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Joraine Costales & The Costales Team

Real Estate Agents, Moving Companies

About us

A Top-Producing Real Estate team with a reputation of integrity, honesty, professionalism, high quality results, and exceeding expectations. 13+ years of experience helping Buyers and Sellers achieve their Real Estate goals as stress-free, effectively, and efficiently as possible.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Home Selling, Home Buying, Real Estate Valuation, Home Staging, Home Repairs, Remodeling, Home Inspection, Home Inspectors, Contractors, Landscaping, Moving Services, Lending, Banking, Loans, Escrow, Title, Home Warranty, Home Insurance, Painter, Gardener, Transaction Coordination.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Financing Available

Photos of past projects

Reviews

5.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-16 of 16 reviews

Claire C.
02/2022
5.0
real estate agents
  + -1 more
THE best!!! Joraine and Marc Costales exceeded our expectations during the sale of our home. The Costales Team was very attentive of our needs and their positive aura helped ease the stress during this process. We highly recommend the Costales Team!
Description of Work: Selling my property
Rating CategoryRating out of 5
Yes, I recommend this pro

Melody R.
02/2022
5.0
moving companies
  + -1 more
The Costales Team has done it again. They had done such a spectacular job with our house 2 years ago that when it came time to sell my moms with my sister, I really vied to have her again. It seemed like a slow start going from first speaking to them to finally listing it on the market but my mom had so much in there, I think it was understandable so. First things first was hauling the junk including the dead forgotten critters. Yikes! Then their was the getting some work done (slapping on some make up) to make it more sellable. Lastly, was the staging and pics which I didn't even recognize the house. It was just amazing at how great it looked. When it came time to pricing, my sister and I took her suggestion into consideration but thought it was too low but Joraine and Marc listened while we said it needed to be higher. After upping the listing price to 999,888. They had the big open house with at least 30 people came thru, you'd think they are throwing a party up in there. We had one offer before offer deadline but we wanted to give other people a chance to place a bid. Another couple of offers came in at very low price of under listing which made us worried. I think someone said "All you need is one good offer". We prayed about that one good offer after our counter scared off the 2 prospective buyers and just like that, we got it 210,000 over asking price. Marc and Joraine gave 110% & it truly shows. They listen to your needs and work even when they are outta town. These are the qualities of an outstanding realty team. Thanks cuzzins!!!! You are our go to realtor in the Bay Area.
Description of Work: Selling Home
Rating CategoryRating out of 5
Yes, I recommend this pro

Erica P.
12/2020
5.0
real estate agents
  + -1 more
I'm am so happy Joraine represented us for our first home purchase! She was extremely professional, a great communicator, and she went above and beyond for us! To highlight some of the amazing things she did: We were interested in a condo that wasn't ready to be shown to buyers but Joraine was able to get us in to view it. When the time came to put in offers, we put in offers at 2 different properties - both of which were accepted! Finally, while we were in escrow we had voiced some concerns about the closing costs to Joraine. Without asking her, Joraine took the initiative to negotiate with the sellers agent to get us additional funds for closing costs from the seller. Ultimately, she exceeded our expectations and I would definitely recommend her as an agent to anyone looking to purchase a home!
Description of Work: Buying a home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760,000

Kim D.
01/2020
5.0
real estate agents
  + -1 more
Joraine is an amazing advocate for her clients!
Description of Work: Home Selling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily P.
01/2020
5.0
real estate agents
  + -1 more
Joraine and Marc are the best team! As a first time homebuyer, I found them to be very honest, professional, and truly caring and putting their clients needs first. The whole home buying experience can be stressful but it went smoothly. They truly went above and beyond our expectations. I also appreciative how responsive they were via text, email, phone calls etc. I highly recommend Joraine and Marc for all your real estate needs.
Description of Work: Home Buying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
03/2019
5.0
real estate agents
  + -1 more
Joraine was referred to me by a friend of mine, and I am glad she did! I loved working with Joraine. She was very professional and had our best interest in mind. Her passion for helping home buyers is evident in her energy and drive! She was very thorough when explaining the home buying process and was prompt to respond to any questions during the entire time we worked with her. Unfortunately, due to personal circumstances I did not follow thru with buying a home, but when the time is right, I will definitely contact her again! THANK YOU FOR EVERYTHING JORAINE!
Description of Work: Buying a home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracie B.
01/2019
5.0
real estate agents
  + -1 more
One weekend, my boyfriend and I decided to take a look at open houses in search to find our perfect home. Our focus at the time was to find something we liked then look for a Realtor. We walked in to our first open house of the day and there stood a young lady welcoming us in and looking eager to show us around. As we toured the property, she was very knowledgeable and informative of the place and to top things off, she ended our tour in the kitchen where she kept a plate of freshly baked cookies. The aroma of the cookies was a good touch to envision how comforting the place could be. My boyfriend and I were really impressed with her but being skeptics we decided to continue on with our journey without settling for the first Realtor we met. Big mistake!! After looking at more homes that weekend and meeting about a dozen more Realtors, we realized that Joraine was definitely the best. She was young and fresh and was the "go getter" honest type that we were looking for. She contacted us that very day and set us up on a website to receive emails on properties that were within our standards and not to mention, our budget. This proved to us that she was eager to help. She set up appointments between us and the Sellers so we could view the properties we were interested in. Being a wife and a mother of 3, you'd think that after her day at the office is done she'd want to go home and put her feet up, but not Joraine. Being that my boyfriend and I both have day jobs, we were only able to view properties after work or on the weekends. Joraine had no problem with that and once even picked us up from our location and drove us to each property. It didn't take long before we found a place that we liked and she immediately started the process allowing us to close escrow before our projected date. Joraine is very efficient and extremely detail oriented. We found her to be very trustworthy and informative with every step of the process which made it very easy and not at all stressful. Joraine made us feel like our best interest was what mattered to her and that she wasn't there to just make a sale, she was there to help us find then purchase a place we could call home. My boyfriend and I have and will definitely be recommending her to our friends because we know they will get the exact same treatment we did. Thanks to Joraine, we are well on our way to making lasting memories in our new home.
Description of Work: Buying a home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paulette S.
01/2019
5.0
real estate agents
  + -1 more
Joraine is awesome! Very professional and listens to what you want in a home. She works very hard to find the home that checks all the boxes. She is very flexible and has an enormous amount of patience. I was not the easiest home buyer to work with and she didn't give up on me when I wanted to. I finally found the home I was looking for. Without her encouragement and patience I would not have made the biggest and best decision of my life! I would recommend her to all my family and friends. Mahalo Joraine! You are the greatest.
Description of Work: Buying a house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Salvador R.
01/2019
5.0
real estate agents
  + -1 more
Selling or buying a home isn't easy, but with the right help you can get it done. I've had the pleasure of working with Joraine for both selling my old home and finding my new one and I couldn't be happier with my experience. She was very well knowledgeable and made sure I understood everything that was going on. I know some people don't really care about all the details, but in this case it wasn't overbearing and it was explained in a way that just made sense. When selling my home, she marketed the property very well. She was very professional and utilized every tool at her disposal. The result ended in receiving over 10 offers all over asking price of the home. Joraine was also able to help us find out home quickly. Obviously there are many factors involved and you can't predict how long it would take to find the perfect home, but were able to find our currently home quickly. With solid communication, we were able to close escrow in no time. If you're looking to find a professional, who knows the ins and outs in realestate, and more importantly someone whom you can trust, look no further. Joraine is the perfect match for buying or selling your home.
Description of Work: Buying and selling a home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
01/2019
5.0
real estate agents
  + -1 more
Joraine and Marc are amazing. #TheCostalesTeam #WhoYouWorkWithMatters is their hashtag. They're such an awesome team. It is true it matters who you work with. I called Joraine a year ago just to ask how to go about selling our condo. We bought the condo from my parents a year before. Joraine adviced me to wait another year to sell it. I waited and once we hit 2 years I called her back. She went to my house within a couple of days to let me and my husband what to expect. Once we put our condo in the market in less than two weeks it was sold. Joraine was able to get more for our condo. My husband and I were so happy because now we have money to put down for our first house. We told Joraine what house we liked she went to see it and we made an offer. Even though there was multiple offers she was able to get ours. We were basically competing offers with cash. She's that GOOD. She even got the seller to repair section 1 and 2 items. Seller also gave us a closing credit. If you are looking for someone that will walk you through the process and it doesn't matter what time it is Joraine and Marc will be there. Any questions from how to go about selling or buying a home to how to increase the value of your house. #TheCostalesTeam will be there for. Plus their opens house are awesome they serve food not just cheese and cracker they had garlic shrimp on my open house. They do tacos too
Description of Work: Buying and selling a house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
10/2018
5.0
real estate agents
  + -1 more
My girlfriend and I were looking for a place to buy. We went online and found a few open houses we wanted to attend. At the first open house we met Joraine. She gave us a tour of the property answering all of our questions. Joraine was very knowledgeable and professional. We were so impressed we decided to use her as our realtor. We had a meeting with Joraine and let her know our price range and the type of property we wanted. It two months of searching, my girlfriend and i are very picky, but Joraine was able to find our dream house. It was true pleasure dealing with Joraine. I highly recommend her to anyone, especially if you are a first time home buyer with lots of questions. she understands this is a huge purchase and will happily answer all your questions.
Description of Work: Buy a home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa L.
10/2018
5.0
real estate agents
  + -1 more
When my husband and I found out our landlords were moving back and weren't able to continue to let us live in our apartment, we decided we would see if it was possible for us to buy anything in the crazy Bay Area market. Our landlords had given us 4 months before we needed to vacate, and we weren't sure if that would be enough time to buy a place. Joraine was recommended to us by a real estate agent who worked in a different part of the Bay Area. Before we even had the opportunity to meet Joraine in person (we had only decided one week ago that we were interested in buying), my husband and I found a condo that we both really liked. We saw it on a Saturday and the offer deadline was Monday at 5pm. We didn't know if it would be possible to get an offer together that quickly. It was our first offer and we had just barely gotten a pre-approval letter. Joraine worked a miracle for us. Not only did she manage to get an offer together for us in before the deadline (which was astounding), but she also managed to get some intel on what the offers were looking like. The offer she created with our mortgage broker worked! She called us Tuesday night to tell us our very first offer had been approved! We still can't believe everything Joraine did for us. In less than 2 weeks we had gone from thinking about buying a place to having our first offer approved, and one month after that we were done with the escrow process. It took us less than 2 months from starting our search to moving in to our new home. Joraine is a wonderful person. She is kind, caring, attentive, intelligent, and professional. She is an excellent communicator and kept us in the loop about everything that was going on, which was especially helpful since we were first time home buyers and didn't understand the process. I would highly recommend her to anyone buying a home!
Description of Work: Buy a home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary C.
10/2018
5.0
real estate agents
  + -1 more
We were so fortunate to be able to work with Joraine to buy our first house! A number of years ago, we backed out of buying a property because of a miscommunication with our real estate agent at the time. We were crushed, learning the hard way how important it is to work with a realtor that takes the time to understand your goals. We were already nervous about the process of finding a home. The bay area is one of the most competitive markets in the world. We were just first-time homebuyers. We felt underprepared and overwhelmed.Joraine was the utmost professional. She went far above and beyond for us. She met with us to discuss our goals and quickly opened up our options. She put us in touch with a very supportive mortgage lender and escrow agent. They made sure we were prepared to make our loan payments. Our entire team wanted us to own a home as much as we did. And through it all, Joraine was available at every step of the way. When we had a question answered on the spot, she was only a phone call, text, email, or facebook message away! Not that she needed to be available for that long... Because of her hard work and dedication, we were able to find and close on our home in only a month! That takes knowing the real estate business and area thoroughly and constantly working with all of our partners to make for such a smooth process. Joraine made sure everything we needed was taken care of. We could not have done it without Joraine, and we are incredibly happy with our wonderful first home. We cannot recommend her highly enough. We absolutely look forward to working with her again if and when we move again. I would say to anyone reading this to not be intimidated by your situation. If you really want to own a home, reach out to Joraine, and she will take care of the rest.
Description of Work: Buy a home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marvin P.
09/2018
5.0
real estate agents
  + -1 more
In the most simple words, Joraine is AMAZING! My fiancé and I were first time buyers. We didn't know what to expect, what we should know, and how we would handle the process. It's easy to find a realtor, but to find a quality realtor who is invested in you and wants to help build your dream come true, and maintain a long lasting relationship, is to work with Joraine. Our process in buying a home made us feel confident and a true part of the team. She taught us all the terms, how it will affect us, and made sure we understood what we were doing before making any decisions. She never rushed us, but always kept us updated. Any questions we had in filling out paper work or simply understanding what something was, she was on it. Joraine is a strong professional who is a master in her craft. She helped us find our dream home and did everything in her power to make sure the house went to us. It's a scary thing buying a house in this market. It's super competitive but Joraine will make it feel easy. I've heard of horror stories of people bidding for 7-10 houses (no exaggeration), but we got the perfect house in one bid. She has knowledge, experience, and is a true resource for almost anything. Any services we needed, she either already had, or knew someone that did. I would strongly recommend Joraine to anyone looking buy a home for the first time or their 100th time.
Description of Work: Buying a home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joraine Costales & The Costales Team
Hi [Member Name Removed], Thanks for your review! We really enjoyed working with you and your fiance and are thrilled to know your experience was great one!

