The Cleaning Authority - Temecula

They were prompt. The workers were very accommodating because there were certain rooms I said I wanted deep down cleaning, I said I wanted all the carpets cleaned, all the floors vacuumed, all the baseboards scrubbed and dusted, but certain rooms with a lot of furniture, I said, "You don't have to worry about certain room furniture," and they got that. Like I told them that I wanted the kitchen to just sparkle and look like brand new and when I got home and was putting my groceries away, the first thing I noticed was they cleaned the top of the stove but they didn't clean the oven. I was just livid. The oven wasn't that bad, but it would have been nice to have a clean oven because everybody brings things over to heat up. I would not use them again. For the price they charge, I would not use them again. The baseboards that I'd asked them - because we have white baseboards - dust it and wipe down, some of them clearly weren't. I asked them to clean the lights that aren't high up, they're just above the tables and just above my island, she said "We'll just use the sweeper on them, we don't get up and clean them." Well, I wanted somebody to hand touch them. So that was disappointing. It really upset me. When an owner tells you to focus more on the master bathroom, the guest bathroom and the kitchen and vacuum all the carpets on the flooring, tells you what their specifications are, then that kitchen should have been sparkling. I called the owner that night and left a message to tell them that I was upset that the oven wasn't cleaned, I never heard anything from anybody. I thought that was rude. They could have at least called me back after Christmas was over. But my credit card sure got charged. They came when they said they were coming. The girls were professional and very accommodating, they just weren't the best cleaners.