KB HOMES INC

Terrible overall experience with purchase. They made false promises that they did not honor, and mistakes were made but the company was more concerned about hoarding profits rather than making fair or ethical corrections. Loan officer did not follow up, provide any updates or give any requested information in a timely manner. I had to contact the loan officer and continue reaching out for basic information, I would definitely not recommend to anyone.

We are very happy with our new KB Home. The sales staff at the Woodshire Signature Sales office are very friendly and helpful. They allowed us to bring experts with us to our pre-construction and pre-drywall walkthroughs. In addition, we had our own home inspector complete an inspection, and they found no major issues. We did work with KB Homes on numerous minor/cosmetic issues that were identified at different times during the build, including (from a perfectionist) a missing master bath door option, wrong kitchen sink installed, missed second pull out shelves in lower cabinets, dead street tree, painting/finishing issues throughout house, bubbles in vinyl flooring in bathroom and kitchen, cracks in kitchen grout, poor caulk job in master bath. All of these items have or are being addressed, although many were not fixed before follow-up to final walkthrough (very disappointing). Customer Service personnel are friendly and helpful. Keep repair list in writing and validate all work.

I THINK THEY DID EXACTLY WHAT I WANTED. MY HOME IS BEAUTIFUL AND BRAND NEW. I AM VERY PROUD OF MY HOME. I LOVE HAVING GUESTS OVER. THEY WERE VERY PROFESSIONAL AND KNOWLEDGEABLE. EVERYTHING WORKS AND I HAVE HAD NO PROBLEMS.

THE STAFF IS VERY KNOWLEDGABLE AND FRIENDLY. THE ORGANIZATION IS WELL MANAGED AND PROVIDE GREAT CUSTOMER SERVICE. I WOULD RECCOMEND THIS BUILDER TO ALL WHO WANT QUALITY AT AN AFFORDABLE PRICE.