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Doc Joe's Rooter & Plumbing Service

Plumbing, Drain Cleaning, Water Heaters,

About us

We have a team of highly experienced and skilled plumbing experts and contractors with an excellent mastery of the plumbing industry. Our team is focused on providing every client with high quality workmanship, prompt appointments, competitive prices and excellent customer service. Our professional plumbing experts are proficient at diagnosing the problem, communicating a detailed explanation of their findings to you, answering all of your questions, and repairing or replacing all of your plumbing issues. Our plumbing experts have extensive experience and training in repairing all types of residential and commercial problems including, but not limited to, leaks, toilets, faucets, water heaters, tankless water heaters, drain and sewer pipes, garbage disposals, re-circulating pumps, gas lines and earthquake valves. We are dedicated towards maintaining cutting-edge plumbing standards and quality craftsmanship within our profession. We achieve this by continually training and educating our team of plumbing experts in all areas of the plumbing field. Finally, we fully stand behind the quality of the work we do by providing not only great customer service but also providing our clients with competitive warranties on the craftsmanship of the work we perform.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Doc Joe’s Rooter & Plumbing Service provides a comprehensive array of res and commercial plumbing services: RESIDENTIAL & COMMERCIAL PLUMBING: Water heater install Tankless water heaters installations Sewer and drain cleaning Garbage disposal installations Pressure regulator rebuilding and replacements Re-circulating pump repair or replacements Repair water and gas leaks Repair and replacement of drain and sewer lines In-line sewer and drain

Services we don't offer

Just ask!

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.429 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
10%
3
10%
2
7%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 1-25 of 29 reviews

Stephanie G.
10/2017
5.0
plumbing
  + -1 more
It went well. All the work was done quickly and efficiently.
Description of Work: I had a leak in my shower head and Doc Joe's came in and fixed it. Also, the sink in the bathroom had a problem. Also, I needed a snake run from the kitchen as the sink was backing up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Natalie E.
06/2017
3.0
plumbing, drain cleaning
  + 0 more
main line blocked. purchased a deal on AL that work was done and no problem with that part. however, when quoting out a more intensive treatment for that main line they gave a price of over $500. I went back to A.L. and saw the same exact service for $211.00. we contacted them and they mailed out a quote for around $400. I don't get why they would have such a disparaging price difference
Description of Work: main sewer line blocked with roots

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Felicia R.
03/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Main line cleared tree roots

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam D.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie G.
01/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: I've used Doc Joe's for a long time. They are honest and I appreciate that. They simply snaked a tub for me this time around. Larry came in and did the snaking and was out of here in less than ten minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Neal B.
07/2015
1.0
plumbing
  + -1 more
I called Doc Joe's Plumbing about a backed-up sewer line at 7:30am and they said they would be there right away (no one came). Called again at 11:30am and was told they were on their way (would be there in a few minutes) (no one came). Called again at 1:20pm and was told they would be there by 2:00pm, for sure!! (no one came) Called again at 4:00pm, 4:30pm, 5:00pm, 5:30pm and 6:00pm. They never answered any of these calls. By 6:30pm I realized they were never coming. Started calling other plumbers but they all said they they charged double after 6:00pm. So I ended the day unable to shower or flush a toilet. The next day I called another plumber who came right out and fixed the problem.
Description of Work: Clean out a blocked sewer drain line.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Felicia R.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: clean out main line due to roots from city trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Don E.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: this is a bid 2 re pipe our house. we have not had it done yet, but we will |have them do it. they fixed our sink & didn't charge us. they were vary | neat & on time. very honest & helpful with information.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Glenn P.
01/2015
5.0
plumbing
  + -1 more
Working with them was great. He was quick and professional; he was excellent.
Description of Work: They provided a toilet tune-up and home plumbing inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Darla C.
09/2014
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
After getting a outrageous quote from Mike Diamond for a drain to be cleared, we sent the not so smell good plumber packing and called Doc.Joe's. Sean and Bryant were on time, cleared our drain and then jetted the line to remove all the build up. Doc Joe's cares so much about their customers, they take there time to explain the problem in detail and gave me choices. I felt no pressure. In fact before they started they provided me a detailed description on a iPad with the cost up front and a 1 Year Warranty. Very impressed with how clean they were, professional and courteous. I also asked them to give me a estimate on a water heater. While Sean was preparing the estimate his coworker performed a service on my water heater for free! I will definitely be using Doc Joe's Plumbing again! Oh and one other thing, before they left, my invoice and estimate was emailed right away and I paid my bill on line. Very nice feature. Thank You Doc Joe's! See you in November for the installation of my new tank less water heater.
Description of Work: I called Doc Joe's to clear my drain and give me a estimate on replacing my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

lydia S.
08/2014
5.0
plumbing
  + -1 more
I had a great experience working with Doc Joe's Rooter & Plumbing Service. I am renting out my home and of course my guest bathroom toilet had to have problems. I spoke with Bryant on the phone earlier in the day and was able to schedule a same day appointment. He was very pleasant on the phone, when I explained the issue with my toilet and described how it looked he knew exactly what was wrong with it and the type of toilet I had. Bryant arrived on-time, his customer service and sense of humor made the appointment unexpectedly pleasant. Bryant worked quickly and the replacement was done with ease. Super professional and easy to work with, couldn't be happier.
Description of Work: Bryant replaced a broken flapper on my guest toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Marlowe K.
03/2014
5.0
drain cleaning, plumbing
  + 0 more
Professional, on time, and did the job right without trying to swindle me out of un-needed repairs (I have been through a long list of shady plumbers!). They were honest, gave me recommendations for future updates, and I will definitely be using them in the future.
Description of Work: Doc Joe's helped me out with clearing my main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FERDINAND D.
02/2014
4.0
plumbing
  + -1 more
Did the Angies List special for $39 but was told I needed to pay $179 for a new valve replacement job.
Description of Work: Valve was replaced promptly but took another visit and several calls to the shop to bring a Kohler drain flap.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$220

Tracee A.
01/2014
3.0
plumbing
  + -1 more
I'm sure Doc Joe's is a good plumbing service but I didn't have a good experience this time.Tried to unclog a simple clog but was unable to. Another plumber got it on the first try. I was sad. One major plus is they didn't try to charge me for work they couldn't complete.
Description of Work: They had many excuses but never returned to fix the problem. After 2 missed appointments, I just cancelled and went with someone else who was responsive and fixed the problem. The plumber was very friendly and so nice but he wasn't responsible to arrive as promised..twice.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0


Felicia R.
12/2013
5.0
drain cleaning, plumbing
  + 0 more
It went great they finished in no time plus showed me with camera how line had been cleared.
Description of Work: Cleaned out main line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Edward N.
12/2013
5.0
plumbing
  + -1 more
They have done a good job. We have used them for many years. They are very prompt & courteous. Their service is very professional. They call ahead of time to confirm appointments. I would recommend them to others.
Description of Work: We had an issue with our plumbing and we called them out to repair it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda B.
12/2013
2.0
drain cleaning, plumbing
  + 0 more
When they used the rotor rooter it got caught and broke off in our drain pipe so they had to dig up a huge trench along the front of our house. Over hearing some of the workers talking amongst themselves, one of the workers was unsure how to dig a trench with a shovel and then fill it back in with dirt. On top of that, when the time came to actually re-plumb the sink piping the main worker took hours to configure a way to plumb it that also would be sticking outside of the wall unlike the original plumb job. My son, who at the time was in high school even said it did not look right, till finally the owner came out and took no more than 30 minutes to re-plumb the lines correctly in the wall. The main problem was with the work performed and the workers doing the job, while the owner seemed to know how to fix the issues. Over all, we were not impressed with the work and service performed and would not use them again.
Description of Work: We called out Doc. Joe’s to unclog the drain in our laundry room, but it soon turned into a nightmare.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$800

Mario S.
12/2013
4.0
drain cleaning, plumbing
  + 0 more
On his way, he got hung up on traffic, but he called me, which I appreciated. I was pretty pleased with what he did. I worked with Billy and he did well. He couldn't go in through the sink, so he went on the roof to get through that way. The job took him about a half hour to finish.
Description of Work: He cleared a water line.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Gerri D.
12/2013
5.0
drain cleaning, plumbing
  + 0 more
Their service was excellent. I could not recommend them more. They are always extremely polite. They are on time and always follow through on promises. On the phone, their employees are always very polite and seem to go out of their way to help you. They call and let you know if they are going to be late. Their prices also seem very reasonable. We have been very happy with them and I have no complaints with them. I feel like I can really trust them.
Description of Work: They have opened up a sink drain for us. The lines in the house were all plugged. They brought in special equipment to get the work done. We have also gotten estimates for other work from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Polly H.
12/2013
5.0
plumbing
  + -1 more
They did a great job. I would highly recommend them. I felt like they were honest and did not take advantage of me. I was happy with their work.
Description of Work: They did some plumbing work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don L.
12/2013
5.0
drain cleaning, plumbing
  + 0 more
The service was fine. They were here quickly and they got the work done quickly. I have not had any problems since which is good. The pricing was in line with everyone else. I was happy with their service.
Description of Work: I had a stopped up kitchen sink that they fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

PATRICIA C.
12/2013
5.0
plumbing
  + -1 more
The service was very good. They were exceptional. He went over and above with the work. They cleaned everything up well and were polite. When I had one of the pipes break in my garage he came right back out to repair that at no charge. I feel like I got my money's worth for the service from them.
Description of Work: They did a complete replacement of all of the pipes in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Don R.
10/2013
5.0
plumbing
  + -1 more
We had a great experience starting with the initial call. Sean was helpful and concerned on the phone. He asked pertinent questions so he could help us best. Billy arrived in the next hour. He was clean, with a uniform, and very respectful. The job was done in 2 hours. He fixed our problem, did not leave a mess and was pleasant to be around. Everything went great.
Description of Work: Doc Joe's unclogged my toilet. They also replaced my wax ring and reinstalled the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stephanie G.
01/2013
5.0
plumbing, water heater repair
  + 0 more
I called Doc Joes after getting an unbelievable quote of $11,000 for a new water heater, that plumber saying my old one wasn't 'up to code' and it would take that much money to fix it. I called Doc Joes and he came earlier than he said he'd be there, calling first to let me know he was going to be an hour early! He put the heater in within three hours, start to finish, and charged me $1,600, a far cry from what the other plumber was going to charge me. Looks like I have a new plumber!
Description of Work: put in a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Dennis D.
11/2012
5.0
drain cleaning, plumbing
  + 0 more
I called them up the day before and set the appointment for the next day bet 10 & 11 AM. Sean called by 9:30 on the date of appointment to let me know they were running about an hour late. They came in by 11:30 and since I've already explained the problem beforehand, they immediately set up the equipment and started working. It took less than an hour for the whole job. After cleaning up, Sean tested the drain and unclogged the dishwasher drain.
Description of Work: We've used Doc Joe's several times in the past since 1996 mainly to clean out the line by hydro jetting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175
    • 1(current)
    • 2

Contact information

517 N. Mountain Ave Suite 146, Upland, CA 91786

www.docjoesplumbing.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Misting systems,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Water Filtration and Softening,
Water & Smoke Damage,
Septic Systems,
General Remodeling

FAQ

Doc Joe's Rooter & Plumbing Service is currently rated 4.4 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Doc Joe's Rooter & Plumbing Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Doc Joe's Rooter & Plumbing Service offers free project estimates.
Yes, Doc Joe's Rooter & Plumbing Service offers eco-friendly accreditations.
No, Doc Joe's Rooter & Plumbing Service does not offer a senior discount.
Yes, Doc Joe's Rooter & Plumbing Service offers emergency services.
No, Doc Joe's Rooter & Plumbing Service does not offer warranties.
Doc Joe's Rooter & Plumbing Service offers the following services: Doc Joe’s Rooter & Plumbing Service provides a comprehensive array of res and commercial plumbing services: RESIDENTIAL & COMMERCIAL PLUMBING: Water heater install Tankless water heaters installations Sewer and drain cleaning Garbage disposal installations Pressure regulator rebuilding and replacements Re-circulating pump repair or replacements Repair water and gas leaks Repair and replacement of drain and sewer lines In-line sewer and drain
Just ask!

Contact information

517 N. Mountain Ave Suite 146, Upland, CA 91786

www.docjoesplumbing.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM