Flood Brothers Plumbing

I'm a property manager who is always looking for good service people and I highly recommend Flood Brothers. My first problem at a property was finding a plumber who would be able to replace a tankless heater as not all of them do. These guys did so and were prompt and professional and very easy to deal with and they also gave the lowest estimate! They also let me know that the previous unit was something that should never have been installed because it was a dated unit from a manufacturer that is no longer is in business. I was in a jam at another property some weeks later out in Venice -- some plumbers will not service Venice because it's too far away, but it was Flood Brothers to the rescue. They managed to come out the same afternoon to diagnose and fix a leak just as my guests were arriving for their stay. It was a simple fix (for a plumber, not a layman) and they let me know and charged a fair price. Giulio and Brendan are pros and really nice and went out of their way to turn my headache into a solution. I will be calling them again.

This is the second time I've used this company for my plumbing needs and they are outstanding. They are professional, courteous, and very willing to be as flexible as they can to meet your needs. Great plumbers to work with.

I had an early morning water heater issue that I couldn't resolve and needed to have fixed ASAP. Despite them being very busy that day they made every effort to get a tech there before the evening just in case they needed to get the parts necessary to service it day-of. They were able to have the tech there by early afternoon and thankfully it was a simple issue that took 10 minutes to fix. Efrain, the tech was very professional and didn't even charge for pilot re-light. Needless to say I'll be using Flood Brothers when my old water heater finally needs to be replaced.

He was likable got the job done fast & honest the type that can rely on repeat customers.

Jerry, as usual, was responsive to my non-urgent call, and followed up with me as if it were urgent. I really appreciate the attentiveness, even to minor problems. He kept me updated with his ETA, which depended finishing a prior job. He and his assistant were professional, efficient and cleaned up thoroughly when done. They did what was necessary and didn't pressure me to add on things that were unnecessary at this time -- although warnings were given that pipe under sink could go south at some point. I really appreciated that they took the time to wait to make sure toilet did not keep "running" with the replacement part and that the sink was not leaking underneath after snaking. All good. Price fair. Jerry/Flood Brothers is my go-to plumber!

It went very well. Had a guy james Jerry and he was totally upfront and honest with the work that had to be done. On time, friendly and very professional. I would deff recommend him to anyone.

It was a busy day for them, so they showed a bit late. However, the work was done professionally.

Very pleasant experience. The dispatcher never called back so I was unsure about the appointment, but the techs called ahead the next morning, arrived ahead of time, took pictures of the problems for reference, got the parts, did the work professionally and with care, did a full clean up, and a triple checked for leaks. They do big and small jobs. Will use again.

This family owned business is highly responsive, with good followup and careful work. They called the day of service to confirm what time they would be here and were here when they said they would be. Left the work area cleaned up. A very satisfactory transaction.

Fabulous service and follow through

Arrived on time, placed booties on boots entered home. Snaked drain with hand held electric drill. Cleared drain, and ran shower for approximately 5 minutes. Cleaned area and emailed bill Entire process took 10 minutes,

It worked out okay but I still have to get with this guy to set up a time to follow up with his work. He recommended some other changes. He's saying that it's going to grow back to the roots. They were punctual, but I wanted better documentation. I wanted them to send me the work done documented. I didn't get any of that documentation of the work done. He sent me the pictures, but they're not good quality pictures. Maybe the equipment wasn't able to create a good picture with the camera. Just one person came out to complete the work. It took about 1 or 2 hours. In the future he could get a better camera so the pictures could show something. These days we have much better cameras. I think he probably has an old camera.

Great! Well done and would hire them again in a minute.

Flood Brothers came out first thing on Sunday morning,and cleaned out the pipe with a camera inspection. These guys are great. It's a family business providing great service and the best prices. I highly recommend them.

My call was answered immediately by a friendly dispatcher who connected me directly with my technician, Jerry. Jerry and I agreed on a time window and he contacted me in advance to let me know his prior call was running long and he'd be a bit late. I don't think he actually was late at all, but I appreciated the contact. I asked him to snake three sinks, but he suggested that one of the sinks didn't really require it. He talked me through everything he was doing and suggested some preventative measures. Overall a pleasant and easy transaction. I'll definitely use Jerry again.

They Extended sewer line from front of house to back of house under the grass. Very good job. I got 3 estimates and this was the best estimate. They asked if it was OK to reschedule Thursday to Friday because of an emergency and I said it was OK. Thanks. For great job.

It went very well and fixed the dripping water issue.

Flood Brothers came out to my house, thoroughly inspected my waste iines, attempted to clear the slow line with a standard snake and then recommended hydro jetting for longer term success. Setting up the appointment was super easy, they arrived ahead of schedule and had the problem solved within an hour. There is certainly a cost jump from snaking to hydro jetting but assuming this solution is a better long term insurance, it is worth the investment. I definitely recommend Flood Brothers for drain line clearing.

They came up with a $4,500 repair bill and then I had someone else come out with a camera and did not find all of the stuff that this company said needed to be replaced. I would not recommend them. This had something that took pictures but it was so blurred you could not make out what anything was. They made recommendations that were not necessary. The picture was not clear enough that I could see anything. They were here pretty much on time.

Jerry and his colleague was very professional and efficient. They walked me through the cause of the problem and how to prevent and maintain the garbage disposal by using baking soda and vinegar to clean it out periodically. Thank you both for your wonderful and quick service!!! I will definitely recommend them and call on them again for any future plumbing issues.

From the start Flood Brothers were great to work with - from scheduling an appointment, to the actual service. They replied to my messages to schedule an appointment immediately and worked around my schedule, as well as calling the day before the appointment to confirm they would be coming at the scheduled time. The actual service was fantastic as well. Jerry and his partner were professional, explaining what they would be doing, showing me the work in progress, answering questions clearly, and no pressure sales on additional services. They cleaned up before leaving, no fuss, no mess! I highly recommend Flood Brothers and would absolutely use them again.

Love these people. They are very responsive and very reasonable. Can't imagine using anyone else.

The service call was very successful. The kitchen sink was backing up and the washer couldn't drain. The Flood Brothers team of Jerry and Tripp were able to clear my drain. They were very courteous and professional as they assessed the situation and decided on a course of action to address the problem. They accessed the drain line from two locations - the kitchen sink drain and the old laundry drain at the front of the house to snake the line and clear it out. I purchased the Big Deal $99 Drain Cleaning and Video Inspection thinking the clean out at the back of my house qualified as an "easily accessible sewer clean-out. It doesn't. My 1969 house doesn't have the sewer clean-out required for the Big Deal. But Jerry just charged the $99 for all their work to clear my drain.

I think that they sent a fairly inexperienced plumber. It was a pretty good deal.

I was very pleased that plumber assessed our situation before just going ahead with the requested work. We will keep Flood Brothers in mind when we do our plumbing replacement in the future.