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SHOWALTER'S SANITATION CO

Septic Systems, Wells and Pumps

About us

Professional Quality Service Family owned and operated since 1945. Visit our website: www.showalterssanitation.com

Business highlights

80 years of trusted experience

Services we offer

Residential & commercial septic pumping, septic tanks, cesspools, sump pumps

Services we don't offer

Repair, replacement or installation of new septic tanks.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.944 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 44 reviews

Nancy B.
08/2020
5.0
septic tank
  + -1 more
Technician was competent, helpful and clear. We would definitely hire them again.
Description of Work: cleaning out septic tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kazunori O.
10/2018
5.0
septic tank
  + -1 more
The work went very well. Office is staffed by Debora who is very thorough in helping to answer any questions. The work men we received are the team of Joes dad and son. They were very quick on their work and did explain every bit of things that they did (even showing me how the pumping truck work!). I will use their service as long as we own this house!
Description of Work: septic tank pumping

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth Y.
04/2018
5.0
wells
  + -1 more
disgusting work but they did a great job and were pleasant to work with
Description of Work: sump pump overflow cleanout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SHOWALTER'S SANITATION CO
Ms. [Member Name Removed] Thank you for sharing your review of our company here on Angie's List as always it is our pleasure to provide you with excellant service. Deborah

Barrett C.
08/2017
5.0
septic tank
  + -1 more
Excellent. Jorge was very knowledgeable and friendly. He also gave me some simple tips for on-going maintenance.
Description of Work: Periodic septic pumping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from SHOWALTER'S SANITATION CO
Thank you so much for rating our company on Angie's List, it was our pleasure to be of service to you. We will place of copy of your response in the personnel file of our employee who provided service on the septic system. We look forward to being of future septic service to you. Thank you again, Showalter's Sanitation.

Jan B.
07/2017
2.0
septic tank
  + -1 more
They pumped when they said and stated our system was in very good shape. In less than a week after the service, we had a horrible stench that we had not had before, worse on hot days. I called them multiple times to try to find out the cause and to get them to check if they had accidentally disconnected a line to the aeration system. It was almost impossible to get them to come out to check to see if they had accidentally disconnected it. On one occasion when they had agreed to come, we waited hours without them showing up. We had to pay hundreds of dollars to an engineering company to check the system, and they found an obvious problem that apparently went unnoticed by Showalter.
Description of Work: I hired them to perform prophylactic pumping on septic system which was having no apparent problems.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$600

Response from SHOWALTER'S SANITATION CO
First and foremost, we apologize that as indicated by your review that your experience with our company was unsatisfactory. We thank you for taking valuable time in providing us feedback.

Fred W.
07/2016
5.0
septic tank
  + -1 more
Called provider we have used for 30 years and they were booked out 2 weeks. Found Showalters on Angies List. Contacted them and spoke with Debbie. Very nice, Very professional. She asked a few questions and set us up for the next morning. Called that morning to advise technician was close, which he was. Joe was very punctual and professional. He did a thorough job, took particular care of my yard and being clean. He also gave me some tips for the future. Pumping a septic tank is not a job that anyone looks forward to, but both Debbie and Joe were so nice and so professional it made even this kind of job a pleasure. Wouldn't even consider using anyone else in the future. Exceptional company and employees. Did exactly what they said they would do, when, and for the amount, they said it would be. Perfect.
Description of Work: Pumped septic tank, and helped for future service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Peter S.
12/2015
5.0
septic tank
  + -1 more
They are pretty good; I am impressed. The person who came out couldn?t locate the septic tank so they recommended a plumber to me. They were very reasonable.
Description of Work: I had them come out to look for my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mitchell P.
09/2015
5.0
septic tank
  + -1 more
This service was done quite some time ago. They came right out on a weekend when I needed them in an emergency so they were fine. They are far away from me.
Description of Work: They pumped out a septic tank for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SHOWALTER'S SANITATION CO
Thank you for your post of our service to you. We appreciate your business.

Tom W.
06/2015
5.0
septic tank
  + -1 more
The driver/pumper was on time, professional, personable, and completed the work in less than two hours, while communicating what he observed about the state and quality of the septic system.
Description of Work: Pumped out my septic tank and cesspools.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Gordon B.
04/2015
5.0
septic tank
  + -1 more
They were very good. I would absolutely use them again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Theresa M.
03/2015
5.0
septic tank
  + -1 more
I dropped a diamond earring down the sink and it was not in the trap. Large, high quality, and great sentimental value. I called this company because it was highly rated. Deb who answered the phone was so sympathetic, and said her company could not really help, but she knew who probably could, and referred me to Oscar's Plumbing, another great Angies list company. Earring was found (actually had not entered the system) but the assistance of this company was invaluable.
Description of Work: Advise on how to try and retrieve a diamond earring from septic system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SHOWALTER'S SANITATION CO
I am so happy you were able to retrieve your precious possession, after we hung up I wondered how your situation would end. I thank you for a wonderful review but especially for letting me know you have been reunited with the earring. Take care and put a screen in that sink opening. Debi

Francisco G.
01/2015
5.0
septic tank
  + -1 more
We have used Showalter Sanitation twice. Both times they were on time and provided efficient professional services at a fair price. Debi was prompt in replying to emails and calls and setting up the service call. The owner performed the service himself, taking time to explain how to best maintain the system and prevent future issues. The years of experience that Showalter has in the industry as well as their honest nature makes them the best we have encountered. We highly recommend them.
Description of Work: Septic and cesspool pumping and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from SHOWALTER'S SANITATION CO
As always it is our pleasure to be of service to you our returning client. We thank you for your positive feedback and for choosing our company. I look forward to a continued business relationship in the future.

Russell E.
10/2014
5.0
septic tank
  + -1 more
This is the first review that I have ever written. Theseptic tank company that we had previously used failed to show up for 2 appointments. Showater,'s scheduled an appointment for noon the same day. Jorge actually arrived early and was already set up and ready to go when I arrived home. He did a good job + double checked the tank and said everything was working well. What a breath of fresh air (bad pun). Very nice people to deal with.
Description of Work: Pumped our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from SHOWALTER'S SANITATION CO
We feel honored for you to have written your first review and it was about us! Thank you so much! We welcome any and all comments as we strive to be the best that we can be in our commitment to customer service, satisfaction and dependability. I look forward to the future in that should you require septic services you will be comfortable in contacting our company again.

Sandra M.
10/2014
5.0
septic tank
  + -1 more
Came quickly. Didn't complain that it was hot and the septic tank covers were heavy and hard to remove. Did a really thorough job and was nice to work with.
Description of Work: Opened and pumped septic tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Response from SHOWALTER'S SANITATION CO
We thank you for taking a moment and letting us know how we handled your septic needs. Customer service and quality work is our primary goal in meeting your septic needs. We look forward to being of service should you need future septic services. Thank you again. The team at Showalters Sanitation Inc.

Joseph Z.
03/2014
5.0
septic tank
  + -1 more
The cleaning went fine. They were friendly and on time.
Description of Work: They cleaned our septic system and recommended some additional work - they said we might need to hook up our house to the sewer system and eliminate the septic system altogether.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from SHOWALTER'S SANITATION CO
As always it is our pleasure to be of service to our clients and I thank you for your positvie feedback and for choosing our company. I look forward to a continued business relationship in the future.

Evan G.
01/2014
5.0
septic tank
  + -1 more
This is a great company- been using them for years!
Description of Work: Clean my Septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from SHOWALTER'S SANITATION CO
We have appreciated your business for the many years that you have been with us and thank you for your positive feedback with regards to our service.

Russell M.
01/2014
5.0
septic tank
  + -1 more
Extremely friendly and professional company. Debbie scheduled the service and called to confirm the technician was on the way the day of the service. Paul, the technician, was friendly, knowledgable, and very professional. He determined the locations of the cesspool, septic tank, and seepage pit and worked efficiently to pump each of them. He thoroughly explained the system and provided suggestions for ongoing maintenance. I couldn't ask for better service.
Description of Work: Pumped out cesspool, septic tank, and seepage pit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from SHOWALTER'S SANITATION CO
Thank you for giving us the opportunity to serve you. I trust that we will continue to meet your standards for exceptional service. I also want to thank you for your kind and appreciative words of feedback regarding our service and personnel. It is our pleasure doing business with you.

Karen S.
11/2013
5.0
septic tank
  + -1 more
Friendly, knowledgeable staff. Arrived promptly answered our questions did the work and was gone. GREAT I had used another provider until now.. I am definitely switching service providers. Thanks Showalter's!
Description of Work: Pumping of septic sysstems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from SHOWALTER'S SANITATION CO
We want to thank you for contacting Showalters Sanitation with regards to your septic system. Customer service and quality work is a priorty in our business and we appreciate your taking time to write this very nice evaulation of our service here on Angie's List. I look forward to being of any future assistance to you as a valued client.

Kathleen Q.
11/2013
1.0
septic tank
  + -1 more
I called and they gave no emergency number to call even though they offer 24/7 emergency service. I called also during the listed business hours at 2:45 p.m. on a Friday and they say they are open until 4 p.m. But it says the office is closed to call back during normal business hours! I DID call during normal business hours!
Description of Work: I called them during their listed business hours (2:45 p.m. on Friday) and a recording says the office is closed to call back on Monday. They claim to have 24/7 emergency service but no one was there and they said the office was closed!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Response from SHOWALTER'S SANITATION CO
We have never nor do currently offer 24hr emergency services, I have viewed and corrected the misprint in our Angie's List profile. We certainly appologize for this error and any inconvenience this may have caused a potential customer. The office was open until 4:00 pm on the friday in question, I checked our messages and did not receive a message from [member name removed] therefore I was not able to make contact with her as I did not have knowledge of the call. We have 3 telephone lines coming into our phone system and should all lines be in use the system auto transfers all calls to the recorded line. Again it is with our sincerest appologies that [member name removed] did not have a positive outcome in contacting our company.

Jacqueline C.
10/2013
5.0
septic tank
  + -1 more
On time and completed the job.
Description of Work: Empty tanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from SHOWALTER'S SANITATION CO
We cannot thank you enough for sharing your experience here on Angies List. It is quite rewarding when our clients provide us with feedback and we value your opinions. Again "Thank You" for choosing us to be of service to you.

Denise W.
10/2013
5.0
septic tank
  + -1 more
I called this morning after company that was supposed to come yesterday failed to show. I read the reviews on Angie's List and called. I spoke with Debbie whose reputation here on Angie's List is spot on and she said she would have someone here between 10:30-11:00 am. George arrived at 10:45 and proceeded. He had to go dump and come back, no extra charge. I have already scheduled my next appointment in 30 months. The price was very acceptable.
Description of Work: Pumped both of our septic tanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Steve M.
09/2013
5.0
septic tank
  + -1 more
This company is great. From Debbie who schedules with a smile, to Paul the guy who came to pump the system and the Owner who helped out with a usual problem. Great team, friendly and knowledgeable. Will use them every two to five years for regular pumping. Thanks
Description of Work: Called for a pumping of both cesspool and septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Dana C.
12/2012
5.0
septic tank
  + -1 more
Very professional. Called promptly, very courteous. Everything Angie's list led me to expect based on previous reviews.
Description of Work: Pumped my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

shelley B.
02/2012
5.0
septic tank
  + -1 more
Jorge arrived 10 minutes earlier than appointment time. He removed patio bricks, dug out sand, and opened up septic tank. He quickly inserted in the tubes and turned on system. While we waited for the job to be completed, Jorge shared with me some tips on keeping the system working correctly since this is the first septic tank I've ever had. Jorge cleaned out the tank, removed rust from the lid, replaced the lid and sand and left. The whole job took no more than 30 minutes. I'll use this company again. Jorge was engaging and pleasant and went straight to the task on hand.
Description of Work: septic tank opened and vacuumed and cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

DAVE D.
07/2011
5.0
septic tank
  + -1 more
Needed my septic tank pumped. I called Showalters and an hour later Andy showed up pumped my tank and it was all over. Great job Thanks ,Dave DiMartino
Description of Work: Pump septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260
    • 1(current)
    • 2

Contact information

11121 PENROSE, Sun Valley, CA 91352

ShowaltersSanitation.com

Service hours

Sunday:
Closed
Monday:
6:30 AM - 4:00 PM
Tuesday:
6:30 AM - 4:00 PM
Wednesday:
6:30 AM - 4:00 PM
Thursday:
6:30 AM - 4:00 PM
Friday:
6:30 AM - 1:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Wells and Pumps

FAQ

SHOWALTER'S SANITATION CO is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 6:30 AM - 4:00 PM

Tuesday: 6:30 AM - 4:00 PM

Wednesday: 6:30 AM - 4:00 PM

Thursday: 6:30 AM - 4:00 PM

Friday: 6:30 AM - 1:00 PM

Saturday: 8:00 AM - 12:00 PM

SHOWALTER'S SANITATION CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, SHOWALTER'S SANITATION CO does not offer free project estimates.
No, SHOWALTER'S SANITATION CO does not offer eco-friendly accreditations.
No, SHOWALTER'S SANITATION CO does not offer a senior discount.
No, SHOWALTER'S SANITATION CO does not offer emergency services.
No, SHOWALTER'S SANITATION CO does not offer warranties.
SHOWALTER'S SANITATION CO offers the following services: Residential & commercial septic pumping, septic tanks, cesspools, sump pumps
Repair, replacement or installation of new septic tanks.

Contact information

11121 PENROSE, Sun Valley, CA 91352

ShowaltersSanitation.com

Service hours

Sunday:
Closed
Monday:
6:30 AM - 4:00 PM
Tuesday:
6:30 AM - 4:00 PM
Wednesday:
6:30 AM - 4:00 PM
Thursday:
6:30 AM - 4:00 PM
Friday:
6:30 AM - 1:00 PM
Saturday:
8:00 AM - 12:00 PM