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Ooma Inc

Phone Service - Landline, Voice Mail, Internet Service

About us

Since the beginning, Ooma has been committed to transforming the landscape of phone services. We took into account everything that was wrong with home and business phone services today (too pricey, limited features, inflexible) and made it our mission to reinvent it. At the center of our efforts we created (Ooma Telo) and (Ooma Office) our highly sophisticated computer that when connected to Ooma’s cloud-based smart platform delivers extremely high quality phone calls, advanced features, and connected services which turns an ordinary phone into a smart phone for your home or business. Ooma has achieved several awards through PC Magazine and continues to Building on our success. Our channels we operate in are Home, Business Space SMB, and Enterprise-level Corporations. Ooma Office offers everything you’d ever need in a business phone system at a fraction of the cost while offering the quality and reliability you’d expect from Ooma. Please contact us now through phone or email. I would like to assist you with a free Consultation. Work Phone: (916) 246-8093 Email: Frank.Coronado@ooma.com

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Phone & Land Line

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.769 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
1%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.7
responsiveness
4.5
punctuality
4.6
Showing 26-69 of 69 reviews

SARAH W.
06/2016
5.0
landline phone service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Frank W.
05/2016
4.0
landline phone service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4.5

eleanor W.
05/2016
5.0
landline phone service
  + -1 more
unknown
Description of Work: Did not use this provider.
Rating CategoryRating out of 5

Benjamin L.
05/2016
5.0
landline phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Victor C.
04/2016
5.0
landline phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven H.
04/2016
5.0
landline phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Wendy P.
04/2016
5.0
landline phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gail T.
04/2016
5.0
landline phone service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$5

Marv B.
03/2016
5.0
landline phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven O.
03/2016
5.0
landline phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael H.
02/2016
5.0
landline phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jerry L.
02/2016
5.0
landline phone service, voice mail
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3.5

Lucille Y.
02/2016
5.0
landline phone service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4.24

Fred C.
12/2015
5.0
landline phone service
  + -1 more
.
Description of Work: OOMA performed exactly as advertised on their web site and videos.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

BRUCE K.
11/2013
5.0
landline phone service
  + -1 more
They provide excellent service. They have great tech support. You don't have to leave your computer on all the time either and the quality of service is great. It is very easy to use as well. Plus the cost is less than $4 a month, including long distance.
Description of Work: We have a voice over ip system for our phone-line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Therison B.
08/2013
5.0
landline phone service
  + -1 more
Great service. One issue with out of service message resolved quickly.
Description of Work: Provides low cost VOIP phone service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Craig D.
08/2013
5.0
landline phone service
  + -1 more
Switched from Vontage at $39/month to OOMA at 3.60/month. There is an one time charge for the box (about $149) it is placed between the internet modem and the PC (or router if you have one.) It was a snap to install and there are detailed instructions and well as phone support. All US calls are free. If you want international you prepay (I understand it is very reasonable but I have no firsthand knowledge.) We have been using it for over 6 months and it is crystal clear and never a problem. (Of course if the internet is down so is your phone service.) If you are paying more for a land line try this one, you will not be disappointed.
Description of Work: Provides lind line phone service. Internet based so will need decent internet service to take advantage of this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3.6

Sally S.
08/2013
5.0
landline phone service
  + -1 more
I use Ooma telephone services. It requires an internet connection to use. It is easy to set up. I paid around $127 up front and they charge $4-5 per month. I take the Ooma with me to different states and have the same number. It sounds great and I hear people clearly. The only thing is, sometimes there is a tiny echo, but it does not interfere.
Description of Work: Phone Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$127

Michael N.
08/2013
5.0
landline phone service
  + -1 more
It's a voice over internet protocol and I had it for probably around seven years now and I had it before the federal government knew how to tax it. They have subsequently now learned how to text it so they now charge $19 a year. But they can't tax me before they knew how they tax it to they can't retroactively go back and tax me so I'm not being charged anything. The connection is very good and I never got any calls disconnected. It's got anything you want in telephone toys but I never had any need for them so I never bought them.
Description of Work: I used Ooma Phone Service for phone services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

David C.
05/2013
5.0
internet service
  + -1 more
Their service has been excellent. One has to buy the equipment paying an upfront fee. The equipment is an answering machine that is plugged into the modem like a base station. The call quality is fantastic, excellent. They have a good product. It is reliable and fast as the internet connection is. It is not like the previous versions of the internet based phone service. They have a web based interface where we go online and get in touch with their customer service; it is pretty simple.
Description of Work: I am currently using Ooma Inc for internet based phone service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Betty B.
05/2013
5.0
landline phone service
  + -1 more
They charge a yearly fee of $90 and then we pay around $3.57 per month. The price is real good. There is a 1 or 2 second delay when we are talking; other than that I really like them.
Description of Work: We use Ooma for our landline.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3.57

Greg L.
06/2012
5.0
landline phone service
  + -1 more
It's a device that I bought online, you plug it into your modem and landline. It's a one time charge of $130 for the device and then you don't have to pay for a land line again. I talk on the phone using the internet. I saw it online. I also bought it for 2 family members because I liked it so much. You can buy it from a variety of places, not just online. I haven't had any problems at all with the service. If my internet is down then it goes down, too but it rarely goes down. It's national and long distance for free. I bought one for my mom, too. It pays for itself in just over 5 months.
Description of Work: I have phone service through Ooma. Ooma is also the name of the device.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kirby C.
04/2012
5.0
landline phone service, voice mail
  + 0 more
The service is internet based and the cheapest service that I have found. I am paying for their premier service which has more add on services available. I did purchased the control box up front that you plug the internet into and also has the voice mail retrieval available on it. It is unreal what phone options you can control from their online site, I am very pleased with it. The only service I do not have is conventional 911 service. You can dial 911 but you do not get routed to the normal 911 system from the landline. If you keep your current address up to date with Ooma they do know where you are at. I can also use cordless phones with this unit. This service is amazing. I was also able to port my own number over from my previous landline service provider.
Description of Work: I use Ooma Inc for landline phone service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Simon T.
04/2012
5.0
landline phone service
  + -1 more
I can make unlimited phone calls for the price that I pay. Their service has been good so far. With the quality of the phone call, sometimes there is beep which I can hear, and that’s the only issue I’ve has with them. I would use them again in the future.
Description of Work: Ooma Inc is My Telephone Company and I’ve been using them for the past 2 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

M Lee H.
05/2011
5.0
landline phone service
  + -1 more
They offer voice to text service. I have been able to get end my relationship with my old phone company. It offers free calling any where in the country. They have different packages available. This has saved me a lot of money with long distance calls.
Description of Work: I bought this phone system at Costco and love it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$179
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Contact information

525 Almanor Ave, Sunnyvale, CA 94085

http://www.ooma.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Phone Service - Landline,
Voice Mail,
Internet Service

FAQ

Ooma Inc is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Ooma Inc accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Ooma Inc offers free project estimates.
No, Ooma Inc does not offer eco-friendly accreditations.
No, Ooma Inc does not offer a senior discount.
Yes, Ooma Inc offers emergency services.
Yes, Ooma Inc offers warranties.
Ooma Inc offers the following services: Phone & Land Line

Contact information

525 Almanor Ave, Sunnyvale, CA 94085

http://www.ooma.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM