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Ooma Inc

Phone Service - Landline, Voice Mail, Internet Service

About us

Since the beginning, Ooma has been committed to transforming the landscape of phone services. We took into account everything that was wrong with home and business phone services today (too pricey, limited features, inflexible) and made it our mission to reinvent it. At the center of our efforts we created (Ooma Telo) and (Ooma Office) our highly sophisticated computer that when connected to Ooma’s cloud-based smart platform delivers extremely high quality phone calls, advanced features, and connected services which turns an ordinary phone into a smart phone for your home or business. Ooma has achieved several awards through PC Magazine and continues to Building on our success. Our channels we operate in are Home, Business Space SMB, and Enterprise-level Corporations. Ooma Office offers everything you’d ever need in a business phone system at a fraction of the cost while offering the quality and reliability you’d expect from Ooma. Please contact us now through phone or email. I would like to assist you with a free Consultation. Work Phone: (916) 246-8093 Email: Frank.Coronado@ooma.com

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Phone & Land Line

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.769 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
1%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.7
responsiveness
4.5
punctuality
4.6
Showing 51-69 of 69 reviews

Santee L.
12/2015
2.0
landline phone service
  + -1 more
unknown
Description of Work: Ooma provided technical service timely and they were responsive but the service is horrible. I don't recommend the investment.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$150

Joseph M.
10/2015
5.0
landline phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

JUDY B.
06/2015
5.0
landline phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Vicki D.
06/2015
2.0
landline phone service
  + -1 more
unknown
Description of Work: phone
Rating CategoryRating out of 5
Yes, I recommend this pro

Terry Y.
06/2015
5.0
landline phone service
  + -1 more
unknown
Description of Work: I ordered the Ooma Telo by phone, directly from Ooma. They offered me a better discount than I had seen online at Amazon. The unit came when expected and installed easily. Call quality is very good, with no discernible delays. I have had a trial subscription to their Premier level service, but we have no need of those features, and I will opt out of it before it is billed to my account. Beyond the initial expense of the Ooma Telo unit itself, my only ongoing expense will be $4.32/month in mandatory taxes. I expect to port my landline phone number to the Ooma Telo unit and then cancel my landline service, but I have not yet done that. I wanted to verify that the Ooma service was meeting expectations first.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mark C.
06/2015
5.0
landline phone service
  + -1 more
unknown
Description of Work: Great product, great price. Voice quality is as good as what I had with time Warner

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$100

Lois S.
06/2015
5.0
landline phone service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4.26

Shaohua Y.
06/2015
5.0
internet service
  + -1 more
unknown
Description of Work: phone
Rating CategoryRating out of 5
Yes, I recommend this pro

James S.
06/2015
5.0
landline phone service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry S.
03/2015
5.0
landline phone service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$129

MICHAEL H. P.
02/2015
5.0
landline phone service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norman H.
02/2015
5.0
landline phone service
  + -1 more
unknown
Description of Work: Actually that 149.00 is the retail price of the OOMA Telo box. I usually get them on sale for $99 or used for $75 but one has to pay $9.99 to activate a used unit. After that, your telephone service {VOIP} is nearly free, $3.80-$4.00 per month for taxes and fees, plus you must maintain your internet connection. As long as you have broadband internet, this is one of the best deals in land line service. Very similar in operation to other VOIP services such as Vonnage or your cable company's service but far less expensive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Derik T.
12/2014
5.0
landline phone service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Daniel P.
12/2014
5.0
landline phone service
  + -1 more
unknown
Description of Work: This company provides an alternative Voip service for your home phone, so you can free yourself from AT&T, if you choose to do so. They provide many of the services that AT&T does for your "land line", and costs about 80% less than AT&T. So far (since late summer), I've noticed no less quality of voice signal, and when I've had technical questions about the Ooma unit in my house, the tech support is second to none. Overall, a very good switch for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14

Michael H.
10/2014
4.0
landline phone service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$9

Christopher N.
06/2014
5.0
landline phone service
  + -1 more
unknown
Description of Work: Sent me there wireless modem for internet telephone. Much cheaper than time Warner or att

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alice K.
06/2014
5.0
landline phone service
  + -1 more
unknown
Description of Work: We just purchased the Ooma Telo through Wal-Mart online. It was a breeze to set up and we got to choose our own phone number. No monthly fees. Only pay taxes on calls made. For a monthly fee, you can have caller ID and all that stuff. No thanks for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$128

John W.
02/2014
3.0
landline phone service
  + -1 more
.
Description of Work: Ooma is a great VOIP phone service with one major flaw. They sell very attractive wireless handsets that link directly to the ooma base, eliminating the need for a separate phone system. Big problem is, and this is on the original handsets and the new version is they lock up. Sometimes just one, and sometimes all of them. This happens repeatedly and many people have this issue. Had we not had hard wired phones in addition to the handsets we could be left completely without phone service and not know it until we try to make a call or someone tries to call in. In my opinion this is a major if not dangerous flaw so I recommend the Ooma service but stay away from the handsets.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$129

Edward D.
08/2013
5.0
landline phone service
  + -1 more
Very Good
Description of Work: What they said they would!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250
    • 1
    • 2
    • 3(current)

Contact information

525 Almanor Ave, Sunnyvale, CA 94085

http://www.ooma.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Phone Service - Landline,
Voice Mail,
Internet Service

FAQ

Ooma Inc is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Ooma Inc accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Ooma Inc offers free project estimates.
No, Ooma Inc does not offer eco-friendly accreditations.
No, Ooma Inc does not offer a senior discount.
Yes, Ooma Inc offers emergency services.
Yes, Ooma Inc offers warranties.
Ooma Inc offers the following services: Phone & Land Line

Contact information

525 Almanor Ave, Sunnyvale, CA 94085

http://www.ooma.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM