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Timo's Air Conditioning and Heating Inc

Heating and Air Conditioning, Homebuilders

About us

At Timo's, it's our privilege to partner with you. Bent on exceeding your expectations, our team of HVAC specialists promises customized solutions that are efficient, eco-friendly and competitively priced. Most importantly, we offer prompt estimates, quality service and honest communication-because that's what we want for our family. Many HVAC contractors provide these assurances, but fail on the follow-through. At Timo's, we never forget that you're our first priority.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial air conditioning & heating service, repairs, new installations, and replacements. Also specializing in indoor air quality, attic insulation, and ductless systems.

Services we don't offer

Duct cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
2%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 76-159 of 159 reviews

Carl P.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Joe scheduled me within a day or two of my call. He was also very apologetic when Steve was running a little late. Steve was professional, explained things, answered my many questions and provided me with a minimal cost option for repair. Everything is working fine since Timo's stopped by.
Description of Work: Repaired and serviced furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John K.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Service tech had to comeback twice after first call, to replace another part that was bad.
Description of Work: Air conditioner repair, replace old damaged parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

Jeri R.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went very well! Could not have been a better experience.
Description of Work: Our roof top air conditioning units went out at our condo while we were out of town. I found Timo's on Angie's List and called. They gave me an estimate the next day. The work was done the next week. They did a great job, very professional! Joe Timo made every part of the process seamless and easy. They installed two new units and installed two new thermostats inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

richard G.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
One of the two AC units for the house went out. I called on Tuesday morning and they said they would have someone at my house between 4:30 and 6:00pm that day. The tech arrived at 3:55pm appx. 35 minutes early. He went right to work and explained what he was doing and fixed it in about 45 minutes. Great service, very professional and Honest. Would definately call them again.
Description of Work: The unit needed a new capacitor. Fixed in about 45 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sandra O.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
The overall experience was excellent. The people are easy to work with and care about your concerns.
Description of Work: This family owned business is truly a gem here in the desert. It is obvious that their business has been built on honesty and integrity. I recently needed to have my thermostat replaced. Joey promptly took care of it, arriving on time and not deviating from the price quoted. This company is a rare find. I have definitely said goodbye to the not so scrupulous company I have used in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

Mark L.
07/2012
1.0
heating & air conditioning/hvac
  + -1 more
Based on its #1 for the area Angies List ratings I called for service during the listed business hours when my A/C unit went out on a hot afternoon. The call taker took my information and advised me that a service tech would return my call. Its now close to 4 hours later. Another local company will now get my business. Poor customer service!
Description of Work: Request for servie call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Timo's Air Conditioning and Heating Inc
Member, I sincerely apologize for our staff not getting back to you. The past week has been one of the most hectic since our businesses conception. With multiple trucks running calls into the middle of the night we've been doing our absolute best to accommodate each and every customer. As you can tell from our reviews we rarely fail at exceeding our customers expectations. In the end, we're still human and mistakes are inevitable. If you can please email me and let me know who took your information and at what time/day you called, i would greatly appreciate it. My email is joey (at) timosair (.com).

William H.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
I contacted Joey at Timo Air after looking at the reviews on Angies List. He came to my home and inspected my old system and recommended a Trane Air Condition and heating system. He e-mailed me a proposal and after a week of many questions to him and receiving 3 other local companies proposal I chose Timo Air Conditioning and Heating to install my new system. I felt that their warranty, extended service contact, and his professional handling of all my questions made the difference. Joey and his crew arrived as scheduled and preformed everything and more and completed the work on time. I could not be more please especially today when I received my Electric bill and in was nearly cut in half after only 18 days of the new system. I highly recommend Joey and Timo Air Conditioning and Heating to all. A job well done!!
Description of Work: Joey and his crew installed a Trane Air Conditioner and Furnace (top of the line) into my home replacing my old outdated system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,800

James M.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Contacted Timo four routine maintenance of A/C. Called Monday for a Tuesday appointment which they were able to accomodate. They showed up exactly on time were very professional and courteous. Gave system a thorough inspection and found no problems. Did not try to upsell at all. Done in less than 30 mins. Highly recommend.
Description of Work: Preventive maintenance of A/C unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Daniel M.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
it was and what it would it would cost to fix I told them to go ahead and repair it they returned the next morning and my wife haqd air by noon, and they deducted the service call from the first time, I would highly recommed them to any one, the first two I called all the did was write an invoice and fixed nothing. Thank you Joe (the owner) and steve, good job.Dan
Description of Work: Timo's was great, the first time I called they came right out in the morning and fixed what they thought was the problem and called the next day to follow up and as it turned out it was not fixed, the sent a very nice fellow named steve and he found the problem called me and explained in detail what

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Donald S.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
I got them off Angie’s list. They were on time. They wore booties inside the house which was very respectful of the house. They seemed to be very respectful of all and seemed to know what they were doing.
Description of Work: I use Timo's Air Conditioning & Heating for heating and air conditioning servicing. The last time they came they did a tune up on the heating and the air conditioning device. The technicians that came were Joey and Steven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

