Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

ADT Security Services

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

151 years of trusted experience
Emergency Services Offered

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Free Estimates
Yes
Senior Discount

10 -20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.050 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
22%
3
8%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.3
value
3.7
professionalism
4.3
responsiveness
4.1
punctuality
4.4
Showing 26-50 of 50 reviews

Roger and Cynthia Di P.
12/2014
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Monika W.
07/2014
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$36.99

piely M.
12/2009
3.0
home security systems
  + -1 more
n/a
Description of Work: did not perform

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


09/2005
3.0
home security systems
  + -1 more
THEIR RESPONSE TO CUSTOMER SERVICE NEEDS WORK, IF IT IS REGARDING MAINTENANCE, IT NEEDS WORK. IT IS GREAT FOR THE MONITORING, BUT THEY KIND OF TAKE THEIR TIME ON THE CUSTOMER SERVICE. THEY ARE EXPENSIVE.
Description of Work: IT WAS THE INSTALLATION OF THE SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$800

09/2005
4.0
home security systems
  + -1 more
IT WAS A B OVERALL. I THINK THEIR RESPONSE TO THE ALARM COMING OUT IS NOT QUITE AS QUICK AS I WOULD LIKE IT TO BE.
Description of Work: THE ALARM ON ONE OF THE WINDOWS BECAME INACTIVE. THE TECHNICIAN CAME OUT AND FIXED IT.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

ILENE C.
09/2005
1.0
home security systems
  + -1 more
THE BATTERIES RAN OUT AND IT WAS SUPPOSED TO LAST SEVEN YEARS. IT DIDN'T AND IT COST US MONEY. NOTHING WORKS, AND THE BATTERIES ARE DEAD ON ALL THE SYSTEMS. NOW WE'RE LOOKING FOR A SERVICE THAT WILL WORK NICELY.
Description of Work: IT IS A WIRELESS SYSTEM ON MY WINDOWS.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$35

DEBBIE S.
09/2005
5.0
home security systems
  + -1 more
THE TECHNICIAN WAS COURTEOUS AND HELPFUL. HE SHOWED ME WHY MY ALARM SYSTEM WAS NOT WORKING IN SEVERAL AREAS. HE REPLACED THE AREAS WHICH HAD DEFECTIVE WIRING WITH WIRELESS SENSORS.
Description of Work: I HAD SEVERAL OF MY EXISTING ALARMS ON DOWNSTAIRS WINDOWS REPLACED WITH WIRELESS UNITS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$415

08/2005
5.0
home security systems
  + -1 more
THEY WERE VERY PROFESSIONAL. THEY WERE VERY RESPONSIVE. THEY HELPED ME OUT, SINCE I DID NOT KNOW HOW TO USE IT. THEY WERE REALLY NEAT AND DID A GOOD JOB.
Description of Work: THEY INSTALLED AN ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Curtis & Wendy N.
08/2005
4.0
home security systems
  + -1 more
I STARTED OUT WITH ONE COMPANY YEARS AGO, AND THEY KEEP SELLING TO OTHER COMPANIES. I'M WITH ADT NOW BECAUSE THEY SEEM TO BE TREATING ME AS A LONG TIME CUSTOMER EVEN THOUGH THEY JUST BOUGHT OUT THE OTHER COMPANY. IT'S OKAY.
Description of Work: THEY REPAIRED THE SMOKE DETECTOR BECAUSE IT KEPT GIVING FALSE ALARMS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$100

LISA H.
08/2005
5.0
home security systems
  + -1 more
I WAS REALLY PLEASED WITH THE SERVICE. THE SALES PERSON EXPLAINED THE IMPORTANCE OF HAVING AN ALARM SYSTEM AND HE WENT STEP BY STEP TO EXPLAIN HOW THE SYSTEM WORKS. I WAS PLEASED WITH THE WORK.
Description of Work: I HAD AN ALARM SYSTEM PLACED IN OUR HOME TO PROTECT MY HOME AND MY FAMILY FROM HOME INVASIONS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2005
4.0
home security systems
  + -1 more
SO FAR, SO GOOD. I HAVEN'T HAD THAT MUCH EXPERIENCE WITH THEM AS IT HAS ONLY BEEN IN FOR THREE MONTHS OR SO. SO FAR, IT'S BEEN GOOD BUT THE LONG-RUN OVERALL I DON'T HAVE ANYTHING TO COMPARE IT WITH. THEY HAVE CALLED TO CHECK AND MAKE SURE THE SYSTEM WAS WORKING PROPERLY SO THEY HAVE DONE FOLLOW-UP WORK.
Description of Work: INSTALLATION OF ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

08/2005
4.0
home security systems
  + -1 more
OVERALL IT IS PRETTY GOOD. I WISH THEY WOULD STOP SELLING THEMSELVES TO OTHER COMPANIES. THE PRICES ARE TOO HIGH. THEY ARE ALL TOO HIGH AS FAR THOSE COMPANIES GO.
Description of Work: THEY HAD TO REPLACE PART OF THE SYSTEM TO KEEP IT WORKING.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

08/2005
5.0
home security systems
  + -1 more
WE RECENTLY HAD IT INSTALLED BECAUSE WE REMODELED. THEY WERE POLITE AND COURTEOUS. THEY CAME AND INSTALLED THE BOX AND BATTERY AND THE KEY PADS. NOW THEY JUST COME IF THE ALARM RINGS. WE CALL AND GIVE THEM A PASSWORD.
Description of Work: ALARM SERVICE WORK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34

07/2005
5.0
home security systems
  + -1 more
THERE IS ONE FELLOW NAMED DON, HE DOES A VERY GOOD JOB AND IS VERY PLEASANT. HE CALLS ME AND TELLS ME WHEN HE WILL BE OUT AND HE IS THERE WITHIN THE SPECIFIED TIME. IT IS VERY SIMPLE.
Description of Work: IT'S THE TYPE THAT IT HAS SOMETHING ON EVERY WINDOW, AND ONCE AND A WHILE THEY NEED TO CHANGE THE BATTERIES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

DAVE I.
07/2005
1.0
home security systems
  + -1 more
IT'S JUST A "C." THEY'RE AVERAGE, THAT'S ALL. THEY REALLY DON'T CARE. THEY JUST PUT THEIR DEAL IN AND CHARGE WHAT THEY CAN AND THAT'S IT. THEY ARE NORMAL. THEY'RE GOOD AT TAKING THE MONEY OUT OF MY BANK ACCOUNT EVERY MONTH. THEY'RE PUNCTUAL WHEN IT COMES TO THAT.
Description of Work: THEY INSTALLED AN ALARM SYSTEM. THEY PUT SENSORS ON ALL THE DOORS AND WINDOWS AND PUT IN A MOTION DETECTOR AND A FIRE DETECTOR.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0

Yes, I recommend this pro
$30

07/2005
4.0
home security systems
  + -1 more
I THINK THEY HAVE BEEN THERE CONSISTENTLY. THEY HELD UP TO WHAT THEY SAY THEY WOULD DO. WHEN THE ALARM WENT OFF FOR FALSE REASONS, THEY ALWAYS LOCATED ME BY CELL PHONE OR WHATEVER.
Description of Work: THEY MONITOR THE ALARMS FOR THE HOUSE

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Tim M.
07/2005
4.0
home security systems
  + -1 more
THEY WERE PROFESSIONAL AND RELIABLE BUT WAY TOO EXPENSIVE. I FELT SATISFIED WITH THE QUALITY OF THE WORK THAT THEY DID. THE PEOPLE WHO DID THE WORK SEEMED VERY EXPERIENCED. THEY SEEMED CONFIDENT.
Description of Work: WE WERE HAVING ALARM PROBLEMS, SO IT WAS A REPAIR.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$150

07/2005
5.0
home security systems
  + -1 more
THEY HAVE ALWAYS BEEN VERY NICE AND HELPFUL. THEY HAVE EVEN SAID I COULD HAVE DONE SOME OF THE WORK MYSELF TO SAVE ME MONEY BUT I HAD THEM DO IT TO BE SURE.
Description of Work: THE ALARMS WERE ADJUSTED FOLLOWING A REMODELING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

07/2005
5.0
home security systems
  + -1 more
IT TAKES A COUPLE HOURS AND THE BATTERIES NEEDED TO BE REPLACED EVERY FEW YEARS AND THEY REPLACED THEM. THAT COMPANY DOES AN EXCELLENT JOB AND IF I HAVE A QUESTION TO ASK THEY ARE ALWAYS AVAILABLE TO ANSWER MY QUESTIONS.
Description of Work: SOME ALARMS WEREN'T WORKING, I CALLED AND THEY FIXED THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

07/2005
5.0
home security systems
  + -1 more
ITS OKAY. THE SYSTEM CONTINUES TO WORK. THEIR RESPONSE WHEN THE ALARM HAS GONE OFF HAS BEEN VERY, VERY PROMPT. WHEN WE HAVE REPAIRS ON THE SYSTEM, THEY ARE HERE TO ATTENDED TO IT IMMEDIATELY.
Description of Work: THEY MONITOR AND THEY RESPOND WHEN THE ALARM GOES OFF.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

KALVIN L.
07/2005
5.0
home security systems
  + -1 more
FOR THE AMOUNT THAT THEY CHARGED, TYCO MANAGED TO INSTALL OUR SECURITY SYSTEM QUICKLY AND EFFICIENTLY. THEIR RESPONSIVENESS AND COURTESY IN CONSIDERING OUR NEEDS AND WISHES ARE DEFINITELY HIGHLIGHTS OF THIS COMPANY'S SERVICE.
Description of Work: WE HIRED THIS COMPANY TO INSTALL FOR US A NEW SECURITY/ALARM SYSTEM IN OUR HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

GERALDINE C.
07/2005
5.0
home security systems
  + -1 more
WE HAVE HAD OUR ALARM SYSTEM GO OFF FOR SOME ODD REASON AND ADT WILL CALL US PROMPTLY TO MAKE SURE EVERYTHING IS ALL RIGHT. IF THEY CAN'T REACH US THEY WILL CALL A SECOND PARTY. I FEEL SAFE WHEN I AM ALONE IN THE HOUSE.
Description of Work: WE HAVE A SECURITY SYSTEM WHICH ADT MONITORS EVERY MONTH. THEY WILL COME OUT WHEN YOUR SYSTEM FAILS OR GOES OFF.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32.28

VIRGINIA F.
01/2005
4.0
home security systems
  + -1 more
THEIR REPRESENTATIVE WAS VERY PROFESSIONAL. THEIR PRICES WERE COMPETITIVE AND THEY HAVE CALLED BACK SEVERAL TIMES TO CHECK THAT THE SYSTEM IS UP AND RUNNING CORRECTLY.
Description of Work: INSTALLED HOME ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

KELLY O.
12/2004
4.0
home security systems
  + -1 more
THE INSTALLER WAS PUNCTUAL AND CLEARLY EXPLAINED TO US HOW THE SYSTEM WORKED. HE WAS VERY FRIENDLY AND GOT THE JOB COMPLETED QUICKLY.
Description of Work: THE COMPANY INSTALLED A SECURITY SYSTEM IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

VANESSA D.
11/2004
5.0
home security systems
  + -1 more
THE COMPANY OFFERS GOOD INSTALLATION. THEY ARE VERY RESPONSIVE AND ANSWER QUESTIONS EFFECTIVELY.
Description of Work: THE COMPANY INSTALLED AND MAINTAINED A HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services is currently rated 4 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ADT Security Services offers free project estimates.
No, ADT Security Services does not offer eco-friendly accreditations.
No, ADT Security Services does not offer a senior discount.
Yes, ADT Security Services offers emergency services.
No, ADT Security Services does not offer warranties.
ADT Security Services offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM