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Citadel Roofing and Solar

4.1(
12
)
Inspection - Roofing - For Business, Sealant for Roof - Apply- For Business, Heating Cable for Roof - Install- For Business,

About us

With over 30 years of combined Roofing, Solar, and Energy Storage experience, we specialize in installing solar systems and roofs that meet your unique needs. Our 2022 Solar Installer of the Year award reflects our experienced professionals and high-quality products. Citadel has built a reputation for being highly responsive, dependable, and providing exceptional customer service. We take pride in our outstanding reputation and are excited to work with you on your next project. Why Citadel? * In-house labor : All our work is conducted by our employees, allowing us to maintain quality from start to finish.  * Knowledge : We'll be there for you every step of the way, with transparency and guidance. * Expertise: Most solar installers have a solar license. We have licenses for solar, electrical, roofing, insulation, and general building contractor licenses. * Experience : 30+ years in roofing, 20+ years in solar, 15+ years in energy storage. Long-term warranties offered: * Up to 25 Years - Solar Panels  * 25 Years - Inverter * 25-Year Panel Manufacturer Labor Warranty * 10 years - Roof Penetration

Business highlights

Emergency services offered
33 years of experience

Services we offer

Servicing California, including energy storage., we install residential roofing and solar systems

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.112 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
8%
1
17%
Write a review
Showing 1-12 of 12 reviews
Ross V.
Jan 2025
1.0
Very dishonest company. Does not care about their customers. Purchased solar from this company and now I pay more for my PG&E bill after they installed solar and a back up battery. Lied to me and now will not respond to any of my emails. I went from paying $40-50 with my original solar panels. Then after they installed more panels I now pay $300-400 a month on top of the $30k they charged me for the new panels.
Response from Citadel Roofing and Solar

"Hi [Member Name Removed], We were surprised by your review and want to assure you that we genuinely care about our customers and strive to provide a top-notch experience. As you’re aware, there was a mistake with your interconnection application, and we’ve been actively communicating with you while working with PG&E to resolve it. PG&E has confirmed they will address the issue, but their processing time has unfortunately been longer than anticipated. We appreciate your patience and remain committed to resolving this as quickly as possible. Thank you for your understanding. Best, The Citadel Team"

Jeff T.
Aug 2020
5.0
While Citadel Roofing and Solar and I got off to a poor start — it took them some time to respond to my request for an estimate — once they did establish contact, everything moved promptly and with high professional action. Their technician came out on time, understood the situation, and explained it to me in words I could understand. Citadel is a very cheerful group and I am enjoying working with them on the project to repair my solar panels. I am looking forward to working with Citadel Roofing and Solar in the future.
Response from Citadel Roofing and Solar

"Hi there – We are so sorry for the radio silence. We've had some trouble retrieving our Angie's List inquiries for the past few weeks, which is why we did not reach out sooner. One of our customer service reps will reach out to you shortly. If you are still interested, we would love to help you with your roofing project so you can experience the top-notch customer service that has made Citadel one of California's preferred roofing and solar installers."

Michael S.
Jul 2020
5.0
Yes, I recommend this pro
$28,000
Their crews were some of the best I've ever seen. Been doing some remodeling and these guys were always on time, completed the work as required, were friendly and always made sure we were kept informed of what was going on. Can't say that about some of the other contractors that we have used especially the ones from Home Depot in Vacaville. So if your looking for a great solar company who really cares about their reputation then Citadel are the ones you need to hire.
Response from Citadel Roofing and Solar

"Wow, thank you for sharing this great feedback with the community! Citadel Roofing & Solar is committed to setting the standard for quality, safety, and customer service, and we are thrilled that your experience aligned with this goal. We will be sure to pass on the kind words to everyone who worked on your project."

David T.
Jun 2020
5.0
Yes, I recommend this pro
It went very well. I just had the panels installed in February of 2020 so I can't tell you about the quality because its been only a few months, but so far so good. But I can comment on their customer service which was great, especially Christine DaCosta. She was very responsive to my request. Even after they installed the panels, I asked them to relocate the conduit and they did not hesitate at all. They even painted it to match the color of my house so you can't tell that I even installed solar. They got my system up an running very quickly. My brother used a different company and started about three months before me but my system was up an running only one week after his. They know what they are doing.
Response from Citadel Roofing and Solar

"Thank you for the wonderful review! We always strive to provide top-notch customer service and will be sure to pass on your positive feedback to Christine and the team. We hope your new solar panels continue to serve you well!"

Russell U.
Dec 2019
2.0
$15,000
Installation was delayed at first by one week because permits were Not pulled while I was gone. Permits only pulled a few days after my return. Scheduled installation as a one day job, but not completed in one day. Another delay of one week before crew could return to finish installation. Roof leak a week or so later. Removed and reinstalled panels to solve leak. Leak fixed, but patching of interior has yet to be finished. Panels installed in mid October. Still on solar energy produced due to faulty part. Part replaced and still no solar power. Still waiting for another appointment to finish sheet rock work and determine why no solar power.
Scott H.
Oct 2019
5.0
Yes, I recommend this pro
$30,000
Perfectly with no problems or delays
Mike G.
Oct 2019
1.0
Not WELL! First they took off to much roof, then they got roofing material into my pool, they missed Dry Rot in the eaves that I ended up finding when I did my own walk around. My neighbor told me they used a leaf blower to blow all the roofing material down from the roof and it got all over the yard and the neighbors yard to. The work has been done for 4 Months and my Solar is still not turned on.
Scott H.
Oct 2019
5.0
Yes, I recommend this pro
$30,000
Went exactly as I was told it would go
James B.
Oct 2019
5.0
Yes, I recommend this pro
$12,000
The County was slow in issuing the permit but Citadel got it done quickly and professionally. They asked if I had any paint so that they could paint the conduit to match the house. They worked until 9 pm to get it done and came back the next day to make sure that everything was working properly and cleaned up to our satisfaction. They followed up to make sure we understood how to operate the new controller.
Jason A.
Oct 2019
5.0
Yes, I recommend this pro
$43,000
3 other Major Solar Companies would not touch my roof tile type. All required me to replace my roof which did not need replacing. Citadel took the steps to insure my system was installed with the current tile and saved me thousands. On top of that everyone I had contact with from the sales agent to project management and office admin where amazing. The install team worked efficient and professional. I'm very happy with the service and Product. I will definitely recommend Citadel to anyone looking for solar or a roof.
Dave K.
Sep 2019
5.0
Yes, I recommend this pro
Fantastic service. Very easy. Nathan helped quite a bit. His explanations were clear and comprehensive. We are very happy with our solar panels.
Response from Citadel Roofing and Solar

"We appreciate you taking the time to share your experience with the community. I am so glad Nathan was able to make everything enjoyable for you! We will be sure to pass along the kinds words to him and the rest of our team! Thanks again"

Amanda H.
Aug 2019
5.0
Yes, I recommend this pro
$24,000
Nathan from Citadel responded quickly and was very friendly... He was always very quick to answer any questions I had... The panals look very professional, and the installation team was quick and friendly... And I feel the price was very competitive (cheaper than others) but did not sacrifice quality...
Response from Citadel Roofing and Solar

"Thanks for leaving us such a wonderful review!!! We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words about our company and about Nathan!"

Gary C.
Oct 2017
5.0
Yes, I recommend this pro
$13,000
They came and performed the work when they said that they would. They got the building permit and scheduled the building inspector. Work was performed promptly and new roof was completed in less than 3 full days.
Response from Citadel Roofing and Solar

"Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future!!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Citadel Roofing and Solar is currently rated 4.1 overall out of 5.
Yes, Citadel Roofing and Solar offers free project estimates.
No, Citadel Roofing and Solar does not offer eco-friendly accreditations.
No, Citadel Roofing and Solar does not offer a senior discount.
Yes, Citadel Roofing and Solar offers emergency services.
No, Citadel Roofing and Solar does not offer warranties.

Contact Information

761 Eubanks Drive, Vacaville, CA 95688

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