Bob repaired the leak between tank and bowl. After he left, toilet would not flush properly. Water did not disburse around toilet bowl rim, only in the back. Toilet left dirty and tissues not flushed. Called Bob and he said the toilet was old and needed replacement. He asked that I pick up a toilet from a local distributer at his cost and he would install the new toilet at his labor cost. I called another plumber and he found that Bob cut out part of the Kohler gasket to rig a universal gasket in its place. That's what caused the problem. The universal gasket did not fit and clogged the ports for the water to disburse under the bowl. The plumber went to Home Depot, got the right part, installed it and the toilet was fixed. Bob should have done that from the beginning. Instead, he lied about the toilet having a plastic liner that corrodes and blogs and almost got me to buy a new toilet. I called Bob about this. He accepted responsibility and apologized. Ask yourself about Bob's integrity.
Description of Work: Toilet leak between tank and bowl.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Victoria O.
12/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Fixed a leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Doug M.
11/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Pulled bathtub, repaired kinked water lines, stabilized spigot, replaced bathtub and repaired leaky sink valves. Bob and his assistant were great in all aspects of the job. Excellent quality work. We would definitely use him again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
John S.
03/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Reinstalled a toilet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Brett M.
10/2014
5.0
plumbing
+ -1 more
We had a gushing faucet in our tub on a Sunday. We had to turn off the water to the entire house. We called several plumbers and Bob was the only one who responded right away. He called back quickly and came right over to our house. He repaired the faucet and identified that this brand of faucet requires that certain items be tightened when installed, which did not occur when the faucet was replaced a year earlier by a different plumber. He quickly repaired the problem and also repaired our toilet. His charges were higher than usual because it was a Sunday. But he still gave us a discount, and most everyone charges more for Sundays. We were very pleased and will call him again whenever we need a plumber.
Description of Work: Repaired gushing cold faucet in tub. Repaired toilet that was not flushing properly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$228
Nancy P.
06/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: We have used Bob Roberts several times. He has replaced shower faucets. Repaired toilets and re-plumbed outside faucets when we remodeled our pool. His prices are fair. His work is excellent. We would not call anyone else.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephanie F.
11/2013
5.0
plumbing
+ -1 more
We had a valve in the shower that had been there since 1966, it was original and would not budge. He was able to remove it without any damage, replace it and also corrected the hot and cold water and cleaned the shower head as an added bonus. Would definitely recommend him and use him in the future. Also, he was nice to my kids, it's a small thing but mandatory if you are in my house.
Description of Work: Replaced a valve in the shower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
roger C.
10/2013
5.0
plumbing
+ -1 more
He is very good. He gets things done right on time.
Description of Work: He unplugged a shower drain.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Douglas B.
09/2013
5.0
plumbing
+ -1 more
I have used Bob Roberts Plumbing numerous times, and have always been completely satisfied. He is a terrific plumber! On this occasion, he recommended a much better toilet with a stronger flush than the one that was broken, and I am very happy with his recommendation and the work performed. Bob does the work himself; when you call Bob you don't get a different plumber every time like you do with a large company. Couldn't recommend him more!
Description of Work: Replaced broken toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
MERILEE E.
02/2013
5.0
plumbing
+ -1 more
He is really good. He is not cheap, but he is the best. I will pay because his service is awesome. He is a great guy.
Description of Work: He replaced my garbage disposal most recently. He is the only plumber I have used in this house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jodi M.
04/2012
5.0
plumbing
+ -1 more
He is wonderful. I have recommended him to my mom and my neighbors too. He is professional. It cost us $550 for the bathroom. We liked everything about him. He was on time and was responsive. He does not have to put advertisements also, he works off referrals.
Description of Work: Bob Roberts Plumbing did all the plumbing work when we got our kitchen and bathroom redone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Georgene B.
04/2012
5.0
plumbing
+ -1 more
I've used him for over 20 years. I would trust him with my children. He is responsible, reliable, professional, and knowledgeable. Best plumber in LA as far as I am concerned.
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Service Categories
Plumbing
FAQ
Bob Roberts Plumbing is currently rated 4.7 overall out of 5.
No, Bob Roberts Plumbing does not offer free project estimates.
No, Bob Roberts Plumbing does not offer eco-friendly accreditations.
No, Bob Roberts Plumbing does not offer a senior discount.
No, Bob Roberts Plumbing does not offer emergency services.
No, Bob Roberts Plumbing does not offer warranties.
Bob Roberts Plumbing offers the following services: Plumbing repair work.