Cathy M.
09/2018
5.0
real estate agents
  + -1 more
Joraine Costales and her husband, Marc were truly awesome! From the moment we signed up for them to list and sell our home up to closing and signing at the Title Company was a pleasurable experience. Every detail, every question, every concern during the entire process were quickly answered and addressed in a very timely manner, and I must say beyond the “call of duty”. This is the best real estate transaction that my family and I have ever experienced (we have done 4 buy/sell/buy/sell). Our open house was held in the last 2 days of the year, New year’s Eve weekend and lol and behold, there were over 200 visitors! I don’t know how she did it but is simply amazing! We are so happy and we highly recommend Joraine Costales and her team! If you are looking to buy or sell a property - do not hesitate to contact Joraine - from her initial engagement to completion you will experience professionalism, transparency and most importantly, peace of mind that I think we all look for! Kudos to the Costales Team.
Description of Work: Selling my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cara M.
09/2018
5.0
real estate agents
  + -1 more
It went excellent, I was very picky and she was patient with me. I am in real estate, so I have a high standard of what I am looking for. I would like to personally endorse the Costales Team as our realtor to purchase or sell your home. They are extremely hard working and will obtain the best results for your purchase or sell of your home. The Costales team will be very strong advocates for you to purchase. And if you are selling they will obtain highest price. I highly recommend them as your realtor.
Description of Work: Joraine showed me properties and we put offers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    32145 Alvarado-Niles Road #101, Union City, CA 94587


    Service hours

    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Real Estate Agents,
    Moving Companies

    FAQ

    Joraine Costales & The Costales Team is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 8:00 PM

    Tuesday: 9:00 AM - 8:00 PM

    Wednesday: 9:00 AM - 8:00 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 8:00 PM

    Joraine Costales & The Costales Team accepts the following forms of payment: Financing Available
    Yes, Joraine Costales & The Costales Team offers free project estimates.
    No, Joraine Costales & The Costales Team does not offer eco-friendly accreditations.
    No, Joraine Costales & The Costales Team does not offer a senior discount.
    Yes, Joraine Costales & The Costales Team offers emergency services.
    No, Joraine Costales & The Costales Team does not offer warranties.
    Joraine Costales & The Costales Team offers the following services: Home Selling, Home Buying, Real Estate Valuation, Home Staging, Home Repairs, Remodeling, Home Inspection, Home Inspectors, Contractors, Landscaping, Moving Services, Lending, Banking, Loans, Escrow, Title, Home Warranty, Home Insurance, Painter, Gardener, Transaction Coordination.

    Contact information

    32145 Alvarado-Niles Road #101, Union City, CA 94587


    Service hours

    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM