Cool Air Technologies Inc

I called the office at 530 pm on a friday night with an A/C that did not work. Bill was at our house by 10am the next morning and diagnosed the problem within 2 minutes and repaired within 30 minutes. Very professional and timely.

Our central A/C was not doing a great job of cooling the house. I called Cool Air Technologies and left them a message before they opened. The owner's wife, Trish, called me back within 30 minutes. She was very personable and got me on the schedule for the same day. She said her husband Bill, would be the one coming out to look at the A/C and explained that they charge for a service call or waive it if we decide to have any work done at the time of the visit. She also brought up the Angie's List coupon for $20 off without me having to mention it or print it out. Bill called to let me know when he was coming, which was within the quoted time frame. He was professional, polite and personable. He explained everything as he was doing it. He was quick but not rushed and gave me a lot of information about the age, condition and functionality of all of the different parts of the system. He reacharged the system with freon, made adjustments to the air vents and made sure the air flow and temperature were correct. He didn't try to sell me anything I didn't need. I would definitely call them again if needed and would recommend to anyone.

My first appt. was cancelled because they were overwhelmed with emergency calls when the first heat wave hit. Since my case wasn't an emergency, I waited to re-schedule. I had called another company (Dicksons) and they said that I needed a new system for about $5800 and were pressuring me to make a quick decision. I decided to have Cool Air Technologies come out because I wanted a second opinion. Bill said that there was nothing wrong with my AC/heating system and just performed a tune-up which cost $145. I will always use Cool Air Technologies!

Bill was extremely professional - he called ahead of time to tell me when he'd be there and was on time. He arrived in a clean vehicle and dressed clean and professionally. He was very respectful of the interior of the house; careful that his shoes were clean and not placing his tools on the floor. He clearly explained what he was going to do and did exactly what he said. I especially liked that he gave me tips on how to make the system run more efficiently and last longer. He also told me where to get filters for half the cost of Home Depot! What I liked most about Bill is that he didn't try and sell me anything I didn't need. I plan on moving and asked if he serviced the area I'm moving to and not only did he say yes, but he offers a pre-purchase appraisal of the new home's A/C system to make sure that there aren't any large, hidden repairs that could be costly, and thus, allowing me to negotiate any estimated costs from the purchase price. I will highly recommend Bill and Cool Air Technologies to everyone!

This company was wonderful to work with. They were prompt in scheduling an appointment for an estimate and thorough in explaining the work and equipment that was needed when the estimate was done. The installers, Larry and Richard, were exactly on time, were very courteous and also very thorough. They went right to work and were very professional throughout the process. They answered all my questions and gave me some very good tips besides. I can?t say enough nice things about my experience with this company.

He figured out what my husband did wrong on the installation in about one minute. He had everything working and cleaned up in 30 minutes. He was prompt. Would use again.

Amazingly friendly customer service!

I couldn't have asked for this to have gone more smoothly, all work took place on time and exactly as described. Everyone with whom we had contact were very professional, straight-forward, and pleasant. And lastly - the AC really really works for the first time since we've owned the house (7+ years). I can only assume that the furnace will work just as well come next winter :) We pass our city of Anaheim inspection with flying colors after all the work was completed, the inspector indicated that the work had all been done to a very high and acceptable standard. In addition, Bill very graciously paid the home protection policy service call charge when the emergency valve on our fairly new water heater failed. It wasn't 100% clear that this had anything to do with the furnace installation (which was right next to the water heater on an elevated wooden platform), but we were surprised and pleased that Bill assumed responsibility for making this right. As a result of the excellent experience with furnace / AC / duct replacement, as well as the easy / prompt resolution of the water heater issue, I can say without a doubt that I would both recommend and use Cool Air Technologies again without any concerns.

It works perfectly. Experienced installers and work done in one day. I would recommend this company to anyone.

This was one great experience. I have a rental unit which had a furnace that all of the sudden broke down. It had been very cold and the family living there had 3 little boys to keep warm. I called Cool Air Tech to come out and take a look and he was very professional and courteous. Bill came out and took a look and told me that the furnace was busted and went through my options. I decided I wanted the furnace to be replaced and I wanted it done that day because I wanted the family to have heat in such cold weather. Bill did not hestitate to make it happen. Bill immediately got on the phone to find me a furnace and an installer. Bill and his installer were at my property working until the sun went down and got it done. Thanks Bill!

Cool Air Technologies was on time and very professional. They determined the problem that required going to get a new part. They were able to go get the part and finish the job in about 1.5 hours. It was very helpful to have the job done in one visit.

It went well. the gent was to the point but friendly and proceeded to troubleshoot the problems we mentioned.

They by far had the best price, but the service was very inconsistent on who to call. For example id call the installer and get a return call from someone else (his father?) who would then do the service visit. It was a bunch of friendly people, but it made me feel like it was a thrown together operation. I understand there is a company with a similar name that is disputing this report, which is unfortunate, but i'm just reporting what was on my invoice. These folks were based in Huntington Beach, but in defense of the other company these guys seemed to be freelance folks doing something on the side? There was never a receptionist taking calls, it was individual cell phone numbers.

We went to Angie's list and contacted Bill and Trish. Bill came out immediately and was clean, professional and great with our dogs. Without telling him what the other company had recommended he stated that our systems were clean and in excellent condition. He quickly figured out the issue of the system turning itself on and off by itself was a faulty thermostat.. He replaced both at a cost of 290.00. He also told us where to get the filters directly to save money and gave us a MFG rebate coupon that gets us $40.00 back on the Thermostats. We cannot recommend Bill and Trish highly enough for their ethical and professional behavior. Very refreshing in today's world.

It was a pleasure to work with such a nice company!

Very professional. Work was very well done. Technicians were very professional, explained what they were doing and best practices to keep system running in top form. They cleaned up everything when finished. Company is very responsive to questions and makes sure everything works correctly. Great quality checks.

This company understands what it means to provide great service at a fair price. I can't think of any way they could have improved the experience.

The furances in the two condos that we rent were on a saftey recall list. When we bought the second condo late last year and the property report flagged the furnace, the thermostat, and no secondary drain pan. We hired someone else to check out the furnace and replace the thermostat and the only thing he did was take me for $300. While we were working on the thermostat, the tenant in the other unit said his furnace didn't work in his unit. So, I joined Angie's list and found Cool It Tech from the site. Bill came out and said that both furances and thermostats had to go. He gave us an estimate of $2695 for each unit. Two technicians and Bill came out and it only took them about 3 hr to finish a unit. They were very helpful in instructing everyone on how to operate the new thermostat. They check out the A/C unit in both unit and found that condenser pans were rusting and one of them was clogged and the water was spilling out in the attic and through the secondary drain. Cool It Tech quoted us $600 to fabricate a secondary drain pan and clean the drains for both units. They were patient with us about scheduling the work so it didn't distrub our tenant and fit in our work schedule. They came out on 3/2 and it took them about 1.5 hr to do the job.

It took 2 days -- day #1 assessment. Day #2 installation.

From the first call there was quite a bit of time to get them to come out because of workload. When they came out they were on time and efficiently diagnosed the problem and explained everything well. He replaced a blown fuse and checked everything else out as well. Gave us an estimate to replace the system as ours is over twenty years old. No hard sell.

Bill arrived on time, gave me a fair estimate. The installers arrived on time, did a very professional job.

This was the 2nd time I have used Cool Air Technologies, and the service was excellent again. Bill and Trish are both professional, helpful, and friendly. My 25 year old furnace finally gave out, so it was time to replace the entire system. Bill scoped out the system, and recommended an A/C and furnace combo that fit the size of my house and my location; he steered me away from more expensive and less reliable systems. Bill's intstallation team, Larry and Gary, were professional and punctual. They pointed out major degradation in my old ducting, and recommended replacement to get full benefit from the new, more modern equipment. This was also done. Great service!

Called to let us know thy were on their way. Were on time, efficient, friendly and knowledgeable. They were also apologetic for giving us bad news.

Excellent Experience and we highly recommend them! Oh, and a friend called him a few days after us, having gotten an estimate on needed repairs to his system. Bill came out and said that none of the recommended work by the other company way necessary, so they are also honest

Cool Air Technologies is a great company that stands by their work. They came out during the worst heatwave we have had in years but that installed my new AC unit in a single day and it has been working great ever since. They met their schedule and my budget so I was thrilled with the outcome. Even the office staff were friendly, informative and very caring. They called to ensure all was working well. i felt like I had made a new friend. I recommend them for anyone who needs AC or furnace work. They left the work area cleaner than when they started and they explained everything to me so I could actually understand the problems. I had issues with my duct work throughout the house as well and they corrected all of that. They are the best!