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CPR Cell Phone Repair Tustin

Computer Repair, Website Design & Development, Electronic Gadget Repair,

About us

Established in 2015, CPR Cell Phone Repair Tustin is a local electronics repair shop specializing in iPhone, Macbook, Samsung, iPad, and computer repairs. Whether you need a screen replacement, water damage repair, or data recovery, you can depend on the expert technicians of CPR Cell Phone Repair Tustin. If you find yourself needing tablet or cell phone repair in Tustin, turn to CPR Cell Phone Repair Tustin. From the iPhone XR and Samsung Galaxy S10 to the iPad Pro and Microsoft surface, we fix it all. As your trusted Tustin iPhone repair and Samsung Galaxy repair shop, you can depend on us for fast, affordable repairs. In addition to smartphones and tablets, we also offer Mac repair and computer repair! Whether you have a broken screen/LCD or want to upgrade your hard drive/RAM, you can depend on us! Laptop running at a snail's pace? We fix that too! As one of the best Tustin, CA Apple repair shops, we pride ourselves on the quality, price, and convenience we provide to our customers. All screen repairs come with our limited lifetime warranty. Whether you are having an issue one week or one year after a repair - we're only a phone call or email away. Request a free estimate to get started! Don't want to fix your device? Browse our certified pre-owned devices to find one that fits your lifestyle and budget. Contact CPR Cell Phone Repair Tustin today!

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

CPR Cell Phone Repair Tustin is able to repair electronics with a variety of issues- from cracked touchscreens and water damage to computer tune-ups and more, we have seen it all. Additionally, we offer free repair estimates in-store and online, as well as a limited lifetime warranty on all parts and labor associated with our repairs. If you're in need of a repair in the Orange, Costa Mesa or Greater Tustin area, contact us today!

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.940 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 40 reviews

Jeff B.
10/2016
5.0
computer repair
  + -1 more
Excellent! Very professional operation.
Description of Work: Diagnose problem and reinstall Windows operating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Irene M.
04/2016
5.0
computer repair
  + -1 more
These guys are awesome. I am a tech savvy graphic designer with my own business and when my all-in-one machine refused to boot up my first instinct was to call Geek Squad. Big mistake. The Geek Squad rep was condescending ("Did you try pressing 'enter' when you got your error message?") and then told me it would take 4 days for someone to come out and look at it when I told her she wouldn't be able to fix this over the phone. So I checked Angie’s List and found these guys. They were pleasant, polite, quick and most importantly know what they are doing. They picked up my PC the same day and took a couple of days to diagnose and fix it. Turns out my hard drive was toast. They fixed my computer for under $300, then dropped it off at my office, plugged everything back in and showed me that it was working again. So happy I found these guys and will always use them for this stuff in the future. I highly recommend them!
Description of Work: Repaired a PC by installing a new hard drive and OS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297

Samuel B.
01/2016
5.0
computer repair
  + -1 more
Everything went smooth from the time I brought it in to the time I picked it up a day later.
Description of Work: Left my Laptop computer with them for a complete checkup.Listed the problems I was having. Got a call after the check to review their findings and cost of repair. After approval,everything was fixed and I picked it up. To my surprise, all the problems I had that were not related were fixed and I took the computer home for complete testing. and all worked perfectly! .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Hope G.
11/2015
5.0
computer repair
  + -1 more
Came in without an appt. they took us immediately and ran diagnostic for cost approval right away and had it back us before the end of the day. They were great! Super friendly and courteous staff.
Description of Work: Reloaded a soft wear problem cleaned up windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Joetta S.
01/2015
5.0
computer repair
  + -1 more
I got some security software stuff from them. They were helpful. They tried to explain what was going on. I’ve been very happy with the computer that they recommended that I got as a replacement for the one that had gone bad. It’s not their computer. They just recommended one that they thought would be a good brand and a good buy. I really haven’t had any trouble with any of the Angie’s List providers that I’ve used. We used to have an in-home service that cost a mint so they were a lot cheaper than that. I would have spent a lot more money if I had somebody coming out. They would have done that I guess, but they seemed to have a fair price for bringing it in. I had just one little hitch with the quality. They didn’t quite get all of my pictures transferred initially and they thought they did. So I had to take the computer back more than once but I consider that a minor issue. They got it done. I had to go to them but it was ready when they said it would be, except for the minor quality glitch.
Description of Work: I used the Computer Guys. I took my computer to them. I had a computer that was locked up and I wanted them to see if they could fix it, and they weren’t able to. It was too far gone. They recommended a new computer that would be good to fulfill my needs, and I purchased that one. Then they recommended and transferred all the data out of the old computer into the new one.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

peggy B.
12/2014
4.0
computer repair
  + -1 more
I have been real satisfied. I would recommend them.
Description of Work: Fixed our computer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Robert L.
11/2014
5.0
computer repair
  + -1 more
We have used Computer Guys of Orange in the past for hardware problems and were very satisfied. This time we had software problems with two different desktop computers. One had corrupt drivers and a windows 7 operating system corruption. The other had corrupt drivers and a virus. Usually I can manage most software issues, but these were beyond my experience so we took them in to The Computer Guys. Each was fixed within a day. All are working well now.
Description of Work: Software issues - two computers - drivers, windows corruption, virus were fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marie R.
08/2014
5.0
computer repair
  + -1 more
They were polite, did a great job on fixing my computer and I would definitely recommend them to friends.
Description of Work: This the second time I've used them (with a 20% coupon from Angie's List.) Sweet guys, excellent service, reasonable prices, and quick turn around. They fixed my laptop at no charge and quickly fixed my tower after receiving the ordered part. I was very happy with everything and will definitely use them again or recommend them to friends. MBR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

PHIL M.
07/2014
4.0
computer repair
  + -1 more
It went reasonably well. This is the second time they had repaired it. The first time they repaired it, it broke again so I'm not sure I was completely convinced they did a good job the first time but they have repaired it and it's working fine. I thought they're very helpful and they were able to get the problem solved.
Description of Work: I used Computer Guys of Orange County. They repaired a broken AV jack.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$100

Tracy S.
06/2014
5.0
computer repair
  + -1 more
We are so glad that all of our data was recovered! Also, I had another laptop PC that I brought in to get a keyboard key ("N") replaced, that had snapped off. I had contacted the manufacturer first and they were going to charge me a high amount to repair and I would have to mail it in and not be able to use if for several weeks. The Computer Guys fixed it for no charge on the spot. Much appreciated!
Description of Work: They repaired my hard drive on my HP laptop, which had crashed and taken along with it all my files and 14 years of pictures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Bob R.
05/2014
5.0
computer repair
  + -1 more
Everything went fine. No data was lost during upgrades and everything has been working smoothly. They wanted me to bring my computer to their shop and the entire process was less then one day. So far I'm very pleased.
Description of Work: Replaced computer's OS, XP Pro, with Windows 7, installed Office 2013 software and replaced hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Martha C.
04/2014
5.0
computer repair
  + -1 more
I took my laptop into them when it shut down and would not restart. I thought I might have a virus or something as the system had been running slow for sometime.It worked fine after it was re-charged. I may bring the laptop into them at a later date as it is still slow, but I was impressed as to their honesty and professionalism.
Description of Work: They gave it a free check-up and discovered that the outlet I had plugged the adapter into was not working and the battery was dead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael M.
03/2014
5.0
computer repair
  + -1 more
I called up the Computer Guys and spoke with Glen. Described my problem and he said to bring it in to check it out. They are open until 7 PM so I was able to bring it in after work. The guys were professional in checking it in and I felt comfortable leaving it with them. Late the next morning they called after running the check. My hard drive was toast. Not surprised as the Windows repair program kind of indicated that. Luckily they had the hard drive and I picked up my computer after work - they had my computer for a total of 24 hours! When I turned it on I was pleasantly surprised to see that all the junk software put on by the manufacturer had been removed - my computer has never run better. Money well spent based on all the time I spent trying to resolve the problem myself. Highly recommend these guys.
Description of Work: My Dell laptop kept crashing and after spending a couple of weekends trying to fix it, I called in the professionals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Tiffany T.
03/2014
5.0
computer repair
  + -1 more
Great service. Got it back within hours after dropping it off.
Description of Work: Repair my laptop

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tracy S.
02/2014
5.0
computer repair
  + -1 more
Ryan Bickston showed up promptly at 1PM and spent the next few hours scanning my PC and removing several nasty viruses that had infected my system, despite my having an active McAfee license. Ryan was great about giving me periodic updates as to how things were going, took his time to explain why my PC had not been as fully protected as I had assumed, and made sure that all programs were working as expected once the scan was complete and the viruses removed. Overall, excellent response time and excellent results, with minimal down time. I would absolutely recommend the Computer Guys of Orange County and will not hesitate to call them again if I have any future problems.
Description of Work: Answered the phone in person, listened to the issues I was having, explained the different levels of service, including bringing in my desktop PC for a free diagnostic, etc. I explained that disconnecting my PC and bringing it into their shop would be a major hassle. They scheduled a technician to come out to my home the very next day, between 1-2PM (no 4-hour window!).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Thomas G.
02/2014
5.0
computer repair
  + -1 more
I took my computer to Computer Guys of Orange County, originally I had taken it to another computer shop who were unable to fix it. The computer guys diagnosed the problem correctly, replaced the bad hard drive and the computer now works fine. These guys are good at what they do, and opportunity to talk with the shop personnel who all seem to be very knowledgeable in all aspects of computer repair. My computer was an older one, 32-bit, so they had to do a little digging to determine the problem. The great job I would take it back to them anytime I have problem with my computer.
Description of Work: Repaired old VA I/O Sony computer, 32-bit they use constantly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Janis S.
11/2013
5.0
computer repair
  + -1 more
We needed a computer that did not have wireless capability to connect to our network printer. He was able to do this very efficiently.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robert L.
11/2013
5.0
computer repair
  + -1 more
My four year old DELL desktop died after a power failure. I was in a panic to get it fixed quickly and went to a big name local store with Geeks. I needed to have an appointment and therefore had to come back in a couple of hours to find that they did not have the parts required to fix it. I then called DELL and was passed around to 5 or 6 different service representatives to find out that they did not have a part. Then I called Computer Guys of Orange County and was told to bring the desktop in, no appointment necessary. When I brought it in to their store, Josh took about 3 minutes to diagnose the problem as a failed power supply and gave me a quote, which was a good price. I asked if they honored the Angies list discount and he said that they did. That made the price even better. I asked when it would be ready and he told me to come back in 1 hour. It was ready when I returned in less than an hour. They are very effective and efficient. I am very pleased!
Description of Work: Repair a dead desktop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Tom B.
11/2013
4.0
computer repair
  + -1 more
My computer stopped working after some guests used it. They apparently got on a website that caused some problems. Computer Guys of Orange County said it would cost $100 and take 2 days to fix it. I left my compter with them on Monday morning. I got it back on Thursday afternoon. They said it took an extra day because the problem was more difficult than they expected. Everything has been OK for more than 2 weeks now. I might have found a less expensive alternative. But their location was convenient for me. And they did their work well. I'm happy. I will use them again if I have more computer trouble.
Description of Work: removed mal ware

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Mary S.
09/2013
5.0
computer repair
  + -1 more
Very happy with the service! He arrived promptly, was very courteous and was able to solve everything very quickly. Very reasonable prices. The places we have used in the past were never this quick and sometimes never solved the problems, leaving us with a bill and the original problems. Will definitely call Computer Guys back every time we need service!
Description of Work: Checked for problems with connectivity, tuned up two computers, assisted with online storage issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Sally K.
08/2013
5.0
computer repair
  + -1 more
Ispent more than 3 hours and several calls to ATT to do this myself. Adrian did it all in 35 minutes
Description of Work: Installed new modem/router and connected TV's, I pad, I phone, apple TV and Netflix

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Sherman E.
06/2013
5.0
computer repair
  + -1 more
When I went to pick up the computer, the day after I dropped it off, they were honest and told me the problem was very minor and did not charge me.
Description of Work: The laptop computer was over heating and shutting down after about 20 minutes. I brought the computer in for repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neil S.
05/2013
5.0
computer repair
  + -1 more
CGOC responded quickly to our problem. They sent one person and ended up bring in a second for a short period to do additional line checking. They were professional, courteous and prompt. But most important, they figured out where the problem was so that it could be fixed.
Description of Work: We were having network problems secondary to AT&T messing up our internet lines. After AT&T replaced our connection equipment several times we still couldn't get the network communicating properly. CGOC found a way around the problem and got us back up and running.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ROBERT C.
05/2013
4.0
computer repair
  + -1 more
They were very courteous. They did exactly what I asked them to do and when it did not work they were more than happy to make it work.
Description of Work: I used Computer Guys of Orange County to clean up my computer and install Windows 8 and when it did not work they uninstalled it and reinstalled Window 7.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Tony R.
05/2013
5.0
computer repair
  + -1 more
The service was awesome. It was very good. They were very professional and on time. The price was reasonable and I got what I paid for.
Description of Work: I used Computer Guys of Orange County to clean and increase the speed on my desktop computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2


Contact information

13444 Newport Ave Ste B, Tustin, CA 92780

https://www.cellphonerepair.com/tustin-ca/

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Website Design & Development,
Electronic Gadget Repair,
Phone Repair,
Screen repair

FAQ

CPR Cell Phone Repair Tustin is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 10:00 AM - 4:00 PM

CPR Cell Phone Repair Tustin accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, CPR Cell Phone Repair Tustin offers free project estimates.
Yes, CPR Cell Phone Repair Tustin offers eco-friendly accreditations.
Yes, CPR Cell Phone Repair Tustin offers a 10% senior discount.
Yes, CPR Cell Phone Repair Tustin offers emergency services.
Yes, CPR Cell Phone Repair Tustin offers warranties.
CPR Cell Phone Repair Tustin offers the following services: CPR Cell Phone Repair Tustin is able to repair electronics with a variety of issues- from cracked touchscreens and water damage to computer tune-ups and more, we have seen it all. Additionally, we offer free repair estimates in-store and online, as well as a limited lifetime warranty on all parts and labor associated with our repairs. If you're in need of a repair in the Orange, Costa Mesa or Greater Tustin area, contact us today!
Ask for details

Contact information

13444 Newport Ave Ste B, Tustin, CA 92780

https://www.cellphonerepair.com/tustin-ca/

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
10:00 AM - 4:00 PM