LOWES

*DO NOT LET RYAN BOBER DO YOUR IN-HOME CONSULTATION/QUOTE* Set up a quote for a new sliding door and two pairs of retrofit windows on May 13th and had their In-Home Consultant, Ryan Bober, come out and work up a quote. This was the first time we had done a quote through Lowe's and was letting him guide us through the process. He took measurements and got working on it and quoted us in the wrong color for the windows and sliding door. When we asked him to correct the quote he told us that he would work on it later and send it to us "within the hour" and left our home. We called him after the hour passed asking to make sure that he gives us the correct quote and he again told us "my laptop is in the truck and I'll have it to you within the hour". Never heard back from him. My husband saw him in person at the Murrieta store a few days later and asked him about the quote and AGAIN told us "my laptop is in the truck and I'll have it to you within the hour". Pretty sure this is his catch phrase...Well, we never heard back from him. My husband decided to give him a call on 6/1 and finally got a hold of him the second time he called and asked about the quote and Ryan told him that he would give him a call back later and he never did. A total of 4 contacts, 2 of them in person, and this guy gave us the run around, lied, and appears to be incapable of doing his job. If you get notified that Ryan is doing your in home consultation PLEASE request someone else.

unknown

I like them and they are good and if I was to go to a regular nursery, it can become a pain sometimes twice or more, but Lowes and home depot are much less expensive and their quality is great, so when I put them in the ground its effective.

HAD NEW ROOM DOOR INSTALLED THROUGHOUT MY HOME. I WAS A LITTLE UNHAPPY WITH THIS COMPANY BECAUSE IT TOOK THEM SO LONG TO COME OUT AND COMPLETE THE JOB. THIS IS THE ONLY PROBLEM THAT I HAD. OTHER THAN THAT EVERY THING WENT OK.

THEY DID A GOOD JOB, I WAS SATISFIED. I THINK THE JOB WAS BIGGER THAN WHAT THEY EXPECTED. THEY DIDN'T CHARGE US ADDITIONAL MONEY, THEY DIDN'T ACT LIKE IT WAS A HASSLE, THE GUY JUST DID IT.

I LIKE THEM. THEY DID A GOOD JOB. IT WAS SATISFACTORY. THEY WERE HELPFUL, WHICH IS IMPORTANT BECAUSE IN CERTAIN DEPARTMENTS, IT'S HARD TO GET GOOD SERVICE AT LOWE'S.