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Rebecca's House Cleaning Service

House Cleaning

About us

*DUE TO COVID-19 WE ARE OFFERING ESTIMATES VIA FACETIME/VIDEO CALLS* Rebecca's House Cleaning Services has over 19 years of experience in housecleaning, we have serviced hundreds of homes here in Orange County! We are always focused on making sure that our customers are satisfied with our quality of work, trying our best to never disappoint! We value honesty, integrity, hard work, and people. We are honored to work with Angie's List and you, our new customer.

Business highlights

25 years of trusted experience

Services we offer

General & deep cleaning, appliance inside & out, floors, vacuuming, bathrooms, bed sheet folding, windows glass, dust, surfaces, closet organization & baseboards.

Amenities

Senior Discount

$10.00



Accepted payment methods

Check

Photos of past projects

Reviews

4.363 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
8%
3
3%
2
13%
1
5%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.4
responsiveness
4.4
punctuality
4.3
Showing 1-25 of 63 reviews

Megan P.
04/2020
5.0
house cleaning
  + -1 more
Rebecca and her crew were fantastic! They cleaned our rental property which had never been cleaned by our old renters. It was in bad shape. When they left it was sparkling, and for a very reasonable price. I will definitely use them again!!
Description of Work: Deep cleaning of a beat up rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$275

Response from Rebecca's House Cleaning Service
thanks for your review we hope to see you soon

Steve B.
02/2020
5.0
house cleaning
  + -1 more
It went fabulously they were very good and thorough. They did everything asked of them. Francisco was an absolute pleasure to work with. I will not hesitate to use them again and will recommend them highly to others
Description of Work: Deep cleaning for moving out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

diane B.
02/2020
5.0
house cleaning
  + -1 more
I needed deep cleaning in my bathrooms and kitchen . I give Rebecca's housecleaning a A+. They were very professional and did an outstanding job. I would recommend them and will use them again.
Description of Work: I had my bathrooms and kitchen deep cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Rebecca's House Cleaning Service
Thank you for your kind recommendation. Rebecca

Joanna B.
02/2020
5.0
house cleaning
  + -1 more
This company was great! Professional, clean, quick. Will definitely hire again!
Description of Work: House cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rebecca's House Cleaning Service
Thank you so much, hope to see you soon. I’m glad you loved the service.

Rose Y.
08/2019
5.0
house cleaning
  + -1 more
This is my first time using their service, so glad I did. I’m so pleased with the quality of their work, their courteousness, and their professionalism, that I’ve hired them to come back every week. Co-owners Rebecca and her son, Francisco, came with a third female associate to clean my 2400 sq ft home, with 5 bdrms, 3 full baths, laundry room with sink, kitchen and great room, carpeted second floor and stairs, with wooden floor downstairs. They did a great job. A fourth associate joined for the last hour. Everything was sparkling clean when they left. I appreciate that they promptly respond to their Angie's List messages, too. Overall ease of communication was great. Quality of work was great, too. Thank you, Rebecca and Francisco!
Description of Work: Deep Cleaning 4-hr Deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rebecca's House Cleaning Service
Thank you so much! See you next week

DREW C.
07/2019
5.0
house cleaning
  + -1 more
Really good. They just clean everything. Been using them for years.
Description of Work: They come every other Friday for house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
02/2016
2.0
house cleaning
  + -1 more
We have a wood flloor, and a brand new sofa, say less than a month old. They went to mop and threw the dirty area rugs onto the couch so they could mop. Disgusting, the dirtiest thing in the house dirty side down on my new sofa. Yuck.
Description of Work: Basic housekeeping

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$120

John K.
01/2016
5.0
house cleaning
  + -1 more
Rebecca's staff was so efficient and pleasant. They did an awesome job with very little instruction. They had quite a bit of dusting to do including all the floor to ceiling bookshelves, woodwork, wainscoating, and crown molding. The ladies didn't miss a spot. I was so appreciative as to how much care they showed to my fragile items from my grandmother. I'm having them back. I suppose that alone answers all questions about how I feel about Rebbecca's services and her staff!
Description of Work: Rebecca's crew cleaned my house from top to bottom!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kevin D.
12/2015
2.0
house cleaning
  + -1 more
Cleaners showed up an hour late. They had no cleaning supplies, so they used ours. They skipped an entire room. Since they had no supplies, they used all our rags, leaving us with a huge pile of soiled rags to launder. I'm also pretty sure they used one of our bath tiles to wipe up the bathroom.
Description of Work: Clean our house.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$125

Response from Rebecca's House Cleaning Service
Hey! Thanks for leaving a review. We did let you know ahead of time that we were going to arrive and hour late and you have said that it was fine! The room that was skipped was not done because of what was inside the room, nothing was able to be moved to be cleaned.. many many machines and cables everywhere.

Jenifer R.
10/2015
1.0
house cleaning
  + -1 more
I needed my house cleaned prior to entertaining for the Easter holiday. I contacted them the week of Easter and they were quick to respond and schedule the cleaning appt. for thursday before Easter. The price was fair and a 3 person crew showed up on time, were very polite and got right to work. About 2/3 of the way into the cleaning I was standing in my kitchen and it literally started raining water out of one of the recessed lights. The master bathroom is directly above the kitchen. When I yelled up and ran upstairs to the bathroom, there was water all over the bathroom floor that they had obviously tried to clean up quickly when they heard me yelling upstairs. They had essentially flooded the bathroom floor and let the water sit long enough that it took the paint right off my brand new base boards and ran underneath the base board, down the wall and into my kitchen. When I explained to them that they had let too much water get on the floor, they tried to say they didn't and that the water must have come from the shower. I called their office and there was no answer so I left a message. The cleaners proceeded to finish cleaning the house and I received a text from a Diana who said she was texting on behalf of Rebecca. She apologized for the "accident" and proceeded to make the excuse that one of her cleaners sent her a photo and that the tile "seems to be disintegrating" and she did "not think the cleaners were responsible since cleaning the bathroom requires use of water". Here is my problem with her snippy responce....... 1. We have lived in this house for a year and that shower is used by multiple people on a daily basis and not once have we ever had it rain in our kitchen! 2. I clean the bathroom floor with water, but I certainly do not use so much water that it creates puddles of water sitting on the floor and takes the paint of my baseboards. The crew that was at the house finished the rest of the house and apologized again and gave me a $10 discount off my cleaning. $10...really? They ruined my baseboards and made it rain in my kitchen...seams like there should have been more of a discount to me. Once they left and I started looking around, I noticed dust bunnies still under much of the furniture downstairs that I then had to get on my hands and knees to clean...wasn't that what they should have done? Overall, the crew was very polite and punctual but that's where the positives end. I would not use them again.
Description of Work: Full house cleaning

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$110

Response from Rebecca's House Cleaning Service
Dear [removed member name], Thanks for your review. Unfortunately, we didn't cause this problem when we cleaned your bathroom, the water that was supposedly "flooded" your whole bathroom was just around your shower as I was there and witnessed everything.. Unfortunately, the amount of water we used could haven't caused this. We would have responded to this issue if it was proven that there were no other flaws that could also caused the problem and a 24-48 hour period, not 8 months late. As you did say you just remodeled your bathrooms at the time.I did advice you to seek professional advice but you didn't contact us showing us any report showing that it was our fault. We strive in excellent customer service and will respond if we were at fault in a 24-48 hour period. For all of Angie's List members, please read our other reviews from happy customers. Thanks, Rebecca's Housecleaning Services

Larry B.
10/2015
2.0
house cleaning
  + -1 more
They were responsive and professional when we contacted them as asked for pricing. The showed up on time with the crew that was scheduled. They only provide a few cleaning products, carried by one person in a tray, and no other tools such as a vacuum or mop. We should the leader what we needed done and explained some of the details so she would understand the level of work we wanted accomplished. We showed her the amount of dust that was on everything due to the work and requested that all furniture, blinds, floors, walls etc. be cleaned. 3 ladies worked for about 2 hours and said they were finished. We made the mistake of not checking the work. My wife paid them and they left. They missed several areas such as the closet doors and water closet door in the bathroom that was remodeled. They dusted the blinds but not the window sills. The did some shelves but not others. The service we received was a poor regular cleaning. What we asked for was a full deep cleaning.
Description of Work: Deep cleaning after we had our master bathroom remodeled.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$150

Response from Rebecca's House Cleaning Service
Hello, thanks for the review. 2 months late after the completed work but thanks! According to our info that Rebecca has provided about the house was that everything was done. The house had an incredible amount of dust and everything was cleaned/wiped/dusted off. Many things were paid extra attention due to the fact of how dirty the house was. Our records also say that everything in the house was done, including what you have mentioned! We don't know why you say they weren't done right, maybe it was the price.. but thank you anyways, have a good one!

Chris M.
10/2015
5.0
house cleaning
  + -1 more
They exceeded my expectations. They did a great job. They cleaned just about every surface in our house, including the inside and outside of the picture windows that have the best view in the house. They cleaned surfaces that we rarely had the time to clean ourselves since we both work.
Description of Work: Rebecca and her team cleaned our house from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Marilyn D.
09/2015
5.0
house cleaning
  + -1 more
Everything was done to our satisfaction. The ladies who were involved in our housecleaning were fast and efficient. Although they had worked for my daughter in Irvine once before, we used a "deal" this time in order to hopefully get the job done more quickly.
Description of Work: Thorough housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

MARY PAT H.
08/2015
5.0
house cleaning
  + -1 more
I am truly impressed with the professional manner that was exhibited. Due to the contractors delays in completion, I had to cancel and reschedule three times,three times! One cancelation was at 11 pm the evening prior to the appointment. They were extremely understanding and allowed me to reschedule without penalty. I was so appreciative of this act due to the pressures I was experiencing at the time. Yes, I would use Rebecca's again,without a second thought.
Description of Work: Rebecca's was enlisted to do what is referred to as a 'deep clean' or contractors finish clean. They were required to thoroughly clean up after the major renovations were completed and did a stellar,professional job! The cabinets (inside and out), the bathrooms,kitchen,flooring,walls, fireplace area were all cleaned to real estate 'listing' perfection,thank you.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Joy T.
08/2015
5.0
house cleaning
  + -1 more
Efficient, pleasant, cooperative and willing to do the house-cleaning to my preferences.
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$252

Robert A.
07/2015
4.0
house cleaning
  + -1 more
Cleaned the whole house as expected. Did a good job, considering the water had been turned off a day early.
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$120

Ilene G.
06/2015
4.0
house cleaning
  + -1 more
They did a really nice job. They were here longer so I paid more. They were nice, punctual and they did a good job. I did use them several times afterwards for weekly housecleaning and they were not punctual. They were sometimes two or three hours late. I think they are good for a one time housecleaning like if you are going to sell your house but if you want someone for weekly then they are not consistently even close to being on time.
Description of Work: It was a big deal. They cleaned the house.
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

Julie L.
06/2015
4.0
house cleaning
  + -1 more
For the most part, they did a good job. However, I asked them to clean out the tracks of the closets doors and that was not done. I also had to put my house back in order after they left. Most things were not put back in the right place. The text I got said they would be arriving at 10:30 but they came at 8:30. Good thing I was just arriving back at home. I won't be using them again because I was quoted $95 to clean once a month. My house is only 1095 sq feet and it's just my dog and me.
Description of Work: Cleaned all of the basics along with windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$125

Aisha C.
06/2015
5.0
house cleaning
  + -1 more
The best housecleaning service I've had in two years. Four cleaners came a little after our appointment time but it was well worth the wait. They finished in half the time I expected. We have found our new cleaners!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Timothy J.
06/2015
5.0
house cleaning
  + -1 more
Great job. Worked more hours than contracted for and left house looking great. I hope we can afford for them to come back on some regular basis.
Description of Work: Sent three person team do thoroughly clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sean K.
04/2015
5.0
house cleaning
  + -1 more
Wow - fantastic service! Extremely thorough cleaning - very impressive, and have already scheduled them for regular cleanings for our home.
Description of Work: Regular house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Nancy S.
03/2015
5.0
house cleaning
  + -1 more
I have used Rebecca's House Cleaning Service for many months. We have never had anyone do such an excellent, thorough job of cleaning our home! Rebecca and her staff do such a beautiful job of making the house look sparkling clean and fresh. They are a hard-working team who are very professional, who try to accommodate any special requests, and who are pleasant company to have in one's home.
Description of Work: Rebecca and her staff cleaned my house -- kitchen, baths, living areas, bedrooms -- floors, counters, sinks, showers, shades, kitchen appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Janine L.
03/2015
5.0
house cleaning
  + -1 more
The price was for an hour and a half. The workers were good. They come within about twenty minutes of the scheduled time. I would recommend them. The price was a little better. Their professionalism is fine.
Description of Work: They did routine cleaning, a little bit of dusting and vacuuming. They did clean the windows a few times occasionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joel B.
03/2015
5.0
house cleaning
  + -1 more
Excellent service. Rebecca and her team have been cleaning my home for several months. Excellent. Courteous. Thank you.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

tamara S.
01/2015
5.0
house cleaning
  + -1 more
She was there for us to pack, move and clean. She would provide us with a staff, or just one person when we needed it. We moved, they were on time and ready to work! I would truly recommend this business to anyone!
Description of Work: Their company helped us pack, clean, clean the outside, windows, garage, and front!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90
    • 1(current)
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Contact information

14092 Browning Ave Spc # 168, Tustin, CA 92780


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Rebecca's House Cleaning Service is currently rated 4.3 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Rebecca's House Cleaning Service accepts the following forms of payment: Check
No, Rebecca's House Cleaning Service does not offer free project estimates.
No, Rebecca's House Cleaning Service does not offer eco-friendly accreditations.
No, Rebecca's House Cleaning Service does not offer a senior discount.
No, Rebecca's House Cleaning Service does not offer emergency services.
No, Rebecca's House Cleaning Service does not offer warranties.
Rebecca's House Cleaning Service offers the following services: General & deep cleaning, appliance inside & out, floors, vacuuming, bathrooms, bed sheet folding, windows glass, dust, surfaces, closet organization & baseboards.

Contact information

14092 Browning Ave Spc # 168, Tustin, CA 92780


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM