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DANA'S HOUSEKEEPING

House Cleaning

Reviews

2.95 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
20%
3
0%
2
20%
1
40%


Rating CategoryRating out of 5
quality
2.5
value
4.0
professionalism
3.8
responsiveness
3.6
punctuality
3.8
Showing 1-5 of 5 reviews

Tony R.
11/2016
1.0
house cleaning
  + -1 more
The housekeeper arrived late and immediately informed me she could only stay for 5 hours for a personal obligation even though I had booked a 6 hour cleaning. I had a prepared cleaning list as instructed by Sonia, the Office Manager at Dana's but it became clear the housekeeper was not interested in reviewing it with me. I was told by Sonia later that the housekeeper told her she had read the list. Sonia also asked me why I did not express my concerns to the housekeeper, and I explained that it was clear she was not staying one minute over 5 hours and there was not time to do so. My home was left with dusty, the stove top was not cleaned well, mirrors were left smeared and streaked, spills remained on the floor, etc. No one room in my home was cleaned 100%. Sonia offered to send a different crew and would allow one free hour but somehow the offer doesn't seem equitable. I paid $110 for a service and will need to clean up tomorrow after Dana's housekeeper. You should know that this is a referral services and not a cleaning company. I will not use Dana's again.
Description of Work: General housekeeping was needed for my home.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$110

Manasa T.
01/2016
2.0
house cleaning
  + -1 more
unknown
Description of Work: Not thorough. Sloppy work. Had them come 3 times. Tried to work with them, telling them what they missed, glass table tops not cleaned, things on bathroom counter not dusted, tile floor in kitchen, etc. Dana did offer to send another crew, but I found someone else.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$90

Marco & Andrea M.
11/2014
1.0
house cleaning
  + -1 more
THIS NUMBER IS NOT A NUMBER IN SERVICE
Description of Work: called company

Rating CategoryRating out of 5
responsiveness
1.0


Peggy O.
05/2014
4.0
house cleaning
  + -1 more
I am not using them anymore but when I did, they were very good. The office was very receptive for any complains and needs that I have.
Description of Work: I used the housecleaning service of Dana's Housekeeping.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Richard J G.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    494 N Mountain Ave # 117, Upland, CA 91786


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    DANA'S HOUSEKEEPING is currently rated 2.9 overall out of 5.
    No, DANA'S HOUSEKEEPING does not offer free project estimates.
    No, DANA'S HOUSEKEEPING does not offer eco-friendly accreditations.
    No, DANA'S HOUSEKEEPING does not offer a senior discount.
    No, DANA'S HOUSEKEEPING does not offer emergency services.
    No, DANA'S HOUSEKEEPING does not offer warranties.

    Contact information

    494 N Mountain Ave # 117, Upland, CA 91786