In business since 2008. Earning the Angie's List Super Service Award since 2009. Please contact me on my mobile at 805-660-2838 (voice/text) to discuss the specifics of your plumbing concern; also, sending pics with your smart phone will aid in defining the problem!
Business highlights
17 years of trusted experience
Services we offer
Repairing & Replacing Toilets, Faucets & Valves, Replacing Garbage Disposals & Dishwashers, Automatic Seismic Gas Shutoff Valves, Hot Water Circulation Pumps, Water Filter & Reverse Osmosis System Installation & Service, Icemaker Connections, Garbage Disposal Air Switches, Replacing Water Service Valves & Pressure Regulators, Repair of most Supply & Drain Leaks, Replacing most Water Heaters, Pedestal & Console Sinks, Minor Gas Work. Complete Trim-out/Finish for New Construction & Remodels.
Services we don't offer
Major Sewer & Drain Cleaning. Underslab Leaks, Repiping, Tankless Water Heaters, Major Gas Work. Please contact me on my mobile phone at 805-660-2838 (voice/text) to discuss the specifics of your plumbing needs; taking photos of the plumbing issue with your smart phone and sending them to me at the same number will aid in defining the problem. I hope I can help you with your plumbing problem!
I tried to replace the flapper on my leaky, running, toilet myself, but of course, I could not find the correct size part after searching 3 hardware stores & ended up having to order the flapper online. Additionally, in my desire to be a DYI'er, I messed up the tank gasket, which dissolved when I touched it. In exasperation, I realized I needed a plumber. I have had very good luck with Angie's list people, and Richard is no exception. He responded quickly to my call, made an appointment and arrived promptly on time...he checked all the fittings in all 3 toilets and fixed a problem in one that could have ended up flooding that bath. I also needed to order a gasket since they are not available in the hardware stores for this model commode, and that took a week. Mr. Fortune waited for payment in order to finish the job, which he did as soon as the parts arrived. I am ever so grateful to have found an honest, thorough and pleasant guy. I will use him for any future plumbing needs.
Description of Work: Fixed leaky toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Janna P.
09/2013
5.0
plumbing
 + -1 more
Richard responded right away to my voice mail. Came over within the hour. Made the repairs, and corrected some additional issues with my agreement. Very professional. pleasant to work with. Would highly recommend and will call him again if other issues arise.
Description of Work: Fixed a toilet that was not working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Linda Koepfer Z.
09/2013
5.0
plumbing
 + -1 more
The serviceman came out quickly from when I scheduled and repaired everything to satisfaction. Would use again.
Description of Work: They had to fix a leak in the sink and toilet repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Alexander K.
09/2013
5.0
plumbing
 + -1 more
He is outstanding. I am remodeling my kitchen and the first thing I needed is to fix the gas pipe, which he did immediately. He also fixed the hot and cold water pipes in the laundry room and fixed the pressure regulator for my house. So overall he was always on time, very friendly and got the work done in the most professional way. I would recommend him if you are in need for a plumber.
Description of Work: Fixed different plumbing issues in kitchen, laundry room and garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$418
John W.
08/2013
5.0
plumbing, gas leak repair
 + 0 more
Excellent. Richard fixed and connected the gas line to the dryer on the same day that I called him. He was running a bit late due to completing another pre-exiting job, but he called and texted me with an estimated arrival time to my home. Considering that I called him in the morning and that he had the dryer all connected that late afternoon was awesome! Most importantly, my family was happy to have the laundry room back in action! Who knew that would be a priority!! Thanks Richard!!!!!!!!
Description of Work: Replaced the gas turn off valve in the laundry room (it was leaking) and connected the gas dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ray T.
08/2013
5.0
plumbing, water heater repair
 + 0 more
Richard was great. On time and very friendly. We will use him for all of our plumbing issues.
Description of Work: He came out to repair our water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Caryl L.
07/2013
5.0
plumbing, small appliance repair, water softeners
 + 1 more
Very well. Richard is very smart and a great problem solver. He does not seem to shy away from a challenging job. We had several challenging jobs that other plumbers dismissed. He was happy to take them on and did a great job solving the problem. He made great suggestions on what would make it work better and tackled items (sink handles, two of the toilets and the water filtration system) that others would not have wanted too. He gave terrific suggestions and took initiative to offer better ways. I liked that. There were some time delays due to other jobs, but he did text me that he was running behind which I appreciated and was able to let others know. I understand that sometimes plumbing jobs can take longer than originally determined.
Description of Work: Installed a new under-the-sink water filtration system, siwitched setup, added a switch for disposal, fixed three toilets that needed new part such as floats or ones that were running, fixed handles of guest bathroom. Needed to get new parts for several of the items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Dean W.
07/2013
5.0
plumbing
 + -1 more
He did an excellent job. He was very efficient. He upgraded the garbage disposal to a better one and he moved the line over a little bit so it would flow better. The price was a little high but worth the money.
Description of Work: We used Wildwood Specialty Plumbing to fix a problem in the kitchen and he put in a new garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$405
Linda A.
06/2013
1.0
plumbing
 + -1 more
I would not ever recommend him. He came over eating an ice cream and dripping it. He just gave me roundabout figures for what he had to do. He came into the house to wash his hands because they were sticky. He said he would do something to the line for the washing machine where the water comes in and then he said he would do something to the dryer so that it would help but it wouldn't pass inspection for $200. He was too lackadaisical and very irresponsible. His prices were outrageous. He didn't charge to come out for the estimate. He was on another job and he just dropped by. He first said he couldn't do it and then he was in the area so he called.
Description of Work: I got an estimate from Wildwood Specialty Plumbing to install a dryer correctly.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Wildwood Specialty Plumbing
When I first saw this review, I thought what happened? I gave this Angie's List member an on-site estimate and couldn't imagine what I did wrong. Then I finally remembered that on the way to the member's home I spotted a street vendor selling mexican popsicles. It being a hot day, and being hungry and thirsty and having an particular affection for coconut popsicles (which I hoped they had - and they did!) I bought one and started enjoying it. The member's home was only a block away, and when I arrived the member happened to be outside and greeted me (me with popsicle in hand) and now I can see I should have left the popsicle behind, and that it was unprofessional of me to not do so. Unsure about the responsiveness and punctuality aspects, as I returned the member's voice mail with a phone call and set up the visit for that very day...perhaps the work was taking longer than anticipated at the previous customer's...or there was traffic enroute...or perhaps I neglected to inform the member I was running late (if I was)...another lesson learned.
Carlene W.
06/2013
5.0
plumbing, gas leak repair
 + 0 more
Richard was very thorough. Covered washer an dryer with blankets to ensure there was no damage.
Description of Work: Replaced washing machine hookups, and added right angle to dryer gas hookup....on a Sunday.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Harkie F.
05/2013
5.0
plumbing, water heater repair, gas leak repair
 + 1 more
it went great, very nice job and great price
Description of Work: changed out the valves and pipes where the gas was leaking
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Don G.
05/2013
3.0
plumbing
 + -1 more
I was very disappointed. They only installed one of the toilets and never showed up for the second one. Four months later he sent me a bill for the job he completed, which I paid. I am done with him. The quality was good for the one toilet he did.
Description of Work: I contacted Wildwood Specialty Plumbing to install two toilets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Response from Wildwood Specialty Plumbing
I have become increasingly busy as time goes on, and have suffered some scheduling casualties on occasion and also delayed invoicing. I regret not being able to schedule the work for the second toilet change-out in the time frame the customer desired - it was not to the level of service which I desire to provide.
tiffany V.
05/2013
5.0
plumbing
 + -1 more
Time constraints made it difficult for us to hire Wildwood this go-round but we will use them for our next plumbing need for sure.
Description of Work: Our upstairs toilet was leaking water onto the floor and through to the downstairs ceiling. I called 2 companies, both from angies List, and Richard from Wildwood called me back first. He asked me to describe the problem and then discussed in detail what he thought was the problem and approx. how much the total job would cost. He spent over 10 minutes with me on the phone and patiently explained everyrthing, even though there was no guarantee he would be the one to do the job. He wasn't available that day and I really needed to get it fixed so I went with the second company, which was a fine experience, but I will call Richard the next time we have plumbing problems or would like to spruce up our bathroom. His knowledge and professionalism, along with a very reasonable price, makes him a highly recommend in my book.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Larry P.
05/2013
5.0
plumbing
 + -1 more
We made an appointment with Richard to evaluate our issues. He told us he would have to purchase some parts and would call us when he had what he needed to complete our job. A few days later he called and came by and did the repairs to our satisfaction.
Description of Work: As time goes by minor plumbing issue occur and need attention. We had some bathroom faucets fixed and the vegetable sprayer repaired and adjusted in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Howard T.
05/2013
2.0
plumbing
 + -1 more
I called at 10:37 AM and left a message. Richard called back at 1:45. When I told him what I needed done, and there would be a lot of sweat fitting of Copper pipes, he said he didn't like doing that. Maybe it's me, but some of the specialities he lists as work he does is "REPAIRING & REPLACING TOILETS, FAUCETS AND VALVES," and "NEW CONSTRUCTION & REMODELS". One would expect a plumber who does this kind of work would do Copper sweat fitting. I will say that he was nice about it, but his services seem to be limited.
Description of Work: No services were performed
Rating Category
Rating out of 5
responsiveness
3.0
Response from Wildwood Specialty Plumbing
I regret the delay in my response to this this member's telephone inquiry, and am sorry to not be able to take care of their needs on this occasion. Because I'm not a full service plumber, I named my business Wildwood SPECIALTY Plumbing. When a business owner completes their profile on Angie's List they are only allowed a certain number of characters for each field - and under "Services Include" I tried to be as comprehensive as, yet as specific as possible as regards my specialties. During the five years I've been in business for myself, I've repaired hundreds of tub and shower valves, but the number of tub and shower valve bodies that I replaced I can count on one hand - it doesn't come up that often, and frankly, my schedule is quite full now - if I was not booked I would have gladly helped this member out, but it is true that I do not like replacing tub and shower valve bodies. However, I do replace valves of all sorts, and this often involves soldering copper which I do on a regular enough basis to be very comfortable with. The NEW CONSTRUCTION & REMODELS statement was taken out of context - under "Services Include" I have the following: NEW CONSTRUCTION & REMODELS: COMPLETE TRIM OUT/FINISH - this means if you have a new construction or remodel project that is ready to be trimmed out, I'm your finish man! (shower valve bodies are installed during the rough, not finish phase, by the way) Yes, my services are limited and specialized, and I'm sorry that does not work for some, but I have helped out hundreds of folks these last five years and hope that I can help out the member that might be reading this right now. Please give me, Richard, a call at 805-660-2838. Thank you!
John B.
04/2013
5.0
plumbing
 + -1 more
This was my first experience using Angies list. I selected Wildwood Specialty Plumbing based on the favorable reviews and close proximity. My wife told me about a hissing sound coming from behind a wall that I could not hear. A couple of days later I could hear it myself and went to Angies list to look for help. Richard was quick to solve the problem which was so quick I found an other job for him to take care of while he was here. Very happy I made the call.
Description of Work: Richard was quick to solve the problem which required cutting through a closset wall to access a pipe that had developed a microscopic pin hole that was spraying water on the back ot the drywall. He shut off the water, cut out the pipe and replaced everything in just a few minutes. Hew was so quick, I also had him rework a waterline into my garage icemaker. All in all, a very satisfying experience. Richard is now on my speed dial. :-)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Linh N.
04/2013
5.0
plumbing
 + -1 more
Bottomline, he was honest, knowledgeagle and thorough. We trust him and would ask for his help again.
Description of Work: Richard was very prompt, honest, and professional through the entire process from the time I called him until the time the job was completed. I had a leak under my sink and not only did he repair that one leak, but he checked up on all of the sinks in the three bathrooms, adjusted the toilet tanks and seats, corrected the water pressure for the entire house, as well as looked at the washer and refrigerator to correct any potential problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
David H.
12/2012
5.0
plumbing
 + -1 more
He was very friendly and took great care to make sure as to not make a mess which I appreciated very much. After about an hour he figured out the problem and it worked fine. He did a great job and I would definitely use him again.
Description of Work: Repaired the water connection from the wall behind the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Raymond G.
12/2012
5.0
plumbing, drain cleaning
 + 0 more
Richard did a thorough job . He is that rare contractor . Honest , fair and cares about the quality of his work .
Description of Work: multiple small plumbing issues including drain cleaning , fixture tightening and leak fixing .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Jim D.
12/2012
5.0
plumbing
 + -1 more
Richard is the best plumber I have come across in my 28+ years as a homeowner. He is very neat and tidy in his work, taking care to protect my carpet and floors and to clean up the work area completely. He was very efficient but devoted the appropriate amount of time to properly accomplish both repairs. A bit of a DIY myself, I had taken some initial steps in attempting to repair the shower drain on my own, but realized I needed an expert to ensure success. Richard was perfectly professional in both his skills and in explaining the two repairs to me. His bill was very reasonable and I appreciated that he is a sole-proprietor who does all the work himself. He is also a very delightful nice person.
Description of Work: My upstairs bathroom shower head was dripping plus the shower drain was leaking into the first floor kitchen directly below. Richard repaired the shower's single-handle faucet by installing a new cartridge. He also replaced the shower drain gasket to stop the leak into the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Kadri V.
12/2012
5.0
plumbing
 + -1 more
Excellent overall experience, pleasant and professional service
Description of Work: Fix a leak in the toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Daryl D.
12/2012
5.0
plumbing
 + -1 more
The plumber came out the same day I called and gave me a reasonable estimate. We established a schedule to begin the work and he came as scheduled. He was very reasonable in establishing mutually agreed upon follow-on schedules to complete the tasks.
Description of Work: We had plumbing work done in two bathrooms and the kitchen. The leaks were repaired for a kitchen faucet and a bathroom toilet. In a bathroom sink, a new faucet, which we had previously selected, was installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Joseph R.
12/2012
5.0
plumbing
 + -1 more
Everything went well and quality of work, knowledge and attention to detail were all excellent.
Description of Work: New toilet, dishwasher hose and pressure regulator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Arnie U.
11/2012
5.0
plumbing
 + -1 more
They're very good. They have a good price, a good service, and he's a nice guy. I have no complaints and would use him again. He was excellent and very personable. The guy is a one company guy and he does his job.
Description of Work: Wildwood Specialty Plumbing repaired some toilets and did some plumbing repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kay S.
11/2012
5.0
plumbing
 + -1 more
He was great! We had some problems getting the correct parts for our shower. He took many calls from us, for a month, before he came out to fix the shower each time explaining why what we purchased was incorrect and explaining what we needed to find. When we finally got the correct parts he came out and installed them. . Extremely nice and explained everything to us. The shower and faucet now work great. The price was more than fair.
Description of Work: We replaced the shower head, tub filler and an extremely hard to find faucet and cartridge. He could not get to it from the back without damaging our wall ten feet up in the air and had to do everyting from inside the tub.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Appliance Repair - Small,
Water Filtration and Softening
FAQ
Wildwood Specialty Plumbing is currently rated 4.9 overall out of 5.
Sunday: 9:00 AM - 9:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Wildwood Specialty Plumbing accepts the following forms of payment: Check
Wildwood Specialty Plumbing offers the following services: Repairing & Replacing Toilets, Faucets & Valves, Replacing Garbage Disposals & Dishwashers, Automatic Seismic Gas Shutoff Valves, Hot Water Circulation Pumps, Water Filter & Reverse Osmosis System Installation & Service, Icemaker Connections, Garbage Disposal Air Switches, Replacing Water Service Valves & Pressure Regulators, Repair of most Supply & Drain Leaks, Replacing most Water Heaters, Pedestal & Console Sinks, Minor Gas Work. Complete Trim-out/Finish for New Construction & Remodels.
Major Sewer & Drain Cleaning. Underslab Leaks, Repiping, Tankless Water Heaters, Major Gas Work. Please contact me on my mobile phone at 805-660-2838 (voice/text) to discuss the specifics of your plumbing needs; taking photos of the plumbing issue with your smart phone and sending them to me at the same number will aid in defining the problem. I hope I can help you with your plumbing problem!
Contact information
365 E Avenida de los Arboles Suite 116, Thousand Oaks, CA 91360