CONEJO GENIE DOOR COMPANY

I called for help and a service call. The phone was answered immediately by a live person (owner) and after listening to the issue I was having, dispatched a technician. He said they would be there in 30 minutes! Sure enough they were. Jim arrived and diagnosed the issue. He cleaned up the mess I had made with some grease, and properly lubricated the screw and track, then also inspected the springs which needed lube (he lubricated at no charge), and thought enough to inspect the motor and capacitor. Sure enough, the capacitor was leaking and he promptly replaced it from his truck. I appreciate their prompt and thorough service!

Called Jim Hubb on the evening of October 15th. Garage door was inoperative. He arranged to come over the following day in the early afternoon. Arrived early, replaced a part that had worn out. Jim installed this door many years ago, he has always supported his product. Always returned calls, arranged immediate responses. He is neat, pleasant, business like and remembers his customers.

He would arrange a date the cancel. This happened three times then he stopped returning my calls. I hired someone else but it was inconsiderate to keep arranging then canceling.

Excellent..no issues...installation was perfect

Americans Best Overhead Garage Door did such a poor job with their service. I had a coupon for $125 dollars off and they said that they already took it off, but it didnt reflect on my invoice. They left their trash in my garage when leaving my home. I will never use this company again. I would instruct others to stay away from them.

The project went perfectly. We were originally going to purchase a comparable door with installation elsewhere (which would have been about $300 less in cost); but then they began telling us it would be four weeks for delivery of the door, and installation would be some indefinite time after that. We decided to look around for a more immediate and reliable solution. Conejo Genie Door Company has been around for at least 40 years (we discovered later they installed the original garage door on our house in 1976), they have a store-front place of business, and they were ready on the day we went to the showroom to commit for delivery and installation within the week. They showed up on time on the day of installation and finished the work by noon. The work was thorough and professional. We know if we have a problem we won't have to deal with some corporate middle-man, or someone who's business exists only out of a truck. We're very satisfied; it was well worth the added expense.

THE COMPANY IS OWNED BY A FATHER and SON WHO ARE VERY NICE. THEY HELPED ME CHOOSE THE RIGHT GARAGE DOOR FOR MY HOME. I WENT TO THEIR SHOWROOM TO SEE WHAT WAS AVAILABLE and THERE WAS A LOT TO CHOOSE FROM.