with expert garage door repair, service, installation, and manufacturing. Originally operating by "RW Garage Doors," the company recently expounded on what "RW" means and is living by these two words: Right Way. Our goal is to serve you the "right way" by giving you an amazing experience from the first time you reach out to us all the way until we clean up and complete your project.
If you need any garage door service or repair, or possibly looking to replace and upgrade your garage door, you've found the right company. With design center showrooms in Hayward, Vacaville, and Pleasant Hill, CA we welcome you in and would be thrilled to educate you on everything garage doors.
Contact us today and allow us to serve you, the Right Way.
Hayward Design Center Showroom
31911 Hayman St.
Hayward, CA 94544
Vacaville Design Center Showroom
845 Davis St.
Vacaville, CA 95687
Pleasant Hill Design Center Showroom
102 2nd Ave.
Pleasant Hill, CA 94523
https://www.rwgaragedoors.com
Business highlights
45 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Right Way Garage Doors offers residential garage door repair, new garage door installation, garage door opener installation, and we handcraft premium custom wood garage doors. We serve the entire San Francisco Bay Area and Greater Sacramento Metro regions of Northern California.
Services we don't offer
We do not offer commercial overhead door services or gate services.
Very well! There was an adjustment that had to be made few days later and they came out and did that too. It was very good work.
Description of Work: Replaced the hinges and the garage doors motors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$864
Bill S.
07/2016
5.0
garage doors
+ -1 more
Outstanding, helpful technician. Cordial, honest.
Description of Work: Garage door tuneup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Jesse C.
06/2016
1.0
garage doors
+ -1 more
DO NOT DO BUSINESS WITH CHANDLER!!!! Their offerings are a scam!!! They will upcharge you for anything they can after they perform extra work without your consent. Do not purchase their services.
Description of Work: Garage door repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$225
ROBERT W.
06/2016
5.0
garage doors
+ -1 more
They are marvelous. I have used them twice already.
Description of Work: I purchased a Big Deal for Chandler Garage Door.
Rating Category
Rating out of 5
Yes, I recommend this pro
Lonnie G.
06/2016
5.0
garage doors
+ -1 more
It was really good. They were very thorough and neat and cleaned up. They did a good job.
Description of Work: They installed a new overhead garage door with opener, removed the old sliding door and installed the new one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David M.
06/2016
5.0
garage doors
+ -1 more
They did a really wonderful job. They were very good.
Description of Work: They repaired the garage door. They realigned and put in a new garage door opener.
Rating Category
Rating out of 5
Yes, I recommend this pro
KATIE C.
05/2016
5.0
garage doors
+ -1 more
I would highly recommend this family run business to anyone. Excellent customer service from beginning to end and my door looks and works great. Beat everyone else's pricing hands down while delivering exceptional product and service. Jim (owner) said he has been doing this work for over 40 years. He even showed me how to reprogram my keypad myself in case I need to change it in the future.
Description of Work: Service call
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Leah T.
05/2016
5.0
garage doors
+ -1 more
From the initial call through the completion of work, this company surpassed expectations. They were able to get a technician out to me within a day of my call. The technician arrived on time and was courteous and professional. After inspecting the door, he told me up front the two possible scenarios and their costs. The service was performed quickly and the 15 year old garage door hums like new. Thank you!!
Description of Work: Replaced broken springs, lubed rails, adjusted the belt
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Robert S.
03/2016
5.0
garage doors
+ -1 more
I would use them again in the future.
Description of Work: I purchased a Big Deal for Chandler Garage Door Service for $100 Garage Door Tune-Up and Roller Replacement.
Rating Category
Rating out of 5
Yes, I recommend this pro
$100
Tom M.
03/2016
3.0
garage doors
+ -1 more
Great response by the company and the guy was nice, but I wasn't very happy with the end result as my garage still gets stuck from time to time due to the tracks being out of alignment. The cable is still making a clacking noise as it unwinds, but apparently it isn't part of the deal to get a good adjustment. I am offering them a 3 star for being nice people and super fast response, work wise I think it can be better.
Description of Work: Garage tune up and adjustment
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
$100
Jeanne C.
02/2016
5.0
garage doors
+ -1 more
It went well. Service was very professional. He explained the how to maintain the door opener and what to look for.
Description of Work: put in new garage door mechanisim
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Adelita D.
02/2016
5.0
garage doors, doors
+ 0 more
Top quality professional service! Prompt and punctual. Solved and corrected garage door problems of loud shrill and squeaky noises and sticking issues. Performed entire service including replacing all door rollers lube and problem fixing and re-balancing with speed, knowledge and professionalism, and did not try to sell me anything I didn't need. Explained everything that was done and provided all old parts that were replaced and did not ask for additional fees over what I paid for the bargain coupon. I highly recommend this company for any garage door issues and Robert, who performed all this work, represented the company well. My garage door now operates smoothly and quietly like I've never known before.
Description of Work: Tuned and repaired garage door and solved noisy and sticking issues with it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ROBERT W.
02/2016
5.0
garage doors, doors
+ 0 more
My garage door remotes were iffy opening the doors. Sometimes they worked & sometimes they didn't. I did a Google search and the search said that it was the antenna that needed to be resoldered or replaced. I contacted Chandler after seeing outstanding Angie"s List Reviews on him. After a discussion with Chandler it was determined that it was better to replace the opener than repair. The expected cost was about $450. When the repair man arrived he examined the opener and determined that the 2 LED bulbs were causing interference with the antenna. The bulbs were replaced and the remotes worked perfectly. He suggested that we do a tuneup on the door at a cost of $99. What a terrific experience! What a great show of concern for a customer! My recommendation is to "GO CHANDLER" for any garage door servicing needs!
Description of Work: Serviced my Lift Master garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jeffrey C.
02/2016
5.0
garage doors
+ -1 more
The service professional (I think it was Tom), although friendly and professional, arrived two hours late. I scheduled an appointment from 9-11AM, and he arrived at 10:50AM, hence the "bad" rating for punctuality. When he arrived, he proceeded to perform the work that I purchased through Angie's List, which was a $100 garage door maintenance package that included greasing rollers, door balance check, and motor inspection. Upon the inspection, Tom highly recommended that I perform the service that I outlined above. He reasoned that the age of the springs and motor had exceeded the typical life spans. He had the garage door opener motor, drive shaft, and springs in his truck and promptly installed them in 90 minutes. He performed some tuning on both garage doors. I rated a "C" for pricing because the garage door opener could be purchased for $300 just for parts of Amazon. I was quoted $640 for the door opener and installation. It took 1 guy 45 minutes to replace the garage door opener and drive shaft. Was that worth $340? Perhaps this was fair price compared to competing vendors, but I didn't have a chance to compare. So my perception is that the replacement is more expensive than it should be. However, given that the work was done well, and he tuned the rest of my garage door, I'll rate the overall pricing as Fair for the scope of work done.
Description of Work: I've been having issues with my two single car garage doors. One door had difficulty responding to my remote control, while the other would suddenly stop while closing. For one garage door, I replaced a 11 year old spring. For the other garage door, I replaced the garage door opener (shaft and motor). They installed a LifeMaster 1/2 HP door opener with the MyQ Wi-Fi system that enables me to see the status of the door and open/close the door remotely. For both doors, they checked the balance of the doors and lubricated the rollers on the track.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
$770
michelle C.
01/2016
5.0
garage doors
+ -1 more
Guy was awesome - very friendly, excellent price, knowledgeable about competitor's practices. I will definitely call them, not the competitors, in the future. It's been too long to remember the exact price, but it was fair and made cheaper through Angie's List coupon. They were easy to schedule and did what they could to provide the fastest service using MY timetable. Excellent experience.
Description of Work: Installed new garage opener, connected remotes, maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
VIRGINIA B S.
01/2016
5.0
garage doors
+ -1 more
He was very knowledgable & efficient.
Description of Work: although I had paid for a repair & could have had that service provided, I decided to purchase a new garage door opener after talking with the technician. He explained why the opener I had would probably not work much longer if it was repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Xuan W.
01/2016
5.0
garage doors
+ -1 more
can't fix the opener with detail explanation. tune the roller
Description of Work: garage opener checkup and tune
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ALOK A.
01/2016
5.0
garage doors
+ -1 more
Arrived on time. Professional demeanor and execution. Performed the work to expectations.
Description of Work: Replaced the garage door rollers and tuned and lubricated the door rails.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Christian P.
12/2015
5.0
garage doors
+ -1 more
called monday afternoon, got an appointment tuesday morning. repairman showed up right on time, done in minimal time. Just the way a repair should go, awesome!
Description of Work: replaced springs, checked rails, rollers and units. Advised the next couple years we may want to upgrade the older motor unit, but not pressure to buy now, just sharing the information
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
DeLisa C.
11/2015
5.0
garage doors
+ -1 more
I had another vendor out previously to fix my garage door and it kept coming off the tracks. I didn't provide feedback until now for Chandler Garage Door Service as I wanted to confirm it was finally fixed. I haven't had any problems with the door since Chandler Garage Door came out to service. Thank you!
Description of Work: Garage door on track.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Right Way Garage Doors
HI, [Member Name Removed]! I couldn't help, but smile as I read your review :) I'm very please that our technician was able to solve your problem once and for all. Please let me know if there's anything else we can help you with. -Brett Martinez Manager 510-657-8700
Bill P.
11/2015
2.0
garage doors
+ -1 more
Had replaced our opener because it died (really) - quality of new openers really sucks now - tracks are flimsy as heck and can't handle a hard pull anymore (even a high hp opener - the motor can handle it but the track buckles. He said that I had to replace the springs with heavier ones (he didn't have any with him) and once I did that, give him a call and he'd be back to help fine tune it and be sure everything was working right. Can't rate the quality because nothing was done other than look at it. 8 messages later, still waiting. I did not get the service I was told I would get.
Description of Work: supposed to do a tune-up on our one piece garage door.
Rating Category
Rating out of 5
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$85
Mateo G.
11/2015
5.0
garage doors
+ -1 more
Talked with the service man-> unable to place rain guard on the side since the door is not metal and that it would scrap the paint off the door. Also unable to place backup battery. Service man came at 10 AM (window 9-11 AM). Took him 1.5-2.0 hours to change and install the opener.
Description of Work: Old garage door opener broke. Chandler replaced with similar opener (Liftmaster). There was a coupon for 1/2 hp opener. I needed a 3/4 hp opener. Chandler charged the difference of the two opener and gave the sale discount.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$660
Diane S.
11/2015
5.0
garage doors, doors
+ 0 more
The technician arrived right on time. They had given me a 2 hour window, but he arrived in the first half hour. Very friendly. The door is now working better than it has in years.
Description of Work: serviced my garage door which wasn't opening
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Sue K.
11/2015
5.0
garage doors, doors
+ 0 more
ter two on site visits Work under the deal proceeded smoothly. Replacement of the bottom weatherstrip was not accomplished. After two on-site visits the technician indicated they could not replace it.
Description of Work: Replaced rollers and checked door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Allan S.
11/2015
4.0
garage doors
+ -1 more
Had to reschedule a few times (thus the B rating) but once the tech arrived work was done properly and effeciently. I would use them again.
Description of Work: Install new garage door opener
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
Right Way Garage Doors is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Right Way Garage Doors accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Right Way Garage Doors offers free project estimates.
Yes, Right Way Garage Doors offers eco-friendly accreditations.
No, Right Way Garage Doors does not offer a senior discount.
Yes, Right Way Garage Doors offers emergency services.
Yes, Right Way Garage Doors offers warranties.
Right Way Garage Doors offers the following services: Right Way Garage Doors offers residential garage door repair, new garage door installation, garage door opener installation, and we handcraft premium custom wood garage doors. We serve the entire San Francisco Bay Area and Greater Sacramento Metro regions of Northern California.
We do not offer commercial overhead door services or gate services.