They were very knowledgeable. The person was quick to show me what it was and showed me some samples. He gave me some indication of what the pricing would be. Then he gave me a whole list of contactors that could do the job. They have a lot of inventory. I have got a lot of things to look at and choose from. The person that I dealt with was pretty knowledgeable. He was an older gentleman. He was very approachable, very warm and more than anxious to help. There was no pressure on trying to sell me anything. I didn't look at comparable pricing. Responsiveness was fine and there was no problem with it.
Description of Work: I went to Rock Garden a couple of times for advice. I was trying to find out what the rock was in my hallway because I was thinking of putting it through the rest of my house. I was looking for slate for the flooring.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sue W.
10/2013
5.0
pavers, gravel, landscaping
+ 0 more
It was the best home improvement experience that we ever have. We have absolutely nothing bad to say about them. The guy delivered the material ( It has been four months, and I should have write down his name.) was so professional and highly skilled. He drove his three wheels all wheel-drive peggysue and moved material through very tight space and uneven dirt surface. We were so amazed by his equipment and skills. He was extremely accommodated to where we need to place those materials. We ordered a lot of material, and there was no mistakes in our orders. It was very easy to order over the phone. They all tried to help as much as they can. We have owned our tahoe home over ten years now, and it has not been easy to find good contractors for our vacation home in Tahoe. This is the first time that we feel really confident and comfortable about a company in this area.
Description of Work: We ordered natural stones, gravel and retaining wall stones from them. They helped us to estimate the amount material that we need based on our measurements. They delivered everything right to the spots where we need them and saved us a lot of labor to move them around.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Linda G.
08/2011
5.0
ceramic tile, flooring contractor
+ 0 more
We special-ordered porcelain with a slate look. It arrived on time, exactly what we ordered.
Description of Work: Purchased tile for mudroom floor - they have a nice selection of various types of tile and stone.
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Service Categories
Stone and Gravel,
Landscaping,
Flooring Sales and Installation,
Ceramic Tile,
Pavers and Hardscaping
FAQ
ROCK GARDEN is currently rated 5 overall out of 5.
No, ROCK GARDEN does not offer free project estimates.
No, ROCK GARDEN does not offer eco-friendly accreditations.
No, ROCK GARDEN does not offer a senior discount.
No, ROCK GARDEN does not offer emergency services.