Cool Air Technologies Inc

I had a good experience with Cool Air Technologies. Bill is very profesional and friendly. I called and he was out here the next day. Gave me a good estimate and we scheduled the work to be done the next week. Workers showed up on time and were profesional and friendly as well. Bob came by to check on work. The work was completed quickly and I am very happy with everything. I would recommend this company to my friends and family. I really appreciate the professionalism.

He was accommodating in scheduling appointment, showed up when he said he would, and performed in a professional manner. We were happy with the experience.

Our appointment time was between 6pm and 8 pm and Bill was here by 6pm. He gave us a lot of tips about how to keep the furnace clean. He even helped us vacuum the pet hair that was sucked in from the previous homeowner's pet. Bill was very thorough with the tune-up. He checked everything to make sure that things are working fine. I was really impressed when he took off his shoes off before he went upstairs to check on our vents without being asked. Our second level is all carpet and being Asian, we don't wear shoes inside the house. Overall, we are very happy with the service. Bill was professional, friendly, and he did a great job.

Bill called and advised me ahead of time that there would be a charge for his inspection and evaluation. He said that if I hired him to do the work he recommended within a certain amount of time (I forget how long) he would deduct that fee from the final bill. I like this; it was full disclosure at the start. Bill showed up on time and put my mind at ease about what I thought were some large problems. Overall he said there was little that actually needed doing, primarily some sealing in the furnace closet and enlarging the return air opening. He recommended a larger, bar-type grille for the return to improve air flow and reduce noise, and bar-type registers for all ducts to improve air flow there, as well. He said he would be happy to do the work, but that it is a DIY job for those who are handy, and DIY would save me some money. He also said he could buy the grille and registers for me, but that it would be less expensive to buy them myself, and he made recommendations for where I could find them. I like all of this, too; it shows integrity in not trying to sell something I don't need and giving me the DIY option. I would not hesitate to call Bill for any future work, whether it's a tune-up, duct cleaning, or replacement of HVAC equipment in part or full.

First the company didn't even get the fax completed and had to obtain a verbal quote. The quote was for $1600. When I asked if that was with permits, the guy said that permits would be an extra $400. We didn't use this character. Let's be very clear contractors -- The Contractor's Board would not be pleased to hear this kind of behavior. It is incumbent upon the contractor to quote WITH permit and refuse service from the customer demanded no permits. So far, only one of three services on Angie's has worked out...

Bill came and did a very professional job of checking what needed to be done. He found an oil leak and showed me the leak. Other companies that gave me estimates didn't find the leak. He looked at the exhaust pipe on the roof to make sure all was compatible. Our kitchen floor was warm, and I thought it had something to do with the cooling pipes under the floor. Bill said in all his years of experience, he had not seen a case where the floor was warm because of the pipes. He said if anything the floor would be cool, not warm. He was right. Other companies said that they might have to run tubing on the outside of the house because of the cement foundation under the house. Bill said that it was highly unlikely the pipes under the house were leaking, since he found the oil leaks near the heater fan and he believed that was the problem. He was right. The two men who installed the units were friendly and knowledgeable. I believe the man's name is Larry. He was the older gentlemen. Well I have a sink with an industrial size drainage pipe in the laundry room. On the other side of the wall is the AC unit. Larry noticed that the water drainage tube for the AC was getting clogged. It connects to the drainage pipe in the laundry room. If he did not notice it and replace it, the water from the AC unit, due to condensation would back up. This was changed without charge. Bill and Trish are always friendly when I called them.

Bill was great! Great customer service, great quality service, very reasonable price. Bill spent time fixing a poorly designed pipe-line, for a very reasonable price.

I called trish one morning and she was able to get her tech guy (the one in the pictures) out to me that afternoon. He was courteous and prompt as well. Our AC unit wasn't cooling as well as it used to. We decided to have Cooltech come out and do a tune up and see what was wrong with the cooling. Our system was running low on coolant by several pounds and we had it refilled. As a preventative mesaure the guy recommended to add a sealant to seal up any potential leaks/issues that may have caused the coolant to leak out in the first place. Overall the service was quick. Price seemed fair for the coolant, sealant and labor. Overall, I was happy with the services given and our AC now cools the house much faster than it did before.

They did a good job and were very responsive and punctual. I believe that they do quality work. However, I have no idea how fair the price was for their service. Two people did the entire job in about 5 hours. They originally estimated that it would be an 'all day job'. The owner of the company would not tell me how he broke down the labor and materials. I find this to be less than desirable business practice. I have had a decent amount of experience in construction, including building a room addition on a home along with a contractor and subbing out many jobs over the years. It is totally reasonable to know approximately how much a company is making off of you per hour in labor. He had no explanation for not breaking down the price for me except to say that it is 'just the way he does business' and that it was easier for him. And, he mentioned that one doesn't ask a restaurant to break down the ingredient cost on a dish that you order. This is true, although, if a dish in a restaurant were $1800, you bet I'd want to know where the money is going. When I pressed the issue, he said that labor was roughly double the materials. OK, but they worked a five hour day, not an eight hour day. My blind guess (because I have no other choice) is that we paid about $300-600 max for parts in this job. That leaves around $1200-1500 for labor for 2 people for 5 hours of work. I think that is pretty high. Granted, it's the middle of summer and AC companies know that homeowners are desperate. Who knows, maybe the parts were really expensive. But, how would I know because that information was not provided. I have run a few small businesses over the years. I like it best when everyone is very upfront and honest about costs. It just makes the whole transaction better for everyone. I can't help be suspicious if you will not tell a customer how much you charge for labor. Like I said, I think they did quality work. If you don't care how much you pay for a good quality job, I highly recommend them. However, if you want a cost breakdown, I'd suggest looking into other quality companies.

Very responsive. Came later in the day to accomodate our work schedule.

I called Cool Air Technologies to get a quote for inspecting and replacing the ducting underneath our home. The bid turned out to be the most competitive among the others I received and included the most comprehensive work to be completed. Bill (owner) was very pleasant to deal with during the inspection and his deep knowledge base was evident. He did NOT go for the hard sell as just about all other HVAC companies did before him. As such, it was an easy choice to select Cool Air Technologies. Two guys worked on our home, Larry with 22 years of experience and Gary with 28 years. They were very helpful with explaining everything they were doing to both my wife and me. We tend to ask a lot of questions. They finished the job within the time frame initially estimated (one day) and did a great job of cleaning everything up and disposing of all the old ducting. Larry was kind enough to go back under the house and take pictures for me with my camera and showed me everything that he had done. Overall, we are very pleased with our experience with the Cool Air Technologies team. NOTE: Bill had also suggested that we open up another air vent for the furnace in order to make the unit quieter. We took him up on this as it is pretty noisy. After Gary finished up that work the noise level was not changed at all. We brought this up with Larry and he contacted Bill who decided not to charge us for that work. Phenomenal customer service! I highly recommend Cool Air Technologies.

I would give Cool Air Technologies an A+ for a job well done. From the very beginning, they were professional and always happy to answer any concerns that I had on the job. Bill came out and gave me an estimate on the cost of the job and explained to me the details of having a heating unit and air conditioning installed in my home. He explained what I could expect as far as having workers in my home and what they would do to protect my floors and carpets. He said that they would clean up each afternoon before they left for the day and approximately how long the job would take. He was right on everything that he said the job would be. His installers were very polite and knew exactly what they were doing. They were professional and got the job done a few hours a head of time. I am very happy with the work that Cool Air Technologies did in my home. The owner, Bill, came to my house at the end of the job to make sure that everything was done properly and to make sure that all my questions were answered. I would definitely recommend Cool Air Technologies for their heating and air conditioning needs.

Overall, was very satisified with service and price. Being a small shop I could tell they were very busy, but still managed to address all my questions. The only downside, no weekend service. But other than that, outstanding local shop for AC service.

Will definitely use him in the future, and recommend him to my friends!

Great service. We called in late am for a non-working A/C. Bill (owner) called and confirmed arrival time. He arrived about 2pm, spent about 1 hour and fixed the problem. Very friendly and knowledgeable. Would definitely use this company again if needed.

The service was exemplary! Bill, the technician, was on time and called to say exactly when he would arrive. He was friendly and serviced my equipment as if it was his own. He gave great advice on the use and maintenance of all the equipment, and had a very pleasant demeanor. I was also very pleased he was able to address problems that have been unresolved in the past.

I was selling my house and needed an expert to help me with heating repair. My heater is original to the house circa 1962. The technician was knowledgeable about the heater and availability of parts. His expertise helped me in making a good decision about which repairs I was able to accomodate my house buyer with. I will most certainly use this company again for any heating or A/C work I need done. I like working with companies that know their stuff.

Unfortunately we had a carbon monoxide leak that took 2 lives. I initially got Cool Air Tech's info off of the BBB site as I was desperate to find out how the carbon monoxide leak had originated. Bill was very sympathetic and worked quickly to help us out. Even the So Cal Gas Co weren't able to find out anything and were totally incompetent in my opinion. My husband and I felt that we needed our own independent assessment and Bill helped us from start to finish, finding the source of the leak, reporting his findings to the detective, and then replacing our furnace with a new system, making the house safe again. Given the sensitive nature of the situation and our own emotional turmoil, Bill was very professional and also he & his wife Trish are amazing people. They did whatever they could to work quickly and help us investigate what caused the leak. And they were very easy to talk to and explained everything very clearly. They are amazing, trustworthy people and provide excellent service!

I had Cool Air Technologies install Central Air in my home. It is the best experience I have had with a contractor to date. Punctuality is big with me because I hate waiting around for contractors that don't show up. The day we got the estimate Bill arrived not one minute later than I was told he would, and when I scheduled the installation, the installers showed up on time and got to work immediately. The workmanship was solid and they did not leave me a mess to clean up afterwards. I had to go to work before the work really got started, but my wife called me late in the day blown away by how good it looked. And when I got home she was right. I would have zero problem recommending them to anyone I know.

They did a good job. They took care of everything. We had no issues except one minor one where it was blowing air more forceful than our previous one and the noise was a little bit higher so we called them up and they came right back out and lowered the speed of the blower and now everything is fine. It worked well through the winter and hot days. I have no complaints with it. They were all just fine, no problems. I know of kept an eye on things and asked questions. They gave answers and made improvements.

They were fabulous. The guy was absolutely awesome. They were really good. They were wonderful. They had so many great ratings on Angie’s list and it was worth the service call. They were really good. They are great people. I would absolutely recommend them. I would use their services again in the future.

Bill's (the owner) crew arrived as planned and first thing put down tarps over all of the carpet in the areas they would be working. They removed the old unit, and did the full install in about 4 hours. Very nice work, nice people. Walked me through programming the thermostat. Inside and out the installation is clean and shows a great deal of pride on the part of Cool Air. Great job.

Excellent experience with Cool Air Technologies. Their motto is “quality service at fair prices” and that is exactly what you get. They are total professionals, and also very nice people. Bill (the owner) came out for an estimate four days after we called. He arrived on time, thoroughly answered our many questions, and prepared a bid on the spot. We were happy with the price and scheduled the install for the following week. Our installers Larry and Richard also arrived on time and were extremely hard working, efficient, and careful with our home. They did a great job with everything, particularly the ductwork in the attic. We are completely satisfied with the work and will definitely be using Cool Air Technologies for all of our future HVAC needs.

Very professional, explained very well status and options for the AC unit, charged a very reasonable price and gave guarantee on the service provided.

The service went very well and the tech called an expert in an area he was not familiar with. This showed me that he was interested in doing the job correctly.