Brown & Brown Fence Company has been building fences for residents, businesses, and local government in Los Angeles County since 1969. Our fence company has built an outstanding reputation that we continue to build on with the help of our dedicated employees and feedback from our loyal customers. With 100+ years combined experience among our employess, we are among the best known and highest rated California fence companies in San Fernando Valley and surrounding Los Angeles County neighborhoods. We believe being a great company is better than being a big company, and this allows us to keep our costs down and quality up. From the smallest residential fence installation to the largest commercial fence project, we'll help you make the right buying decision that is stress-free and affordable to you.
Carl and assistant arrived ahead of appointment time. Ready for work, they immediately started. Existing fence was torn down and removed. Then new fencing was intstalled on our existing metal post. Carl and the assistant workman worked well together and did an excellent job putting up the Redwood fencing. They gave extra specific attention to detail on the fencing job. Job was completed in approximately 5 hours. My fence look great. Both men proving themselves as skilled fencing craftsman.
Description of Work: Removal and hauled away existing fencing. Installation of 50 feet of redwood fencing fencing with 1x6x6. Boards secured with galvanized screws
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,279
Jennifer O.
06/2014
5.0
fencing
+ -1 more
I contacted them requesting an estimate to replace a wood slat fence in the front courtyard of my house. They came out and provided an estimate. The price was about what I expected, and a date was set for the install. They arrived on time. The removal went smoothly. They had to deal with a root from an old tree that had previously been removed, and had caused damage to the fence. This was not a surprise as they were aware of it before coming out. The new fence was put up and they were done in about 6 hours. The only hiccup was the wood slats they brought out for the new fence were slightly wider than than the slats on the old fence, since I have a pretty unforgiving HOA and approval would have been required to change anything with the fence, I was unwilling to accept the wider slats. This was no problem and the owner brought out new wood personally within the hour. The crew and owner were all very personable. The quality of work was excellent, and the price reasonable. I highly recommend them and would use them again.
Description of Work: Removed and replaced a wood fence in a front courtyard area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Robert D.
04/2014
2.0
fencing, driveway gates
+ 0 more
Brown & Brown repaired our fence in the past and built driveway entry gates for us. Called they today to set up additional fence repair - and they now don't do repairs. Even for repeat customers such as myself. Guess who's not going to be a repeat customer in the future nor recommend them to others.
Description of Work: Nothing now, as it turns out. Except a couple of jobs in the past.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Steven G.
02/2014
5.0
fencing
+ -1 more
Great responsiveness and quality. Easy interactions. Plenty of flexibility around changes.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Eve M.
07/2013
5.0
fencing
+ -1 more
I received estimates from about five different contractors for this job. We are so very pleased with the outcome. ( and I am picky). Darren provided the estimate and worked with us on the details of the job. The actual workers were unbelievably great! We have a huge hedge that surrounds most of the perimeter of the fence and they were able to install the fence and all the necessary details even to the side that was covered by the hedge. Even one month after the job was completed and they had already been paid, I wanted one small modification and they came back and made the modifciation with no problem! If you want an excellent job, hire Brown and Brown Fence Co. I couldn't be happier!
Description of Work: Completely replaced 272 feet of wood fence including 3 gates. I highly recommend this vendor for building a wooden fence.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Gandulf H.
07/2013
1.0
fencing
+ -1 more
They quoted us $1000.00 less and then when we accepted they called back and said we need a thousand dollars more. There was a lack of correspondence, the guy was always out of town, it was a disaster. I would never recommend those guys to anybody. I called them up and asked if it was a complete quote and everything was included. The gentleman confirmed. I released the funds and hired them. We were getting money from our estate to make sure they could get paid and he calls me later and said that they had forgotten to add a thousand dollars which was like 30% of the whole thing. That would put them way over everybody, before they were under everybody. It just seemed like, it could have been an honest mistake, but it seemed so unprofessional and sketchy. I ended up using a different company. They had sent the quote to the wrong email address, that's how it started out. The office didn't tell me he was out of town, they just said that he wasn't available right now.
Description of Work: I last used Brown & Brown Fence Co to get a quote in May.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Response from Brown & Brown Fence Co Inc
As the estimator for this job I did make a mistake when I entered the total on the proposal. I was in fact on vacation (out of town) when the customer's representative called to say they wanted to proceed with the work. I let him know that I would contact the office for a starting date and in the process noticed that I had made a serious typo error when I entered the dollar amount. I put a 2 where it should have been a 3. Within one and a half hours of our first conversation I contacted him to tell him about the error. I made my most humble apologies , and told him I understood if he felt he couldn't do business with us. Unfortunately he had already notified his employer that he had found a reputable company to do the work at a very good price. Due to my error he then had to go back to his employer and and tell him he would have to make other arrangments which I'm sure was embarresing for him. I fully understand his disappointment, and tried very hard to convey how sorry I was for the mistake.
Andre J.
04/2013
5.0
fencing
+ -1 more
Very well the service was on time and as we see replacing.
Description of Work: Nam tense and gate.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
John M.
06/2012
5.0
fencing, driveway gates, wrought iron
+ 1 more
Darren explained options and had photos, unlike some previous fencers we called, and told us how the gate mechanism and locks would work. Getting the estimate was the only difficulty and that was because Verizon in its infinite wisdom put it in the Spam. Once past that everything went faster than planned. The materials were ready and painted a week early, the work was done soon after. 2-day job: 1) set posts in concrete 2) installed gate, fence & rail. Both days the cleanup looked better than before they arrived. My wife was very impressed! The workmen were very professional and courteous to us and to our cat, who watched to be sure they measured correctly. They made multiple measurements and adjustments to insure every part fit perfectly and was perfectly aligned. When I later inquired about the paint color and brand, so that I could buy paint for our front security door, Darren went out of his way to drop off a can - gratis. Thank you Darren.
Description of Work: Wrought Iron: 12' gate of two 6' sections; 9' fence section; 9.5' porch rail. Gate & fence @ 6' high; covered with perforated sheet metal. All metal galvanized and painted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,750
Robert G.
02/2012
3.0
fencing
+ -1 more
Late with the estimate. Took 3 days to get it. Benefit of doubt. They said it takes three days to get estimate yet salesman told me quicker.
Description of Work: Estimate for 15 feet of chain link fence was $400. Higher than Finest Fence who did an excellent job
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Brown & Brown Fence Co Inc
I'm not really sure where to start with this , so I'll just jump right in. We were a bit shocked when we read this report since the only thing we did was to meet with the customer and give him a quote. After talking to the Angies List rep. and to our employee I decided to contact the customer. It was determined that our employee followed all of our company policies. We had an approx. 10 minute conversation where the customer changed his story several times. I asked him about each of the grade categories and why we were given such bad grades. For instance "puntuality. Our rep showed up for the appointment on time. The customer claimed it took three days to get a quote and said that we had been there on Thursday and he didn't get the bid until Monday. All of our records show that we met him on Friday, and the bid was sent by Email the same day. However the Email did not get delivered as there was a glich. First thing Monday morning this was noticed, the customer was contacted and it was resent to the correct address. The customer still had his estimate within two business days. The other claim that our price was $600.00 more turns out that we were $400.00 more but we had givin an estimate for more than twice the length of fence than the other company. We priced replacing 20ft of fence that had been damaged by a vehicle and then another 20ft of fence beyond that. The work that was done by the other company was only 15ft of replacment fence. It's easy to see why there was a difference in cost. I asked the customer about the other grades and he offered no reasons that made much sense. We take any complaint very seriously wheather it's on Angies List or by any other means. I contacted this customer to applogise that he had a less than pleasant experience and to see what we did wrong and how we could improve. As I said before, our employee followed all company policies, although we have decided that we will wait at least 10 minutes after sending an email to be sure it gets delivered.
Andrew W.
09/2011
4.0
fencing
+ -1 more
crew showed up hours before appointment. attitude was okay, not particularly professional. job was not completed properly. it was my fault for not inspecting the finished product more carefully. one phone call brought back the guys a few minutes after they left. job was completed satisfactorily.
Description of Work: repaired existing chain link fence and modified gate frame.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$450
Carolyn B.
07/2010
5.0
fencing
+ -1 more
We were looking to make some cosmetic enhancements to a chain link fence that separated our property from our neighbor. We were considering adding vinyl slats or replacing the existing chain link with chain link that had the vinyl slats pre-installed. When they came out for the estimate we talked through the options and discovered that a redwood fence that provided greater privacy and some noise abatement was not that much more expensive than the chain link. They came out the following week, got the work done in less than 2 days. This included demolition of the old fence and clearing out some tough old vegetation to make room for the new fence. Our yard looks so much better now.
Description of Work: Replaced 57 feet of chain link fence with a redwood fence.
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Service Categories
Fencing,
Fencing Driveway Gates,
Wrought Iron,
Landscaping
FAQ
Brown & Brown Fence Co Inc is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 3:00 PM
Brown & Brown Fence Co Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Brown & Brown Fence Co Inc offers free project estimates.
No, Brown & Brown Fence Co Inc does not offer eco-friendly accreditations.
No, Brown & Brown Fence Co Inc does not offer a senior discount.
No, Brown & Brown Fence Co Inc does not offer emergency services.
Yes, Brown & Brown Fence Co Inc offers warranties.
Brown & Brown Fence Co Inc offers the following services: Chain link, ornamental iron, wood, vinyl fencing, gates & electric gates.