After receiving information on what they charge along with the difficulty getting a return response, I have decided to go with a different company.
Description of Work: Had difficulty getting a service request call returned. It took several attempts over 3 days before I received a response.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
3.0
Mila A.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Service was good, prompt and I am very happy with them.
Description of Work: Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert G.
11/2015
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They came out to give us a quote to replace an air conditioning system. They promised to have a quote to us the following week. Weeks went by and they did not return calls. I finally spoke with Scott Rusher who said they were extremely busy, but would have a quote to us no later than the following week. Several weeks have gone by since then and they never responded.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Darrin S.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Scott Rusher and his team are great.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia S.
08/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: New heating system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
David Chad D.
07/2009
1.0
heating & air conditioning/hvac
+ -1 more
Badly.
Description of Work: Did not complete work and refused a discount..
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
BOB B.
08/2008
4.0
heating & air conditioning/hvac
+ -1 more
Rusher Air's work was pretty average, they treated me excellently. They were polite and nice. Whenever we had a problem they dealt with it politely. They were slow and the system is still not complete.
Description of Work: They came to our home and did our heating and air conditioning.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$90,000
JAY K.
10/2007
5.0
heating & air conditioning/hvac
+ -1 more
Great work. Sales and work personnel were very professional. Recommend them highly.
Description of Work: Added air conditioning to existing heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
BOB L.
03/2006
1.0
heating & air conditioning/hvac
+ -1 more
THEY NEVER RETURNED ANY OF MY CALLS!
Description of Work: HEATER NOT WORKING.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
JOHN D.
09/2005
5.0
heating & air conditioning/hvac
+ -1 more
THIS WAS MY SECOND EXPERIENCE WITH RUSHER AIR CONDITIONING. MY FIRST JOB WAS THE SMALL TASK OF RELOCATING AN AIR CONDITIONING COMPRESSOR. I WAS SO PLEASED WITH THE ATTITUDE OF THE TECHNICIAN THAT I CALLED THIS FAMILY-OWNED BUSINESS WHEN I NEEDED A NEW FURNACE. ALTHOUGH THEY USE UNION WORKERS, THEY HAD THE LOWEST BID AMONG THE THREE BUSINESSES I CONTACTED. THE CREW ARRIVED ON TIME TO BEGIN DISMANTLING THE OLD FURNACE. REINFORCEMENTS ARRIVED TWO HOURS LATER TO HELP REMOVE THE OLD FURNACE and INSTALL THE NEW ONE. THEY LEFT and THE ORIGINAL CREW COMPLETED THE INSTALLATION. AT ONE POINT A CUSTOM ADAPTER NEEDED TO BE FABRICATED, SO THE INSTALLER CALLED IN THE MEASUREMENTS and THE ASSEMBLY WAS DELIVERED WITHIN AN HOUR. THE EXPERIENCE and PROFESSIONALISM OF THE RUSHER AIR TECHNICIANS WAS CLEARLY EVIDENT. THEY KNEW WHAT THEY WERE DOING. I HIGHLY RECOMMEND RUSHER AIR CONDITIONING.
Description of Work: INSTALLATION OF NEW FORCED AIR FURNACE & CUSTOM DUCTWORK. WORK INCLUDED REMOVAL OF OLD FURNACE, INSTALLATION OF REPLACEMENT UNIT, & FABRICATION & INSTALLATION OF CUSTOM DUCTWORK & MANUAL DAMPER SYSTEM TO ACHIEVE BETTER AIRFLOW IN A TWO-STORY HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
08/2005
5.0
heating & air conditioning/hvac
+ -1 more
THEY WERE VERY GOOD. THE GUY THAT CAME OUT TO LOOK AT THE PRESENT HEATER WAS VERY SHARP. HE DIDN'T WASTE ANY TIME. HE GAVE A DIAGNOSTIC AND TOLD ME THAT THE OLD HEATER WAS SHOT. HE GAVE ME A DATE AND TIME, AND HE SHOWED UP ON THAT DATE WITH THE NEW EQUIPMENT. IN ABOUT 2 HOURS IT WAS UP AND WORKING, AND THERE WAS NO EXTRA CHARGE. THEY CHANGED OUR OLD THERMOSTAT FOR FREE.
Description of Work: THEY TOOK OUT THE OLD HEATING ELEMENT AND PUT IN ANOTHER. THEY ALSO WORKED ON THE DUCTS UNDER THE HOUSE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing
FAQ
RUSHER AIR CONDITIONING is currently rated 4.2 overall out of 5.
No, RUSHER AIR CONDITIONING does not offer free project estimates.
No, RUSHER AIR CONDITIONING does not offer eco-friendly accreditations.
No, RUSHER AIR CONDITIONING does not offer a senior discount.
No, RUSHER AIR CONDITIONING does not offer emergency services.
No, RUSHER AIR CONDITIONING does not offer warranties.
RUSHER AIR CONDITIONING offers the following services: HEATING AND A/C SERVICES.