Mitigation Inc

they came and stayed late trying to find the leak, came back with specialized equipment and found the leak. YEAH. it is now fixed, clean work, no necessary damage. they even worked with me on the cost.

WOW what a horrible experience. I thought i might have mold growing in my crawl space so i called several people from AL. I scheduled Travis to come out as he said he would inspect and recommend clean up and all relayed work if needed. His guy, Jose, showed up. Nice guy. He asked whete the mold was and i answered, "that's why i called yoy guys!" I suspect under the house so please check under the entire crawl space, which he did. When he came back or from under the house i asked if we had mold and he immediately answered " NO". Great sigh of relief for me. A couple of days later i get s call from Travis - he is totally self centered and self serving BTW - and he said we had mild under the house and specifically the kitchen area. We would need to treat out the cabinetry, and if we were lucky we could save the stone. The demo and clean up would cost 3500 and they're is no telling what the rebuild would cost. WAIT A MINUTE! YOUR GIT TOLD ME THERE WAS NO MOLD! ! He can makes this assessment without even coming to the house, no pics no nothing to back this. I told him i was going to do my due diligence before making a decision, and that's when the attitude really came on. I called 2 other inspection companies, ONLY INSPECTION NOT GEN CONTRACTORS and they both agreed with José's assessment of no Mold. When Travis called back a few days later told him of these events and he said (with a ****** attitude) i was hoping you'd say that. At thisn point i wad done with him and sent him on his way. Bottom line, if yoy think you have mold call someone that will do a visual inspection and a air and swab treat if something looks suspect. DON'T CALL A GC. Their motivation is not aligned with yours, and in Travis' case IMHO - he tries to intimidate you into submission. Not a good experience, stay away!

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All the details are stated in what the provider did.

I called to schedule an evaluation and that process went well but they did not show up for the appointment three days later and never made contact to apologize or reschedule. Not how I would run a business and I will not be chasing them down. On to the next provider on the list.

I called Mitigation, Inc. at 8 pm one night after finding water on my kitchen floor. Wherever I stood in my kitchen, I noticed water coming up through the grout lines. I spoke with Travis, the president of the company, on the phone and he had few workers at my house by 9 o'clock that night. From the first contact, I was impressed with their professionalism. The two guys that showed up at my house were very courteous, professional, and evidently experienced. They didn't waste anytime setting up the initial mitigation process and managed to answer all my questions to my satisfaction before leaving in a few hours. The next day, Travis came over to explain the process of restoring my home to original condition. I knew I've called the right person for the job and felt lucky to have his company handle the insurance matters; I learned that Mitigation, Inc. has over 30 years of experience in this field of business. As with any construction, I also had a few issues with the work. But to my surprise, every time I've mentioned the problems to Travis, it was taken care of without any noticeable displeasure from him or his employees. It was a very refreshing experience as I've had unpleasant experiences with other contractors in the past. Though I was initially hesitant about recruiting the services of Mitigation Inc., I have to say that I'm overall pleased with my experience with Travis and his crew. They were timely, professional, and courteous, and I could not be more satisfied by the end result. Thank you Mitigation, Inc. and Travis for all the hard work. The end results are great and above my expectation. Great job! You have a customer for life! Moon K. Song

I had heard water running even after shutting off the water to the house, so I called the DWP to see if it was in their system. The DWP came out on Saturday afternoon and they told me that the leak was somewhere between their meter box and the house water shutoff valve, so it was my responsibility to fix it. The DWP tried to identify the location of the leak, but couldn't as they didn't have the proper equipment. So, I called Mitigation on Saturday and they scheduled the leak detection/repair for the following day, Sunday. Travis the scheduler/supervisor, was professional and delivered what he promised-- excellent service and quality work at a reasonable and competitive price. Daniel and Alfredo, the craftsmen, showed up exactly on time and were very courteous and explained to me everything they were going to do to find the leak. They quickly gained my trust as I watched them identify where the leak was using their sonar equipment. Once the leak was found (fortunately it wasn't under the sidewalk or driveway), they showed me the leak. Daniel corresponded with Travis, explaining what it would take to repair the leak and then Travis and I agreed on a price. They said their repair would be guaranteed also for at least one year. Daniel and Alfredo did have to dig up lots of dirt and mud to get at the leak and they were very careful to keep the dirt on plastic and keep the work area immaculate. Then, they set to work to cut out the appropriate sections of pipe and solder the new connections. I watched a little of this work going on from my window and I could tell they were very focused and diligent. After finishing repairing the leak, they went for a dinner break and came back to make sure everything was good before covering the pipe and refilling the hole. They left the worksite perfectly clean and no one could tell that a major repair had just be done. I could tell that both Daniel and Alfredo took real pride in their craft and enjoy their job. They have the skills, equipment and attitude that isn't seen as much as we would like these days. Bottom line, Mitigation saved the day! I will never use any other plumber but them for future jobs. Thank you, Mitigation!

First they detected the broken pipe and repaired it. Then they tested for water damage and mold. They sealed off the rooms involved and removed all damaged areas. They had area tested for asbestos and then had proper crew remove it. After testing showed no more asbestos or mold they began restoration of the areas. They handled correspondence with the insurance company for their work. They are very knowledgeable about handling these problems and are very professional tradesmen. I am very happy with everything that they did for us.

Mitigation Inc. promptly responded when I reported evidence of water damage under the kitchen sink. They immediately detected the related broken line as well as additional broken lines under the crawl space. They also detected a large cavity leading to the crawl space. They promptly replaced all broken drainage lines. I advised them that I also had an ongoing problem with leaks in my copper lines. Hence, they repiped the entire house... and at a fair price. This involved knocking out walls and ceilings, and later repairing/repainting them. Also, they installed new fixtures in all the bathrooms and other areas. Then they plugged the aforementioned cavity leading to the crawl space. They worked diligently to get the kitchen work covered by insurance. After that effort proved to be unsuccessful, they gave me a fair uncovered price for the work. Due to my successful experience with Mitigation Inc, I highly recommend them for a variety of your home needs.

The project went well. Mail box columns in our city require a permit and must be built to mandatory specifications. The necessary skills include reinforced foundation, masonry, concrete forms and pours and lath & plaster. Mitigation direct employees were able to expertly handle all of the skills.

Once Mitigation Inc. was on the job, I had confidence in their ability to do the job right. Do call Mitigation Inc. first, don't call anybody else to do the job.