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Quality Carpet Cleaners

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

Carpet cleaning services in Thousand Oaks, California.

Reviews

4.632 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
16%
3
6%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 32 reviews

Gabby Z.
11/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The service was excellent and they were able to come over right away. After the upholstery was finished, I asked how much to clean the family room rug, and was quoted another $90.00, but ended up getting it for $80.00. The only reason I gave a fair review as to price was because as the van pulled away I noted it said, "Three rooms for $79.00."
Description of Work: Bought an $89.00 deal to have a sofa and loveseat cleaned.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nina W.
10/2017
5.0
carpet cleaners
  + -1 more
Arrived on time, hard worker, consciousness, personable, professional and provided realistic expectations regarding final results. Very pleased with entire experience.
Description of Work: Three bedroom, long hallway and closets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan A.
08/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Geri B.
06/2016
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: Quality Carpet cleaned my carpeting, was prompt, did a beautiful job. I'm very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Art S.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very good service
Rating CategoryRating out of 5
Yes, I recommend this pro

Eugene B.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Wonderful job by a personable, knowledgible worker, fair price, guarantee. What more is there to say?
Rating CategoryRating out of 5
Yes, I recommend this pro

Maria C.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned all the carpets and rooms in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Julie B.
10/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I can not sing their praises loudly enough - really lovely service team showed up on time, and performed a miracle making my filthy, snagged, worn looking carpet (I thought I would have to replace it) look as new as the day it was installed. They also cleaned two very dirty white sofas, and when there a couple spots still after it dried, they made an appointment to come back out immediately and couldn't have been nicer about it.
Description of Work: Cleaned carpet and uphosltery on white sofas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Lei C.
10/2015
4.0
ceramic tile
  + -1 more
I have some ceramic tiles in the kitchen and they were kind of dirty so I asked them to come to the house and clean. I think they did fine. It was not perfect but it better than it was before. They actually contacted me once they got the order and tried to schedule it. they also contacted me when they couldn't make it to reschedule. On the day they came, hey couldn't finish because they had to wait for the floor to be completely dry. I really appreciated they help. One thing I didn't like is that on their advertisement they said that they were going to seal the tiles but in the end they only sealed the grout between the tiles. they didn't seal the tile surface. I thought the price was fair.
Description of Work: They cleaned the ceramic tiles in the kitchen and sealed the grout between the tles.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Scott M.
10/2015
5.0
carpet cleaners
  + -1 more
The service from beginning to end, was exceptional. The Customer Service Agent was polite, professional, and the actual cleaning was great. We will hire Quality Carpet in the future.
Description of Work: We purchased a coupon for my Mom's home. The service was for (5) rooms, and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Bonnie G.
01/2015
5.0
carpet cleaners
  + -1 more
He was very professional and on time. He did a great job cleaning my badly stained carpet in the living room. I was really happy with the results!
Description of Work: Cleaned 2 bedrooms, hallway, stairs and badly stained carpet in living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laura C.
12/2014
5.0
carpet cleaners
  + -1 more
Excellent work and great price. I've used them twice and would definitely use them again.
Description of Work: Cleaned living room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

michael M.
12/2014
5.0
carpet installation, carpet cleaners
  + 0 more
I was pleasantly surprised. It was the best carpet cleaning I have had. The carpets stayed wet for 8 hours, but appreciate having carpets cleaned so throughly. Got out some stains that were not removed via other carpet cleaners were unable to remove.
Description of Work: Clean living room, bedroom + 20 stairs and 2 carpet mats (3x4')

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Tim M.
10/2014
5.0
carpet cleaners
  + -1 more
Great job and would definitely use them again.
Description of Work: Cleaned carpets beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Muriel M.
08/2014
5.0
carpet cleaners
  + -1 more
. I was very pleased with his work. He's a great guy and I would highly recommend him.
Description of Work: David cleaned my carpet so it looked like new. I also had an oriental area rug done that looked terrific. He did such a great job, I had him clean a rental unit carpet that was very soiled. Again the carpet looked like new. I am very pleased with his work. He's a great guy and I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Sigrid R.
08/2014
5.0
carpet cleaners
  + -1 more
The gentleman was very nice and I felt secure with him in my home. He did a great job on the old carpet I had considering that my grand piano was not able to be moved for the cleaning. I would definitely call them again!
Description of Work: They cleaned my carpet for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
$139

Alex L.
07/2014
5.0
carpet installation
  + -1 more
Overall, it was good. They were professional. They did a good job. I think the price was fair. Overall, we were satisfied. They seem competent. They did what we asked to do. The price was fair.
Description of Work: They stretched the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Wendy F B.
07/2014
5.0
carpet cleaners
  + -1 more
Excellent experience. The gentle was polite, punctual and professional. Outstanding job because the carpet is so very old and actually needs to be replaced. Thanks QCC!
Description of Work: Cleaned very old, stained carpet for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

ray U.
06/2014
4.0
carpet cleaners
  + -1 more
The cleaning was just fine. One of the two men had a pushy personality.
Description of Work: Steam cleaned carpet in 2 rooms, hall and stairway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$114

DURNFORD K.
04/2014
3.0
carpet cleaners
  + -1 more
They were okay, they weren't great. I pointed on a spot where the carpet was soiled and the guys looked at it and when he left, it was still soiled.
Description of Work: I used the "Big Deal" that I purchased for the services of Quality Carpet Cleaning. It was for carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$97

Delores C.
04/2014
5.0
carpet cleaners
  + -1 more
They were very good. I've used them before several times and I just like them. They're very thorough.
Description of Work: I used the "Big Deal" that I purchased for the carpet cleaning services of Quality Carpet Cleaning. I paid more than the "Big Deal" because I had a lot of pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan A.
03/2014
5.0
carpet cleaners
  + -1 more
It went okay. I have to say that they weren't able to do much in the living room because it was so bad, but it wasn't due to lack of effort. They did everything they know how to do, it's just disgusting. But, I was very happy with them. They were very nice and professional. They just couldn't get the stains out of the carpet. I thought the price was good. They were able to schedule it very quickly which was important to me because I had furniture coming in so I appreciated that they could get it done within a day or two of a call. They were timely and very nice.
Description of Work: I used the "Big Deal" that I purchased for the services of Quality Carpet Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marnie M.
03/2014
5.0
carpet cleaners
  + -1 more
They were fine and they did a good job. My wife got somebody and they did clean the carpet and it came out fine.
Description of Work: I used the Big Deal purchase at Quality Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela A.
02/2014
5.0
carpet cleaners
  + -1 more
Kenny and his assistant arrived on time. They set right to work and did a thorough and professional job. They were pleasant and efficient. I will gladly sing their praises to all who will listen. Can't imagine how they could improve!
Description of Work: Cleaned couch and carpet on a big deal and gave me a 50% price on my dining room chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Daniel K.
09/2013
4.0
carpet cleaners
  + -1 more
Very good job. Just about all spots were gone and those that remain are almost invisible. Were upfront and candid. Good price and excellent work. Recommend,
Description of Work: Clean carpets and spots.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$187
    • 1(current)
    • 2

Contact information

., Thousand Oaks, CA 91360


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Ceramic Tile

FAQ

Quality Carpet Cleaners is currently rated 4.6 overall out of 5.
No, Quality Carpet Cleaners does not offer free project estimates.
No, Quality Carpet Cleaners does not offer eco-friendly accreditations.
No, Quality Carpet Cleaners does not offer a senior discount.
No, Quality Carpet Cleaners does not offer emergency services.
No, Quality Carpet Cleaners does not offer warranties.

Contact information

., Thousand Oaks, CA 91360