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Mission Maids

House Cleaning, Floor Cleaning and Waxing, Pressure Washing,

About us

Mission Maids is a reputable domestic referral agency for housekeeping services that has been serving customers since 1987 and has a proven track-record in quality, security and service. In addition to being trained and experienced, all Mission Maids Independent Certified Housekeepers are required to pass a background check prior to being hired. Mission Maids uses environmentally friendly cleaning supplies and the housekeepers carry their own equipment. Let Mission Maids Certified Housekeepers do the work for you! Mission Maids offers maid service and house cleaning services that you can trust. Because we screen all of our registered housekeepers before we certify them to become Mission Maids Certified Housekeepers, we make selecting a maid or housekeeper easy and worry-free. Our professional, independent Certified Housekeepers provide you with a thorough house or office cleaning that is customized to meet your specific needs. You direct your Mission Maids Certified Housekeeper so that your housekeeper cleans to your complete satisfaction.

Business highlights

38 years of trusted experience

Services we offer

Residential and commercial cleaning, move in & move out, window washing, pressure washing, one time, weekly & bi-weekly.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
29%
3
20%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.2
value
4.0
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 26-35 of 35 reviews

Judy L.
10/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did a good job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Stuart H.
10/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: The work was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marty M.
10/2012
4.0
house cleaning
  + -1 more
They experience was okay.
Description of Work: I hired them for housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rachel F.
06/2010
1.0
house cleaning
  + -1 more
TERRIBLE HORRIBLE
Description of Work: I can't believe Mission maids is on your list. Their employees stole my daughters computer from the closet of my office. I couldn't afford to replace it. She's been without one ever since and she's in high school They thought that there was going to be an open house and by the time I'd notice I couldn't blame them, but they were wrong. The company which is bonded, would not pay for the stolen computer. I filed a police report, I had a detective. The cleaner would not do the lie detecter test. The detective believes they stole the computer,as did the police, but we had no evidence. The company was extremely rude to me and to the detective. Please take them off your list. I can verify everything said. I believe the husband and wife employees are still working for the company. If you have any further questions, you can contact me at my email address and i'll call you back. I can provide the police report that was filed and the detectives name. If you need to reach me, you can email me at rachel.reps@mac.com. I can provide you with my name and phone number at that time. I don't like to give it on this website here Thank you rachel

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

TEVI S.
04/2007
3.0
house cleaning
  + -1 more
Dissatisfied.
Description of Work: I had a pretty bad experience with this company. I was assured over the phone that my 2 bedroom house would take 2 hours to clean. However, when the 2 ladies showed up to do the work, I went through my list of priorities. Believe me, I wasn't asking for a lot, but they both looked at each other like I was asking them to do 5 hours of work in 2 hours. "No, No, we'll need at least 3 hours to do this amount of work," is what I was told. Well at $120 a pop, I told them to just do what they could in 2 hours. I felt like it was a bait and switch operation. Also, the work done was not spectacular. I moved my toaster to the left a bit and OBVIOUSLY it wasn't even moved to clean the counter underneath. I'll just stop there.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$120

CLARA L K.
11/2006
3.0
house cleaning
  + -1 more
They were thorough and we liked their work but I found it $58 per hour for both to be expensive. The next time I will pay someone $10 per hour.
Description of Work: Two cleaning women cleaned a 3 bedroom/3 bathroom house which included windows they could reach.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$346

Response from Mission Maids
ANY COMPANY THAT CHARGES $10 PER HOUR FOR MAIDS IS NOT LICENSED, BONDED OR INSURED. THEY WILL NOT GUARANTEE THEIR WORK, NOR PROVIDE MATERIALS AND EQUIPMENT. I CAN ALSO ASSURE YOU THAT THEY DO NOT HAVE THE MONEY TO PERFORM A BACKGROUND CHECK AT THAT RATE. OUR RATES ARE FAIR, COMPANIES LIKE MOLLY MAIDS, MERRY MAIDS, AMAIDZING, ETC. ALL CHARGE MORE PER HOUR AND HAVE HIGHER MINIMUMS.

SHEILA W.
11/2006
3.0
house cleaning, floor cleaning
  + 0 more
They generally did an outstanding job. The house was truly spotless when they left. When cleaning my marble shower, they used some industrial strength bleach or chlorine that literally REEKED. It was so strong that you can hardly walk into the room. You can't get the odor out, even with spray air fresheners. I called Mission Maids the following afternoon when my bathroom hadn't aired out after 24 hours, and the Manager, Peter, said that they would try to get someone out that evening to get the odor out, but it would probably be the following day. They were booked solid and couldn't get anyone to come back to the house. At the end of the day, this isn't what I call good service. This company is too busy if it takes 48 hours to correct a problem and especially a problem that affects quality of living, at this moment. More than 24 hours after the cleaning crew left, my bathroom still has a VERY strong odor of chlorine bleach. I won't use them again.
Description of Work: They cleaned approx. 3200 sq. feet, included about 1000 sq. feet of wood floors, all kitchen area including floors, stainless steel appliances, oven and countertops, vacuuming of carpets, dusting of all areas, cleaned large all-marble master bath, powder room, bathroom in the office, outdoor furniture, and outdoor kitchen area.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$390

Response from Mission Maids
THERE WAS A PROBLEM WITH SOME ODOR, SHE NOTIFIED US THE FOLLOWING AFTERNOON. WE SENT A TEAM OUT FIRST THING THE NEXT DAY TO FIX THE PROBLEM. WE TRIED TO GET A TEAM OUT TO HER THE SAME DAY, HOWEVER WE WERE COMPLETELY BOOKED AND HAD NO CANCELLATIONS.

ALEXANDRA H.
11/2006
5.0
house cleaning
  + -1 more
Excellent.
Description of Work: Balkina and Ruth cleaned a vacant house so that we could put it up for sale. The house is large 2,400 square feet and is a fixer. So, it was quite a job. They made the house look as good as possible under the circumstances. Parts of it really shone. They came on time and stayed into the evening to make sure that it was done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

MIMI L.
10/2006
4.0
house cleaning
  + -1 more
Punctual, on time, and reasonably price. Waiting window is two hours.
Description of Work: Cleaning bathrooms of a house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$50

09/2005
5.0
house cleaning
  + -1 more
I THINK THAT FOR THEIR PRICE THEY SEND THE RIGHT PEOPLE AND THE RIGHT EQUIPMENT TO DO A HIGH QUALITY JOB. THEY'RE VERY HONEST ABOUT MEETING EXPECTATIONS. THE MAIN OFFICE IS REALLY PROFESSIONAL.
Description of Work: THE BEST THING IS THAT THEY KNOW HOW TO CLEAN MY HARDWOOD FLOORS PERFECTLY. THEY CLEANED OUR HARDWOOD AND MARBLE FLOORS, CLEAN BATHROOMS, DUST FURNITURE AND CLEAN THE KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90
    • 1
    • 2(current)

Contact information

120 North Topanga Canyon Blvd. Suite 105-278, Topanga, CA 90290

www.missionmaids.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Pressure Washing,
Window Cleaning

FAQ

Mission Maids is currently rated 4.1 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Mission Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mission Maids offers free project estimates.
No, Mission Maids does not offer eco-friendly accreditations.
No, Mission Maids does not offer a senior discount.
No, Mission Maids does not offer emergency services.
Yes, Mission Maids offers warranties.
Mission Maids offers the following services: Residential and commercial cleaning, move in & move out, window washing, pressure washing, one time, weekly & bi-weekly.

Contact information

120 North Topanga Canyon Blvd. Suite 105-278, Topanga, CA 90290

www.missionmaids.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM