SERVPRO of San Gabriel

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When my wasteline backed up and flooded my garage, things went nuts. I was feeling lost, frustrated, and wasn't quite sure how to approach the entire situation. Annita and her amazing crew took over as soon as I called her. She told me exactly what the protocol would be and came over very quickly to assess the damage. Step by step, she was very clear and had a game plan to get everything taken care of for me. She and Charlie (lead tech) stayed late into the night until my garage was cleaned up. And the work doesn't stop with just the clean up, they will make sure the area is properly quarantined, air is clean, and any contaminated walls and materials were properly disposed of. Annita also scheduled a 3rd party lab to come out afterwards and make sure everything was REALLY clean, not just visually clean. Both Annita and Charlie were absolute pros when it came to this. They knew exactly what to do, and did exactly what they said they would do. They were always so accomodating with our schedule and easy to communicate with. Annita also helped me deal with my insurance company so I didn't have to as much. I hope I never need to call them again, but if that unfortunate day does come, there's no one else I would call to take care of my home and the safety of my family/home than ServePro of San Gabriel.