Agasi Plumbing & Water Systems

I have used Agassi Plumbing on two separate occasions. Nir and his office are nice on the phone and work with me to find the soonest time to begin inspection of the issue to them provide me with an estimated cost. This has been the next day on both occasions. The first time they fixed the issue without me being home, since it was a problem that they didn't need to get into the house. The second issue was also outdoors, but they just let me know they were there, did the work, let me test it, and were on their way. I like that I didn't have to pay right then as their office would follow up with me the next day for payment. I feel that their prices are reasonable for their service.

I have been using Agasi for many years for any pluming issue I have had with my home. It was time for a copper re pipe for the entire house. This can be can be a very stressful process but working with Agasi made it very quick and painless from the initial quote to the finished job. My wife and I were very happy and impressed with the professionalism and quality of work. I was so happy that when my parents had an issue with their pluming last May 2015 I had no problems referring Agassi for their copper re piping.

After many years of buying water bottles I got tired of carrying them and decided to install my own water filtration system under the counter. I called Agasi plumbing and water systems, and they recommended to go with 2 stage water filtration system consisted of sediment filter and carbon filter. They said they would provide the system and install it in my place. The entire package was within my budget. They called me within three days to set a time for the day after.The technician came on time, removed everything under the kitchen sink, covered the floor, and within an hour the system was installed. He checked everything and left the area clean like it was before. I have the system now for a month. I use it a lot and I'm verry happy. I would call them again.

I have a fourplex and I got an emergency and the water heater for one of my apartments broke down. The minute I called I got an answer and I got professional people answering the phone who knew what they're doing. I got the best service in town. Their crew showed up so fast and it made my tenant so happy. Within a couple of hours my problem was solved like nothing happened with a very good price. I definitely call them again and I highly recommend them.

Last minute call before our guest came for Shabbat dinner. Agasi's team of two technicians came within 20 minutes of calling and fixed both issues with no time. They knew exactly what was the problem when they came in so I did not had to repeat it. They started working right away and had it all fixed just before our guests came. They left the work area clean just as it was before they came, which helped me a lot with the dinner preparation. I even got some advice for a problem I have with the shower of which they said I can fix myself. I found it very amazing to have such honest, professional, and clean looking plumbers. Thank you Agasi Plumbing!!

We Moved to west LA from OC a year ago. we contracted a number of professionals since we moved. There are are only two that we continue to use and recommend to others. One is Agasi Plumbing the other one one is our cleaning lady. One the people we recommended Agasi plumbing is our neighbor from the floor below. Agasi Plumbing fixes their water heater, and every time i see we see our neighbor in the elevator he thanks us for that recommendation. Agasi Plumbing came on time explained the work, gave us few option and prices, pointed us where to get a particular part free. came on time and worked very cleanly. I just recommended Agasi Plumbing to my son who lives in SM.

A few months ago, we didn't have hot water in the house and we found out that our water heater was broken. We called Agasi plumbing and they came right away. One of the technicians told us the water heater had to be replaced and couldn't be fixed. But he suggested that we check if it was still covered under the warranty. We called Home Depot and, sure enough, it was still covered! The technicians emptied the heater, loaded it to their truck, and drove to Home Depot with me! They waited there until the store did the exchange, then drove back to our house and installed the heater. I didn't pay anything for the new water heater itself. They installed the new heater quickly and did a very clean job. Since then we have no problems with it. Agasi plumbing saved me hundreds of dollars by suggesting we use the warranty because we only had to pay for the labor. They are a great company, reliable, knowledgeable and always courteous. They charge you the price they tell you in advance, they're quick and clean, and they come on time. Since then, we used them for other things in the house. They installed a kitchen faucet, unclogged a toilet, and replaced a toilet seat. They were always wonderful. We trust them and highly recommend them!

I called the company on 1.2.2015 at 10:00am . they came around 12:00pm , cleared everything that was under the sink, put cover on the kitchen floor to protect floor,opened the clogged pipe , which took approx. an hour . cleaned whatever needed to be cleaned after the job was done and put everything back under the kitchen sink as it was before. the worker was very professional, worked quietly and didn't disturbed me with questions and left everything clean, as there was no work done. he was very organized and came on time as planned. I was very pleased with the work.

