Heating and Air Conditioning, Asbestos Removal, Air Duct Cleaning
About us
Since 1976 Connor Air Conditioning & Heating Inc. has proudly been serving the San Gabriel Valley. We are large enough to take care of your heating and cooling needs but small enough to still give you that old fashion customer service. We have always been a family run business and have multiple technicians that have been with us for over 25 years. Please feel free to call us so that we can take care of your heating and cooling needs.
Business highlights
49 years of trusted experience
Services we offer
Residential & Commercial - Air Conditioning - Heating - Duct Cleaning - Preventive Maintenance - Service and Repair - Installation
This is the second time I've used Connor for a project of this size and I'd do it again in a heartbeat. Jarred came to our home to do a thorough inspection and answer my many detailed questions before he submitted an estimate. His pricing was competitive, and he provided great advice on options for achieving what we wanted. He was very flexible in scheduling our installation dates, and the crew arrived on time and completed the project within the expected time frame. Connor's quality and customer service are top notch!
Description of Work: We recently purchased a home built in 1950. Connor did a full removal and replacement of the heating system and installed a cooling unit (home did not previously have A/C).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Richard W.
10/2017
4.0
heating & air conditioning/hvac
+ -1 more
They gave me the best price for a good unit. Excellent service. Would definitely recommend them for major installations. However, for small service calls they charge or repairs they are expensive. They charge a hefty diagnostic fee that is not included in the repair if there is one.
Description of Work: Connor installed a ductless ac/heating system in my living room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Christine P.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
They are the only company that I am familiar with that do good work.
Description of Work: They came to check my a/c, it wasn't heating.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beth M.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Working with Connor Air was easy. Jerrad was very professional when he came out to give the bid. He was thorough and we saw right away that he knew what he was doing. He checked and commented on various areas of our existing unit unlike the other vendors. Mary, the office manager, is very nice and we were set up in a timely manner for the install. The installers Tim, Matt, Cody and Chris were friendly and considerate. They installed in the time they quoted. It was quite a big job as they had to move the system from our basement to our attic and re-duct all. The new control system is very easy to use and we like the fact that we can control it from our phones! We would highly recommend working with Connor Air if you need new AC and/or heating. We qualified for a rebate and Jerrad handled everything for us!
Description of Work: We had a very old and inefficient a/c unit. We asked around and looked on internet review sites for a/c company recommendations and found that Connor Air had quite a good reputation and I liked the fact that they were a family owned business. We received 3 bids from 3 different recommended vendors and chose Connor Air.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Liz D.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Everything is always an A with them.
Description of Work: We use them for HVAC needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Liz D.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
They're a great family owned company.
Description of Work: We started using them for HVAC needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Philip G.
07/2017
5.0
heating & air conditioning/hvac, asbestos removal
+ 0 more
It went very well. Jared Connor, our contact, was very polite and punctual and easy to discuss options with. The work was scheduled very quickly for a one week installation. Three people did the installation. They arrived promptly each day, worked hard and were very nice. The work was completed in the one week. The work was then inspected by the required testing technicians and by the City of Pasadena. We are very satisfied and would recommend Connor to anyone who needs air conditioning or heating. We also are using Connor for annual inspections and maintenance.
Description of Work: We have a 1921 Pasadena house that had two gravity heaters with ducts wrapped with asbestos and no air conditioning. We contracted to remove the two gravity heaters and the asbestos, obtain the needed permits, and install a 5 ton Rheem air conditioning unit, a central gas heating unit, two air filtering units, and all new ducts in the basement, and an attic fan. We obtained three bids, all by outfits recommended by friends. Connor's bid was the most inclusive (others left some things for us to contract out, such as asbestos removal or permitting) and was less expensive for the same work and equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Henry O.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Crew showed up on time, did all work in a timely manner, consulted with me as needed. So far we are very satisfied with both Conner Air and the Mitsubishi unit they installed.
Description of Work: Installation of split-type air conditioning units
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Chris B.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
I greatly appreciate the patience over the 6 month period my project has taken. Now it's over and so happy it is. Thanks again for all the hard work.
Description of Work: Complete HVAC system. Loving the instant heating and cooling in my old, but now New house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Seth R.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
Well. Some adjustments were necessary. They came back right away and took care of it.
Description of Work: Zoned heat and air put in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Brad R.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
Couldn't have gone any better. I would highly recommend them.
Description of Work: Had a leak in piping that was hidden that serviced the air conditioning and heating. Had to cap off and diagnose the problem and found out the unit was too old and had to be replaced. It was a special order item because of the size and dimensions required. It was really cold that week. Connor jumped on it and was able to find a unit the next day and it was delivered the following day and they installed it immediately. Very professional and super quality work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,390
Mack M.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
I scheduled seven appointments to get estimates to replace our AC/Furnace system. Seven players, if you will, all with very decent batting averages, to fill one spot and make the team. I put each one in the batter’s box and let ‘em swing for the fences. Three struck out almost immediately. Two got a man on base and one even had a runner in scoring position. Then Jared form Conner Air came to the plate…and he just kept hitting one home run after another. In the end, the final score wasn’t even close. Conner Air not only got the job but after it was completed, made me look like a genus for hiring them. Jared answered all our question, which were many, and patiently answered all our emails, which were substantial. Their quote was competitive to begin with and when we looked at all the finer, final touches, the extras and attention to details, it became obvious there was something very different and unique about this company. Here’s a company that knows and acts as though, what it does today will affect tomorrow and all the tomorrows to come. They’re in it for the long haul and will be around for years to come because they understand the value of customer service. The roll up your sleeves, throw out the welcome mat, kind of service. And to the all-important guys who actually do the work of installing, trouble shooting and dealing with overly inquisitive customers (present company included), guys like Cody, Tim and Matt, some heartfelt thanks for your friendly, informative and professional behavior. You did a great job. And a special MVP Award to Cody who took only two breaks in two days of working. And those were lunch breaks. My final advice. Whenever you have a chance to look like a genius, especially in front of the love of your life and/or your kids…take it and call Conner Air.
Description of Work: Replace AC/Heating system, seal vents, enlarge attic access, enlarge and install new intake with custom fabricated insulated plenum for noise reduction and new grill for filter, prep for inspection and HERS testing. Plus a number of small but necessary and time consuming details that they took upon themselves to do, to insure a more complete, lasting and thorough install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia W.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
Very well. The experience and knowledge was great. The professionalism yet personal attention was appreciated. I found them to be honest and they did their work with care and pride.
Description of Work: Changing out a new HVAC
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra B.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
They are an outstanding organization. We are very pleased with them. The price is reasonable. The service was good. We had an appointment with them, they came out and did what they were supposed to do. They are always very professional. They have installed a complete central air heating and cooling system for us. They workers were great, very professional.
Description of Work: They serviced the heating unit, and the blower system, and the thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
William H.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
My old 35 year old unit broke and to fix it was not cost effective. I got two estimates and both were comprable. I chose Connor Air because of their attention to detail was more thorough than the other contractor. There were no surprises. Connor Air is also a qualified contractor involving rebates. The work was started and completed within the timeframe promised. The workers showed up on time and were professional, courteous, and answered any question I had. They worked carefully and cleaned up after themselves. When the job was done you could not tell anyone was here except noticing the new unit on the roof. The job entailed removing the old unit on the roof, the old ducts, the old air return, and the old platform on the roof. They installed a new two stage 4 ton heating and air unit, build a new roof platform, new air return, new duct work, and a new thermostat. Everything was sealed and tested. The required third party tests and inspections were done on time and they all passed. The unit works great. Connor Air is a family business with a sense of pride in their work. I would highly recommend them to anyone who needs heating and air conditioning service, installation, or retrofit.
Description of Work: Connor Air removed the old 35 year old unit along with the old ducts and air return.They installed a new 4 ton roof mount two stage air and heating unit.They Built a new platform on roof. They installed new ducts and air return along with new thermostat. All equipment was sealed and tested. They arranged for the required third party testing and inspections. They also helped with the rebate paperwork. All tests and inspections were good and the unit works great. t
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,695
PEGGY Z.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
They suggested a leak check which would require taking the system off-line for two weeks to diagnose the problem. Because it was so hot (over 100 for several days) I declined since the original company was replacing the freon at no charge while they worked to find the leak I would stiff it out with them. The rep was very professional and knowledgeable. I will probably call them in the future.
Description of Work: I was working with another company to get a freon leak fixed but they were having difficulty finding and fixing the leak. I called Connor for a second opinion. They came as scheduled and looked over the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Michael T.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
All the exceptional reviews of Connor Air Conditioning & Heating are true and well deserved. What the reviews did not mention, and what separates Connor from all the other residential HVAC contractors is that they only do business with the best suppliers, like Trane, they are financially strong (no required large upfront deposit or progress payments – you pay when the job is done), they handle the entire process (from rebate processing, asbestos removal, to HERS testing) and its ownership (the Connor family) are sincerely concerned that you are happy with the job. My new two-stage Connor installed Trane air conditioning system is cooling my house to 70-degrees today when the outside temperature is 110-degrees. The system is so quite that you cannot even hear it running, which is pretty impressive.
Description of Work: Installed in the attic a new Trane HVAC system in our 1,700 square foot home. Removed asbestos prior to installation. Handled all the city building department and utility rebate requirements.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Ruben V.
05/2016
5.0
heating & air conditioning/hvac, asbestos removal
+ 0 more
Jarred and Tim were great. Jarred Connor is very easy to work with and is flexible, knowledgeable up front and honest. When he needed to change our install date, he let me know a week in advance. When there was a situation with our return duct, he was up front about not being able to run a complete, end to end, new ducting. He advises you on recommendations but was open to my views of my homes energy needs and what rooms need more cooling and which one’s do not. The abatement company that they sub-contracted to Alliance Environment Group Inc., was great as well. The guys were punctual and completed the removal of asbestos insulated ducting in about 4 hours. The prepped the house, creating sealed boxes, or cocoons to ensure any airborne particles are captured as they exited the closet with the attic access panel. They laid down thick cardboard like paper on the floor from the door to the closet. Just all around great workers. I would definitely recommend Connor HVAC for your HVAC needs.
Description of Work: Removal of asbestos insulated attic ducting and the installation of a new attic ducting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
lisa m L.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
Connor Air made our purchase and installation easy, and understandable. Wayne, the owner, visited to give us an estimate. He is extremely knowledgeable, friendly, and approachable. He took his time with us and answered all of our questions and explained the entire process, our options, and the pros and cons of various systems. We had an entire system changeout including ductwork. The installers were polite, reliable, punctual, worked efficiently, and left things neat and clean each day. Both of the inspectors that came out praised the quality of their work as well. We would highly recommend Connor for their service.
Description of Work: Installed a new heating and air-conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Jeff S.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
We have been using Connor Air Conditioning Heating and Refrigeration for routine HVAC maintenance for several years now. The system in our 1923 Pasadena home was over 20 years old and showing its age. At the same time my son was having a major addition completed at his 1924 South Pasadena home and my daughter had just purchased a 1906 home in South Pasadena with no HVAC upstairs and only heating downstairs. I called Jarred who provided many options for each home based upon the efficiency we were trying to achieve. Once we determined the preferred options, Jarred scheduled the work for each property. His team showed up on the agreed upon dates, worked professionally and developed creative solutions to install 21st century, high efficiency HVAC systems into homes built over 90 years ago. We had the same team for all 3 homes and they were extremely friendly, hard working and expert in their knowledge and application of HVAC design and installation. All projects were completed within the 3 to 4 days allocated for each system and they all work incredibly well. In the end, we had new furnaces, cooling coils, compressors and insulated ducting at all our homes and have already started to see significant reductions in our heating and cooling costs. We will continue to use Connor for routine maintenance of our new systems and I would HIGHLY recommend them for any residential HVAC work in any type of home.
Description of Work: Installed 3 HVAC systems (heating, A/C and ducting) at 3 separate properties.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$54,140
Gavin W.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
I have had 2 positive experiences with Connor Air over the past 3 years. My profession is in sales and I know that I should always comparison shop, which I did on both occasions. My first go around, I had never heard of Connor, so I had Sears come to my home first, and they did one of those "if you sign up now, you'll get this discount, but if I leave your home without signing, the discount goes away. I then google'd a local company and found Connor, interviewed the owner Wayne, and signed up the next day. They did a fantastic job at a significantly lower price than Sears. A few weeks ago, Connor completed their job at my new home. Since it was a much larger investment this time around, I comparison shopped again, and interviewed 3 companies. Connor, then a low cost, non-listed private individual referred by my handy-man, and a company my parents used. All 3 companies were good, but Jared (son of Wayne Conno)r offered the most education, spoke clearly, and did not push me for the sale. Jarred also was excellent with sharing how I could qualify for rebates with certain units and that Connor would do almost all of the work. Jarred was excellent in communication via email or phone before I made my final decision. Lastly, his crew, which was led by Cody I believe, all spoke English clearly and respected my home for the time that they were there. I had to wait awhile to schedule Connor since they were so booked (it was the summer), but it was well worth the wait to have a quality job done at a fair price. Connor isn't the most flashy or necessarily the cheapest, but if you want the best value for your money, I'd recommend giving Connor a shot.
Description of Work: Connor Air installed a new Trane Energy Efficient AC/Heating System in my home,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
Frank V.
10/2015
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
So glad we decided to have Conner install our AC and furnace. Our house was built in 1938 and had no AC and two very old in-floor furnaces. We were basically starting from scratch (no ductwork or vents? nothing) . We had three companies come out and give us bids. After Wayne from Conner left, we knew they would be a top contender. Conner's bid was in line with the other bids? but after reviewing Trane products online and spending time with the owner, Wayne, we felt more than comfortable with our decision. The technicians that came to the house were professional, polite and made sure our hardwood floors and furnishings were always protected. The job was supposed to take six days, but only took 5. On the last day, Wayne returned to personally check on the house and see if we had any questions or concerns. We got so much more than a top-quality AC unit and furnace? we got a company that stands behind what it says and what it sells. Couldn?t be happier with our decision to go with Conner.
Description of Work: Install Entire HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Jennifer W.
10/2015
5.0
asbestos removal, heating & air conditioning/hvac
+ 0 more
We had just bought a house with a 25 year old system, with registers in the floor and some even some lovely asbestos wrapped pipes. Connor arranged for the demolition of our old system then came in and built a brand new 3-zoned Trane system from scratch. Their bid also came with a guarantee that we would qualify for an Energy Upgrade California rebate of $2500, which we just finished the last inspection for and as promised we passed with flying colors. They were incredibly communicative, letting us know when our plaster ceilings chipped more than expected (and fixed them) and worked with us to find the best placement of all the vents and the thermostats. They listened to our concerns and even moved a thermostat after the fact because of our preference. The workers were nice, clean, respectful and efficient. They spent over a week crawling around our hot attic and the even hotter roof during a massive heat wave and never complained and always had smiles on their faces. While getting your HVAC replaced when it's 100+ degrees outside isn't fun, Connor made the whole experience relatively painless. We are thrilled with our lovely temperature controlled home now and all of our friends are pretty jealous of our fancy thermostats.
Description of Work: Built us a brand new HVAC system, with 100% new ducting, vents, returns, and compressor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Greg G.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
I contacted Connor for a bid on a new A/C installation. The service I received was better than I could imagine. Not only were they the best priced, but they were also the most professional. Jarred provided me with all of my options and made sure all of my questions were answered. The installation went smoothly and the new unit works wonderfully. I will definitely use Connor again and recommend them to all of my friends and family.
Description of Work: New A/C Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bogdan O.
06/2015
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
Connor Air is a family run business and they very much live up to the reputation of such businesses. They are an exclusive Trane dealer so that's all you'll be able to buy from them, along with some of their sub-brands. From the beginning I interacted with Jarred Connor, the son of the owner. He was the only person I interacted with throughout the entire process. If you've ever done any significant work on your house you know how nice it is to only talk to one person and not deal with multiple individuals and the miscommunication that inevitably ensues. I'm not necessarily the easiest customer because I tend to ask a lot of questions and want to be involved in the process and am keen on making informed decisions. Jarred was extremely patient and answered all of my questions both via email and phone and worked with me to identify the solution that best fit my needs and budget. They will typically provide you with three cost options corresponding to a lower end option (but still quality unit), a high-end option, and a middle of the road one. You also have the option to add other parts for bells & whistles. I should mention that when I was shopping around for quotes, I had two other companies come out and Connor Air split the difference. They were a couple hundred more than the cheaper option and about $500-$700 less than the more expensive option, for similar equipment. They were accommodating in picking the installation day and worked around my schedule. On the agreed-up day they came on time with a small army of individuals. It was a pleasure to watch them work, as everyone knew exactly what they were supposed to be doing and nobody was just hanging around. Craning the unit on the roof was challenging but they got it done in a surprisingly short amount of time. The whole thing must have lasted less than 4 hours. They cleaned up after themselves and left everything nice and tidy. It's only been about 7 months and the unit has been running smoothly, as one would expect. I can't remember exactly but I think they provide a year of no-cost troubleshooting should you have any problems with it. If you've read this far you can tell that I'm very happy with them. They are a model of professionalism, punctuality, and customer service. I hope not to need their services any time soon but if I do, they are the ones I'm calling.
Description of Work: Installed new A/C-furnace packaged unit on the roof of my townhouse; installed new air vents at all duct exits, checked for air leaks in the system, removed old unit. Cost included all fittings and ancillary equipment needed for full operation, as well as the use of the crane to lift the new unit on the roof and remove the old one. Also included pulling permits and 3rd party tester to come and verify airflow after installation prior to city inspection.
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Service Categories
Heating and Air Conditioning,
Asbestos Removal,
Air Duct Cleaning
FAQ
CONNOR AIR CONDITIONING HEATING & REFRIGERATION is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
CONNOR AIR CONDITIONING HEATING & REFRIGERATION accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, CONNOR AIR CONDITIONING HEATING & REFRIGERATION does not offer eco-friendly accreditations.
No, CONNOR AIR CONDITIONING HEATING & REFRIGERATION does not offer a senior discount.
No, CONNOR AIR CONDITIONING HEATING & REFRIGERATION does not offer emergency services.
Yes, CONNOR AIR CONDITIONING HEATING & REFRIGERATION offers warranties.
CONNOR AIR CONDITIONING HEATING & REFRIGERATION offers the following services: Residential & Commercial - Air Conditioning - Heating - Duct Cleaning - Preventive Maintenance - Service and Repair - Installation