SHAWN S.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional. They weren't shady at all. They come in, do the work, give recommendations, and leave.
Description of Work: They provided maintenance to my heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

SHAWN S.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
Stephen was excellent. He communicated what he was doing and why without being prompted. No sleazy tactics "you need this and this". It's nice not to get screwed.
Description of Work: Inspected and serviced furnace, central A/C and evaporative cooler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Eric M.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
I initially contacted Timo's by e-mail to request a quote. Joe Timo responded within a few hours and arranged for a van to come out and inspect the job site in order to provide a quote. The representatives were very friendly and professional and provided what proved to be one of the most reasonable quotes I received. When I mentioned that I had learned of their company through Angie's List they gave me an additional discount. On the installation day they arrived on time and well-prepared. The installation and testing went smoothly for the new mini-split unit. For the swamp cooler they ended up needing to a replace a part of the duct-work that was hidden behind the old swamp cooler equipment. They didn't have the part that day, but called back and rescheduled the installation immediately after the weekend, with no additional charge for replacement of the defective duct-work. Overall I ended up dealing with 6 different people at Timo's, all of whom were professional, courteous and efficient.
Description of Work: Installed mini-split heating/cooling unit in garage. Replaced whole house swamp cooler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Sharon G.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
I'm in the commercial HVAC business in MD., but didn't have any residential contacts in the area for my home in CA. My wife researched Timo's on the Angies List site and based on their very positive ratings we contacted them. Every part of the process was excellent. From the initial contact, response time, diagnosis of the problem, preparation of estimate ( which was fair and competive based on my review with contacts I have in MD.), scheduling of the work, quality of the work, concern and professionalism of the Timo Team, and clean up. I would highly recommend Timo's for any HVAC work. Dave
Description of Work: Replaced my existing furnice and complete AC system equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

Deanna M.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
It is obvious that Timo's takes pride in their work and that they have built the company based on a positive client base. I know that my husband and I would refer them to anyone needing heating and air conditioning services without any reservations. They are outstanding professionals and the highest quality of companies!
Description of Work: My husband and I purchased a mid-century modern home in Palm Springs pending our move from Texas. We received estimates for completely new heating and air conditioning systems as well as having duct work done......and chose Joe Timo's company. He gave us a specific estimate of materials, labor, and cost of the work to be done on the top-of-the line system we chose. Being out-of-state and not knowing anyone, we felt like we had won the HVAC lottery! We were very lucky to have such fine professionals working on our home that were knowledgeable, skilled, efficient, and courteous. They were always prompt and reliable. Joe is very involved in the work and has high expectations of a job well done. Our new systems are working beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Leo and Dennis K.
09/2011
3.0
heating & air conditioning/hvac
  + -1 more
Joe Timo's did not pressure me in anyway to sign a contract. I just could not accept the cost to upgrade to utilize any rebates. It is my personal opinion that contractors feel that rebates are a windfall to new business and are missing the concept overall value to increase there businesses.
Description of Work: REVIEW I SUBMITTED ON 7/17/2011 ("F") Joe Timo's asked me to "RE- Review our negotiation experience: In fairness to the contractor, Joe Tomo's, he did finally contact me. He apparently seen my first review where I gave his company a " F". Not sure if Angie's list provided him with who gave him the ("F") review or he was just able to figure it out based on my comments. I did give him the low review (F) as my review stated, because that was the facts, as I experienced them. Joe Timo's did call me and wanted to question me about my review and explain what he felt happened. I did not particularly like this, however I stand by my review at the time. Joe Timo's advised me that he thought he had e-mailed me a quote, however I never received anything. He eventually sent me another quote and asked me to "Re submit a review", because he wanted to keep a good Angie's record. Timo's did provide me with a quote, however the bid price was to high. I personally felt that any of the Energy Rebates from IID (my Energy Provider) & the Federal Government were offering had been eliminated or absorbed into the overall price. I searched the inter-net to see what the A/C equipment would costs and I could purchase the A/C units cheaper and when you add in the additional labor cost it was just to unrealistic to upgrade. I than decided to calculated the total quote to the overall life of the system (various from 5 to 10 years) and it would take several years beyond the warranty, to ever start to realize any "financial saving". .

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Larry B.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
My building inspector suggested that I needed more freon and Joe advised me that it wasn’t necessary. He went up to the attic and checked the furnace, and advised it wasn’t a necessary repair at this time. I received a reasonable rate for the inspection and service call.
Description of Work: Joe was excellent to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lavonne L.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
I have used them before. They came out with flying colors again. I would highly recommend them.
Description of Work: I used Timo's Air Conditioning and Heating Inc on Saturday to service the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Risa W.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful experience from start to finish. Honest estimate and job well done! The crew was not only timely, but did a remarkable job of leaving the area that they worked in clean and tidy.
Description of Work: Installation of new air conditioner system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Ann W.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Excellent experience. Had just taken possession of a home that was purchased "as is", so really had no idea what to expect in terms of the overall bill of health on the HVAC system. Made an appointment for a Timo's tech to come by and have a look. It was 115 degrees outside and the house was sweltering. Steven and his co-worker had it working in no time. Replaced the thermostat, cleaned out the filters, added freon and gave us his honest opinion on how long it would last and what would need to be done in the future. Prompt, professional, no attempt was made to up sell or stick us with a whole new system. The next day an add'l part went on the fritz and he was out in no time to replace that too. When we're ready to replace the whole thing we won't look any farther.
Description of Work: Evaluated HVAC system, repaired faulty parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

William C.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
He checked out our A/C Unit and gave us the straight skinny! Not what we wanted to hear of course but the truth! He changed the filters and by the next day our home was down to a temperature we could live with.
Description of Work: This was the fourth of July weekend. On Saturday afternoon I called Timo's and two other companies. I still have not heard from the other ones and it is the 4th of July as I write this. An actual friendly person answered the phone and I had a call back from the service Technician within 30 minutes and he arrived to our house within 2 hours. He was very professional and curteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lavonne L.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
He came to the house and did both my condo and my neighbors at the same time. Our units are on the roof so we combined service calls. He came in changed the filter, checked the thermostat, went on the roof and befowe he came back into the house I could feel the cold air coming thru the vents. He put in 3# of freon, only charged me for 2#.Totally unexpected. I have had guys out here before that know you HAVE to have freon and charge alot for it. Not Joe Timo, he knew my situation and had some heart. Like I already said I would use them and recommend them to any one!
Description of Work: They were awsome! Joe was professional, very pleasant, competant, and more than fair on price. I told him my issues, and BINGO,BANGO, it was all done! I will definitely reccomend him to any one that will listen, and in Palm Springs, good A/C guys are hard to come by. Thanks Joe for hooking me up for a cool summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Arnold N.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
I scheduled an air conditioning tune-up for the following Thursday. When I realized that no cold air was coming from my system, I called Timo's to alert them to the new condition of my unit. Although it was on a Sunday and Mother's Day, they said that they would dispatch someone right away. Even though I tried to tell the operator (who turned out to be the daughter of the owner), that I did not have an emergency, she assured me that a technician was in my area and could come over for the standard weekend surcharge of $40. I was really surprised when the owner Joe and his son Joey turned out to be the technicians.
Description of Work: They performed the normal air conditioning tune-up service, and then topped off the refrigerant. They were very efficient and friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$261.5

Risa W.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
The workman arrived EARLY and completed the job with no difficulty! I would highly recommend this company! This is a 10 STAR company!
Description of Work: The workmen called me before they arrived at my house because they were running early! They arrived at my house and explained what the visit would entail. They serviced two air conditioner systems and two swamp coolers. They were courteous and knowledgeable. At no time did I feel like I was not being informed of the cost of their work. They did not have a necessary part for the repair and they called another truck to bring the part so that the job could be completed. This was a positive experience. I would highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Richard H.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
After getting half dozen bids for a complete heating and air conditioning replacement, I found Timo's on Angies List. I emailed them with an estimate request and Joe Timo called me twice the next day looking to meet me for and estimate. After he came to my home, gave me a written estimate that was one of the cheaper estimates I had received, I had him to the complete re-install of my heating and air conditioning system. His staff came out, were very informative and didn't mind me watching them do the replacement or ask questions. I am totally satisfied and feel that I called the right guy after reading all the positive comments about Timo's on Angies List. Even after I voiced a concern about where the existing thermosat was located, Timo's replaced the vent in my family room so it wouldn't blow air on the vent without charging me extra. I feel that Timo's goes above and beyond to do a great job and make the customer happy with the decision to choose Timo's Heating and Air conditioning.
Description of Work: I had Timo's Heating and Air Conditioning replace my exsisting furnace and air conditoning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$4,275

Contact information

72232 Corporate Way, Thousand Palms, CA 92276

http://timos.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
920062
Trade License Locale
California
Trade License Authority
Contractors License Board
Trade License Expiration
07/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Homebuilders

FAQ

Timo's Air Conditioning and Heating Inc is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Timo's Air Conditioning and Heating Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Timo's Air Conditioning and Heating Inc offers free project estimates.
Yes, Timo's Air Conditioning and Heating Inc offers eco-friendly accreditations.
Yes, Timo's Air Conditioning and Heating Inc offers a 10% senior discount.
Yes, Timo's Air Conditioning and Heating Inc offers emergency services.
Yes, Timo's Air Conditioning and Heating Inc offers warranties.
Timo's Air Conditioning and Heating Inc offers the following services: Residential and commercial air conditioning & heating service, repairs, new installations, and replacements. Also specializing in indoor air quality, attic insulation, and ductless systems.
Duct cleaning

Contact information

72232 Corporate Way, Thousand Palms, CA 92276

http://timos.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM