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CleanSpace

House Cleaning

About us

Get one free, extra task at each visit!! CleanSpace is a small local business in Sunnyvale with a daily, hands-on involved owner, Ashley Winsor. We have been house cleaning since 2008 and been refining and perfecting our process since the beginning. We offer a free task at each visit for weekly and biweekly clients. We will text you a 2 hour arrival window reminder the day before. Our maid service is 100% guaranteed. We have the same team and a consistent feedback process and open communication. We offer house cleaning services in Sunnyvale, Santa Clara, San Jose, Cupertino, and Mountain View. Get your home cleaning from the local experts. Call us today to get your quote! 408-215-8285

Business highlights

17 years of trusted experience

Services we offer

CleanSpace House Cleaning gives you one free heavy task, such as cleaning the inside of your refridgerator, at each visit for regular clients. We specialize in weekly, bi-weekly, and monthly maid service. For an easy maid service quote call Ashley today at 408-215-8285

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.8
punctuality
4.9
Showing 1-21 of 21 reviews

Sarthak G.
10/2015
5.0
house cleaning
  + -1 more
They were prompt to respond back, as expected due to last minute, they were completely booked and were not looking to acquire new clients at the time. The communication was super polite and professional. Would definitely reconsider them in the future if they do become available.
Description of Work: I reached out last minute to see if I could get schedule a cleaning for the house for the very first time.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric B.
06/2014
5.0
house cleaning
  + -1 more
clean space is very responsive and always follow up after their services. they use material friendly cleaning products and respect your property. when the crew missed a spot in my shower they offered to come out the next day to redo it. the team is very professional and do a very nice job at a reasonable price.
Description of Work: cleaned my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Sohini S.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Overall our every other week service has gone well. We were off to a rocky start in a couple areas, mostly due to the crew learning our preferences, but the owner Ashley worked with them and things run very smoothly now. Also appreciate the extra services!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Cathleen C.
10/2013
5.0
house cleaning
  + -1 more
The scheduling was easy as Ashley is responsive and cooperative and communicative. She worked around my schedule and my needs. The cleaning ladies were prompt, polite and personable, they worked hard and left my home clean and shiny every time. There was great communication, before, during and after each cleaning so that we could all get on the same page. Ashley checked in regularly to make sure my needs were being met and followed through to make sure it happened. I highly recommend this service!
Description of Work: General, regular house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Charlene O.
06/2013
5.0
house cleaning
  + -1 more
Fabulous! They are thorough, respectful and do a great job with animals.
Description of Work: On going full cleaning of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David K.
06/2013
5.0
house cleaning
  + -1 more
For about six months now, CleanSpace has been cleaning my home every other week. This is a very well-run company and they do an excellent job! It takes 3 people 1-2 hours to clean my 1800 sq ft home. Each time they leave a feedback form where I can add any requests/comments -- which I've only done once since they've always done such a great job. Each time they clean you can schedule an extra task, such as cleaning your refrigerator, that is outside the scope of the normal cleaning. The owner, Ashley Windsor, is extremely responsive and pleasant to deal with and will follow-up on any issues that come up. For example, I wanted to reschedule a cleaning recently. After I left a message with this request, Ashley called me back right away and was very flexible about alternate times. Also, even though Ashley is not part of my regular crew, she does show up from time to time to check on the work.
Description of Work: Biweekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Daniel S.
06/2013
5.0
house cleaning
  + -1 more
Very reliable and excellent quality.
Description of Work: House cleaning, including dusting, vacuuming and more detailed cleaning (this time they wiped out the inside of the fridge - yay!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Trey S.
05/2013
5.0
house cleaning
  + -1 more
We are very happy with the Cleanspace service. They do a good job and tolerate our special requests. They are friendly and dependable. We will continue to use Cleanspace and will recommend them to our friends and neighbors.
Description of Work: We have been using Clean Space for about 9 months now. The come every other week and clean our 1,400 sq ft house. They work fast, but they do an excellent job. They are very careful and have a great attention to detail. They always respond to any instructions we leave them and work to accommodate our special requests. Whenever we have any feedback, Ashley calls us the next day to clarify.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from CleanSpace
It's an honor to have your business so thank you from all of us!

Silvana T.
05/2013
5.0
house cleaning
  + -1 more
We have been very happy with CleanSpace Home Cleaning. Our cleaning techs are professional and reliable. There is always a noticeable difference when the house has been cleaned by CleanSpace.
Description of Work: CleanSpace cleans our home monthly. They provide general cleaning services including dusting, floors, vacuuming, bathroom and kitchen cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CleanSpace
Thank you so much for the chance to be of service to you, we are so happy to clean for you!

Terel B.
04/2013
1.0
house cleaning
  + -1 more
I first called Clean Space for a quote and wanted some additional information on their cleaning services. I was disappointed to have reached a call center where the agent was merely reading me a script; however, she did recommend I call back at another time in order to talk to someone from the Clean Space office team. She quoted me a biweekly cleaning of $127 for our home in Sunnyvale (4 bedroom, 2 bath, approx 1950 sq ft). Based on the reviews and services offered, I thought it was a little high, but probably worth it. I called back the next week to get some some additional information on the cleaning services and schedule my first cleaning. To my surprise I was given a new quote of $168 for a biweekly cleaning!! Unbelievable. I've had several cleaners over the past few years and had many quotes and NO one has ever quoted me over $125. The Clean Space team member apologized for the discrepancy and said her agent didn' t have the current sheet to read from!?? I would definitely not recommend Clean Space based on my experience with them and the outrageous prices.
Description of Work: I only spoke to Clean Space on the phone.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0


Response from CleanSpace
In an effort to give an instantaneous response to our customers who call, I use the only venue available in our industry to answer my phones. This service is always updated with a current quoting spreadsheet, but is not always careful to read the spreadsheet correctly to give an accurate quote. I had also failed to give them a pricing structure that included a price range to cover for every unique situation and services needed. I am so sorry, that is my fault and I have taken the steps to correct this. Thank you for your feedback, it is feedback like this that makes our company better.

Mitch P.
01/2013
4.0
house cleaning
  + -1 more
In general I think they do a good job but I did have a glass broken and last week came home to a vacuum cleaner smudge on the carpet. In regards, to the broken glass they called me about it right away and apologized profusely. In regards to the vacuum cleaner smudge they committed to doing a better job of quality control and even offered to have the carpet professionally cleaned if need be. I appreciated their sincere desire to make things right. Since things have not been perfect I gave them a and quot;Band quot; but overall they do a good job.
Description of Work: I have been using CleanSpace for about three months to clean my 3 bedroom 2 bath home. The have a staff of two who come every two weeks to mop floors, clean counters, bathrooms, and dust, vacuum, and change linens. They don't do laundry of any kind. They also have a process whereby each week they do one extra cleaning of something, like baseboards, that you get to pick from a list.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from CleanSpace
Thank you so much for your feedback, at CleanSpace we believe all feedback is a gift. We use it to correct or add policies and procedures that will result in our cleaning leaving you with a remarkable experience. I have reviewed our final walkthrough procedures with my supervisor and we have added floor checks for every room on our final walkthrough sheet. Thank you for your compliment over the past year and I am so very sorry for our recent problems. This is certainly no time when we want to start making errors and have added this to our quality control process to ensure it doesn’t.

Monica C.
11/2012
4.0
house cleaning
  + -1 more
Decent cleaning company. The owner is very responsive by phone and email. Cleaning job was pretty good, I couldn't really tell a difference after they left. They were a group of three cleaners and completed my home very quickly.
Description of Work: House cleaning - three bedroom townhouse.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$100

Response from CleanSpace
Thank you for the chance to be of service to you. I am very sorry that our quality was not an A, we always try to make our clients happy in all areas including quality. At this time there was employee turnover in our company that stopped us from fulfilling that duty. Thankfully I have worked with a consultant to change that and we now have a solid group of employees working with us. But I am so sorry that we were not able to provide that to you as our customer at that time.

Shalini T.
04/2012
2.0
house cleaning
  + -1 more
n " these things can happen"!!
Description of Work: I have used CleanSpace for about a year now. Unfortunately, there have been about 3-4 maid changes during this time and every time there was a change it was like starting over again to make sure that the work was done according to my requirements as agreed with Ashley. Sometimes the maid would overlook a whole bathroom (this happened twice with 2 different maids)!! This latest time was yesterday (again a new maid) and when I called Ashley she apologised but didn't seem concerned that this had happened again with me. The previous maid, Gloria, was excellent but had been let go recently by her. Ashley did offer to come and finish the job (no choice) but her attitude was "these things happen sometimes"!! Due to this attitude it just was not a good fit for me and we decided mutually to discontinue her services. These has been a very strange experience for me because I am never even home during the housecleaning and the maid is totally on her own to do the job without me hovering over her.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$89

Response from CleanSpace
This is a cleaning service owner’s nightmare come true. I am utterly embarrassed that we missed the bathroom twice. I do care that we made this mistake, to the point of having sleepless nights. I agree mistakes happen when a company has turnover, and I am working with a consultant to proactively provide more benefits for my people as well as development. Is there anything I can do to make it up to you, even a free cleaning? Please believe me, I am so sorry.

Paul L.
04/2012
5.0
house cleaning
  + -1 more
Ashley has been careful and clear in her communications, ensuring we know exactly what to expect and what not to. My wife was afraid to have housecleaners, partly out of embarrassment and partly out of a feeling of and quot;failure.and quot; She works 60+ hours a week! Myself, I had no such fears. :) And now we have a very nice bi-weekly service, with options for specific tasks when we need them, like wiping outside furniture or cleaning particular walls.
Description of Work: Basic cleaning of our small home (1000 sq ft, and two of four bedrooms are not included in the cleaning). Our hardwood floors are swept and mopped—especially helpful because of our muddy back yard, and everything looks fantastic when we come home after the cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from CleanSpace
Thank you for the opportunity to serve you, we really do appreciate it.

Amanda M.
04/2012
5.0
house cleaning
  + -1 more
CleanSpace responded promptly with a quote and was able to start cleaning my house the next week. They are always prompt, curteous, and do a great job cleaning my entire place. They check up after each visit to make sure everything was cleaned to my satisfaction. I wholeheartedly recommend this company.
Description of Work: Cleanspace cleans my home on a bi-weekly basis. Our place is approximately 1660 square feet, with 3 bedrooms and 2.5 bathrooms. They charge $120 per visit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from CleanSpace
We are so happy for the chance to serve you, thank you so much.

Janet E.
04/2012
5.0
house cleaning
  + -1 more
I am very comfortable with the woman who comes. She is prompt and very efficient. She completes her job in about three hours.
Description of Work: They clean my home for me every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

JILL J.
11/2011
5.0
house cleaning
  + -1 more
Excellent, Ashley manages home cleaning like a project. There is lots of up front communication on expectations and then frequent ongoing solicitation of feedback. They came when they say they will.
Description of Work: CleanSpace Home Cleaning has done house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

ROY C.
09/2011
5.0
house cleaning
  + -1 more
They are an outstanding housecleaning company. So far, they are doing an excellent job. The same young lady, Gloria, comes each time. She is very congenial and friendly, and she does an excellent job.
Description of Work: They come to clean my entire home every other week on Tuesday. I've been using their services for about 3 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanSpace
We are glad to be of servcice to you, thank you!

Doyle M.
09/2011
5.0
house cleaning
  + -1 more
Everything turned out great with this Cleanspace. The office staff is very professional and helpful. You can tell she really cares that her staff is doing a good job. The crew does a good job cleaning and works hard. I would recommend this company to anyone and will continue to use them.
Description of Work: I hired this company to clean my home once a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sophia M.
09/2011
5.0
house cleaning
  + -1 more
Originally, I intended to hire them one time just to see how they do, especially I have no experience with any house cleaning service. I left the house open with a friend in the house, and I was pleasantly surprised. The cleaning was done professionally. Ashley has a process for what gets cleaned and not cleaned, so it makes it easy for me to establish expectations. I ended up hiring her maid on a bi-weekly basis. Ashley assigns one maid per house, so you can develop a relationship with her. So far, I had three or four cleaning done, and was happy to come home to a clean space every time the maid comes to visit.
Description of Work: I hired Ashley's team to do cleaning at my house, approximate 1600 SF with 2 full baths. Most areas are either carpeted or tiled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from CleanSpace
Thank you, we appreciate the chance to work with you!

Jason B.
05/2010
5.0
house cleaning
  + -1 more
Overall I have been very happy with the service and cleanliness of my house. I've switched from another provider about 2 months ago, and everything has been going well.
Description of Work: I hired Ashley to clean my 1250 sq. ft. home every two weeks. This includes 3 bedrooms, 2 bedrooms, a home office, living room and kitchen. The service includes cleaning of all surfaces, vacuuming and mopping of hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

    Contact information

    830 Stewart Drive 176, Sunnyvale, CA 94085

    http://www.cleanspacenow.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    CleanSpace is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    CleanSpace accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, CleanSpace offers free project estimates.
    No, CleanSpace does not offer eco-friendly accreditations.
    No, CleanSpace does not offer a senior discount.
    No, CleanSpace does not offer emergency services.
    Yes, CleanSpace offers warranties.
    CleanSpace offers the following services: CleanSpace House Cleaning gives you one free heavy task, such as cleaning the inside of your refridgerator, at each visit for regular clients. We specialize in weekly, bi-weekly, and monthly maid service. For an easy maid service quote call Ashley today at 408-215-8285

    Contact information

    830 Stewart Drive 176, Sunnyvale, CA 94085

    http://www.cleanspacenow.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM