Cool Air Technologies Inc

We noticed our A/C was blowing out room temperature air. I called Cool Air Technologies and spoke to Trish. She was very friendly and professional. She scheduled Bill to come out the next morning. He arrived on time and diagnosed the problem very quickly. Although he figured out the problem within about 5 minutes, he went ahead and checked some other things on the unit to make sure everything was in good condition. He noticed a potential problem we may have down the road and mentioned it so we would be prepared. Our A/C is 16 years old so it would not surprise me if it's on its last legs. We have used Cool Air Technologies in the past and would definitely call them again in the future.

We did not ever receive a quote or even a follow-up call until we made several calls to them.

The arrived at 8 and left at 3:30pm. Covered the entire floor where they were working for protection. Crew was great. One guy worked in the attic and the other outside. They communicated well to get the job done in one day. They listened and understood all my questions and concerns. Looks great and works better. If, and the word is if I need service under warranty, I well let all know how that goes.

Our AC stopped working in the middle of a heat wave with temperatures over 100 degrees. We called three companies for repair and this company was the only one to return our call. They scheduled us for service the following day. They arrived an hour sooner than scheduled, but Richard (the service technician) said he would wait for us to get home. He was very professional and patient and had the unit running with cool air before he left.

Bill McIntosh, the owner of Cool Air Technologies, arrived on time. I explained the problem and, beginning at the furnace, he tested the unit's components until he found the blown transformer. He told me the cost of replacing it and did so after my okay. He subsequently checked the condenser and repaired the wiring, the cause of the blown transformer. Throughout the process, he was both friendly and professional, explaining the problems and resolutions. He also gave me an honest assessment of my 25 year old condenser, but did not try to sell me a new one. Instead, he told me that I might be able to get a couple more years of service from it. I am happy to recommend Cool Air Technologies to others and they will be my first choose when it comes time to replace/upgrade my HVAC system.

Richard was on time, HONEST, professional and very polite. He went above and beyond to explain everything he was doing and why. I am a Realtor and would recommend him to my clients and friends! Execellent service, thank you! Also Sue in the office was very helful and returned my call right away. Great experience.

They were very knowledgeable and nice. We'd gladly use them again for any AC service we require.

Called back the same day to schedule appointment. Showed up during window promised. Professional and clean. Pricing was OK, but no guarantee on leak repairs.

We had been using another company who we found on Angie's List had a 'B' rating and a lot of 'F's'. On two occasions when doing seasonal maintenance this company had tried to sell some very expensive services. On their last visit they reported the leak and quoted $1695 to repair plus another service for $595. We will not be using the former company again. Important lesson which was reaffirmed by Bill McIntosh------no one can make a living charging $49 or $59 for a 'tune up' or inspection. They will invariably find problems most of which are fictitious and charge big $$$$ to fix these problems. Cool Air charges $85 for a service call which allows them to make a profit without resorting to having to 'invent' unnecessary services. Incidentally they sell "Heil", a little known brand which we had in our former home for 16 years with absolutely zero service calls!

Larry and coworker arrived on time and performed the job quickly and effectively. They explained step by step the process when asked. Very happy overall with their install.

Out of every technician I have ever had work on the house, the Cool Air Technology crew was the most professional I have EVER dealt wit. If I could give them 7 stars I would. They were on time, worked quickly, awesome follow up and all at a very fair price. Ill just leave it at this, to use anyone else for your HVAC needs would be just plain foolish.

Went as expected. Quick, clean, effective.

I did choose them from Angie’s List. I like the way they approached me when they first got out with the information of price. They came here on time. They stayed when the job was done. The furnace works out as they had indicated it would. I thought their service was very professional and they did a good job. I recommended him to other people. The price was higher than my other two resources and I don’t go by price alone but went with whom I thought would do a good job. They are little on the expensive side but they are so much Mercedes and I went with whom I trusted the most.

Bill was great! I called on Monday, he arrived on Tuesday morning as scheduled - even called first to let me know he was on the way. The furnace was a mess! The last owner had big, hairy dogs and did not use a filter (who knew?) Bill removed chunks of gooey hairy stuff and cleaned everything that could be cleaned. Also made sure that the drain was clear, too. He cleaned up everything and instructed me on what size and how to change the filters. He was knowledgeable about the unit and assessed its overall condition as good despite the coil and drain issues we had. He tested everything and was out the door in an hour.

Arrived on time, removed the old Furnace and installed the new Furnace, thermostat and registers as promised.

Provider was very busy due to hot period, but he made time to swing by and promptly diagnose and repair the problem with malfunctioning air conditioner. Did an excellent job in completing the repair quickly and effectively. He is my most trusted provider.

Excellent diagnosis and explained work to be done and options. I felt confident that I was selecting the best and most economical option. I strongly recommend this provider to anyone who is a novice in home repairs. Good honest service.

Called on a Friday to schedule an estimate appointment for Monday. Called me back to confirm before coming over. 2 people came over and took a loot around. Told me what I had (40+ year old fiber-board) and gave me an estimate to replace saying they could schedule me this week. I thanked them, asked them to give me a day and I'll let them know. Meanwhile, I called a few other places, most I couldn't get a real person. Another told me they didn't make appointments and another person would have to call back. That first impression is so important and that didn't impress me. I called Bill on Tuesday, asked he could do it Friday. He had to check his calendar, called me back and left a voice mail stating Friday is good. They arrived early before 8am, their scheduled time, and immediately went to work. They explained everything they were doing, asked about the placement of the new vents, and showed me what they were installing. I could tell by how dusty they were coming down from the attic how dirty the old ducts were. They took about 5 hours for the entire project. Were super respectful, easy to talk too, and most of, respected my dog that was a little nervous about all the action going on. The clean up was as if they were never here, except for the closest I had to clear out so they could access the attic. The new vents look as if they were then when they place was built 40 years ago. Before they left, I asked them a couple questions about my furnace and maintenance frequency. Unlike others, they did NOT push a maintenance agreement on me, or even talk about one! When we talking about filters, they seemed perfectly OK that I was ordering online, admitting it's less expensive, and gave me realist expectations of my unit. Highly recommended!

I called for a quote on a Thursday and Bill arrived the next morning. He was right on time, walked me through my options and gave me his recommendations. I received a total of three quotes and decided to go with Bill and his team based upon their responsiveness, overall price and reputation. I sent an email on a Saturday advising them I wish to replace and request their services. The unit was replaced in four business days. On the day of the installation, Bill arrived with is team (Larry and Richard) right on time and they were able to answer all of my questions. The instal took about 4-5 hours and the Larry and Richard were great folks. They were friendly, professional and knowledgeable. They made sure that I was satisfied with all of the services and left my home just as it was, prior to arriving. I paid exactly what I was quoted and I am extremely happy. I am certain that I made the right choice.

Called on Monday 1//6 and left voicemail that I wanted to schedule a service call for someone to look at my furnace that was not lighting up intermittently. Received a call back about 20 minutes later from Trish. Briefly discussed problem and scheduled for someone to come out Wednesday morning, 1/8. On Wednesday morning at around 8:30 am got a call from Bill telling me that he would be out later in the morning and would give me a call about 30 minutes before his arrival. Around 10:30 am, Bill called again and said he would be there in about 30 minutes. Bill arrived around 11 am, I briefly explained the problem and showed him where the access to the furnace was in the attic. He spent about 20 minutes up in the attic. When he came down, he said the heat sensor was very dirty... he cleaned it off and said we should be good to go. He said he would charge me $100 ( after a $20 discount for mentioning that I found him on Angies List). Bill was very professional and personable guy. Felt very confident that he was being very honest with me and not just trying to get me to do things that I didn't need done. Would definitely recommend him for any Heating and A/C work.

From the start, Bill, his wife, and his team were all excellent. Very competitive bid, super friendly, helpful, courteous, clean, prompt efficient. Yes, all good! We had quite a few similar HVAC companies come out to provide bids. He ended up being both the least expensive, but while offering great service, great quality and a well done job. They included new registers, increased the plenum, I'm sure I missing something...all this to say it appears they were thorough and got the job done in about than 4 or 5 hours.

replace two heating/air conditioning programmable thermostats

Larry and Richard handled the entire demo and installation of our new HVAC system. This was a two and half day process and they completed the work on time as described. They were always on time and always came prepared with the required materials and hardware. They were very careful to maintain a clean work site and made sure all of our hardwood floors were protected during construction. The finish quality of the work was exceptional. They took the extra time to caulk and clean all new connections and made sure the finish quality matched the originals. They added a disconnect box at the outdoor air chiller for added safety. At completion, they walked the entire system with me to make sure I was satisfied with the workmanship at every location. Larry spent time going over the operation of the system including both heat and air and included a programming training session for the thermostat. He also went through an explanation of how the system should sound during operation as it is MUCH quieter than our previous 40 year old system. Bill, the owner of Cool Air Technologies is Old School. He exhibits integrity and honesty in his quotation process and is NOT a high pressure salesman. It's all fact based information and you sense the confidence in his presentation. I can see why Cool Air has so many positive reviews. Trish runs the office and was very responsive to questions and scheduling. We are very Happy customers !

I called on Wednesday and told Bill my furnace was not coming on. I was informed of the service call charge but the charge is waived if Bill fixes the problem. I was able to schedule an appointment for the next day and was given a four hour window. Bill called before he came and he came within the four hour window. Bill analyzed the problem and determined the furnace interface board was bad. Bill presented the options for fixing the problem. He left and returned with a new interface board, installed it and verified that the furnace was working correctly. Bill was pleasant, knowledgeable, honest and fixed my heating problem in a timely matter. The cost was reasonable and I am happy with his service. I would recommend Cool Air Technologies.

We noticed our A/C was not working properly. I called Cool Air Technologies and spoke to Trish. She was very friendly and professional. She said Bill happened to be in our area on another job and would be able to come by that same day. He came within an hour and diagnosed the problem right away. He replaced the capacitor and gave us some very helpful advice on how to maintain our A/C units to prolong their lives. Our A/C unit is running again and we are happy customers. Thank you Bill and Trish!