18 reviews should have been a red flag that tells me they don?t have enough business and will try to milk every possible dollar from you, which he exactly did. It has been the most frustrating job that I got done. I usually use Main Line plumbing, Ceaser is so good at what he does and honest but he is always busy. And this being my investment property and tenants wanted the repairs to be fixed so I didn't have the luxury of time on my side. I hired Agasi plumbing to fix few plumbing problems for my rental property. Initial work involved installing new faucet in kitchen sink, fix master bath shower leak and repairs on 3 toilets. I provided the parts and was at the property. For the shower door, since it's in good condition, I bought a new frame as Nir told me they need to re-install the frame and door. I asked their crew if the new frame is ok. They said "lets see". The crew spent at least an hour to get the existing door aligned with new frame and it didn't work. Nir charged me $95 above the estimate for this. He never told me about the difference in labor charges if they get the parts vs me. He or his crew didn't tell me to get a new door although I was present at the property; they tried to make "it work". Experience tells that if part A and part B are not compatible, they will never work. To my surprise, I learned they didn't use the frame I bought, they used their own frame and that was not communicated to me in good faith although I was present at the property. First he said we need to change the frame because there is a gap between frame and the wall which is causing the water leak. After all the work is done, he claims we had to just change the door not the frame. If that was case, he would have asked me where the doors were when I got the frame. This guy will do anything to rob you. Next day the new faucet clogged and Nir recommended replacing water shut off valves under the kitchen sink as they are old and rust clogged new faucet. Since my property is a town home and HOA manages water, I had to schedule water shutoff with HOA. Nir's crew was supposed to look at a bathroom sink leak in addition to replacing water shutoff values on that day. The agreement is that HOA plumber would come at noon to shutoff water for the complex. Nir sent his crew at 11 am (i.e. 1 hr ahead of scheduled time ? though email from his office says the crew will be at property at noon) and they did nothing but wait in their truck for over an hour. He charged $95 wait time, which doesn't make any sense. His crew could have looked at the bath sink instead of sitting idle and waiting for the HOA plumber. I requested to waive $95 wait time and $95 labor for shower door. We exchanged lengthy emails but he didn't honor. I ended up paying his entire bill for $1800, which's incredibly high for the work that was done. His estimate and actual invoice differs a lot and there's no transparency. I worked with 3 plumbers before; two of them were not available and so I had to hire Agasi plumbing since my tenants requested repairs be done before 2/18. Now looking back, I wish I had hired my previous plumbers. Nir's labor charges are very expensive and the service doesn't match the cost. Let me give you some examples how ridiculously he charges ? wish I could upload all the invoices he sent me --$300 for changing water shutoff valve in attic ($240 for replacing valve and $65 to locate the valve among 4 others) -- $65 to shutoff cold water and $65 for hot water under kitchen sink -- Disconnect and remove old kitchen faucet and install new one in the same location - $145. And the next day when my tenant complained that it wasn?t working, so he charged me $65 to remove the faucet he installed in the first place STUNNER - Replace bath tub water stopper - $200. I was curious and called a few plumbers to get an estimate, as expected nobody came even close to this quote. I didn?t get this job done, if you are curious. In one of his emails, he expressed that replying to my emails is so ?NON PROFITABLE? and ?WASTE OF HIS TIME?, now I?m sure he will find all the time in the world to reply back. Stay away from them; they are unprofessional, unethical and not honest at all. And will milk every dollar possible from you ? take my word for it after what I have been thru. TAKE YOUR BUSINESS ELSEWHERE AND SAVE YOURSELF TIME, MONEY AND FRUSTRATION. I just cant wait to see him reply with his elaborate response how much he tried to help us and we being out of mind wanted to ruin our property. I saw his reply to another user who gave him a bad review, I can relate to what they might have gone thru. 3/24/2015 As other customer put it ?Nir Agasi?s reply to my review contains improvised misstatements.? ? I couldn't have it put it any better. Don?t be sorry for us, we are fully responsible for this fiasco for not doing due diligence and hiring you. I don?t see myself doing business with you in future, so I rest my case here. I just hope other Angie?s list members don?t get DUPED by you. Here is one of your so called happy customers ? Same blame game http://www.businessconsumeralliance.org/FullComplaint.aspx?ID=d/rcNGaGxP9/CKUxUvAxuw== ?They charged us for work that was irrelevant to the problem. Worse, they almost pocketed $1,000 to install a water heater when ours works fine.? ? Sounds so familiar J

Because there were 2 workers, they completed all 3 projects in less than 30 minutes. With the exception of the bathtub fixture, if I had known the simplicity of the other 2 issues, I would not have needed to pay $198, but I bought the deal thinking that the issues were bigger than they ended up being. That's on me. However, when one of the workers looked at the issue with the toilet valve, he originally told me that several component were going to need to be replaced in order to do the job properly. I seriously doubted that it was going to take all of that, and I told him so. After a long pause, he said that he would see what he could do by just replacing the valve. And guess what? That's all that was needed. So I'm left to determine whether his original comments were a ploy to try to boost the cost of the job. And I lowered the rating for professionalism due to that exchange. All three projects were completed to my satisfaction. They were neat and didn't leave behind any trash for me to clean up. However, for any future projects, I would require a detailed explanation of any work to be performed so that I would feel comfortable that they would truly be needed.

It cost more than what I was told on the phone.

They suggested for me to save money to go buy the new garbage disposal and they would put it in and it would be covered under my Big Deal. They were really sweet and contacted me about appointment times and worked around my schedule. They got the job done in 45 minutes and did a beautiful job.

They arrived on time. They removed the old faucets and installed the new ones very quickly. Since there were two of them and each one worked on a faucet it took them less than an hour. We asked them to look at a Pur water filter that was leaking and told us that it was cracked and that we would have to replace it. Unfortunately, not long after they left we noticed that one of the drain connections on the faucet was leaking and called their office to see if they could fix the leak. They called back the next day and said they would send someone out to fix it by 3 pm that day. They arrived on time and fixed the leak within 15 minutes. Our new faucets look great and overall we are happy with their work.

I then called Agasi Plumbing to see if they could do the work and Nir stated that it would cost $165. I told him that Mainline could do the work with 2 men and in one hour, and I also saw that Agasi had a deal on Angie's List for 2 men for 2 hours for $192 of plumbing work. Nir stated that I did not need that deal and he could do it himself for $165, and I did not have to notify my neighbors that the water needed to be turned off. During the installation he decided that I should knock on my neighbors doors and notify them that the water was going to be turned off. While he was connecting the washer there was a leak which he was not prepared with his own drip pan and towels, and the large amount of water left water marks on the living room carpet. Then he began to try and move the units in the closet by himself, by moving one side at time scratching the door frames as he is trying to move them. If he had used 2 men then the units would not have leaned side to side scratching the door frame paint, and also the closet door knocking into the adjacent bathroom door scratching the bathroom door paint. He also would not have spent longer than he said he would hooking up the units. He would not have had to clean up the water mess, had me knock on neighbors doors, and had to push the unit back into the closet himself. After he was finished I pointed out the dirty floor and his dirty hand prints and he stated "no one will know when you close the closet doors". In all he charged me more money than he stated and claimed it was due to the extra time spent cleaning up the water leak which he was warned. The extra time was his own fault and not mine. Angie's Big Deal stated 2 men for 2 hours at $192 and he said no, it would not take2 hours or 2 men that he would do it by himself for $165. When I called the office to request he honor his word that he would do it for $165 he would not return the call. I would definitely not use him again or recommend his services. Pacific Sales has delivered the new washer and dryer plus a steel hose. They agreed that my current steel hose was good to use, but since it had an automatic shut-off valve, recommended a plumber for the installation. I had them leave the units in front of the closet so that the plumber would not have to move them back out in order to install. After Nir?s installation, because of washer error message, LG recommended replacing the steel hose with the provided LG hose. So I hired a new plumber to exchange hoses and also to extend the wall faucet in back of the washer to the side wall, in case it would be necessary to turn off the water in an emergency. Al Ramir did the job bringing 2 helpers. He left to buy copper pipe for the new extension and when he returned, the water was turned off, hoses exchanged and new plumbing installed, and the water turned back on. They brought their water bucket and towels just in case, but there was no leak. The new work was completed in one hour and only cost $200 ? even with 3 men and expensive copper pipe for the new extension. Fact Check: Nir Agasi?s reply to my review contains improvised misstatements. 1) I did not call 3 plumbers. Nir was only the second because Mainline Plumbing would not be available anytime soon. I related all conditions from Mainline when I phone Nir, including the possibility of extra work. Nir offered to come and install the machines for $165 but I asked him to make his offer after he came for the estimate. 2) When he arrived, he looked into the empty closet and then said that he could do the job by himself for $165, that I would not need his 2-men, 2-hour, $192 Angie?s Deal nor need to notify my neighbors of water shut-off, that the rusty part was just cosmetic with no need for replacement and that there would be no leak during hook up. 3) I did not ask him to buy any parts because they were included in the LG installation kit. 4) The washer did not need leak repair because it was brand new and not yet connected to the water supply. 5) The leak occurred during installation because he had said that there was no need for water shut-=off. 6) He was not ?trapped behind the machine? because it was still outside the closet. 7) Only after the water began gushing from the wall outlet did he tell me to notify the neighbors that he had to shut off the water. 8) The only ?extra work? resulted from his own decisions. There was not previous leak to repair no parts that needed to be purchased. I feel that he offered to do the installation for $165 in order to get the job and that it was unprofessional to upcharge me $225 for extra work that he himself created. I feel justified in requesting a rebate of $160 because he did not honor his $165 offer in good faith and told me that I wouldn?t need the 2-men, 2- hour $192 Angie?s Deal. I took 2 hours (not 3) only because he insisted that he could do the work by himself. All conditions were fully disclosed before he took the job which he claimed he would do by himself for $165

Never heard from him, please refund.

I replaced, with a contractor friend who knew what he was doing, the water pressure regulator for our new house. Apparently, as we were working on that pipe, we created a leak further down the line from where we were. I noticed this leak about 2 weeks later... It had been leaking under the house for that whole time. Fortunately, once I found it, we had a valve at the house to turn off the main water supply without having to go to the street. This made it easier to turn on, shower, and turn off. LOL I called Agasi Plumbing because they were recommended by my contractor friend who had worked with them on other home construction projects in Beverly Hills and was happy with their work. So, I called them. Had some trouble with their phone system and voicemail(s)? It was weird (voicemail didn't beep and I had weird feedback on the other), so I tried leaving two voicemails. It was after hours on a Wednesday, so I hoped to get them before the weekend hours since I know those can be more expensive. Nir Agasi called me back that night and told me he'd come by the next day. I wasn't going to be home, but he told me he'd call me to let me know when he could stop by. The very next day, I got a call that he was at the house and looking at the issue. I was somewhat distressed that he was there and that I was not, but also happy that he was already there looking at the issue and had diagnosed the leak. He said two guys would be there soon to fix it. By the time I got home, the two workers were already there and nearly done fixing the leak. They gave me the section of copper pipe that they needed to remove and showed me the leak. It looks like the pipe had been gouged when installed years ago and our movement of the pipe finished popping a hole through the copper to spring the leak. They finished their work and one came inside to check the water. They also, at my request, double checked the water pressure in the house to ensure that it was not too high or low. All was good and has been good since the work was completed 2-3 weeks ago. I received a call from their invoicing lady and she e-mailed me an invoice for the work. There was confusion during my conversation with Nir about the Angie's List coupon that I wanted to use. I hadn't bought it in advance of the work, so I couldn't use it. Despite the confusion, they were willing to give me a discount rather than brushing me off. I appreciated that and will feel comfortable using them again in the future.

Manuel and Juan showed up on time and were very careful not to track dirt into the house. After I showed Manuel the issues with the bathrooms, he told me he did not believe it would take very long to fix. I had purchased the 2 hours 2 plumbers deal so he said it should be able to be completed within the alloted time. After cutting out the damaged bathroom ceiling, he crawled up inside and told me I was lucky that the leak appears contained to a small area. They turned off the water and repaired the leaky pipes. He inspected the 2nd bathroom leaky shower handle and informed me that I had old stem bolts and I should replace them. He showed me what to get and I went to Home Depot quickly while he and Juan removed the old stem bolts. Once I got back, they were ready to install the new stem bolts. Now the shower no longer leaks while I turn the handles. They also inspected the kitchen and informed me that it would take longer to fix the potential leak issue as it would require cutting and adjusting pipe. Manuel informed me that currently there is no leak and I should be good to go. They verified everyone was still good before they left. I highly recommend Agasi Plumbing and working with Nir was great to schedule the job. I will definitely look into using them again for my plumbing needs.

They are excellent and very responsive. He is attentive to phone calls and always responds quickly. He is extremely reliable and remembers my house, which is why I keep using him. He also uses good workers.

I called Agasi Plumbing when we had a huge leak in a broken sprinkler service pipe in the yard. Helped me shut down the outside supply and saved the weekend trip charge. Then he came by during the week, found and fixed the leak.

great job. on time. very professional

They were great. They did a good service and they did the job right with a reasonable price.

Quick and professional. Well worth the money!

They came with 2 men which is always good. While they were here, they replaced the water filter and used copper piping. They also went out of their way and replaced the sink filter. Throughout the whole process they were very careful and meticulous and made sure they did job right.

They are wonderful and I really like their service. They are polite, pleasant and confident. They are a little expensive but they offer very good service. I feel it doesn’t have to be as expensive as it is but I know plumbing services are super expensive these days and maybe I just don’t know. Their quality of work was excellent.

We had a very disappointing experience with Agasi Plumbing, followed by a wonderful experience with a second plumber (who solved the problem Agasi failed to correctly diagnose).We hired Agasi to look at (among other things) puddles that intermittently formed at the base of our water heater, which is about six years old and out of warranty. First, they replaced a valve at the bottom of the water heater. That "fix" didn't stop puddles from forming. Next, they urged us to buy a new water heater which they offered to install for $1,000. I got a bad feeling during this conversation because although I told them it was for the home of my 90-year-old father who lives alone, they were pushing a 50-gallon, commercial water heater. This seemed like overkill to me, but what did I know?At that point, I decided to get a second opinion, or at least to find out if $1,000 was a reasonable charge for a new water heater.The second plumber inspected the water heater and declared it sound. He did, however, find a loose cap on a valve NEAR (but not part of) the water heater, tightened it, and voila! Problem solved. No more puddles. There was nothing wrong with our water heater! We asked Agasi for a refund for work they charged us for on the water heater and they sent us back an email (that I had trouble understanding, as it referenced other work they did) and refused to give us a refund for their unnecessary work on the water heater.