Description of Work: I called multiple times to get someone to come do a very small job. I gave explicit instructions on how to find our property. No one ever showed up not even a phone call. Days later when I finally got someone to respond I was told that the driver couldn't find the house and that we'd have to find someone else to do the job because our house was to hard to find. Duh! What a bunch of idiots! Left me with my water shut of to the house for over two weeks to finally be told they were basically to lazy to do the job!
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Alexander B.
08/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Checked two problems. I fixed one once I knew the issue, they fixed the other so quickly there was no charge.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
shawn O.
08/2014
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Arauna M.
07/2014
5.0
plumbing
+ -1 more
I originally contacted them through Angie's List. The next day I was contacted by the person who monitors the List for them and she told me she would give the job to one of their local plumbers, who would contact me. The did not contact me, so I called the local business directly and scheduled a time and day for them to come out. The plumber was right on time, looked at what needed to be done, went and bought supplies and then went to work, first on the kitchen sink, the on the faucet in the back yard. Because the pipes in the yard were so old, when he was done, he went and monitored the water meter to make sure that none of the underground pipes were leaking. All was good! I thought that the price was very reasonable for the work done. He was courteous and professional.
Description of Work: There was a broken faucet in the back yard that was broken in a place where the only way to keep the water from gushing out was to turn off all the water to the house. He fixed that faucet and even watched the water meter after it was fixed to make sure there were no underground leaks. He also fixed the kitchen sink, installed a new faucet fixture and replaced some of the pipes under the sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$187
Response from Roto-Rooter
Hi [removed member name], Thank you for your comments - they are appreciated. I do apologize for the fact that you needed to call back. We have discussed this in the office and hope this will not be an issue in the future. Thanks again, Leslee
Lynne L.
06/2014
5.0
plumbing
+ -1 more
Showed up as scheduled. Very professional. Fixed problem in a timely manner
Description of Work: Clear Drains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Elaine R.
06/2012
5.0
plumbing, septic tank
+ 0 more
They're very good, They're always their for you, and they give me senior discounts.
Description of Work: We had an emergency, we called them late, and they came out and fixed our septic tank. They did a really good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Marilyn S.
03/2012
5.0
plumbing, drain cleaning
+ 0 more
They were prompt and professional, and I felt their price was reasonable for the yucky work they had to perform.
Description of Work: We only used these guys for cleaning out our sewer lines both at our rental and at our church, but both times they did a very good job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Elaine R.
03/2011
5.0
plumbing
+ -1 more
They are excellent. They are professional and give senior discounts. We would highly recommend them.
Description of Work: We have been using them for about 35 years for all kinds of plumbing needs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Septic Systems,
Sewer Cleaning,
Drain Pipe Installation
FAQ
Roto-Rooter is currently rated 4.9 overall out of 5.
Sunday: 12:00 AM - 12:00 PM
Monday: 12:00 AM - 12:00 PM
Tuesday: 12:00 AM - 12:00 PM
Wednesday: 12:00 AM - 12:00 PM
Thursday: 12:00 AM - 12:00 PM
Friday: 12:00 AM - 12:00 PM
Saturday: 12:00 AM - 12:00 PM
Roto-Rooter accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Roto-Rooter offers free project estimates.
No, Roto-Rooter does not offer eco-friendly accreditations.
No, Roto-Rooter does not offer a senior discount.
Yes, Roto-Rooter offers emergency services.
Yes, Roto-Rooter offers warranties.
Roto-Rooter offers the following services: Plumbing, septic pumping, sewer-drain cleaning, portable toilet, pipe lining & pipe bursting.