Garage Door Specialists Inc

Our 10-year old garage door failed to close after one of the tension cables let go. The powered garage door opener pushed the door down far enough that the track was bent on one side and the door panels were out of alignment. One of the rollers popped out and the bracket that secured the track to the wall pulled out of the wall. I called Garage Door Specialists and they dispatched a technician within half an hour. He arrived, asked about the situation, looked at the broken door and track, and quoted it. I agreed to the price, and he went to work. He untangled the loose cables, re-threaded them, loosened and re-tensioned the springs, and had the door back in the track within thirty minutes. He then straightened the track that had pulled out from the wall and used longer bolts than the originals to secure it. Finally, he lubricated all of the moving parts and tested the door. It is now working more smoothly and quietly than before it broke. The repair was accomplished quickly, professionally, and properly within a couple of hours from the time I called. The price paid was the price quoted. We're quite happy with this company and would use them again.

I called and explained that I found their name on Angie's list. I went to their website and found a picture of the sales rep I was speaking with. very courteous and polite, and a bit surprised when I told her I was looking at their website as a result of finding them on Angie's. We had a nice chat, and she scheduled the service call the same day between 11AM and 1PM. The serviceman Justin showed up about 11:30 and did a very thorough and professional job. Our complaint was that the doors were noisy and made a bumping sound when opened and closed. Justin re-located the opener arm and adjusted the door to close firmly. He greased the worm drive and lubricated the wheels. Both doors are very quiet and we are HAPPY with the results. Good company to work with.

They were prompt and could easily have tried to "upsell" me but quickly, and painlessly repaired the door to better operation than before the incident.

The project was to install a garage door opener on the small door of a three car garage. Garage Door Specialists quoted me $325 for the basic install of a Liftmaster 1356 with one controller. I felt it was a fair price based on estimates received from other installers. The installer, Justin, arrived on time, professionally dressed and in a clearly marked company vehicle. Upon surveying the project, the installer advised me that there was going to be a slight problem with the install. Because of the distance between the top of the garage door and the mounting location of the door opener, the opener was going to have to be shortened in order to fit and operate correctly. This was going to incur an additional $50 in labor, bringing the total to $375. Fortunately, a neighbor with the same floorplan had mentioned the problem to me prior to getting this service done and I had already anticipated that I would have to be flexible with the price of the install. The installation went perfectly with the end result being a garage door that now opens and closes automatically. The installer went above and beyond by also adjusting and lubing both garage doors AND he also took the time to adjust the garage door opener that had already been installed on the other door. The installer also took the time to show me the critical areas needing lubrication and also how to adjust the tension on the chain drive openers should they need adjusting in the future. I would definitely use Garage Door Specialists again.

It went great. They were on time and courtious. They got us schedule quickly and didnt try an upsell. They are real excellent in everything that they do and really nice people. I would use them again and recommend them.

Our garage door is 12 years old and stopped working. At first I thought we needed a new motor. The woman answering the phone was very helpful and recommended a motor that fit our needs and price range. I had originally wanted two motors and a keypad. Later that day, I noticed later that the spring was broken on the door and called Garage Door Specialists back. They were able to contact the technician so he could bring the proper supplies. It turned out we needed new springs, not a motor. The technician, Justin, was really great. He looked over the two doors and immediately knew how to remedy our problems. He went out of his way to reattach the smaller door mechanism (it had worked its way away from the wall). The bottom of our large door was coming falling away from the door, and he put two screws in to attach it (he did this without being asked). I thought he was very helpful and professional. Although we did not have the second motor installed over the smaller garage door, we will use Garage Specialists to do the work when we are ready. I would recommend this company without any reservation!

I called them @ ~ 845 am the day that we found out that our garage door would no longer open on its own. When I explained the situation over the phone, the woman that answered my call made a diagnosis of the likely cause and gave me a price range. We scheduled an appointment between 9 and 11. The technician showed up at about 930 (45 mins after I called them) and completed the work in about 30 mins. They were quick, honest, and did a great job. I am planning on replacing my garage doors in a few years to something that looks nicer on my house and will definitely use them. They even gave me a survey for their service to provide feedback. By doing that I also get a 10% off coupon for any service that never expires!

The trouble started when the door came off the track. One of the cables had come off it's pulley. I called on a Friday morning hoping to schedule a visit sometime the next week, and they were able to come the same day. Justin quickly diagnosed the cause and proceeded to make necessary repairs. He also checked and lubricated the rollers, adjusted spring tension. The end bearings on the pulleys were worn, causing slack tension, so I approved replacement of these and the door functioned well. I pointed out two roller brackets that had been modified by the prior owner with wood shims. He repositioned and remounted these so they would be secure, and adjusted them as well. I also requested replacement of the bottom gasket, as it had been gnawed by an animal at some point in the past. Throughout the process Justin was working efficiently and quickly, having the correct tools and parts on hand.

Called, told them what type of opener I wanted, they gave me a window of time for their arrival. The installer left everything clean and took the old opener with him.

I called one day and they were out to my house the next day. The replaced the rollers and oil the garage door and also replaced one roll of hinges. He also inspected the garage door both from the inside and outside. He also noted that in the near future to replace the springs. Excellent customer service - very professional, friendly and knowledgeable.

On time, professional and informative?this is the second time I have used them with same positive result...

Excellent Service. Good advice from Justin.

We were very pleased with everything about the project and their service. However, this was in May of 2009. I don't remember the exact cost and the date of last contact above does not allow to go back to 2009 so I just left it at the default date which is today's date.

The price was reasonable, the work was performed promptly, and even three years later, the door still looks great.

|They were called on a Saturday and fixed it two hours after the call .very fair, reliable , and punctual . Would defiantly recommend them .

John has done work for me for 5 or 6 yrs. He has always done a great job. |He goes the extra mile for you. |

They cam out the same day I called them. They were fantastic. I had used them in the past to repair the old door and they were fast and fantastic.

They came on time and took care of the problem. They were also able to help me over the phone with another issue. All this took place in the past two years; I forget the cost but it was fair and the problems were solved promptly.

The garage door wires had come loose from the sensor. He reconnected the wires, and tested and lubricated the door. It now works well.

Repaired garage door, did a systems check on automatic opener and cleaned and lubed tracks. Did a great job ! Gave us a discount coupon to use for next time if we need it, no expiration date!

I do remember that they were very professional and on time, and performed whatever needed to be done.

The technician did a great job. Scheduling was fantastic and they were able to get us an appointment quickly. He arrived on time for the appointment and I felt the pricing was reasonable. He suggested things we could do in the future and answered all of my questions. He was not pushy in trying to sell us anything but cordial in explaining everything to us.

Their work was very satisfactory and I would definitely recommend them. Their prices were not cheap but they were reasonable. One technician came out and it took about 2 hours to complete the work. I have no problems with the garage door since then.

The service turned out fine. The door is rather strenuous and I am concerned if my wife will be able to lift the door. The service was done very quickly. Scheduling was quick and they were able to come the next day.

They were very quick and efficient during the appointment. The technician was very polite and he explained what he was doing as he was doing it. He did not waste any time. Scheduling was fine but he was able to come out the same day I called. I was happy with the results and I have had had any problems since then.