Marble and Granite, Countertops and Backsplashes, Kitchen and Bath Remodeling
About us
MilleStone Marble & Tile, Inc in Thousand Palms, California, cleans, repairs, and restores stone and grout including countertops, flooring, shower walls, furniture, and fireplace surrounds
Description of Work: Polish and seal granite and tavertine. Both kitchen and bathroom look the same or worse than when they began.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0
$1,800
phillip Z.
07/2014
5.0
countertops, marble & granite
 + 0 more
On time arrival for the appointment, very professional and friendly.
Description of Work: Company came out and gave me an estimate for new kitchen counter tops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from MilleStone Marble & Tile, Inc
We appreciate you giving us the opportunity to quote your job and for writing the review. Thank you.
Jesse P.
06/2014
1.0
marble & granite
 + -1 more
My wife and I accepted the quote and went to the place of business to select the countertop. When we arrived, we were told that the actual price would be about $6,900, as there was an error in the calculations. We were also informed that if we wanted anything except the least expensive quartz, the price would be about $7.300.00. The new calculation called for a large increase in labor, to over $5,400 in labor alone. We later purchased the countertop somewhere else for a total cost of about $5,055.
Description of Work: A young may came to our house for a quote and took measurements. I told him I was primarily interested in granite but would consider quartz. We later received a written quote for about $5,500.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
$6,900
Response from MilleStone Marble & Tile, Inc
I did make a mistake on the original proposal, and I sincerely apologize for that. When you showed up, I was reviewing the quote and noticed the error.I am embarrassed about it, to say the least. As far as pricing goes, some materials are more expensive than others, we can't control that. Some companies will be less expensive, but not all of the work is apples to apples. I am truly sorry that this happened and I apologize for your negative experience.
Tabitha D.
03/2014
5.0
countertops, home remodeling, marble & granite
 + 1 more
We hired Millestone purely from all the positive reviews on Angie's List and we couldn't be happier. They were true professionals from start to finish. Mark and Cameron were a pleasure to work with and very patient and helpful as I made my decision on which granite slabs to buy. The install was quick and came out amazing. We have experience with granite kitchens and we feel that the quality of Millestone far surpassed other companies we have used. It all came out so beautifully and professionally. Anyone should hire this company with no second thoughts!
Description of Work: Millestone tore out all the granite tiles from our fairly large kitchen and replaced it with beautiful granite slabs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Mark M.
03/2014
5.0
countertops, marble & granite
 + 0 more
Millestone did a fantastic job on my new granite counter tops. The quality of the work was excellent. They were very easy to work with and very responsive. Most communication was done via email, which was the most convenient way for me. I did not seek out other quotes from other contractors as I did not have time to manage that process. I counted on the positive reviews about their work on this website. Millestone did not let me down. Everyone that was involved, from measurement to demolition to installation, was very professional and did very high quality work. I had to buy two slabs for the job, but I do have some left over. I will engage Millestone again soon to fabricate tops for vanities in two bathrooms. They did such a great job I will definitely use them again. Also, I bought my new kitchen sink through them. Great sink at a great price.
Description of Work: Fabricated and installed granite counter tops in kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Anthony B.
11/2013
5.0
countertops, marble & granite
 + 0 more
We had a growing crack on the granite on our kitchen counter. Cameron came out and explained what the problem was and what needed to be done in order to fix it. The crew that came out was great. They were able to remove the rusting metal rod beneath the granite that was causing the crack and then repaired the crack itself. They really cared about the details and were very accommodating. They even identified another adjacent crack that we hadn't even seen and didn't charge any extra. The job was done ahead of time and below budget. We highly recommend them and will use them again.
Description of Work: Repaired 10" crack in granite kitchen countertop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Diane T.
08/2013
5.0
countertops, marble & granite
 + 0 more
At the business site we were assisted by the owner's son, Cameron, to view and select a piece of granite for installation of a bar countertop. The owner, Mark, came to our home a couple days later to make a template for a rather tricky install. He was very helpful, precise, and kind. The friendly workers arrived on delivery day, right at the scheduled time, and worked quickly and efficiently to install the granite. They warned us that there might be some scuffs on the wall due to the tight fit, but they were extremely careful and the walls are fine. Cameron also stopped by to check the job and advise us about how to best care for the countertop. The granite a beautiful and it fits perfectly. The billing transactions, with 50% deposit upfront and the remainder at install, was a quick and easy process. We are thrilled with our new bar countertop and impressed by the professional service.
Description of Work: Installation of a granite bartop
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,870
Response from MilleStone Marble & Tile, Inc
Thank you for taking the time to write a review. It is important to us to have feedback. Your type of job is something we specialize in - where we can use granite from our yard to keep the price down for a "less than full slab job:. It was a pleasure working with you.
Kj L.
08/2013
5.0
countertops, marble & granite
 + 0 more
Job went really well, time was taken to explain the process, materials and how to take care of. After having problems with other trades in the past and expecting the same, it was truly refreshing to find an organization in the Coachella Valley that still harbors ethics, integrity, and quality of work.
Description of Work: Kitchen, bar counter tops
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from MilleStone Marble & Tile, Inc
Thank you for your kind words. Your kitchen turned out truly beautiful and we hope you enjoy for many years to come.
Kenneth B.
05/2013
5.0
countertops, marble & granite
 + 0 more
The work was good. We were satisfied with the work.
Description of Work: They installed new marble countertops.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
annelie B.
05/2013
5.0
marble & granite
 + -1 more
They did an excellent job. They were good! I will use them again.
Description of Work: He installed granite around the fireplace in my bedroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from MilleStone Marble & Tile, Inc
Thank you for taking the time to do a review! We enjoyed working with you and hope to see you again soon.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Marble and Granite,
Countertops and Backsplashes,
Kitchen and Bath Remodeling
FAQ
MilleStone Marble & Tile, Inc is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
MilleStone Marble & Tile, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa