Golden Eagle Moving Services

Fast, safe, efficient and friendly.

What a waste of time. I called and got quotes on the phone for having movers to ONLY load in, not drive or load out. I was clear about this on the phone that I only needed load in services. Then I called back to schedule the work and they scheduled it, but wanted to send Chris out for a quote. He came out and gave us a quote, but only for driving the trucks for us. Because we have a questionable move in date, this is not possible for us. The first person I spoke to should've have made this crystal clear to me, not given me the runaround with multiple phone calls, a visit out to our house, to then tell us they wouldn't do the move for us unless they were driving. I emailed Chris to say that they might want to inform their front office of their policies, since they're giving out misinformation and also wanted confirmation that they cancelled our reservation. I have heard nothing since - not even a confirmation that our reservation was cancelled. We have enough stress with moving, having a company give you the runaround is frustrating.

We used them about 10 years ago and used them again. It took them six days. I would recommend them to others.

Moving can be a very stressful time in anyone's life. Especially, when the move is out of state. I picked Golden Eagle Moving Services in Upland, CA based on the high marks it had been given by subscribers of Angie's List. I was not disappointed by my choice. The company is very professional from the front office staff, down to workers doing all the heavy lifting. The workers arrived on time and worked tirelessly. Even when difficulties arose, they adapted and got the job done quickly and efficiently. All the while exercising extreme care to my property, insuring that it did not receive even the slightest amount of damage. David Camacho orchestrated the loading process and had his team working efficiently and effectively. Although young, he showed that he has a great talent for the moving business. His stamina and strength seemed to keep the loading process moving along at a very quick pace. Truck driver, Delbert Longberry has 32 years of experience in the moving business and his expertise really showed during the move. This man overcame any and all obstacles that arose during entire process. 6 days after the loading, he drove the 18 wheeled van up Interstate 580 to Reno, NV. It was not an easy 500 mile trip, with winds howling at gale force. At times he had to reduce his speeds to only 25 mph. A lesser skilled trucker might have lost the entire load due to the wind. Upon reaching his destination, although very tired, he was able to assist and direct the unloading by 3 local workers hired by Golden Eagle. Delbert Longberry really went above and beyond the call of duty when it came to making our move a successful one. He is a credit to his profession and the Golden Eagle Moving Co. In this day and age where you hear so many horror stories regarding moving companies, Bob Johnson and his Golden Eagle Moving Services was a breath of fresh air. A very professional company with top employees from top to bottom is one that I would not hesitate to recommend to anyone looking for a local or long distance move!

The movers arrived about 10:00 a.m. and moved boxes and furniture. They shrink wrapped the items and then loaded them on the truck. It took them about an 1 hour to load the truck. They then drove over the the storage unit and unloaded the furniture and boxes and neatly placed them into the storage unit. They made sure that all of the furniture was covered and placed neatly into the storage unit. I would highly recommended them. The total time of the move was about 3 hours.

The price is based your load. They are allays excellent.

The price depends on your loads. They are always excellent.

The price is based your load. They are allays excellent.

They offer competitive rates and have always been very timely. They don't nickel and dime you like a lot of other services do, the rate they stated is the rate you pay. I did not put a cost of service because I am using them tomorrow for my move to Washington.

They had the best of everything that I needed at that time. They did a terrific job and I would definitely recommend them to other people. I've never been disappointed.

They were great and nothing was broken in the move. They were on time and very accomodating and awesome!

They were great and nothing was broken in the move. They were on time and very accomodating and awesome!

Used this company prior to this move and tv and glass was broken. I lagged on the claim and did not file. Was in a pinch and had another company set up for my move and they were a no show. Golden Eagle came to my rescue but there was a cost, stolen boxes and suitcases!!! Very unprofessional, very whiny, could not stop complaining about everything! Never, ever again!

Excellent service, both from the movers and from the back office folks.

Due to a number of unusual circumstances, we had to move several times over the past three years. We found Golden Eagle Movers online, and were sold by the expertise and "bedside manner" of their estimator, Doug. We've used them ever since. Their extraordinary customer service extends to their entire staff, from the service agent on the other end of the phone (ask for Stacy) to the guys who lift and tote and haul your stuff. They were utterly responsive and understanding to our changing dates for moving in; when escrow finally closed (late one afternoon) we were able to call right around 5pm and arrange delivery for early the next morning. They never missed a beat. They may not be the cheapest movers in the state, but I wouldn't dream of letting another company touch my stuff. In four separate local moves, nothing was lost, nothing was stolen, and damage was limited to a couple of lightbulbs that had been stored loose in a drawer.

Art and Shaun arrived on time to complete my local but rather large moving job. They started by surveying my specific moving situation and needs. As they carefully loaded my furniture and belongings onto the truck they made note and brought to my attention the damages done by the previous loaders who set me up (pitifully) to move across country. They shared ideas and possibilities to remediate that prior damage. All throughout they were friendly and polite, keeping me involved in the process. The unloading went as carefully and as efficiently. Shaun and Art made good use of time, keeping my costs within expectation. I will request them again the next time I move.

They were great! They came out and gave me a free estimate, and a discount because I was an Angie's List Member. The movers were courteous, on-time, and friendly. They were the same movers though out the entire process, and they did a good job moving my things. Specifically Jerry was great during the post-move house cleaning. I had no problems with them at all.

They showed little to no respect for my things. They did not wrap furniture before loading it so I have several pieces that are damaged and scratched. They did not protect my bed so it's now filthy and somehow bent from box's and dirt from the truck. The box's were not placed in any order throughout the garage making it very difficult to unpack and find anything. I'm sure they have teams who are good but the team I had was not. The first thing the supervising person did was put his tool box directly down on my antique dining room table. Two pieces of furniture are actually re-assembled backwards.

I found them on Angie's List. My overall experience with them was great. I would have liked the price to be little bit less, but all the guys we had were extremely helpful. It was worth the penny. There was no damage to my property. They were right on time. They were very professional and courteous to my wife. They were extremely polite. We will be doing another probably in 2 to 3 months to a new home that we got build, we asked for the same crew. They were excellent. They fulfilled all our needs.

I hate to write negative reviews, but I felt I had no choice. I had two previous moving experiences, one wonderful and the last one bad. Therefore, I wanted to find a company with an excellent reputation and willing to pay more for it. The positive: Doug came to give us our estimate and I was impressed. His estimate was higher then I expected, but I knew that we would be well under the estimate if the movers did their job well. I only knew his estimate was higher because he quoted me for 9000lbs+ of furniture, and I had just moved 9months ago and that came in officially at <8000lbs during an official weigh in for an interstate move, and we got rid of several large pieces of furniture after that move. The 1st move went well, the people came on time, moved quickly and was careful with our furniture. I was meticulous with the time keeping though, because otherwise I did feel that I would have been over charge an extra 1/2 hr or more if I didn't speak up (at $185 hr is not small change), and I always round up. The first move went fine as expected and below estimate as I had expected, because we had packed everything up carefully, disassembled all our furniture, and sold alot of our large pieces the week before the move. The second move was scheduled for 8-830am the next day, but the day before in the afternoon they requested a time change to 12-3pm. They knew that I was going to a public storage facility, which closed in the evening, but with only a washer/dryer, one couch, and two bookshelves to move, it should be enough time. I did request with the office twice and confirmed it with our first move movers that they would have the wrenches/equipment to unhook the washer and dryer. At 1pm the next day, they called and said it would be later, closer to 3pm. At 230pm, I called and they said the movers would be at my home at 315pm at the latest. At 345 I called the office as no one arrive, and the only thing they can tell me was that they couldn't reach their movers. At 430pm they finally said someone will come, and I asked again to make sure that they will have tools to unhook the washer and dryer. At 515 someone FINALLY arrived (and I was waiting in the nearly empty house with two small children for over 2hrs now), and they offered me a discount price of $190 for the move (washer/dryer, couch, two bookshelves, and 30mile drive). Not exactly a bargain, but I accepted it. However, they the two men arrived, the poor movers were so overworked and tired from their previous move (not their fault), I felt sorry for them. But then, they had NO TOOLS! I had to knock on three neighbor's door like a begger to get the tools. I was pretty angry at this point. However, I let it go. They drove to the public storage facility,, but by the time they got there, it was closed. So, we had to go back and do the move again on a sunday morning. They gave me a discount price of $100.00 for that. I was so angry I sent an email to our original moving coordinator, and I waited an email to hear back from her, but I did not get an email back. (I did not write any profanities, but had wrote the above pretty much). The $200 I saved was frankly not worth the gas and aggravation, and I could not blame the actual movers as they weren't the ones who was involved in the scheduling snaffus and being overworked. I am disappointed at the service. The office did apologize to me several times for the problem, but I was also disappointed that my move ended up this way.. It was hours of anxiety and aggravation that I didn't need after two moves on two consecutive days.

This is going to be the first of two reviews. The second review will come later and address how well the company handles our insurance claim for damages. We hired this company because we wanted a very professional moving company that would take extra special care of our band-new, expensive furniture. We were quite sadly disappointed. We are going to have to file an insurance claim for several pieces that sustained damage. This does not include all the other pieces that sustained minor nicks and damage. It is very disappointing to see our new furniture in this condition after the move. The company sent out a four-man crew. Three of the four movers were very professional, courteous, and grateful to have the job.. However, one of the movers complained constantly throughout the entire move. We honestly could not believe it. We paid over 2k to listed to someone complain about our furniture and the other movers all day? This is the reason we gave them a "D" rating for professionalism. We would have given them an "F" if it were not for the good attitudes of the other three members of the crew Also, we sustained wall damage at both residences and have had to repaint. Our furniture, walls, doors, etc., ended up with filthy hand prints all over them. Sadly, we cannot recommend this company for the price point. We were told by the initial sales representative that this company was very professional. Our experience was that it was not as advertised. Definitely purchase the insurance - you are going to need it.

Overall, the service went really well. I was really pleased with the whole experience with them. They are very friendly. Their customer service is excellent. They are very forthright with any charges about how things work out. Service wise, the guys who actually moved us were awesome. They did the job within three or four hours. They were very professional and clean. I would definitely use their service in the future.

The two mover gentlemen were on time. Both were very friendly and easy to talk to. I discussed with them the two stops and and what items went to storage or the new house. They did not waste any time, and quickly organized and proceeded with loading the moving van. They had all the tools they needed and moved along very quickly --about 1 hour. We got on the freeway early enough to avoid a lot of traffic. We got to the house in Los Angeles and the guys unloaded in less than 1/2 hour, then on to the storage facility which took about 45 minutes to unload. Those guys worked hard. It was a very nice morning and the move went perfectly.

They were very good. They were very professional and clean. They took care of everything. They wrapped and protected all of our furniture and belongings. They took care of the property as well. I would use them again and I would highly recommend them. The price was reasonable.

Mary originally handled my call, and she was easy to speak with and gave very detailed information regarding the services provided, availability, and cost. After our conversation she quickly sent confirmation and further information re: insurance to my personal e-mail. She called again a couple of days before our move to confirm and said if we needed assistance with any other moving aspects (more boxes, packing services) to call her back. She was very thorough. The morning of our move (an awfully rainy day), a different representative called to let me know the movers had been dispatched and would arrive shortly. The moving crew arrived on time and were extremely careful with our items. They wrapped up our fragile items to protect them from the rain and worked as quickly as possible before the rain became very heavy. At our new home, the movers put down cardboard in the entryway and carpeted stairs to protect themselves from a nasty fall and our furnishings from rain damage. I felt awful about the weather and wished I had gone with my gut and booked a third mover so these two didn't have to shoulder the entire burden. They movers were very professional and careful with our items and the move went very smoothly despite the inclement weather. I am extremely grateful for their service.