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American West Appliance Repair

Appliance Repair

About us

American West Appliance Repair is a family owned and operated business that repairs Refrigerators, Freezers, Ice Makers, Washers, Dryers, Ovens, Ranges, Heaters, Air Conditioners, Dishwashers, Garbage Disposals, Trash Compactors. We offer same day service on major appliances and we carry most of the parts on our trucks, making our appliance repair process even faster since we do not have to wait for the parts. All of our appliance repair work is done right on our customers property and we do not charge you for our travel time. Full written estimate is provided to the customer prior to any repair performed. All work is guaranteed. Our locations: 888 E. Thousand Oaks Blvd, Thousand Oaks 91360, tel: (877)454-0005; 530 W Los Angeles Ave, Moorpark 93021, tel: (805)529-0947; 21550 Oxnard St., 3rd Floor, Woodland Hills 91367, tel: (818)324-2706; 12020 Guerin St, Studio City 91604, tel: (818)343-0020; 28229 N Clementine Dr, Santa Clarita 91350, tel: (661)259-7393; 14014 Moorpark Street, Sherman Oaks 91423, tel: (818)317-0294; 831 Gitano Dr, Oxnard 93030, tel: (888)788-8858; 26326 W Plata Ln, Calabasas 91302, tel: (818)878-9008, 1165 Fitzgerald Rd, Simi Valley 93065, tel: (805)428-4166. We proudly conduct our business in Thousand Oaks, Westlake Village, Lake Sherwood, Agoura Hills, Calabasas, Hidden Hills, Oak Park, Moorpark, Simi Valley, Newbury Park, Camarillo, Oxnard, Ventura, Topanga, Woodland Hills, West Hills, Chatsworth, Northridge, Porter Ranch, Granada Hills, Reseda, Winnetka, Tarzana, Encino, Sherman Oaks, North Hollywood, Studio City, Van Nuys, Valley Village, Burbank, Santa Clarita, Stevenson Ranch, Newhall, Canyon Country, Castaic, Valencia, Saugus, CA.

Business highlights

46 years of trusted experience

Services we offer

Large Appliance Repair Service.

Services we don't offer

Small Appliance Repair. Appliance Sales.

Amenities

Warranties
Yes
Senior Discount

30%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6269 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
2%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 226-250 of 269 reviews

Anthony M.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Needed dryer repair. Thermostat supplied and installed. On time, did repair, cleaned up. Great! Have used in past. Would recommend |.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from American West Appliance Repair
Thank you for your feedback. We appreciate your business. Sveta

12/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Mark K.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My 4 year old dishwasher started leaking. American West came out, found the problem and fixed it. They came out on time, were very nice and sympathetic to our frustration that obviously this dishwasher (a Kitchen Aide) was not built to last! I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from American West Appliance Repair
Thank you for taking the time to review our company. It was a pleasure to serve you. Sincerely, Helen.

Albert K.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced ice maker

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$303

Response from American West Appliance Repair
Thank you for your feedback. Bob.

e m H.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: repair ice maker (had to replace) He did a good job.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American West Appliance Repair
It was a pleasure to serve you. Best regards, Helen.

Stan S.
09/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from American West Appliance Repair
Thank you for your feedback. Bob.

John G.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Refrigerator maintenance/repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from American West Appliance Repair
Thank you for your feedback. Bob.

Joyce W.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Had to replace sensor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from American West Appliance Repair
It has been a pleasure to provide our service for you recently. And we hope that you would consider us again for future appliance repair needs. Best regards, Helen.

Lori Y.
06/2015
2.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from American West Appliance Repair
We do not have record of this customer. We double checked our database by last name and address. No record found. We believe that this review is inappropriate and should be removed. Please check the company's name, it is printed on your invoice and address the issues to the right party. We strongly believe that we did not service your appliances. Bob.

Annabelle Y.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They fixed my freezer-i thought it was a broken seal but apiece of ice was stuck in the back of the drawer. They were honest!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from American West Appliance Repair
Thank you for your feedback. Best regards, Bob.

Larry K.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnosed major problem with fridge. Had to replace. |Same day service - amazing! Lowest diagnostic fee ever had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from American West Appliance Repair
Thank you for your feedback. Kind regards, Bob.

Charles K.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replacement of refrigerator defrost timer. Excellent communication and explanation of service options. Service performed quickly with thorough clean-up. My second good experience with American West.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from American West Appliance Repair
Thank you for being a valuable American West Appliance customer! And a special thank you for taking the time to review us. Happy Holidays to you and your family! Sincerely, Helen.

Deborah L.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American West Appliance Repair
Thank you for your feedback. sincerely, Helen.

Alan and Rebeca S.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced 2 sensors which governed the gas on off rotation. The service man came out right away that day, had the parts on the truck and fixed it. The repairman was pleasant and I got the sense he was honest. The price seems like a lot, but I have nothing to compare it to and we did receive the Angies discount it would have been $280, so maybe it was a deal?

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from American West Appliance Repair
Thank you very much for your feedback. Regards, Bob.

Marty R.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from American West Appliance Repair
Thank you for your feedback. Helen.

MEREDITH B.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Took apart washing machine, replaced pump and connecting hose. The technition was there within an hour of calling. He had to work in a difficult situation and did so with no complaining. He was conscious of not harming things around him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Response from American West Appliance Repair
It was our sincere pleasure to provide our service for you recently. And we hope that you would consider us again for future appliance repair needs. Best regards, Helen and Bob.

Suzanne B.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a motor on my sub zero fridge. It then worked for 3 days. He came right back and found there was freon leaking. Replaced motor again..and patched up the hole...he was hoping it would work..me too! It's been a month and so far so good...the fridge is 15 yrs old and expensive to replace...so hope this works!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from American West Appliance Repair
It was our sincere pleasure to provide our service for you recently. We value the trust you have placed in our company and desire to build long-term business relationship. Best regards, Helen.

Joseph J.
07/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from American West Appliance Repair
Thank you for your feedback. Regards. Bob.

MALCOLM B.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I THOUGHT m dishwasher was malfunctioning! I screwed up and was the cause of the malfunction. I was charged a very reasonable service call fee and the service rep, took me through the how tos of loading the dishwasher, which types of detergents to use and to avoid, which rinses to use/avoid. |AND he didn't make me feel like the dope I was! It actually was VERY worth the Service call fee for all that I learned!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from American West Appliance Repair
Thank you for taking the time to review our company. Sincerely, Helen.

Sari R.
05/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from American West Appliance Repair
We appreciate your feedback. Best regards, Helen.

Bernice C.
04/2014
5.0
appliance repair
  + -1 more
See above.
Description of Work: My dryer stopped tumbling. I called American West on Friday afternoon and they scheduled an appointment for Saturday between 12:00 and 2:00 p.m. Their technician, Fred, arrived early at about 10:15 a.m. The initial thought was to take the dryer to the shop for repair, but I pointed out the difficulty in getting it through the doorway (on which I had a retractable screen door installed which narrowed it by a good inch or two). So, Fred took the dryer apart on-site, figured out that I needed a new motor (which I had been told by another handyman), quickly called the warehouse (which closes at noon on Saturday), picked up the new motor, installed it and put the dryer back together by 1:00 p.m. Fred was a pleasure to work with and It's been running beautifully ever since. It was a great experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from American West Appliance Repair
It was a real pleasure to provide our service for you recently. And a special thank you for taking the time to review our company. Sincerely, Helen.

Ruth P.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My 20-year old subzero ice maker was leaking. Technician checked the ice maker and told me I would need to replace it which would cost about $500. I didn't replace it. I have a functioning ice maker in the bar freezer and will rely on that. However while he was here he discovered that the 20-yr. old freezer was not getting cold enough. He refilled the freezer side with freon and did a major clean-out of the condenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from American West Appliance Repair
Thank you for taking the time to review us. Best regards, Helen.

Wayne A.
04/2014
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick F.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called American West to come and fix our washing machine which would not start. They scheduled an appointment for us the very next morning. The repairman showed up right on time and took less than ten minutes to figure out that we did not actually need a repair -- he was able to start the machine for us. We paid a very reasonable fee for the call and were very pleased with the attitude, professionalism and capability of the service man. We will definitely use American West for any future repairs we might need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from American West Appliance Repair
Thank you very much for your feedback. Regards, Helen.

shelley A.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: FIXED WASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from American West Appliance Repair
Thank you for taking the time to review us. Sincerely, Helen.

Contact information

Calabasas, Woodland Hills, Tarzana, Studio City, Encino, Santa Clarita, Simi Valley, Moorpark,, Thousand Oaks, CA 91361

http://www.americanwestappliancerepair.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

American West Appliance Repair is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 6:00 PM

American West Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, American West Appliance Repair does not offer free project estimates.
Yes, American West Appliance Repair offers eco-friendly accreditations.
Yes, American West Appliance Repair offers a 30% senior discount.
No, American West Appliance Repair does not offer emergency services.
Yes, American West Appliance Repair offers warranties.
American West Appliance Repair offers the following services: Large Appliance Repair Service.
Small Appliance Repair. Appliance Sales.

Contact information

Calabasas, Woodland Hills, Tarzana, Studio City, Encino, Santa Clarita, Simi Valley, Moorpark,, Thousand Oaks, CA 91361

http://www.americanwestappliancerepair.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM